--- title: Substrata Reviews meta_title: 'Substrata Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 1097 reviews by the users' company size, role or industry to find out how Substrata works for a business like yours. aggregate_rating: rating_value: 4.9 review_count: 1097 scale: '5' date_modified: '2026-07-27' parent_category: name: Sales Acceleration url: https://www.g2.com/categories/sales-acceleration --- # Substrata Reviews **Vendor:** Substrata **Category:** [Sales Coaching Software](https://www.g2.com/categories/sales-coaching) **Average Rating:** 4.9/5.0 **Total Reviews:** 1,097 ## About Substrata Substrata analyzes behavioral data to uncover attitudes, emotions, intentions and power dynamics, helping dealmakers sell smarter and close more deals. ## Substrata Pros & Cons **What users like:** - Users value the **accuracy** of Substrata in enhancing communication clarity and strategic messaging for stakeholders. (535 reviews) - Users find Substrata **invaluable for project management** , enhancing communication, coordination, and decision-making efficiency in solar projects. (441 reviews) - Users highly value the **clarified and actionable communication** enabled by Substrata's advanced tools for effective outreach. (390 reviews) - Users value the **strategic communication enhancement** from Substrata, empowering them to engage clients effectively with tailored messages. (336 reviews) - Users value the **time-saving capabilities** of Substrata, enabling efficient prospect tracking and streamlined outreach efforts. (277 reviews) - Users value the **insightful analytics** of Substrata, enhancing communication understanding and improving client engagement effectively. (269 reviews) - Efficiency (244 reviews) - Automation (240 reviews) - Email Tracking (236 reviews) - Engagement (217 reviews) **What users dislike:** - Users find the **initial learning curve** of Substrata challenging, needing time to master its features and insights. (307 reviews) - Users desire more **customization options** for improved usability, especially for C-level executives managing diverse metrics. (147 reviews) - Users find the **initial setup and complex interface** of Substrata overwhelming, impacting the overall user experience. (118 reviews) - Users find the **time-consuming setup** and analysis process of Substrata challenging, creating hurdles in quick data access. (102 reviews) - Users find the **dashboard overwhelming** initially, needing time to learn and customize advanced features effectively. (99 reviews) - Overwhelming (87 reviews) - Users experience **integration issues** with Substrata, affecting workflow and efficiency with third-party applications. (77 reviews) - Users find the **interface not intuitive** , often struggling to navigate and understand the insights presented by Substrata. (72 reviews) - Users find that the **difficult learning curve** can be overwhelming initially but improves with familiarity over time. (71 reviews) - Slow Loading (62 reviews) ## Substrata Reviews ### 1. Revolutionized Client Engagement with Seamless CRM Integration **Rating:** 5.0/5.0 stars **Reviewed by:** Karen B. | Client Account Leader, Food & Beverages, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Substrata?** I love how AI in Substrata identifies hidden purchasing signals and attachment intent in client emails with game-changing accuracy. The seamless integration with our CRM makes us more efficient every day. Additionally, I found the initial setup to be very easy. **What do you dislike about Substrata?** I don't like the lack of native F&B-specific metrics, and I think customization options need to be added. **What problems is Substrata solving and how is that benefiting you?** Substrata helps me uncover opaque client intentions and speeds up deal cycles by identifying hidden purchasing signals. It seamlessly integrates with our CRM, increasing everyday efficiency. ### 2. Enterprise Sales With Real Intelligence **Rating:** 4.5/5.0 stars **Reviewed by:** Fontana M. | Enterprise Account Executive, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 20, 2026 **What do you like best about Substrata?** It provides me with the ability to gauge stakeholder perceptions, prioritize the best opportunities for action and develop more insightful strategies for the organization, allowing me to save significant amounts of time while allowing me to make more informed decisions. **What do you dislike about Substrata?** Substrata can be somewhat overwhelming for new users, plus some of the available integrations may require time be set up to work properly, causing a temporary slow-down in your workflow. **What problems is Substrata solving and how is that benefiting you?** Substrata allows me to spot buyer intent signals earlier in our sales process, resulting in faster sales closure. ### 3. Makes international deal management much easier **Rating:** 4.5/5.0 stars **Reviewed by:** Victoria C. | International Sales, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 25, 2026 **What do you like best about Substrata?** I am responsible for overseeing global prospects, reviewing call insight data, monitoring buyer signals, and updating my outreach tactics based on the data I collect. Substrata Shortens the turnaround time for establishing intent and improving cross-border engagement. **What do you dislike about Substrata?** There are times when the dashboard feels overly cluttered and exporting detailed call transcripts for my regional teams may not be as seamless as I would like it to be. **What problems is Substrata solving and how is that benefiting you?** By revealing buyer intent during calls, Substrata allows me to more accurately develop an outreach strategy, thus enabling me to close an international deal much quicker than if I had not used this software. ### 4. Helps Us Retain Customers with Confidence **Rating:** 4.5/5.0 stars **Reviewed by:** King L. | Retention Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Substrata?** As a Retention Specialist, I get to leverage Substrata to help me understand how customers behave, what their engagement signals are, predict whether they are likely to churn, and execute the necessary actions quickly enough to retain valuable customers. **What do you dislike about Substrata?** Some of the more advanced features can be complex and often take a while to learn. The initial setup can create confusion, especially for new team members. **What problems is Substrata solving and how is that benefiting you?** Substrata solves the problem of not knowing where customers have a risk of churning and allows me to act faster to create long-term retention of that customer. ### 5. Enhances the understanding of conversations better **Rating:** 5.0/5.0 stars **Reviewed by:** Ashley P. | HR Manager, Human Resources, Mid-Market (51-1000 emp.) **Reviewed Date:** April 16, 2026 **What do you like best about Substrata?** I like how Substrata shows small details in chats that I would normally miss. It helps me understand what the other person means or is trying to say. It's valuable to me because it allows me to pick up on little nuances that I would otherwise miss. **What do you dislike about Substrata?