---
title: Stripe Billing Reviews
meta_title: 'Stripe Billing Reviews 2026: Details, Pricing, & Features | G2'
meta_description: Filter 141 reviews by the users' company size, role or industry
  to find out how Stripe Billing works for a business like yours.
aggregate_rating:
  rating_value: 4.4
  review_count: 141
  scale: '5'
date_modified: '2026-08-09'
parent_category:
  name: E-Commerce
  url: https://www.g2.com/categories/e-commerce
---


# Stripe Billing Reviews
**Vendor:** Stripe  
**Category:** [Subscription Billing Software](https://www.g2.com/categories/subscription-billing)  
**Average Rating:** 4.4/5.0  
**Total Reviews:** 141
## About Stripe Billing
Stripe Billing is a fast and flexible way to bill customers. Offer recurring payments globally and capture more revenue with Stripe’s recovery tools. Choose how you monetize, with support for tiered pricing and metered billing. Get started with little or no code by using flexible pre-built components like the pricing table and customer portal, or use our APIs for a fully custom integration. Learn more on stripe.com/billing/features.



## Stripe Billing Pros & Cons
**What users like:**

- Users praise Stripe Billing for its **outstanding payment processing** , enjoying seamless integration and robust subscription management features. (5 reviews)
- Users commend the **exceptional subscription management** capabilities of Stripe Billing, simplifying billing processes and saving engineering time. (5 reviews)
- Users love the **easy integrations** of Stripe Billing, streamlining workflows and enhancing efficiency across various platforms. (4 reviews)
- Users value the **seamless integrations** of Stripe Billing, which significantly enhances their operational workflows and efficiency. (4 reviews)
- Users praise the **ease of use** of Stripe Billing, highlighting its seamless integration and straightforward setup. (3 reviews)
- Tools (3 reviews)
- Automation (2 reviews)
- Users appreciate the **helpful customer support** from Stripe Billing, making understanding their services easier. (2 reviews)
- Features (2 reviews)
- Flexibility (2 reviews)

**What users dislike:**

- Users find Stripe Billing **too expensive** for startups, with high fees affecting profitability as they scale. (5 reviews)
- Users highlight **pricing issues** with Stripe Billing, citing high costs and regional discrepancies that complicate budgeting. (4 reviews)
- Users find **access limitations** frustrating due to complicated currency handling and unclear account policies from Stripe Billing. (2 reviews)
- Users find **complex pricing** to be a significant drawback, especially for startups facing high costs as they scale. (2 reviews)
- Users criticize the **high fees** of Stripe Billing, finding it costly and challenging for startups to manage expenses. (2 reviews)
- Users find **handling returns and pricing complexities** challenging with Stripe Billing, especially for multi-country operations. (2 reviews)
- Users express concerns over **poor customer support** , highlighting slow response times and unaddressed account restrictions. (2 reviews)
- Billing Issues (1 reviews)
- Data Accessibility (1 reviews)
- Invoicing Issues (1 reviews)

## Stripe Billing Reviews
  ### 1. Reliable and easy to set up

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Marketing and Advertising | Enterprise (> 1000 emp.)

**Reviewed Date:** January 02, 2024

**What do you like best about Stripe Billing?**

I implements this during COVID and we were able to get it live in days

**What do you dislike about Stripe Billing?**

It took about 4-5 steps for vendors to set up their side

**What problems is Stripe Billing solving and how is that benefiting you?**

I used Stipe to faciliate a giftcard website where I didnt want any of the funds coming to me for tax and compliance purposes

  ### 2. Highly automated and efficient platform

**Rating:** 4.5/5.0 stars

**Reviewed by:** Vincent G. | Co-founder and CEO, Financial Services, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 20, 2023

**What do you like best about Stripe Billing?**

What's best using Stripe is the simplicity of the tool.

**What do you dislike about Stripe Billing?**

Multiple products can sometimes be overwhleming

**What problems is Stripe Billing solving and how is that benefiting you?**

It helps a lot in producing invoices efficiently and combined with payment it's a really comprehensive solution

  ### 3. Great payment gateway for online businesses

**Rating:** 5.0/5.0 stars

**Reviewed by:** Romeo P. | President, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 17, 2023

**What do you like best about Stripe Billing?**

The ability to brand all of my online billing and being able to store all my clients data.

