Submittable is user-friendly. it's easy to build new forms. We are able to utilize it for several different programs that have various application needs. Compared to the cost of other platforms that provide similar services, Submittable is the way to go. Yes, some frills have an additional cost, but overall it was the best return on investment that we found when looking for a paperless system. Review collected by and hosted on G2.com.
Having been a customer for several years, they recently took away the ability for the "owner" to amend things within the application. While I understand there can be very good reasons for this, I can't even re-send a request for a reference letter to be sent-in or a reference form to be completed. I'm dependent on the applicant to do that. I also can no longer see the email the reference request has been sent to...sounds very small, but over the years I have seen several transposed letters in email addresses. What was once a quick fix for me is now something that I can't even tell may be wrong. I know these sound fairly insignifcant, but they have affected the flow of work to some degree...and, if these are the worst things I have to complain about, it must be a pretty good platform. Review collected by and hosted on G2.com.