** It takes some time to get used to it at the start. Some parts of getting accustomed to utilizing the program feel a bit new or unknown in the beginning. **What problems is Substrata solving and how is that benefiting you?** We are not always clear about client responses. Substrata helped us understand them better and respond in a more confident way. ### 6. Makes consulting strategies clearer and data-driven **Rating:** 4.5/5.0 stars **Reviewed by:** Kwame M. | Senior Consultant, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 26, 2026 **What do you like best about Substrata?** As a Senior Consultant, I offer the following insights: I leverage my expertise to help clients navigate the consulting process using the insights from Substrata to enhance my own counsel, create more effective alliances among stakeholders and improve the outcomes of transactions. **What do you dislike about Substrata?** In some cases, the dashboards appear to be quite intimidating, and for users who are new to the platform, there may be a delay in fully grasping some of the advanced features. **What problems is Substrata solving and how is that benefiting you?** Substrata reveals the hidden intentions of clients and allows me to better advise clients, prioritize what I recommend, and achieve ongoing success through continued client engagement. ### 7. Helps me to make quicker and more confident decisions. **Rating:** 4.5/5.0 stars **Reviewed by:** John B. | Security Engineer, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 04, 2025 **What do you like best about Substrata?** It allows me to have complete insight into everything that is happening in a deal or conversation. The additional real decision makers the subtle cues and engagement signals allow me to lead with clarity make decisions quickly and confidently plan strategically as a team. **What do you dislike about Substrata?** I find it overwhelming at time primarily because of the breadth of insights that are offered in one place. It just takes a while to become accustomed to all of the intricate details that are being provided. **What problems is Substrata solving and how is that benefiting you?** In terms of identifying communication gaps Substrata detects the intent behind a buyers purchase and clarifies team dynamics. Having a clearer view of all of this information gives me predictable outcomes and as a result a better advantage for making decisions when negotiating with others. ### 8. Accurate insights that improve Sales decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Sage J. | Sales, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** December 07, 2025 **What do you like best about Substrata?** Being that i am primarily responsible for Sales I have to do constant outreach and follow up. With Substrata I am able to detect and respond to buyer signals keep track of conversations and organize myself in a systematic way so that my daily workflow is easier and more predictable. **What do you dislike about Substrata?** Certain insights do take time to decipher and i would prefer if the UI were designed in a more user friendly way. A couple of minor changes to the interface would greatly enhance my overall user experience. **What problems is Substrata solving and how is that benefiting you?** Substrata allows me to quickly identify buyer intent and provides me with a useful organizational aid. Additionally it allows me to respond to buyers intelligently and effectively making my entire sales process more accurate and more efficient. ### 9. A Powerful Tool for Business Analysis **Rating:** 4.5/5.0 stars **Reviewed by:** Benjamin L. | Business Analyst, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Substrata?** I love that Substrata gives me all of the insights I need quickly, because the platform automatically surfaces various signals from all my conversations to allow me to create and analyze reports so much faster. **What do you dislike about Substrata?** While some of the insights I receive from Substrata can be interpreted in different ways, I would appreciate having more ways to customize my dashboard and reporting capabilities to make my analytical process much easier. **What problems is Substrata solving and how is that benefiting you?** By revealing hidden communication patterns, Substrata helps me validate my assumptions much quicker than before and provide more transparent, data-driven insights to my internal and external stakeholders. ### 10. Essential AI insights for modern decision makers **Rating:** 5.0/5.0 stars **Reviewed by:** John S. | CEO & Founder, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Substrata?** As CEO and Founder I use Substrata to help me analyze conversation data to help me make decisions regarding the company as a whole and my team. The insights I gain from Substrata allow me to decipher situations quicker communicate better and negotiate with greater confidence. **What do you dislike about Substrata?** As CEO and Founder of my company my only obstacle with Substrata is learning how to utilize some of the advanced features. It can be difficult to learn initially because of the multiple responsibilities I have to manage. **What problems is Substrata solving and how is that benefiting you?** Substrata allows me to swiftly understand buyers behaviour increase speed in making decisions and eliminate guesswork. By doing so it allows for smoother leadership actions and improves the overall outcome of business transactions with customers or potential customers. ### 11. Confidence in Initiating Tour Bookings by Use of Substrata **Rating:** 5.0/5.0 stars **Reviewed by:** Sophie D. | Tour Arrangement Conversation Specialist, Leisure, Travel & Tourism, Mid-Market (51-1000 emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Substrata?** Through Substrata, my role at Pitch Up as a conversation builder with travelers has become increasingly successful due to improvement in personalization and time to communicate. By providing me with visible, actionable intent and engagement insight, Substrata allows me to modify my responses to align with my traveler's needs, resulting in higher conversation success rates during tour bookings. **What do you dislike about Substrata?** There are some insight signals that I had to spend additional time learning about before I was able to fully understand them. **What problems is Substrata solving and how is that benefiting you?** The use of intent signals allows for precision when communicating with travelers, providing me with insights about how to respond effectively depending upon the signals received through their interactions with me, leading to an increase in tour bookings. ### 12. A Game-Changer for Food R&D Pros **Rating:** 4.5/5.0 stars **Reviewed by:** Hayden T. | R&D Chef, Food Production, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Substrata?** I'm in love with how it exposes the non-verbal aspects of the many different types of communication, like a tone change on a supplier call; which I used to negotiate premium spice contracts with suppliers. The email platform integration process is seamless, and the predictive insights on the innovation pipeline for my team are providing clarity versus guessing. **What do you dislike about Substrata?