**What do you dislike about Stripe Billing?**

I think lower fees is always a plus. But I know it's pays for the cool features.

**What problems is Stripe Billing solving and how is that benefiting you?**

I don't have to manually bill or keep track of client's credit cards.

  ### 4. Strip is the most flexible payment gateway i have every used.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Pietro S. | Founder, Computer Software, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 14, 2023

**What do you like best about Stripe Billing?**

Stripe has so many features that make it an all-in-one complete payment gateway that can be used for more than just online payments

**What do you dislike about Stripe Billing?**

There is nothing to dislike about Stripe

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe allows ups to manage our subsrcriptiosn business efficiently

  ### 5. Reliable

**Rating:** 5.0/5.0 stars

**Reviewed by:** D M. | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 01, 2023

**What do you like best about Stripe Billing?**

Stripe Billing is reliable in regards to automatic billing, support for a wide range of methods and API.

**What do you dislike about Stripe Billing?**

method limitations per country, eg. you get SEPA outside Europe but no ACH outside USA.

**What problems is Stripe Billing solving and how is that benefiting you?**

automatic billing

  ### 6. SaaS subscription user

**Rating:** 4.0/5.0 stars

**Reviewed by:** Alfred T. | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 06, 2023

**What do you like best about Stripe Billing?**

Their automatic charging function is great. Makes renewals for saas subscriptions easy

**What do you dislike about Stripe Billing?**

This is a product I have to pay on top of the payment fees Stripe charges. Also for ongoing subscriptions, revenue recognition should come automatically but it doesn't

**What problems is Stripe Billing solving and how is that benefiting you?**

taking care of subscription renewals with minimal effort, so we can focus on just acquiring more users

  ### 7. The best tool you can have in your payment processing stack

**Rating:** 5.0/5.0 stars

**Reviewed by:** Farhan A. | Founder & CEO, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 20, 2023

**What do you like best about Stripe Billing?**

Ease of use, clear and concise documentation.

**What do you dislike about Stripe Billing?**

Higher tier processing fees can get a little high.

**What problems is Stripe Billing solving and how is that benefiting you?**

see all metrics in one place.  Learn how to improve your metrics and learn about the latest customer signups, churn and more.

  ### 8. My go to invoicing system

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muhammad Farhan K. | Digital Consultant, Small-Business (50 or fewer emp.)

**Reviewed Date:** January 11, 2023

**What do you like best about Stripe Billing?**

Overall the UI of the system is very modern and easy to use. It is also easy for my team when it comes to using it for bank reconciliation. Stripe's recurring subscription for billing clients  has made all late payers pay on time. It is like a dream come true.

**What do you dislike about Stripe Billing?**

Stripe has no way of telling if someone viewed an invoice. Xero has that. Something like that would be great. Also, fee is a turn off, i hate to see money deducted for card processing as well as for invoice itself.

**What problems is Stripe Billing solving and how is that benefiting you?**

Biggest problem stripe billing is solving would be the fact that it is allowing for customers to have a easy to use payment page rather than a phishy looking page that requires signup like paypal or payoneer does which makes it conplicated to satisfy clients. Also, the all in one ACH is a great feature.

  ### 9. Best Website Tool for Auto Subscription

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Consulting | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 13, 2023

**What do you like best about Stripe Billing?**

- Easy to Manage Subscription
- Fast & Resecure
- Easy to Integration

**What do you dislike about Stripe Billing?**

- they are providing test and live into same panel, some body creating issue

**What problems is Stripe Billing solving and how is that benefiting you?**

- you just need to create subscription and other thing manage by stripe it self

  ### 10. A great platform to integrate but lacking features

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Mid-Market (51-1000 emp.)

**Reviewed Date:** June 06, 2023

**What do you like best about Stripe Billing?**

Simple UI front and back end - easy to navigate.

