Submagic Reviews (84)

Reviews

Submagic Reviews (84)

4.7
84 reviews

What do users say?

Generated using AI from real user reviews
Users consistently praise the ease of use and time-saving features of this software, highlighting how it simplifies video editing tasks like adding captions and B-rolls. Many appreciate the intuitive interface that allows even beginners to create engaging content quickly. However, some users note occasional export delays that can hinder workflow.

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Oliwer J.
OJ
Oliwer J.
Owner
Small-Business (50 or fewer emp.)
"Support team is AWESOME!"
4.5/5
What do you like best about Submagic?

Not only do I thoroughly enjoy the UI and the User experience while working inside Submagic but I also came across a problem or a bug that had not been addressed by any other customer in the past so I and the support team had to work collaboratively to get that fixed and finally we got it fixed and the team was supportive throughout the entire experience so I would highly recommend anyone else giving it a shot because I have no real negative things to say about it. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Basically, only one downside which is that you cannot do a "pay per video" plan without going up to the enterprise level. Other than that it's a fantastic product! Review collected by and hosted on G2.com.

Mohamed D.
MD
Mohamed D.
Small-Business (50 or fewer emp.)
"Greatest support and best evolviong platform!!"
5/5
What do you like best about Submagic?

Honestly Submagic makes life a lot easier and these guys are always striving to improve and make the process more fun and seamless! They have a great way of setting up a voting system on improvements that developers should work. I absolutely use Submagic in my everyday editing process. If there is ever an issue, customer support is less than a minute away and help immediately. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Nothing, everything they have is absolutely phenomenal! Review collected by and hosted on G2.com.

TM
Trina M.
Small-Business (50 or fewer emp.)
"Fun, colorful and easy way to add captions"
5/5
What do you like best about Submagic?

Submagic makes adding captions so easy and it offers great colors for highlighting words, emojis for added visual appeal and several font selections for added customization. You can fuss with prettying it up as much or as little as you want. Their voice to caption timing is rarely off which really saves me a bunch of time! It is easy to learn and their support department is top notch when you do have an issue. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

There's nothing I dislike. Sometimes my video run a little long and I have to break them up into smaller pieces to get them captioned, but that is minor. Review collected by and hosted on G2.com.

SH
Steffen H.
Small-Business (50 or fewer emp.)
"Best cloud based subtitle software i know!!"
5/5
What do you like best about Submagic?

The product is perfect for my needs. I feel comfortable using it and i save so much time with submagic. We do all our client work with it and the final reels look like industry standard. I want to point out that they improve the software all the time. If you give feedback, they listen to you and optimize things so that the workflow gets better and better. The support team is on point. They are available and help you to work better and faster. You can feel the support oriented focus. I like it and recommend it to my creator friends. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

There are no things i do not like. If there is something i notice and "dont like", i write it to the support team and they find a solution or even fix the issue. Submagic is improving there service day by day. Review collected by and hosted on G2.com.

Anders  B.
AB
Anders B.
Digital Manager
Small-Business (50 or fewer emp.)
"99% Perfect AI Generated Subtitles!"
5/5
What do you like best about Submagic?

Submagic saves me 30-60 minutes per video by automatically generating near-perfect subtitles. (In Danish!!). The timing of each exact word makes line splitting and sentence structuring super easy!

It's also super user-friendly - no setup or training needed. Additionally, their customer support is very helpful in resolving any issues you might experience. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Saving multiple different "themes" for your subtitles is a bit confusing. Review collected by and hosted on G2.com.

Riley H.
RH
Riley H.
Small-Business (50 or fewer emp.)
"Amazing features for content"
5/5
What do you like best about Submagic?

I like how innovative it is, the features are constantly getting better everyday. Everything is always up to trend and the edits are very accurate. Very user friendly. Also customer service is always attentive and there to help. I use this everyday and it makes my workflow much better. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Some features are definitely very beta and dont work the best, but the team is always working hard to make them better! Also wish you couuld export multiple videos at once Review collected by and hosted on G2.com.

VP
Vladimir P.
Small-Business (50 or fewer emp.)
"Submagic stands out as the top platform for subtitles."
5/5
What do you like best about Submagic?

SUBMAGIC stands out among its competitors like VEED and OPUS.

Here the things that I like about SUBMAGIC!

- The platform is very fast and responsive.

- No latency when naviguating on the website.

- Option to do mass uploads if you have many clips to work at once. and it's well put together.

- Very accurate AI technology for subtitles transcription, almost no modifications required when revising the text.

- Very fast Implementation for my workflow for a mass project of 90 videos to work in a week,

- Emojis are animated colorful and animated which is unique to their website.

- Customer service is very fast and also very friendly, they send you audio message, and sometimes video messages in the chat.

- The platform is managed by young people which is a huge plus because they are relatable!

- I use it often

and if feels easy everytime.

- The ease of integration in a browser was very well done to make our life easier compared to other platforms ! Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Nothing I dislike so far, I was able to try the service for 3 weeks everyday and I am completely satisfied! Review collected by and hosted on G2.com.

Verified User in Marketing and Advertising
AM
Verified User in Marketing and Advertising
Small-Business (50 or fewer emp.)
"Exactly what I've been looking for!"
5/5
What do you like best about Submagic?

It is extremely easy to use, it is very fast, they have thought about everything even exporting the custom subtitles and how to add them to editing software like Davinci and their customer support is incredible!

The tool itself is very accurate even with difficult languages like Greek! There's not a single tool like it out there and it is exactly what i've been looking for! Review collected by and hosted on G2.com.

What do you dislike about Submagic?

Nothing everything is perferct! The only thing I would like them to improve is their pricing structure to by dynamic based on videos and video duration. Review collected by and hosted on G2.com.

RH
Richard H.
Mid-Market (51-1000 emp.)
"Amazing AI Caption Generator"
5/5
What do you like best about Submagic?

It boasts user-friendly functionality, allowing seamless uploads and utilization of custom fonts. It processes videos pretty quickly and it has exceptional caption accuracy, it's ideal for efficiently producing quick-turnaround videos. Customer support is quick to respond, efficient and super helpful. Review collected by and hosted on G2.com.

What do you dislike about Submagic?

I would appreciate having greater flexibility or a simpler method for adjusting text attributes such as highlighting or enlarging specific words. While there is some degree of freedom currently available, enhancements in this area would be beneficial. Review collected by and hosted on G2.com.

AS
amrou s.
Small-Business (50 or fewer emp.)
"consistent results gets the job job quickly"
4/5
What do you like best about Submagic?

it creates really beautiful subtitles quickly and efficiently for me whenever i get tired from editing and i want something reliable and quick to make subtitles i always think of submagic Review collected by and hosted on G2.com.

What do you dislike about Submagic?

somtimes when you try to export your projects its lags and you have to wait for very long periods cause its a web based service , however things like this occur rarely i would say 1 every 10 projects problemes like this occur and also sometimes the whole captions are either ahead of the speaker or after so you have to adjust everything but this is also rare Review collected by and hosted on G2.com.