** For smaller teams, tiers of pricing could be more flexible; the advanced reporting features require a lot of time and effort to learn and master due to the complexity of the data being presented. **What problems is Substrata solving and how is that benefiting you?** The app assists in eliminating miscommunication in B2B transactions, leading to an increase in the efficiency of transactions and the amount of time required to develop recipes. ### 13. Turns conversations into clean CRM data **Rating:** 4.5/5.0 stars **Reviewed by:** Sofia R. | CRM Systems Integrator, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 27, 2026 **What do you like best about Substrata?** Substrata helps me combine my CRM data with real-time conversations by tracking engagement signals, streamlining workflows via the ability to do so much more easily, and making it easier to manage integrations. **What do you dislike about Substrata?** Some of the more advanced integrations need more time to set up/configure than I would like them to. Also, I think the documentation could be clearer - especially for those who are trying to build a custom automation solution in their CRM. **What problems is Substrata solving and how is that benefiting you?** Substrata helps to integrate insights from conversational interactions directly into my company's CRM system. This ultimately improves my company's data accuracy and sales alignment. ### 14. Sharpening Sales & Communication with Substrata **Rating:** 5.0/5.0 stars **Reviewed by:** Elvira S. | Account Based Marketing Manager, Medical Devices, Mid-Market (51-1000 emp.) **Reviewed Date:** May 03, 2025 **What do you like best about Substrata?** The one thing that actually thrills me is Substrata's conversation intelligence and email tracking. In a fast paced industry such as hearing solutions and medical equipment, it matters to us to know how and when clients engage with our messages. Insights from the behavior help me manage follow ups better and tailor communication to meet B2B and B2C client needs. **What do you dislike about Substrata?** It did take some getting used to figuring out how to navigate all of Substrata's different features. While the platform is super powerful, it would be nice to have a less complex onboarding experience or guided explainer walkthroughs, depending on the use case, especially for teams working on multiple functions (like marketing, sales, and operations). **What problems is Substrata solving and how is that benefiting you?** Substrata fills communication gaps between customers and sales teams, especially for technology based products like fitting software and hearing instruments. By signaling us to conversation resistance early on and tracking engagement, it lets us real time fine tune making sales efforts more effective and targeted. This has greatly improved our operation flow and client support outcome. ### 15. Exceptional Email Tracking Transparency That Boosts Prospect Engagement **Rating:** 4.5/5.0 stars **Reviewed by:** Harris W. | Sales Performance Analyst, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** February 19, 2026 **What do you like best about Substrata?** The transparency of the email tracking is exceptional. It allows me to see when prospects are engaging, which is very helpful for my team to respond accordingly. It has made a huge difference in the way we organize our coaching sessions based on actual engagement activity. **What do you dislike about Substrata?** The mobile experience can be further optimized for a quick performance check on the go. **What problems is Substrata solving and how is that benefiting you?** It points to serious buyers early on, which helps us to focus our energy on the places where conversions are most likely to happen. ### 16. The Retention Specialist’s Guide to Predictive Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Robert H. | Retention Specialist, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 27, 2026 **What do you like best about Substrata?** With Substrata, I have access to a comprehensive database of customer engagements and interactions that I can analyze for patterns of behavior and engagement, with the goal of addressing any potential issues before they occur. **What do you dislike about Substrata?** There can be times when the amount of available data makes finding the highest priority retention tasks a bit difficult despite being easy to find. **What problems is Substrata solving and how is that benefiting you?** Substrata is helpful in identifying churn risk, engagement gaps, and providing insight into how to retain customers more effectively and efficiently. ### 17. Smarter Customer Insights With Less Effort **Rating:** 4.5/5.0 stars **Reviewed by:** Eleanor B. | Customer Insights Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Substrata?** I experience great customer tracking capabilities including behaviour, conversation analysis, trend identification and actionable insights, as well as automated generated summaries and sentiment analysis to save me time and keep my insights organised. **What do you dislike about Substrata?** Some of the advanced filters feel like they could be more effective, some of the dashboards don't load quickly during peak times and I find there are not enough advanced levels of flexibility available for customising. **What problems is Substrata solving and how is that benefiting you?** Feedback data is being collected in one place for easy identification of previously unseen patterns as well as prioritisation of opportunities that will increase customer satisfaction. ### 18. A Smart Tool for Modern Sales Teams **Rating:** 5.0/5.0 stars **Reviewed by:** Liam J. | Head of Sales Enablement, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Substrata?** Substrata gives you useful information about buyers, allowing you to easily bring together your sales and marketing teams. As someone who is a sales enablement leader, I appreciate Substrata's ability to provide a clear view of both the user's intent signals and account activity. **What do you dislike about Substrata?** It is important to be aware that several of the more advanced features require significant time for new users to learn; I believe that a more thorough onboarding process may assist in introducing new users to these advanced features more quickly and efficiently. **What problems is Substrata solving and how is that benefiting you?** Substrata addresses two problems associated with prioritizing your accounts and gaining visibility into your prospects’ intent, allowing us to focus on the highest potential buyers, therefore improving engagement efficiency. ### 19. Smart Communication Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Alice M. | Communications Officer, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Substrata?** I utilized Substrata as my Communications Officer’s method of analyzing conversations, refining messaging, obtaining information about whether my communication effectively engages my audience. Substrata makes me feel better prepared to communicate effectively and provides me with the confidence to perform well. **What do you dislike about Substrata?** As a Communications Officer, I find Substrata to be slightly more complex than expected. Also, understanding the various insights provided by the platform requires time when you have multiple channels to manage. **What problems is Substrata solving and how is that benefiting you?