**What do you dislike about Stripe Billing?**

Lack of functionality outside of the US - as a Canada based org working with international clients, this is very challenging to also have to use other solutions simultaneously

**What problems is Stripe Billing solving and how is that benefiting you?**

Easy navigation of processing ACH payments to vendors and spending card issuing and management for our team members.

  ### 11. Works great!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Angela M. | Overgivers Anonymous podcast host, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 12, 2023

**What do you like best about Stripe Billing?**

It is easy for accepting multiple currencies and having the amount automatically converted and deposited into my bank account.

**What do you dislike about Stripe Billing?**

It can be difficult to calculate the cost of the transaction and there are some fees that I wasn't expecting based on using invoices.

**What problems is Stripe Billing solving and how is that benefiting you?**

It allows me to accept both CAD and USD payments easily. The payments are instantly converted into CAD and deposited directly to my bank account.

  ### 12. Great Tool for Payment Processing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Insurance | Small-Business (50 or fewer emp.)

**Reviewed Date:** June 02, 2023

**What do you like best about Stripe Billing?**

I like how simple it is to get reports and the automation.

**What do you dislike about Stripe Billing?**

There's nothing I dislike that I can think of right now.

**What problems is Stripe Billing solving and how is that benefiting you?**

It allows us to charge users' credit cards and have it be automated. It saves us time.

  ### 13. Easy to use, no real complaints

**Rating:** 3.5/5.0 stars

**Reviewed by:** Verified User in Online Media | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Stripe Billing?**

Really, it does what it is supposed to. It is pretty easy to use, I have it integrated with WPMUdev, and I have also used their own web interface a few times. It's straightforward so far and payouts are also quick.

**What do you dislike about Stripe Billing?**

So far I haven't been able to figure out a way to start a billing cycle from the date the invoice is sent to the customer rather than the day that the customer pays it. This is annoying. But at the same time I haven't researched it too thoroughly, and Stripe may offer it. The integration with WPMUdev definitely doesn't though - and this has led to awkward situations where I either had to write off a few days/weeks of subscription fees of a customer, or to ask for a special one-time payment to settle the difference. Also I am not particularly impressed with percentage that stripe takes, but I suppose it's equivilant with the other services, so I can't really complain about it either.

**What problems is Stripe Billing solving and how is that benefiting you?**

Requesting and receiving money from my customers, and putting it into my accounts so that I can use it. The integration with WordPress and WPMU is pretty easy too.

  ### 14. Always reliable. Always lets you know when and what payments you'll be receiving.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Michael B. | Executive Coach—Thought Leader in the Personal Growth Approach to Accelerated Team Development, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 07, 2022

**What do you like best about Stripe Billing?**

I have it integrated with my Kajabi sales and checkout pages. I also use PayPal simultaneously so my customers get to choose. Having Stripe as an option I'm pretty sure improves my sales conversion by about 35%... that is absolutely significant to me!

**What do you dislike about Stripe Billing?**

The only downside, if I had to come up with one, is they don't pay instantly like PayPal does. There always seems to be about a 3 day lag. But the reliability is solid so the lag is of no real concern.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe absolutely contributes probably about a 30% increase in my sales conversions. I never have to think about what Stripe is doing because of its solid reliability.

  ### 15. Great payment and billing solution

**Rating:** 5.0/5.0 stars

**Reviewed by:** Kariem H. | CTO, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 20, 2022

**What do you like best about Stripe Billing?**

The API is well-designed and there are already good solutions in place for things we need. We are mostly using subscriptions and the Stripe-generated invoices can be easily linked from our app.

**What do you dislike about Stripe Billing?**

Sometimes it is not clear how to integrate a new feature into our process. It would be great to have a set of templates that work together and can be reused. There are so many features that we want to integrate, so it always feels that we are not using the full potential of Stripe.

**Recommendations to others considering Stripe Billing:**

Start with their pre-built packages: Checkout and Payment Links. They can be integrated in most systems. For a deeper better integration, you might want to use Stripe Elements and their customer portal. In order to update your internal systems, connect your web hooks.

