Elizabeth A.
EA
Elizabeth A.
Dietitian
Small-Business (50 or fewer emp.)
"Easy payments for solo-entrepreneur"
5/5
What do you like best about Stripe Payments?

Stripe is very easy to set up and integrates well with other platforms. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

The fee can be a downside and has to be factored into income/expenses. Review collected by and hosted on G2.com.

Mario T.
MT
Mario T.
Head of Customer Service
Small-Business (50 or fewer emp.)
"It just works...for you."
5/5
What do you like best about Stripe Payments?

Once integrated, it's seamless, subtle, and works without skipping a beat.

It's an inevitable part of our ticketing process; we use it daily, and it's versatile yet easy to use.

Ther support is one of the best out there. And the recent addition of a chat AI is really helpful. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I don't like that there's no easy way of knowing when a feature has been added or when an issue has been addressed. Their support advises following their corporate news, but that's too much of a global-level news. Review collected by and hosted on G2.com.

Nazim R.
NR
Nazim R.
CEO
Small-Business (50 or fewer emp.)
"non stable API, terrible support and total ignorance"
1/5
What do you like best about Stripe Payments?

Initially, Stripe offered more functionality compared to alternatives, with built-in credit card processing and comprehensive API documentation. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Their API fails constantly, causing subscription renewals to fail. These failures happen either due to API glitches or because customer banks flag Stripe transactions as fraudulent. When these issues occur, Stripe simply redirects us to the customers' banks instead of handling the problem themselves, despite us paying them a percentage specifically for handling payment processing. When I point out that we're paying them a percentage to solve these issues, they just respond with BS and internal policies. Meanwhile, we're losing clients due to these problems they refuse to address.

Their handling of disputes is another major issue. When customers dispute charges through their banks, even with all proper documentation (Terms of Service, refund policies with customer acceptance proof, and customer activity logs), Stripe provides no real support. This contrasts sharply with PayPal, where all payments were covered by their insurance as long as you provided supporting documents.

While Stripe's support responds within minutes, their assistance is worthless. Review collected by and hosted on G2.com.

Mansoor K.
MK
Mansoor K.
Business Analyst II
Mid-Market (51-1000 emp.)
"Covers all payment methods under one roof"
4.5/5
What do you like best about Stripe Payments?

It has almost all payment methods that are required for ecommerce application and overall very safe payment gateway following all the compliances. It has fraud detection and prevention Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I dont see much of a downside in stripe as they are constantly making their product better. Review collected by and hosted on G2.com.

Alex S.
AS
Alex S.
Non-Profit Organizational Consultant
Small-Business (50 or fewer emp.)
"Great product for small to medium sized nonprofits"
4/5
What do you like best about Stripe Payments?

Extremely easy to use! The back end is also very intuitive, for the most part, and it's easy to see what payments you've received and their status. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

They don't make it easy for bookkeepers to reconcile payments. Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Small-Business (50 or fewer emp.)
"Stripe for multi tenant architecture"
5/5
What do you like best about Stripe Payments?

Ease of integration with our multi tenant architecture, allowing users to make payments via browser or app, the SDK and packages available make the implementation/integration processes super easy, there are a lot of features available to customize the payment popups or flows as per the tenant's business use case, it's super easy and intuitive to use by the field reps or back office employees Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Their documentation is very complicated for no reason, no good tutorials all broken into very niche items on YT, customer support is slow, compliance issues are not handled well and it's very tricky to understand the base for International payments and currencies. Review collected by and hosted on G2.com.

ANATH L.
AL
ANATH L.
CEO
Professional Training & Coaching
Small-Business (50 or fewer emp.)
"Best Payment platform"
5/5
What do you like best about Stripe Payments?

Stripe is easy to use and set-up is straightforward. Stripe has all the features you need to manage financial transactions plus it easily integrates with apps you use every day such as CRM, monetisation or e-commerce apps, Accounting software and banks. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

At this moment Stripe is perfect for me and I have no issues with it. Review collected by and hosted on G2.com.

SJ
Sari J.
Senior Accountant
Small-Business (50 or fewer emp.)
"Overall pretty good"
4/5
What do you like best about Stripe Payments?

It is pretty easy to use. They have the option of just sending links or they can email the invoice. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Customers need to be added in order to have their credit card information. The searching isnt the best. It isnt so clear how many recurring payments. It doesnt integrate the different options so well. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Effortless Invoicing and Payment Tracking"
5/5
What do you like best about Stripe Payments?

Easy to send an invoice and track payment Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Should get notifications that payment was made and when paid by debit says is processing should just ho straight in Review collected by and hosted on G2.com.

EM
Endrit M.
Property Manager
Small-Business (50 or fewer emp.)
"While Im learning to use Stripe"
5/5
What do you like best about Stripe Payments?

Transparent pricing and no long-term contract. Works with our database platform - CondoControl. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I haven't yet learned how to use it well. Pricing, can be a bit lower specially when are small transactions of $25 or $15 as we do have such payments. $2.38 per transaction is a bit high. Review collected by and hosted on G2.com.