** Substrata alleviates the uncertainty when communicating to your audience. You now understand both the intent and feelings behind your audience's communication and therefore have a greater number of better choices for messaging as well as the potential for greater engagement with people. ### 20. Substrata Experience from a Business Analyst Perspective **Rating:** 4.5/5.0 stars **Reviewed by:** Charlie T. | Director of Accounting, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** November 24, 2025 **What do you like best about Substrata?** As a Business Analyst, the best thing about Substrata is automation of the tedious tasks I still have to do in my job. Substrata analyzes complex negotiation transcripts quickly and identifies themes and positions of stakeholders. It ultimately saves me hours of even the most basic manual tasks to allow me to do what I do best: strategize and derive improved requirements. **What do you dislike about Substrata?** Sometimes the AI misinterprets subtle conversational nuance, which means I still have to review it carefully. I dislike that I can't just trust it on autopilot yet. **What problems is Substrata solving and how is that benefiting you?** It solves the problem of information overload in meetings and deals. Substrata instantly highlights priorities and conflicts from conversations, providing clearer insight in less time, which directly contrubutes to higher accuracy and higher impact in my analysis. ### 21. Valuable AI for CTO decision-making **Rating:** 4.5/5.0 stars **Reviewed by:** Emily C. | Chief Technology Officer, Research, Small-Business (50 or fewer emp.) **Reviewed Date:** December 18, 2025 **What do you like best about Substrata?** As CTO, I am responsible for overseeing system architecture, technology strategy, and data flow within the organization. Substrata enables me to evaluate how teams communicate with each other, quickly identify how well they understand each other’s intent, and create technology decisions based on data. **What do you dislike about Substrata?** While there are several advanced features available, some can take a long time to set up properly and would have been more effective with greater flexibility in terms of customising for various workflows at the Enterprise level. **What problems is Substrata solving and how is that benefiting you?** Substrata reveals communication gaps that otherwise would have gone undetected, so it aids me in improving the alignment of teams by reducing misinterpretation and creating more informed technical and strategic decisions using data. ### 22. Real Intelligence Behind Every Conversation **Rating:** 5.0/5.0 stars **Reviewed by:** Kevin M. | Communications Officer, Consumer Goods, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Substrata?** As the Communications Officer, I oversee messaging for external audiences, updates on stakeholders, and the tone of our brand, all of which make it possible for me to have a clear understanding of my audience's response to our communication, provide me with ways to enhance and improve my communication strategy, and provide me with the confidence to respond in an appropriate manner. **What do you dislike about Substrata?** As of this moment, the interface can be somewhat complicated initially; also, some of the more advanced insights take a little more time than usual to interpret accurately. **What problems is Substrata solving and how is that benefiting you?** Substrata is allowing me to have a better understanding of the audience’s overall sentiment, providing greater messaging clarity, and providing me with a higher level of success in all of my communications. ### 23. Saves Time by Clearly Showing Client Interest **Rating:** 5.0/5.0 stars **Reviewed by:** Himanshu J. | Founder, Information Technology and Services, Small-Business (50 or fewer emp.) **Reviewed Date:** April 27, 2026 **What do you like best about Substrata?** What stands out about Substrata is how different it is from typical sales tools. Instead of just tracking calls or logging CRM data, it focuses on understanding human behavior in conversations. **What do you dislike about Substrata?** The biggest downside is the learning curve. It’s not a simple plug-and-play tool, you need time to understand what the signals mean and how to act on them. **What problems is Substrata solving and how is that benefiting you?** Substrata solves the problem of missing the “hidden layer” in communication. Overall, Substrata feels like a specialized, high-value tool rather than a general-purpose one. ### 24. Human Level Context in Data Driven Planning **Rating:** 4.5/5.0 stars **Reviewed by:** Getro L. | Planning & Data Analytics, Medical Devices, Enterprise (> 1000 emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Substrata?** Substrata takes information about planning and applies it against real human context. We can observe tone, timing, and engagement around emails and calls, which spread sheets cannot. I have assumed the planning and data analytics role at Henry Schein, which allows me to support strategic decisions based on behavior. This means the seamless process of tracking emails and conversations in context gives me an authentic and full vision of the sales pipeline. This makes forecasting lucrative, and planning precise. It has a holistic approach to AI insights and usable views. **What do you dislike about Substrata?** At times, Substrata can offer recommendations generated by its AI in a terribly slowing way. I would prefer the ability to develop thresholds based in order to adjust the degree that signals are prioritized. **What problems is Substrata solving and how is that benefiting you?** Substrata effectively bridges data around sales and behavior around real humans. This means the forecasting process is straightforward and allocation of resources will be more effective. ### 25. A Silent Partner in Every Deal **Rating:** 5.0/5.0 stars **Reviewed by:** Getro J. | Chief Executive Officer | Founder at Creative114, Online Media, Small-Business (50 or fewer emp.) **Reviewed Date:** September 30, 2025 **What do you like best about Substrata?** Substrata is like having a fantastic sales strategist on my team. At Evotion Studios, it helps us to identify cues that are often not noticed cues that go unnoticed in emails and meeting notes. One of my favorite parts is that it keeps track of engagement in real time, suggesting optimal moments for our team to follow-up. Instead of using only instinct, we can log engagement and have data-driven recommendations on the best opportunity to win deals. It’s not just a tool. It operates like an added layer of intelligence, helping us stay focused and stay competitive. **What do you dislike about Substrata?** Some of the deeper analytics take practice to really absorb. I would love for there to be more quick tips or tutorials to help on boarding process for busy executives who are trying to manage multiple deals. **What problems is Substrata solving and how is that benefiting you?