**What problems is Stripe Billing solving and how is that benefiting you?**

We can accept payments from nearly everyone without doing anything. Also, recurring invoices (subscriptions) is something that we do not have to deal with, because it is very easy for our customers to change their subscriptions themselves.

  ### 16. Easy, convenient way to generate invoices and collect payments.

**Rating:** 4.0/5.0 stars

**Reviewed by:** Josh W. | Founder, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 18, 2022

**What do you like best about Stripe Billing?**

Quick and easy to generate, send and track invoices. Transparent, fair pricing. Super scalable and flexible to adapt to business changes. Good payment experience for the customer.

**What do you dislike about Stripe Billing?**

0.5% price increase on credit card transactions starting November 2022, making Stripe more expensive than many alternatives. Other than that, I don't really have any complaints.

**What problems is Stripe Billing solving and how is that benefiting you?**

Saves time generating, sending, and managing invoices and payments from customers and makes it easy for the customer to pay while providing a positive experience.

  ### 17. Stripe is just excellent

**Rating:** 4.5/5.0 stars

**Reviewed by:** Fotios (Fotis) K. | Customer Support Team Lead, Mid-Market (51-1000 emp.)

**Reviewed Date:** November 16, 2022

**What do you like best about Stripe Billing?**

Stripe has a very clear User Interface. What I like about it the most is that after a couple of days, nothing seems chaotic.

**What do you dislike about Stripe Billing?**

Sometimes, I find the loading times slightly slow.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe Billing helps us verify the validity and quality of an account in my company.

  ### 18. Seamless Integration

**Rating:** 5.0/5.0 stars

**Reviewed by:** Bryan B. | Operations and Administration, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 02, 2022

**What do you like best about Stripe Billing?**

Setting our billing up with  Strip Billing and collecting payments was seamless. The dashboard is user-friendly and self-explanatory. This is a good alternative to PayPal.

**What do you dislike about Stripe Billing?**

Slow payouts it is not as fast as PayPal. I would love to see if they can add a feature that can switch to Dark Mode to help individuals like myself see better using their billing platform.

**What problems is Stripe Billing solving and how is that benefiting you?**

This platform integrates with a good majority of Apps that Paypal cannot. Invoicing has been useful when setting up ACH as an option to pay to settle our invoices for companies.

  ### 19. Great Platform for billing and secure payments all over the world.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Muskan A. | Digital Marketing Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2022

**What do you like best about Stripe Billing?**

It is very economical as it takes fewer fees than other payment platforms and it has a wide range and we can do payment anywhere in the world. It is very reliable when it comes to collecting payments and it allows you to search every transaction made to you. It also has great customer service and I use it in my day-to-day work.

**What do you dislike about Stripe Billing?**

No Refund policy is available and sometimes I feel it should have more functions.

**What problems is Stripe Billing solving and how is that benefiting you?**

It integrates with my practice management software and it helps me to transact and secure payments all over the world , it has a well-designed API and it has good customer service, I am totally satisfied with this app.

  ### 20. Stripe billing integration with intercom is amazing. I don't need to change tabs anymore

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 29, 2022

**What do you like best about Stripe Billing?**

The best thing about this is that I don't need to change tabs when using the intercom. All the customer details are listed right there in front of my eyes. If I need to check their payments and subscription it's right there.

**What do you dislike about Stripe Billing?**

There's nothing to dislike. It would just be great to see the reason for failed payments right in the app.

**What problems is Stripe Billing solving and how is that benefiting you?**

Custom service with subscription and billing. I don't need to change tabs when using the intercom. All the customer details are listed right there in front of my eyes. If I need to check their payments and subscription it's right there.

  ### 21. Essentially the gold standard for online billing

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.)

**Reviewed Date:** May 25, 2022

**What do you like best about Stripe Billing?**

The three things I like best about Stripe Billing are:

1) The UI dashboard. Stripe has a full-featured web dashboard that I can use to manage all of the customer data, subscriptions, coupons, etc. Having to build this ourselves would have been very expensive and it's not the sort of thing you want to get wrong.

