Liv B.
LB
Liv B.
Salesperson
Enterprise (> 1000 emp.)
"Online payment management is a piece of cake with Stripe"
4/5
What do you like best about Stripe Connect?

Stripe offers excellent fully customizable tools oriented towards the UI, (stripe elements, for example). It is easy to create our personalized payment forms, and focus on onboarding. We like the design of the payment stack. It's good to work with JavaScript Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

We do not like their integrations to change billing models. Its interface is old and its business model based on the implementation of recurring payments does not work. We do not like the constant reminders of payments and delays Review collected by and hosted on G2.com.

Lisa G.
LG
Lisa G.
Digital Marketer
Small-Business (50 or fewer emp.)
"Affordable and Secure"
5/5
What do you like best about Stripe Connect?

I like how easy it was to setup and get going. I don't have very good accounting skills and was looking for a simple and affordable option that I didn't have to plough through a mountain of application forms and paperwork to get started. And the fees are very competitive with other leading payment gateway options Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

I haven't experienced any problems as yet, never had to contact support. If there were a negative it would be the turnaround time from when you are paid by credit card and when it actually hits and clears into my account. In saying that it is only 3 days usually which isn't an issue because I was well aware of that when I signed up. I can't use the credit card option for Fiji which is limiting but not unusual as other gateways don't allow me to bill Fiji either. Review collected by and hosted on G2.com.

Gabriela L.
GL
Gabriela L.
Managing Vice President, Head of Marketing
Financial Services
Mid-Market (51-1000 emp.)
"Stripe is very powerful for e-commerce"
4.5/5
What do you like best about Stripe Connect?

The Stripe radar tool is detailed and very easy to use. It is good for managing orders, and its API tool is amazing and easy to integrate with other platforms. It allows you to send invoices and it is easy to manage the incomes Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

The analytics system that Stripe implements is complicated to use and understand, and is very un-customizable. Your Dashboard is too simple, because the few options that it shows (analytics, payments, etc.) show them in a too summarized way Review collected by and hosted on G2.com.

LJ
Lori J.
Organization Manager
Hospitality
Enterprise (> 1000 emp.)
"Stripe is useful to grow your business."
4.5/5
What do you like best about Stripe Connect?

Stripe Connect offers a very good security in the prevention of bank fraud, which no other similar platform can be found so well implemented. I love the ease and possibility of being able to send my money easily and securely from my wallet to my bank account without any interruption. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

There really is nothing that disgusts me in the service offered by Stripe Connect Review collected by and hosted on G2.com.

Melanie T.
MT
Melanie T.
SVP Infrastructure & Operations
Enterprise (> 1000 emp.)
"Stripe is useful for creating and expanding business models"
4.5/5
What do you like best about Stripe Connect?

We love that Stripe allows such solid and scalable integrations with payment platforms. All stripe libraries are available in all languages, from Ruby to Go. Its cloud-based infrastructure is very stable and powerful Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

It does not offer sufficiently consolidated reports, and its account integration is very slow. Their system of roles and permits is a bit limiting, and the Enterprise plan is quite expensive. Its integration with platforms such as Visa Checkout and Masterpass is poor Review collected by and hosted on G2.com.

Verified User in Computer Software
AC
Verified User in Computer Software
Small-Business (50 or fewer emp.)
"Best payment tool ever !"
5/5
What do you like best about Stripe Connect?

Fast integration and user-friendly interface. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Difficulty to use exported data and figures. Review collected by and hosted on G2.com.

Karla M.
KM
Karla M.
Senior Demand Generation Manager
Mid-Market (51-1000 emp.)
"The best tool to configure our transactions"
5/5
What do you like best about Stripe Connect?

It really is no secret to anybody that most of our business transactions are processed through Stripe and we have configured Stripe for clients that require the processing of online merchants. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

unfortunately it is quite expensive Transaction fees are not at all among the lowest. If you want to try and negotiate lower rates, you should start processing large numbers. Also, Stripe has many features that I just do not need, so I'm still paying. Review collected by and hosted on G2.com.

Verified User in Consumer Services
UC
Verified User in Consumer Services
Small-Business (50 or fewer emp.)
"Less work, and more money!"
4.5/5
What do you like best about Stripe Connect?

I used to manually send "Money Requests" via Paypal in order to collect from customers. While this wasn't the most professional way of accepting payment, it got the job done. Now, we have implemented Stripe Payments on the site, and our customers are paying before I even see the orders come in on my end! Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Stripe's statements and reports are very antiquated. I would love a more seamless monthly report/transaction report option like Paypal and Square offer. Review collected by and hosted on G2.com.

Tedi S.
TS
Tedi S.
Business Strategist
Internet
Mid-Market (51-1000 emp.)
"Greatest Payment Processing Platform!"
5/5
What do you like best about Stripe Connect?

Stripe is the payment processing platform of choice for many reasons but I would say that:

1. Customer Service is amazing. I answer your questions in seconds or minutes

2. The solution can be integrated into any website with 3 or 4 lines of simple code and they have instructions that walk you through everything.

3. They offer a very fair pricing plan in my opinion. 2.9% +30 cents is okay in my books given I have a SMB business and would have to pay the credit card companies the 2.9% regardless. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Not much. Like I said they are easy to integrate into your website. Review collected by and hosted on G2.com.

John S.
JS
John S.
Vice President and General Manager -- Life Sciences
Internet
Small-Business (50 or fewer emp.)
"Awesome if you like to code"
3.5/5
What do you like best about Stripe Connect?

Just recently Stripe enabled invoicing, which is what I was needing. I like how easy it is to sign folks up to subscriptions (we are a SaaS biz), and manage accounts. Slack integration is nice too. Also, Stripe has alot of integrations. Review collected by and hosted on G2.com.

What do you dislike about Stripe Connect?

Reporting is really minimal -- not sure why there isn't better charting capabilities. I don't think their subscription support is great either -- not quite flexible enough and I find myself having to develop too many discount codes. There's just alot of manual work to set up. Also, this is useless if you don't know how to code. Review collected by and hosted on G2.com.