** Substrata helps us as a team score buyer hesitation early; and keeps deals from being stalled. By showing the hidden pattern, we are able to select the right prospects, saving time and enabling us to close partnerships in a timely manner at Evotion Studios. ### 26. Clearer Signals, Better Decisions **Rating:** 4.5/5.0 stars **Reviewed by:** Chiara L. | Conservation Scientist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Substrata?** Being a conservation scientist, I'm able to analyze environmental data, work with stakeholders, and track correspondence about projects. Substrata provides the ability for me to interpret signals of engagement while also streamlining the way that I coordinate with people involved in projects, which results in saving time and reducing miscommunication. **What do you dislike about Substrata?** The advanced insights take time to understand completely. It would be beneficial for those users who do not have a technical background to have simple explanations or orientation before using the platform. **What problems is Substrata solving and how is that benefiting you?** Substrata helps to eliminate confusion and misunderstanding regarding communication and intentions of stakeholders, enabling me to align my goals faster and to make better based on data collaboration decisions. ### 27. Proactive Retention Made Easier **Rating:** 5.0/5.0 stars **Reviewed by:** Lucas K. | Retention Specialist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Substrata?** Substrata helps me as a Retention Specialist because I review customer conversations, track sentiment trends and monitor engagement activity every day. Substrata allows me to see where at-risk customers are prior to their churning, so I can effectively prioritize my outreach efforts. **What do you dislike about Substrata?** The majority of the dashboards are crowded but will be easier for users to comprehend after the initial learning curve with advanced insights. **What problems is Substrata solving and how is that benefiting you?** Substrata helps me quickly identify disengaged customers to be able to intervene sooner, which in turn leads to more successful renewals and strengthened long-term relationships. ### 28. Transforms Sales Strategy with Sharp Insights **Rating:** 4.5/5.0 stars **Reviewed by:** Lia M. | Conversation Officer, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Substrata?** What I love most about Substrata is its scary good accuracy in spotting buyer psychology, like hidden objections in one-liner emails. It feels like mind reading without the guesswork. I appreciate how it's super easy to set up—just a fifteen-minute login, hook it to email and Slack, and the team got rolling within an hour with no training headaches. It's killer for sales folks. **What do you dislike about Substrata?** Sometimes it overreads sarcasm or jokes in casual mails, flagging false alarms. The UI could be snappier, and the analysis feels slow on big call files, needing quicker turnaround. **What problems is Substrata solving and how is that benefiting you?** I use Substrata to read clients' tone and catch hidden doubts, power shifts, and real buy-ins, making pitches sharper. It cuts down guesswork, saves pitch time, and prevents losing deals due to misreads. ### 29. Substrata Makes Onboarding and Renewals Seamless With Proactive Client Health Tracking **Rating:** 4.5/5.0 stars **Reviewed by:** Maria S. | Director of Client Success, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 23, 2026 **What do you like best about Substrata?** The best thing about Substrata for me is that I manage the onboarding of new clients as well as all renewals and escalations with Substrata, tracking the health of clients, coaching internal teams, and using Substrata insights to identify and address risks early while also creating stronger and longer-lasting global client relationships. **What do you dislike about Substrata?** One area where I find myself not liking Substrata is where the insights can take time to decode, and having more options for customization of dashboards would allow me to create a dashboard that reflects my clients' success workflows more accurately. **What problems is Substrata solving and how is that benefiting you?** Substrata solves the problem of being able to identify signals from clients and allows me to be proactive in identifying risks, increasing retention of clients and giving my internal teams confidence to support them better. ### 30. Turning Conversations into Closed Deals **Rating:** 4.5/5.0 stars **Reviewed by:** David M. | Sales Manager, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 29, 2026 **What do you like best about Substrata?** Substrata helps me as a sales manager to keep track of deals, analyze conversations, and obtain valuable insights to make my workflow more structured and allow me to close sales in a timely manner. **What do you dislike about Substrata?** There are times when the data response times are slow and the initial setup time took awhile, however this is a small price to pay in relation to the benefits received. **What problems is Substrata solving and how is that benefiting you?** Substrata is helping me determine buyer intent and see trends in conversations so I can prioritize leads and close deals more quickly. ### 31. Data - Driven Clarity for delicate discussions **Rating:** 5.0/5.0 stars **Reviewed by:** Anish K. | Programmer Analyst, Enterprise (> 1000 emp.) **Reviewed Date:** April 11, 2026 **What do you like best about Substrata?** Instead than relying solely on intuition, the emotional analytics provide a solid, empirically supported basis for improving messaging. This becomes especially useful when responding to delicate objections since it enables more precise and empathetic responses. The thoughts seem practical and immediately applicable to actual situations. **What do you dislike about Substrata?** The reports can be very thorough, making them difficult to read during especially hectic weeks or on a tight timetable. **What problems is Substrata solving and how is that benefiting you?** It makes it possible to make more precise communication adjustments in delicate situations, which lessens uncertainty and enhances the handling of difficult conversations. ### 32. A Quiet Revolution in Revenue Ops **Rating:** 4.5/5.0 stars **Reviewed by:** Scarlett C. | Revenue Operations Manager, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 21, 2026 **What do you like best about Substrata?** Substrata provides analysis of conversation with buyers to provide signals of engagement and uncover hidden intent of the buyer. It aligns and forecasts sales data allowing me to give my reps actionable insights, eliminate time wasted on manual analysis. **What do you dislike about Substrata?** Some of the deeper analytics available can take time to load and the reporting customization for complex revenue tracking is limited. **What problems is Substrata solving and how is that benefiting you?** Identifying buyer intent signals to enhance forecast accuracy and provide strategic direction for revenue generation. ### 33. Making Conservation Collaboration Clear and Effective **Rating:** 5.0/5.0 stars **Reviewed by:** Martina G. | Conservation Scientist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** February 09, 2026 **What do you like best about Substrata?