Verified User in Consulting
CC
Verified User in Consulting
Small-Business (50 or fewer emp.)
"Best-in-Class API and Hosted Checkout with Clear, Straightforward Setup"
5/5
What do you like best about Stripe Payments?

Easily the best option, ease of setting up products and pricing. The API is second to none, their new hosted checkout just makes it even easier. Multi currency is also straight forward and pricing is clear. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Pricing will start to add up if you add their other addon features like reports and currencies. Would like it to be more cost effective when using these features. Wish there were better Dashboard reports for active subscriptions and the ability to search them without adding another feature that is paid. Review collected by and hosted on G2.com.

Sara Y.
SY
Sara Y.
Digital Campaigns Manager
Small-Business (50 or fewer emp.)
"Stripe Makes Client Payments and Invoicing Easy to Manage"
4.5/5
What do you like best about Stripe Payments?

Stripe helps me pay clients and receive payments for goods and services, as well as for billable hours. It makes it easier for me to handle payments and keep everything organized. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Not as much of a paper trail as other payment processors Review collected by and hosted on G2.com.

Elina S.
ES
Elina S.
PM
Small-Business (50 or fewer emp.)
"Fast, Secure, and Easy-to-Integrate Payments with Stripe"
5/5
What do you like best about Stripe Payments?

Stripe Payments is very convenient and easy to use, with a secure and reliable payment process. I also appreciate how simple and smooth the integration is, which makes it practical to adopt quickly and manage efficiently in daily operations.

Overall, it feels fast, user-friendly, and trustworthy—a solid solution for handling payments with confidence Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

At the moment, nothing specific to highlight. our experience with Stripe Payments has been smooth and positive so far Review collected by and hosted on G2.com.

MM
Max M.
Propietaire
Small-Business (50 or fewer emp.)
"SCAM AND TECHNICAL DISASTER! FLEE STRIPE OR PAY THE PRICE FOR THEIR INCOMPETENCE."
0/5
What do you like best about Stripe Payments?

NO ADVANTAGE, Simple interface (before the breakdown). Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Incompetent support and unjustified closure. Review collected by and hosted on G2.com.

Vikas V.
VV
Vikas V.
Software Consultant
Computer & Network Security
Small-Business (50 or fewer emp.)
"Seamless Global Payments with Trusted Security and Intuitive Dashboard"
4/5
What do you like best about Stripe Payments?

The payment experience for customers is smooth and straightforward to navigate. It accommodates various payment networks, which adds to its convenience. Its global reach is impressive, making it accessible to users worldwide. The trust it has built among customers is undeniable, allowing payments to be collected easily without customers worrying about security or the legitimacy of the website. Their no-code payment solution offers an easy way to collect payments from customers. Additionally, the dashboard offers excellent features, enabling users to efficiently manage reports, transactions, and access customer support. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

The transaction fees are somewhat higher compared to other providers, especially when it comes to cross-border transactions. After a payment is made, Stripe holds the funds for anywhere between 7 and 14 days, which feels rather lengthy. While the waiting period might be shorter for high-volume Stripe customers, for those with a new or low-volume account like mine, the hold lasted the full 14 days. I also encountered some issues with FIRC documents on Stripe, having to reach out to their support team to request FIRCs for missing cross-border transactions. Due to the relatively high fees and the long settlement times, I eventually started using other platforms for payment collection. After a period of inactivity, my Stripe account was no longer able to process payments. These factors are important to consider before choosing Stripe for your payment needs. Review collected by and hosted on G2.com.

Nina M.
NM
Nina M.
Project Coordinator
Small-Business (50 or fewer emp.)
"Easy, Secure International Payments with Stripe"
5/5
What do you like best about Stripe Payments?

Stripe accepts payments in so man currencies and works in many countries, making it great for when we need to bill international clients.

It's easy to use and very secure. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

The basic setups are easy, unlocking Stripe’s full power often requires coding or developer support, which a smaller business may not have the resources to cover. The customer support is not that fast to respond especially if Stripe freezes funds or accounts if it detects risk. The fees can also really add up if not using to scale and capacity. Review collected by and hosted on G2.com.

Stephanie B.
SB
Stephanie B.
Development Assistant
Mid-Market (51-1000 emp.)
"Easy to use, user friendly"
5/5
What do you like best about Stripe Payments?

It is easy to implement and easy for donors to use Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Nothing at all. Every experience has been fine thus far. Review collected by and hosted on G2.com.

Jeff D.
JD
Jeff D.
Small-Business (50 or fewer emp.)
"Frustrating Experience with Customer Service"
0/5
What do you like best about Stripe Payments?

I found convenience in using Stripe Payments. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

I'm incredibly frustrated with Stripe Payments. Their customer service is the worst, I'd give it 0 stars if I could. I had a transaction flagged, and after providing the necessary documents, they locked my account, and it's been 40 days without resolution. The payment hasn't been released or refunded to the customer, which feels like theft. The support team has been unresponsive despite my multiple attempts to reach out. They only send the same ambiguous, unhelpful responses. I moved away from Stripe because it was a nightmare dealing with them. Customer service needs instant chat with real people, not just a bot. Review collected by and hosted on G2.com.

Verified User in Primary/Secondary Education
AP
Verified User in Primary/Secondary Education
Small-Business (50 or fewer emp.)
"Stripe helps nonprofit organizations stay financially compliant and accountable."
4.5/5
What do you like best about Stripe Payments?

Stripe efficiently processes my org's payments and invoices. I like how we are able to create specific line items for invoices that we can then send to the venues for events and programs. Stripe also integrates well with our other payment platforms, including Donorbox and Signup Genius. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

While Stripe's automatic tax calculation is convenient, the fees it charges are sometimes higher than we expected. As a nonprofit organization, our revenue streams are already constrained, and the fees charged by card networks, payments processors, etc., only further restrict our budget. Review collected by and hosted on G2.com.

SH
Steve H.
Marketing Executive
Small-Business (50 or fewer emp.)
"Effortless Integration and User-Friendly Dashboard"
5/5
What do you like best about Stripe Payments?

I like Stripe Payments because it's really easy to integrate with other software such as Gravity Forms. It's just really easy to build into the website. It's really user-friendly for customers, which makes it ideal. Also, the dashboard and back end are very user-friendly. The initial setup was very quick and easy compared to others. Review collected by and hosted on G2.com.

What do you dislike about Stripe Payments?

Nothing really - super easy to use. Review collected by and hosted on G2.com.