It integrates perfectly with my software management system. Review collected by and hosted on G2.com.

Cannot set financial year summary to match Aus financial year Review collected by and hosted on G2.com.

The menu is easy to navigate through and the dashborad as well. It meshes and integrates without much of a hurdle. Also have additional features like Sigma that are useful, although costs extra. Review collected by and hosted on G2.com.

The customer support is a lot of times terrible, like they will respond to you quick but a lot of times the answers aren't relevant to the question, as if they aren't reading it /AI isn't understanding it. Review collected by and hosted on G2.com.

I like the app feature and how finds can be easily transferred to a bank account Review collected by and hosted on G2.com.

Analytics are supposed to be helpful but very confusing and placed all across the screen Review collected by and hosted on G2.com.

I get all the details from there. The payment intent switch from charges was the bets they could do. Customer support is very fast and to the point. Review collected by and hosted on G2.com.

Again the same project where we take Stripe api to get the transaction details. Stripe doesnot guve all the supporter details from the platform through which this donations was made. this made us make additional api calls to get those details frm those platforms to get a complete data.

Also if we want which all transactions made it to a particular payouts, its a task. we had to use balance transaction ids and its api calls, expand and soo much complicated. Review collected by and hosted on G2.com.

I like the automatic deposit feature of Stripe Payments because it means I don't have to take any physical action to receive the finances after my clients pay. It's really convenient as it processes transactions for me. I also found the initial setup to be easy. Review collected by and hosted on G2.com.

There's nothing to dislike! The product works seamlessly, Review collected by and hosted on G2.com.

Automated integration with Xero accountancy software means receiving payments for my invoices are completely frictionless. Review collected by and hosted on G2.com.

Payout speed can be slow compared to other services. In particular, the first payment for security reasons takes a week to process, and it is recommended to make a £1 purchase yourself through your Stripe payment platform to ensure no delays when receiving your first proper income. Review collected by and hosted on G2.com.

The instant payouts and straightforward user interface make it easy for small business ownersset everything up. Review collected by and hosted on G2.com.

Some of the user interface on the backend is a little confusing for somebody who is not in the business. Send Client a link to make a payment after they’ve sent a contract. Just makes it more complicated and makes it easier for them not to pay. Review collected by and hosted on G2.com.

Despite the issue I am reporting, Stripe has a strong and modern API, excellent developer documentation, and an ecosystem that is easy to integrate with SaaS platforms.

From an implementation perspective, Stripe offers one of the smoothest onboarding experiences for both businesses and developers.

Recurring billing, subscription management, and webhook architecture are well-designed and reliable in day-to-day operations. Review collected by and hosted on G2.com.

My main concern is with Stripe’s dispute resolution system.

In my case, the customer had already been fully refunded before the chargeback was opened — with settlement confirmation and ARN provided. Stripe, however, failed to pass this evidence to the issuing bank, which resulted in the bank assuming no refund was made and deciding the dispute incorrectly against my business.

This caused a double refund: one refund from my side, and another deducted again by Stripe due to the dispute — a loss entirely outside the merchant’s control.

Support was not able to escalate the issue properly, and I received generic responses instead of an investigation into the operational discrepancy. For a platform that handles billions in transactions, this type of internal communication failure is extremely concerning. Review collected by and hosted on G2.com.

After switching from Braintree, Stripe’s interface feels like a breath of fresh air. Searching for transactions, payments, or customers is fast and intuitive. Everything is where I expect it, and managing accounts, transactions and payments is simple compared to other platforms. I appreciate how complete the feature set is, reporting, refunds, recurring payments, and integrations are all handled smoothly. Review collected by and hosted on G2.com.

The only real downside I’ve found is with dispute management. If you lose a dispute, Stripe charges an extra fee, which can get expensive over time. It’s something to watch for if you deal with a lot of transactions or in industries where chargebacks are common. Review collected by and hosted on G2.com.

Their backend and reporting is easy to use. I also appreciate that most tools like jotform, hubspot, wordpress, etc. have easy plugins for stripe to make everything work together. Review collected by and hosted on G2.com.

Wish it had some incentives for use on payment tiers. Review collected by and hosted on G2.com.