--- title: Student Loan Servicing System Reviews meta_title: 'Student Loan Servicing System Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 12 reviews by the users' company size, role or industry to find out how Student Loan Servicing System works for a business like yours. aggregate_rating: rating_value: 4.1 review_count: 12 scale: '5' date_modified: '2026-08-07' parent_category: name: Loan url: https://www.g2.com/categories/loan --- # Student Loan Servicing System Reviews **Vendor:** Nelnet **Category:** [Loan Origination Software](https://www.g2.com/categories/loan-origination) **Average Rating:** 4.1/5.0 **Total Reviews:** 12 ## About Student Loan Servicing System Student Loan Servicing System provides customer service on your federal student loans, so this tool answers your questions, offers solutions if you're having trouble paying, and processes your payments. ## Student Loan Servicing System Reviews ### 1. Graduate Student using Nelnet **Rating:** 4.0/5.0 stars **Reviewed by:** Amanda O. | Doctoral Student, Enterprise (> 1000 emp.) **Reviewed Date:** August 18, 2019 **What do you like best about Student Loan Servicing System?** Email updates when there are any changes made to my account. Easy to make a payment. Good customer service. **What do you dislike about Student Loan Servicing System?** Under loan details, I can't figure out what dates each individual loans are from - only what date they are due. **Recommendations to others considering Student Loan Servicing System:** Keep up to date with all messages on your account. Ask customer service if you have any questions because they reply fast and are very helpful. **What problems is Student Loan Servicing System solving and how is that benefiting you?** Student Loan Servicing System helps me to stay informed about the total amount I owe, when I need to start paying, and interest rates. ### 2. Convenient and Straightforward **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Financial Services | Mid-Market (51-1000 emp.) **Reviewed Date:** September 15, 2019 **What do you like best about Student Loan Servicing System?** I have set up autopay which works great for me. The individual on the phone was also very helpful in explaining the timeline for autopay. **What do you dislike about Student Loan Servicing System?** The autopay function has a slight delay - which scared me at first when looking at my bank account. Your payment won't be reflected in your bank account until after the due date. Be assured though that NelNet does keep track of the payment and lists it as paid on time. **What problems is Student Loan Servicing System solving and how is that benefiting you?** I'm solving the problem of having to manually pay my loans every month. It's very easy to log on and see how much I've paid as well as adjusting my payment plans, etc. ### 3. Student Loans... **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Marketing and Advertising | Small-Business (50 or fewer emp.) **Reviewed Date:** September 09, 2019 **What do you like best about Student Loan Servicing System?** As touchy student loans are, Nelnet does a great job laying everything out for you. They make it extremely easy to apply for different types of repayment options among other things. **What do you dislike about Student Loan Servicing System?** I wished that when you clicked into account details that all your loans would be in a minimized view. Having them all displayed overloads the user a bit. **What problems is Student Loan Servicing System solving and how is that benefiting you?** After talking to many friends, I've realized that Nelnet is amongst one of the more friendly student loan servicing systems out there. ### 4. Nelnet review **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Human Resources | Enterprise (> 1000 emp.) **Reviewed Date:** December 07, 2018 **What do you like best about Student Loan Servicing System?** It is very easy to use and I like that accounts can be set up to have multiple people with accessibility for one loan. **What do you dislike about Student Loan Servicing System?** Payments are not posted immediately, they take about 2 days. **What problems is Student Loan Servicing System solving and how is that benefiting you?** This system is used to manage student debt and both the student and family have access to the account. It makes it very simple to understand and pay off. ### 5. Nelnet stands out from most student loan providers in their customer service! **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Government Administration | Enterprise (> 1000 emp.) **Reviewed Date:** October 31, 2018 **What do you like best about Student Loan Servicing System?** I love how easy it was to access my account and generate important documents, set up automatic payments and otherwise manage my loans. It detailed the history of my loans which allowed me to see how far I'd come. **What do you dislike about Student Loan Servicing System?** Many student loan providers are known for incorrectly applying payments to the interest or making other account mistakes. Nelnet was not exempt from this however they owned their mistakes and rectified any issues I had right away. **What problems is Student Loan Servicing System solving and how is that benefiting you?** Nelnet helped me stay on top of my student loans at all times by having easy access to my account by web and phone. This encouraged me to pay my debt off faster and take advantage of lessened interest fees. ## Student Loan Servicing System Discussions - [What is the system of student loan?](https://www.g2.com/discussions/what-is-the-system-of-student-loan) - [What are the characteristics of student loans?](https://www.g2.com/discussions/what-are-the-characteristics-of-student-loans) - [What are the features and benefits of a student loan?](https://www.g2.com/discussions/what-are-the-features-and-benefits-of-a-student-loan) - [What does loan servicing software do?](https://www.g2.com/discussions/what-does-loan-servicing-software-do) - [View Student Loan Servicing System pricing details and edition comparison](https://www.g2.com/products/student-loan-servicing-system/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-13+20%3A31%3A08+-0500&secure%5Bsession_id%5D=4e920c58-46fe-4719-a3b5-40a0415ad207&secure%5Btoken%5D=aa09edb5daeffa2dd04299db5bb3d5991ea7f5bce5345a407b4ca860cd7ebcd4&format=llm_user) ## Student Loan Servicing System Features **Agentic AI - Loan Origination** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Proactive Assistance - Decision Making - Accounting Integration - Third-Party Integrations **Additional Functionality** - API - Pipeline Management - Workflow Management - Online Applications - Audit Trail - Payment Collection - Activity Dashboard - Self Service Portal - Status Tracking - Scheduling - Customer Database - Document Storage - Activity Tracking - Data Import/Export - Loan Processing - Cash Flow Management - Risk Management - Dashboard - For Commercial Business - AI Copilot - Financial Analysis - Generative AI - Configurable Workflow - Financial Management - Loan Origination - Customizable Reports - Loan Portfolio Management - Secure Data Storage - ACH Payment Processing - Compliance Management - Client Portal - Document Management - Borrower Management - Credit Check - Risk Assessment - Reporting & Statistics - Lead Management - Real-Time Reporting - CRM - Contact Management - Automated Decisioning/Underwriting - Customizable Branding - Task Management - Loan Management - Rules-Based Workflow - Template Management - Reminders - Client Management - Electronic Signature - Alerts/Notifications - Digital Signature - Task Scheduling - Transaction History - Accounting - Document Templates - Customizable Templates - Approval Process Control - Multi-Company - Electronic Payments - Pricing Management - Customer Management - Communication Management ## Top Student Loan Servicing System Alternatives - [LendingPad](https://www.g2.com/products/lendingpad/reviews) - 4.7/5.0 (166 reviews) - [Encompass Digital Mortgage Solution](https://www.g2.com/products/encompass-digital-mortgage-solution/reviews) - 4.2/5.0 (61 reviews) - [CloudBankin](https://www.g2.com/products/cloudbankin/reviews) - 5.0/5.0 (123 reviews)