2) For devs: the API. Stripe has some of the best API documentation in the business, and there are a lot of third-party software options that integrate with it.

3) The mobile app. Similar to the web dashboard, though not as fully featured. The mobile app makes it easy to check in on things and do certain tasks.

**What do you dislike about Stripe Billing?**

The additional cost of using subscriptions on top of Stripe's fees is a little painful, but ultimately worth it in other ways (ease of use and reliability). There are probably some competitors to use where you could save some money, but you have to ask yourself if it's really worth it in the long run in terms of production and opportunity costs. I've also found that their live chat customer service isn't as good as it was years ago when Stripe wasn't as big as they are now.

**What problems is Stripe Billing solving and how is that benefiting you?**

We have a recurring subscription-based business and Stripe Billing has been a reliable and cost-effective partner to manage the subscriptions and accept credit card payments.

  ### 22. Best Payment Gateway for receiving International Payments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Khushi V. | Human Resources Intern, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 24, 2022

**What do you like best about Stripe Billing?**

Stripe is the fastest service for receiving money and it has very less fees as compared to any other payment gateways. Stripe also has great customer service they immediately reply and clean UI.

**What do you dislike about Stripe Billing?**

Stripe has to make some features for service based business because for receiving payment they ask for the address which does not make sense for service based business

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe helps me in receiving payments internationally from the comfort of my home and also I'm able to track all my data with stripe billing I can easily invoice my clients and receive payments.

  ### 23. Stripe Billing - Good alternative to the high street names

**Rating:** 4.0/5.0 stars

**Reviewed by:** Gavin P. | Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2021

**What do you like best about Stripe Billing?**

Stripe is super reliable when it comes to collecting payments (more than many other providers I have tried).

Having radar activated (and some additional rules in place) I almost never have worry about fraud transactions coming through.

**What do you dislike about Stripe Billing?**

No refund on fees anymore. Stripe stopped offering refunds on fees for legacy customers in May 2020 and for all other customers a year before.

While I understand their reasons, I would appreciate some flexibility to keep the conversation open for merchants who place x£M volume with stripe due to the nature of their business.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe billing makes it easy and stress-free to collect payments from a wide range of customers.

Our orgaisation used to worry about any non geniune customers coming through but dont need to worry anymore.

We have found over 99.99% of the stripe - stripe's api and authenciation is accurate which is very reassuring.

  ### 24. Stipe Billing - the customer insight you never knew you needed.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Drew J. | Senior Customer Experience Specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** December 18, 2021

**What do you like best about Stripe Billing?**

What I like best about Stripe billing is that the dashboard allows you to search every transaction made to your organization with boundless filters and segments.

**What do you dislike about Stripe Billing?**

I dislike that there are a few sections that require multiple clicks to get to a certain point that could be a bit more minimalistic or menu navigation that could help save on time.

**Recommendations to others considering Stripe Billing:**

If you're not familiar with Stripe, I'd strongly consider checking out the documentation provided in their FAQs for an overview. The tips and tricks mentioned there can make lessen the learning curve.

**What problems is Stripe Billing solving and how is that benefiting you?**

I'm solving issues with refunds, chargebacks, and general billing reporting. The benefits I have realized are with Stripe Billing you have the opportunity to defend your company in wrongfully filed chargebacks and identify cancel uncaptured payments that can linger on user statements,

  ### 25. An essential tool for my business

**Rating:** 5.0/5.0 stars

**Reviewed by:** Josh M. | Company Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** June 15, 2022

**What do you like best about Stripe Billing?**

I've been using Stripe for years and I've never had any problems with it, which is essential for making sure my business is accepting payments efficiently and without any problems for myself or my customer.

**What do you dislike about Stripe Billing?**

I haven't yet found anything that I dislike about stripe, I think everything works perfectly.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe billing allows me to have all my businesses financial transactions in one place, my entire financial ecosystem works with Stripe as the foundation, it's truly an essential tool for me.

  ### 26. Essential part of how we conduct our business. Amazing Experience.

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Accounting | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 14, 2022

**What do you like best about Stripe Billing?**

Support has been amazing and it's the best part of the Stripe experience.

