--- title: Sucuri Reviews meta_title: 'Sucuri Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 48 reviews by the users' company size, role or industry to find out how Sucuri works for a business like yours. aggregate_rating: rating_value: 3.3 review_count: 48 scale: '5' date_modified: '2026-08-07' parent_category: name: Web Security url: https://www.g2.com/categories/web-security --- # Sucuri Reviews **Vendor:** GoDaddy **Category:** [Website Security Software](https://www.g2.com/categories/website-security) **Average Rating:** 3.3/5.0 **Total Reviews:** 48 ## About Sucuri Sucuri is a managed security service provider for websites. Our cloud-based tools provide complete website security solution, including performance optimization via a CDN, mitigation of external attacks like vulnerability exploits and DDoS attacks, and professional response in the event of security incident. The team provides 24/7/365 customer service with a 97% satisfaction rate, and a median response time of 4 hours. ## Sucuri Pros & Cons **What users like:** - Users highlight Sucuri's **affordable pricing** for a valuable combination of features that enhance website management. (1 reviews) - Users value the **comprehensive set of features** in Sucuri, enjoying effective website management at an affordable price. (1 reviews) - Users value the **affordable pricing** of Sucuri, appreciating its comprehensive feature set for website management. (1 reviews) - Users value the **effective web application firewall** of Sucuri, noting its essential role in website management. (1 reviews) - Users value the **comprehensive features** of Sucuri, appreciating the effective combination of security and performance tools. (1 reviews) **What users dislike:** - Users report a **complex setup** process for Sucuri, requiring multiple steps before it can be fully utilized. (1 reviews) - Users experience **ineffective blocking** as issues persist despite attempts to secure the site with Sucuri. (1 reviews) - Users find **poor customer support** challenging due to limited availability and frustrating timeout issues with the service. (1 reviews) - Users report **persistent security issues** with Sucuri, indicating inadequate measures to prevent site vulnerabilities from recurring. (1 reviews) - Users experience **server downtime issues** with timeouts and disconnections during prolonged processes, affecting overall usability. (1 reviews) - Service Outages (1 reviews) ## Sucuri Reviews ### 1. Sucuri: Secure Features, but Customer Service Lags **Rating:** 3.5/5.0 stars **Reviewed by:** Vikas V. | Software Consultant, Computer & Network Security, Small-Business (50 or fewer emp.) **Reviewed Date:** December 13, 2025 **What do you like best about Sucuri?** I find all the features in Sucuri really valuable, especially the backup, CDN, and web application firewall. It's a really good set of features, all combined together, at an affordable price, if the business can afford it. They do a fantastic job with the CDN, the web application firewall, the scanning system, and the backup system. All these together make a really good mix that helps manage websites pretty well. **What do you dislike about Sucuri?** I think the customer service was a bit hard to reach because they have certain timelines. It's a trouble to reach them, but they do respond after some time. Also, I had some timeout issues when talking to the web server. If the processing takes more than 180 seconds, it just disconnects and gives a timeout error. There's no way to change this timeout. The initial setup takes a little bit of time because you have to do things like adding DNS records, putting in files for scanning, and granting SSH access for backups. It's not something you can do right out of the box. **What problems is Sucuri solving and how is that benefiting you?** I use Sucuri to scan files for malware and block bot traffic, which helps manage website security. The web application firewall, CDN, and backup services work well together to boost performance and protect site assets. ## Sucuri Discussions - [When is your support team available?](https://www.g2.com/discussions/customer-service-5fb7497c-c146-41fe-8d70-406f12b8bf49) - 1 comment, 1 upvote - [Do you offer any partnerships with hosts or service providers?](https://www.g2.com/discussions/5530-partnership-opportunities) - 1 comment, 1 upvote - [Do you offer volume pricing?](https://www.g2.com/discussions/5529-custom-plan-options-and-flexible-pricing) - 1 comment, 1 upvote - [Are clean ups automatic?](https://www.g2.com/discussions/5528-handling-a-website-security-incident) - 1 comment, 1 upvote - [Will you clean my website if my website is already infected?](https://www.g2.com/discussions/5527-onboarding-process) - 1 comment, 1 upvote - [View Sucuri pricing details and edition comparison](https://www.g2.com/products/sucuri/reviews?filters%5Bsentiment_snippet%5D=2406452&qs=pros-and-cons§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+21%3A09%3A35+-0500&secure%5Bsession_id%5D=698ea013-152f-4114-a2fa-019b049298ca&secure%5Btoken%5D=cc8c24616a2faa39242f4fe1d62703031c4f97664114a66a179b21afa072e499&format=llm_user) ## Sucuri Integrations - [WordPress.com](https://www.g2.com/products/wordpress-com/reviews) ## Sucuri Features **Content** - Static Content Caching - Dynamic Content Routing - Cache purging **Administration** - Content Delivery - Dashboard & Reporting - Alerting **Analysis** - Logging and Reporting - Issue Tracking - Security Monitoring **Agentic AI - Content Delivery Network (CDN)** - Proactive Assistance **Security** - SSL - Custom SSL **Risk Analysis** - Blacklist and Whitelist - Vulnerability Assessment - Security Auditing - Web-Application Security **Controls** - Application-Layer Controls - Traffic Controls - Network Controls **Management** - Dashboard - Reports - Logs **Threat Protection** - Firewall - DDoS Protection - Anomaly/Malware Detection - Malware Removal - Endpoint Protection **Functionality** - API / Integrations - Extensibility - Bot Traffic **Integration** - API - CMS Integration **Generative AI** - AI Text Summarization - Generative AI **Generative AI** - AI Text Summarization **Additional Functionality** - SQL Injections - Load Balancing - Alerts/Notifications - Vulnerability Scanning - Threat Response - API - Log Management - AI Copilot **Additional Functionality** - Peer-to-Peer - Configuration Management - Large File Delivery - Asset Optimization - Generative AI - Data Management - Website Delivery - Load Balancing - Digital Watermarking - Video Encoding - Content Compression - Video Delivery - Software Distribution - Performance Metrics - Encryption - Global Network - Content Personalization - DDoS Protection - AI Copilot ## Top Sucuri Alternatives - [Cloudflare Application Security and Performance](https://www.g2.com/products/cloudflare-application-security-and-performance/reviews) - 4.5/5.0 (685 reviews) - [Amazon CloudFront](https://www.g2.com/products/amazon-cloudfront/reviews) - 4.4/5.0 (183 reviews) - [AWS WAF](https://www.g2.com/products/aws-waf/reviews) - 4.3/5.0 (65 reviews)