** The best thing about Substrata is that it greatly simplifies the coordination and decision-making process for me as a Conservation Scientist by being able to analyze communication patterns, the intent of stakeholders, and collaboration signals, along with determining the appropriate insights for me to use from Substrata. **What do you dislike about Substrata?** The advanced features of Substrata can sometimes take time to learn and master; additionally, providing more advanced customization options could allow workflow processes to run even smoother for research teams using Substrata. **What problems is Substrata solving and how is that benefiting you?** As a result of Substrata clarifying the intent of stakeholders and by eliminating gaps in communication within group members, I can align more quickly with others in the implementation of my conservation goals and collaborate with them more effectively. ### 34. Stronger Email Intelligence, Smarter Decisions **Rating:** 5.0/5.0 stars **Reviewed by:** Jaso L. | B2B Email Intelligence Manager, Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** February 23, 2026 **What do you like best about Substrata?** I enjoy using Substrata because it gives us relationship intelligence that enhances our email tracking approach at RIEGL and enables us to reach the right stakeholders with confidence. The level of relationship mapping and stakeholder insight is impressive. It gives us insight before we reach out and enhances every email tracking interaction with valuable context. **What do you dislike about Substrata?** The initial setup needs careful planning to integrate with our internal processes. **What problems is Substrata solving and how is that benefiting you?** Unlocks decision-makers, ensuring accuracy in engagement. ### 35. Great tool for smoother daily communication **Rating:** 4.5/5.0 stars **Reviewed by:** Ava J. | Hair Care Specialist, Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** December 10, 2025 **What do you like best about Substrata?** My profession as a Hair Care Specialist requires me to have many conversations with clients and suppliers. Substrata allows me to quickly identify the tone of my messages tease out the intent of the sender and confidently formulate a response therefore it will make my daily business interactions less complicated and clearer. **What do you dislike about Substrata?** Sometimes i find that i receive way too much information via Substrata and that it can be overwhelming until I become accustomed to what are the most important indicators to my business. **What problems is Substrata solving and how is that benefiting you?** Substrata allows me to quickly identify clients unspoken worries making it possible to communicate more clearly and more accurately with both clients and follow up inquiries. ### 36. Great Tool for Understanding Audience Intent **Rating:** 4.5/5.0 stars **Reviewed by:** Grace R. | Marketing Coordinator, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Substrata?** I can manage campaigns, conduct engagement analysis, track conversations with potential customers, and refine messaging in one place. With Substrata, all buyer intent and sentiment are surfaced to you, saving time, improving targeting, and simplifying daily reporting tasks. **What do you dislike about Substrata?** While the interface can be confusing at first, some insights may require contextual information, and sometimes additional setup by other teams is required to integrate **What problems is Substrata solving and how is that benefiting you?** Substrata clarifies signals of audience engagement and audience intent, allowing me to optimize my campaigns more quickly and develop actionable decisions. ### 37. Smarter Deals Without Micromanaging **Rating:** 4.5/5.0 stars **Reviewed by:** Robert T. | Sales Director, Management Consulting, Mid-Market (51-1000 emp.) **Reviewed Date:** January 30, 2026 **What do you like best about Substrata?** As the Sales Director, I monitor the overall cadence of my deals, dissect conversations, coach individuals, prioritize my pipelines, and leverage the insights from Substrata to identify buyer signals faster and close with confidence. **What do you dislike about Substrata?** Some complex dashboards appear overwhelming at first and require time for training in order for the team to fully understand the insights consistently across regions. **What problems is Substrata solving and how is that benefiting you?** It provides clarity around a buyer’s intent, improves the accuracy of forecasting, and strengthens my ability to guide teams towards the most strategically sound decisions. ### 38. Catches what people don't say directly. **Rating:** 5.0/5.0 stars **Reviewed by:** Hennessy H. | Sales Executive, Small-Business (50 or fewer emp.) **Reviewed Date:** April 08, 2026 **What do you like best about Substrata?** You start noticing small things you would normally miss, like tone shifts or hesitation in replies, and it kind of points out what’s happening between the lines without you having to overanalyze everything. **What do you dislike about Substrata?** At times it throws a lot of detail at you, so you have to pause and figure out what actually matters in that moment. **What problems is Substrata solving and how is that benefiting you?** Before this, it was easy to miss subtle signals and misread conversations, but now there’s more clarity on intent and mood, which makes responses feel more on point and less guesswork. ### 39. AI insights that actually improve decision-making **Rating:** 4.5/5.0 stars **Reviewed by:** Simone M. | Conservation Scientist, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Substrata?** Substrata saves time and enhances productivity by highlighting intent signals that allow me to track collaborative projects, manage stakeholder communication, analyze engagement history, prioritize outreach, and keep updated on developments with relative ease. **What do you dislike about Substrata?** There can be substantial manual effort involved with cleaning up data to generate certain advanced insights. More robust reporting capabilities, including additional customization options, would improve workflow and overall user experience. **What problems is Substrata solving and how is that benefiting you?** Substrata compiles all previous communications into engagement insights, which allows me to more quickly and effectively prioritize conservation partnerships. ### 40. Reliable Intelligence for Enterprise Accounts **Rating:** 5.0/5.0 stars **Reviewed by:** Parker H. | Account Strategist, Accounting, Mid-Market (51-1000 emp.) **Reviewed Date:** February 24, 2026 **What do you like best about Substrata?** I really enjoy working with Substrata and Customer Support because of their professionalism and promptness whenever we have technical-related queries. I have found that Substrata’s relationship intelligence with the help of AI has been very useful to me in our call analysis and email tracking initiatives because we are able to approach enterprise-level businesses with more clarity. **What do you dislike about Substrata?** Advanced features take time to grasp for new users. **What problems is Substrata solving and how is that benefiting you?