JC
Jeffery C.
Small-Business (50 or fewer emp.)
"Submittable: Great ROI with MINOR pitfalls"
5/5
What do you like best about Submittable?

Submittable is user-friendly. it's easy to build new forms. We are able to utilize it for several different programs that have various application needs. Compared to the cost of other platforms that provide similar services, Submittable is the way to go. Yes, some frills have an additional cost, but overall it was the best return on investment that we found when looking for a paperless system. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Having been a customer for several years, they recently took away the ability for the "owner" to amend things within the application. While I understand there can be very good reasons for this, I can't even re-send a request for a reference letter to be sent-in or a reference form to be completed. I'm dependent on the applicant to do that. I also can no longer see the email the reference request has been sent to...sounds very small, but over the years I have seen several transposed letters in email addresses. What was once a quick fix for me is now something that I can't even tell may be wrong. I know these sound fairly insignifcant, but they have affected the flow of work to some degree...and, if these are the worst things I have to complain about, it must be a pretty good platform. Review collected by and hosted on G2.com.

SB
Steffanie B.
Compliance Manager
Small-Business (50 or fewer emp.)
"Great way to digitize your application process"
5/5
What do you like best about Submittable?

Submittable enables staff to view any application - this is helpful when staff are out of the office, anyone can access the file to provide assistance.

The program has also enabled people who live throughout our large county to be able to apply online 24 hours per day.

Submittable staff are very helpful and responsive when we have an issue.

Finally, the variety of reports that are available to build is helpful when reporting grant administrators, etc. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

A few wishes that I have for Submittable:

1. We are required to keep paper files for the time being. Submittable forms don't print that great and our paper files look messy. We also would like to have paper applications for those who are not comfortable applying online - we've had to build our own paper applications because printing it from Submittable is nearly impossible to make look good.

2. It would be nice if we could make changes/corrections to an application after it has been submitted. Review collected by and hosted on G2.com.

Brooke D.
BD
Brooke D.
Manager of Cultural Programs
Mid-Market (51-1000 emp.)
"Highly Recommend Submittable for your grant review needs"
5/5
What do you like best about Submittable?

Easy to use and we can see all attchments in the review screen without having to toggle between different documents. The system is user friendly - it's easy to build out guidelines and review documents. Additionally the Submittable team's customer service is TOP NOTCH! Review collected by and hosted on G2.com.

What do you dislike about Submittable?

The only thing that's challenging is not having a CRM attached to Submittable - sure wish this existed. Review collected by and hosted on G2.com.

Verified User in Libraries
AL
Verified User in Libraries
Mid-Market (51-1000 emp.)
"Dedicated Customer Service"
5/5
What do you like best about Submittable?

Submittable streamlined our Call to Artists application process by eliminating many cumbersome steps, like accessing emails and downloading and uploading images and artist statements. Any needs we had relating to the functions of Submittable, like how to create subroutines or how to add a function, were immediately addressed by their customer service. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

HEIC file type not supported. This is the file type for some iPhones Review collected by and hosted on G2.com.

Conner P.
CP
Conner P.
Small-Business (50 or fewer emp.)
"Submittable has worked out great for our business!"
4.5/5
What do you like best about Submittable?

We like that our customers are easily able to submit applications online. It was very simple to build forms and we have several of them. The training provided was wonderful and I felt I had all the tools to succed. Also, the online FAQ's and tutorials have been helpful. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

I wish there were different ways to format questions for instance the address. For our purposes, I had to separate all fields of the address. Also, with selecting the country, it would be easier if United States was placed at the top instead of having to scroll. Review collected by and hosted on G2.com.

KN
Kaycee N.
Small-Business (50 or fewer emp.)
"Submittable Review"
5/5
What do you like best about Submittable?

It's incredibly easy for our reviewers to review/score projects Review collected by and hosted on G2.com.

What do you dislike about Submittable?

I would like the ability to upload documents to accompany the project after the project has been submited Review collected by and hosted on G2.com.

Angela T.
AT
Angela T.
SEA
Mid-Market (51-1000 emp.)
"Time saver!!"
4/5
What do you like best about Submittable?

Helped save time with grant applications and reviewing Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Not able to use search bar to search WITHIN the submissions Review collected by and hosted on G2.com.

Ana C.
AC
Ana C.
Enterprise (> 1000 emp.)
"Excellent Product with many adjustable features"
4.5/5
What do you like best about Submittable?

I like the filters and the tags I can add to the projects which makes is easy to find various projects. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

I don't like how the settings are difficult to locate and changing anything on the site takes forever. Whenever I fix something I can never do it again or show my coworkers because it is so convoluted. Review collected by and hosted on G2.com.

Alyssa N.
AN
Alyssa N.
Small-Business (50 or fewer emp.)
"Exactly what we need for our non-profit poetry press"
5/5
What do you like best about Submittable?

We've used Submittable for so long, it was called Submishmash when we first started using it. We have seen Submittable through so many transformations, and each update they do has only enhanced the site and made our lives easier. We have an annual competition that we run through Submittable and it makes it so easy to tag, review, and vote on manuscripts. We can't imagine using anything else. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

There is not much that we dislike. It might be nice to have even more ways of sorting labels (as we use labels a lot), but that is not a negative thing. If the labels stayed the same, it would be absolutely fine, too. Review collected by and hosted on G2.com.

Verified User in Writing and Editing
AW
Verified User in Writing and Editing
Small-Business (50 or fewer emp.)
"One system to handle all our submissions"
4/5
What do you like best about Submittable?

A very easy to use system for customers and the staff team. Helps save us 100's of staff hours every year. Review collected by and hosted on G2.com.

What do you dislike about Submittable?

Would be great for people to make multiple entries more quickly Review collected by and hosted on G2.com.