** Helps to quickly pinpoint decision-makers. ### 41. The Smartest Tool in My Client Success Stack **Rating:** 4.5/5.0 stars **Reviewed by:** Liam W. | Director of Client Success, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** February 11, 2026 **What do you like best about Substrata?** As Client Success Director I oversee my customer relationships, measure the performance of those relationships through data points and metrics and guide strategy through the analysis of data obtained by Substrata. I can quickly and effectively provide my customers with assistance and support due to the detailed analysis that Substrata provides me with. **What do you dislike about Substrata?** The data that is provided by Substrata is delayed in being refreshed, and I wish that the integration pieces were broader. Overall, Substrata works very well with my daily job responsibilities. **What problems is Substrata solving and how is that benefiting you?** Substrata provides me with very detailed information about my customer's sentiment. This allows me to identify and resolve issues with my customers earlier and build better relationships with these customers. ### 42. Turning Conversations Into Marketing Gold **Rating:** 4.5/5.0 stars **Reviewed by:** Anna P. | Chief Marketing Officer , Health, Wellness and Fitness, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Substrata?** As Chief Marketing Officer, I keep a close watch on how buyers feel about products, refine messaging to engage with potential customers, analyze conversations between buyers and our company, direct campaigns, and to predict buy sales while Substrata provides information about buyer actions in real time, enabling me to make better decisions and achieve greater success. **What do you dislike about Substrata?** Sometimes we're limited when creating reports, occasionally our dashboard will take a bit longer then expected to load, and having tighter integrations into our CRM's will help us manage processes more effectively. **What problems is Substrata solving and how is that benefiting you?** Substrata clarifies who is interested in purchasing & if the message you have sent out to them has been effective or not, therefore I can change campaign tactics quickly and increase revenue. ### 43. Operational Clarity at Scale **Rating:** 4.5/5.0 stars **Reviewed by:** Donna R. | Chief Operating Officer , Information Technology and Services, Mid-Market (51-1000 emp.) **Reviewed Date:** January 22, 2026 **What do you like best about Substrata?** I manage the working operations, execute the team's alignment, provide deal insight review, and manage performance tracking; Substrata highlights behavioural signals to expedite decision-making, mitigate risk and maintain consistent companywide execution. **What do you dislike about Substrata?** It takes time to master the more advanced insights of Substrata. The dashboards can be very dense and the integrations require additional configuration effort when growing into new phases. **What problems is Substrata solving and how is that benefiting you?** Substrata gives me an understanding of the hidden buyer's intention and de-risking deals; it helps me prioritise my resources and improve the overall operational outcomes. ### 44. An Excellent Tool for Modern Project Managers **Rating:** 4.5/5.0 stars **Reviewed by:** Chiara R. | Project Manager, Construction, Mid-Market (51-1000 emp.) **Reviewed Date:** January 31, 2026 **What do you like best about Substrata?** The best thing about Substrata for me as a PM is that I can manage my project all in one place by utilizing the dashboards to track my timeline of work, coordinate my team, monitor any potential risks, and analyze conversations I've had with my clients. **What do you dislike about Substrata?** The only thing that I find a bit annoying about Substrata is that sometimes the interface is overly busy, and it would help me as a manager if I could customize my project more specifically so that I don't waste time setting up the system. **What problems is Substrata solving and how is that benefiting you?** Substrata centralizes my communication insights to help me minimize delays in my projects, so I can get my teams aligned quickly and deliver my projects with confidence. ### 45. A Key Tool for Risk & Compliance Discussions **Rating:** 5.0/5.0 stars **Reviewed by:** William S. | Cloud Architect, Consulting, Enterprise (> 1000 emp.) **Reviewed Date:** November 15, 2025 **What do you like best about Substrata?** Substrata is a great tool for me to validate my choices concerning security and architecture. The draft simulator is a good resource that allows me to present my risk mitigation plans as sounding authoritative and giving the narc that the client’s risk board is confident with the plans. **What do you dislike about Substrata?** One significant drawback is the absence of this feature. I look forward to the day when it becomes possible to convert a conversation's commitment analysis into a formal PDF for our compliance documentation. **What problems is Substrata solving and how is that benefiting you?** It is a powerful tool that helps me to win the clients over to accepting security measures that they might have objections to. My arguments are stronger and this, in turn, lowers the risk of the project. ### 46. Powerful AI insights for technical leadership **Rating:** 4.5/5.0 stars **Reviewed by:** Jane D. | CTO, Mid-Market (51-1000 emp.) **Reviewed Date:** December 16, 2025 **What do you like best about Substrata?** I am responsible for overseeing Substrata technical strategy system-level decisions and the way data flows through the system as the Chief Technology Officer. Substrata makes it easy to analyze communication signals thus enabling me to better align product, engineering and business decisions much more quickly. **What do you dislike about Substrata?** Even though Substrata is powerful, it can take time to learn all of Substrata's functionality and insights, especially for technical team members who are new to the platform. **What problems is Substrata solving and how is that benefiting you?** Substrata helps to remove the guesswork from the decision making process by revealing the hidden communication patterns that facilitate my ability to make informed, data-driven, technical, and strategic decisions. ### 47. Clean, Structured Insights for Research, Ideation, and Fabric Selection **Rating:** 4.5/5.0 stars **Reviewed by:** Yachna C. | Intern, Small-Business (50 or fewer emp.) **Reviewed Date:** January 16, 2026 **What do you like best about Substrata?** Substrata offers a structured overview of materials, design concepts, and industry-related insights, which can be useful during the research and ideation stages of a project. I found the interface clean and relatively easy to navigate, allowing quick access to relevant sections without much confusion. It also helped me by giving strong attention to fabric selection, construction and finishing qualities. **What do you dislike about Substrata?** Customization options are limited, which can make personal design identity harder to express. **What problems is Substrata solving and how is that benefiting you?** As a fashion student, substrata helped me as a reference and learning aid. It's helpful for me to understand material, basic design, concepts, and getting a clearer structure while working on assignments and research. It provides a simple and easy to navigate layout which makes it convenient when you're short on time. ### 48. Essential Intelligence Solution for Marketers Today **Rating:** 4.5/5.0 stars **Reviewed by:** Olivia A. | Brand Strategist, Marketing and Advertising, Mid-Market (51-1000 emp.) **Reviewed Date:** December 17, 2025 **What do you like best about Substrata?** Marketers that benefit from using Substrata's data-driven approach are encouraged to use this platform for effective communication. I've had great success leveraging Substrata to examine the true motivations of customers through their communication channels (email conversations) and create better targeted marketing campaigns. **What do you dislike about Substrata?** While I think that new team members may feel overwhelmed at first by the vast amount of information available on a dashboard, it becomes easier to utilize once you become accustomed to navigating through it. **What problems is Substrata solving and how is that benefiting you?** Substrata makes it possible for marketers to turn hidden indicators of engagement into actionable intelligence, resulting in improved timing and response strategies. ### 49. Efficient, Clean UI with Room for Improvement **Rating:** 5.0/5.0 stars **Reviewed by:** Wes M. | Sales Specialties, Plastics, Mid-Market (51-1000 emp.) **Reviewed Date:** January 28, 2026 **What do you like best about Substrata?** I really like how the long form note reader in Substrata feels like a proper blog without any awkward scrolling walls or ads popping up. It's great that it syncs my read status across devices because it saves my sanity. My favorite feature, though, is how it handles threads. They're clean, collapsible, and never lose context mid-conversation. **What do you dislike about Substrata?** Honestly, the iOS is fully behind. And we'd get updates first, which means if you're a platform, No precipitations for public missions Can I miss some hints? Cushion Compass. Straight line of routes. **What problems is Substrata solving and how is that benefiting you?** Substrata cuts through the noise, keeping relays separate so I don't miss important stuff. Its search is decent, and 'Zappin' feels seamless without lag on permissions. ### 50. Insightful AI for Better Dental Communication **Rating:** 4.5/5.0 stars **Reviewed by:** Cindy C. | Business Assistant at Heartland Dental, Electrical/Electronic Manufacturing, Mid-Market (51-1000 emp.) **Reviewed Date:** September 19, 2025 **What do you like best about Substrata?** Substrata has been instrumental in allowing me to manage communications at Heartland Dental in real time. The email tracking lets me know the instant an email has been opened, and the conversation intelligence provides just in time information to give me feedback on improving responses. Working with patients to schedule, vendors to coordinate, and teammates to update has become seamless with the data Substrata provides. The platform is like having a built-in coach for communication and gives me confidence in when, and how to follow up. **What do you dislike about Substrata?** The learning curve can be a bit steep for first time users. While the tools are exceptional, it would be great to have a guided onboarding path for workflows more specific to dental. **What problems is Substrata solving and how is that benefiting you?** Substrata strengthens patient engagement, improves follow-up timing, and streamlines internal communication, allowing me to handle tasks faster and with better accuracy. - [View Substrata pricing details and edition comparison](https://www.g2.com/products/substrata-substrata/reviews?page=3§ion=pricing&secure%5Bexpires_at%5D=2026-07-28+03%3A21%3A11+-0500&secure%5Bsession_id%5D=e74d8b0e-9761-45f2-9fa4-821b86a5da3c&secure%5Btoken%5D=94d144b60427d9e7fb69d797f46643aa7be1afb82bf863de1f8f1caeeed8511d&format=llm_user) ## Substrata Integrations - [Gong](https://www.g2.com/products/gong/reviews) - [Google Workspace](https://www.g2.com/products/google-workspace/reviews) - [Jiminny](https://www.g2.com/products/jiminny/reviews) - [Microsoft Outlook](https://www.g2.com/products/microsoft-outlook/reviews) - [Microsoft Teams](https://www.g2.com/products/microsoft-teams/reviews) - [monday AI Work Platform](https://www.g2.com/products/monday-com/reviews) - [Zapier](https://www.g2.com/products/zapier/reviews) ## Substrata Features **Lead Facilitation** - Customer-facing Chatbot - Lead Qualification - Lead Follow-up - Meeting Scheduling **Call Analytics** - Call Recording - Machine Learning - Call Analysis - Lead Qualification **Revenue Sourcing and Forecasting** - Revenue History - Pipeline Management - Dashboard Analytics - Multi-Device Data Visualization - Data Segmentation - Predictive Forecasting - Revenue Operations Cadence **Agentic AI - Email Tracking** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Agentic AI - Sales Analytics** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance **Agentic AI - Sales Coaching** - Multi-step Planning - Cross-system Integration - Adaptive Learning - Decision Making **Data Sourcing** - Data Sourcing - Exporting & Sharing Data - Multi-Device Data Visualization - Interactive Dashboards - Data Segmentation **Training** - Knowledge Base - Coaching Materials - Playbook Creation - Video Record **Analytics** - Open Rates - Link Activity - Attachment Activity **Organization** - Opportunity and Pipeline Management - Data Entry - Integrations / APIs **Artificial Intelligence - Conversation Intelligence** - Customer Scoring - Speech-to-Text - Sentiment Analysis **CRM Data Enrichment** - Calendar Sync - Email Activity Capture - Conversation Intelligence - Marketing Leads - Contact Capture **Predictive Analytics** - Lead Scoring - Opportunity Scoring - Risk Analysis - Live Forecasting **Feedback** - Review - Scorecard - Coaching Card - Leaderboard - Real-Time Updates - Notifications - Competition **Customizations** - Email Platform Integration - Email Scheduling - Notifications - Email Categorization - Templates **Performance Analysis** - Coaching - Peformance Tracking **Account Management** - Nonengaged Accounts - Account optimization - Historical Patterns - Rep Performance - Account Engagement - Historical Win/Loss Patterns **Generative AI** - AI Text Summarization **Generative AI** - AI Text Generation **Sales Management** - Live Pipeline Management - Sales Gamification - Account-Based Analytics - Activity Tracking **Sales Analysis** - ROI Forecasting - Sales Forecasting **Generative AI** - AI Text Summarization **Agentic AI - Revenue Operations & Intelligence (RO&I)** - Autonomous Task Execution - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making **Agentic AI - Conversation Intelligence** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making **Generative AI** - AI Text Generation - AI Text Summarization **Agentic AI - AI Sales Assistant** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Substrata Alternatives - [Gong](https://www.g2.com/products/gong/reviews) - 4.7/5.0 (6,504 reviews) - [Fathom](https://www.g2.com/products/fathom-video/reviews) - 5.0/5.0 (6,943 reviews) - [Jiminny](https://www.g2.com/products/jiminny/reviews) - 4.6/5.0 (928 reviews)