**What do you dislike about Stripe Billing?**

They should have more programs with better pricing for small business that process small amounts of sales a month.

**What problems is Stripe Billing solving and how is that benefiting you?**

"Y" payments is the main thing we use Stripe Billing for.

  ### 27. Fees can really get out of hand, support very poor

**Rating:** 1.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** May 16, 2022

**What do you like best about Stripe Billing?**

It is an easy payment process for the client, we have to give them that.

**What do you dislike about Stripe Billing?**

The fact that a refunded payment you still lose the fees. Also, do not connect Xero to stripe it doesn't make reconciliation any easier and simply provides your clients with a method of not paying you the full sum of their invoice due to stripe taking a cut. It is also not presented to the client that the full amount will not be sent to the supplier.

**Recommendations to others considering Stripe Billing:**

Just don't use Stripe unless you have to, and do not integrate it with Xero

**What problems is Stripe Billing solving and how is that benefiting you?**

We were trying to solve the problem of automated payments process.

  ### 28. was told it could do alot more than it does

**Rating:** 2.0/5.0 stars

**Reviewed by:** Verified User in Transportation/Trucking/Railroad | Small-Business (50 or fewer emp.)

**Reviewed Date:** October 15, 2021

**What do you like best about Stripe Billing?**

they don't cap our income and they have online solutions

**What do you dislike about Stripe Billing?**

they are unable to multi-payment on a single invoice as Square does

**What problems is Stripe Billing solving and how is that benefiting you?**

The live chat isn't helping and the sales rep assigned to our business does not seem to know the answers

  ### 29. Stripe Billing review

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Mental Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** January 19, 2022

**What do you like best about Stripe Billing?**

I love that it integrates into my practice management software.  It is handy to have clients' payments linked to their other data in my software.  It saves me a lot of time.

**What do you dislike about Stripe Billing?**

I wish the rates would be lower when businesses use it for more extended periods.  Other providers are out there, and I want a reward for loyalty.  Also, it is petty that companies get charged processing fees when charges are made in error and reversed.

**What problems is Stripe Billing solving and how is that benefiting you?**

Conveniently, it integrates with my practice management software.    All records get stored within the software I use and are available as needed.  It makes calculating business expenses easier.

  ### 30. Extremely easy to use, but surprising fees

**Rating:** 5.0/5.0 stars

**Reviewed by:** Oscar K. | Developer, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 29, 2021

**What do you like best about Stripe Billing?**

Stripe Billing is straightforward to implement and removes the headache of the periodic billing process. Implements wonderfully in the "Stripe Experience," providing excellent and well thought out APIs and 24/7 incredibly dedicated support with passion for what they do. The support is the best i have ever come across, and they treat you like you are a massive customer of them, regardless of your size, making you feel appreciated.
They also offer some very simple statistics like MRR and similar in the dashboard, which is excellent.

**What do you dislike about Stripe Billing?**

Fees. Stripe Billing charges you fees on the full amount, even if you are earning 0$ by the customer using a coupon. This behavior has not been described anywhere, and I had to contact support to get it cleared up. Support figured it out fast, though.

**What problems is Stripe Billing solving and how is that benefiting you?**

I am now billing my clients every month via their payment card instead of getting paid slowly and often late through issuing standard invoices and sending them to the client.

  ### 31. Gold standard billing

**Rating:** 3.0/5.0 stars

**Reviewed by:** Verified User in Information Technology and Services | Small-Business (50 or fewer emp.)

**Reviewed Date:** November 24, 2021

**What do you like best about Stripe Billing?**

Super easy to set up, tons of integrations. Intuitive interface that every accountant can get acquainted in minutes.  From manual invoice generation to integration with advanced billing everything works fine.

**What do you dislike about Stripe Billing?**

Way more expensive than the competition.  Just a small amount of effort can cut your costs by 2x. I guess you got to pay for the convenience, but for the low margin business stripe is an unwise decision.

**Recommendations to others considering Stripe Billing:**

If you can afford to pay an extra 1.5% just go for it. You won't find anything better. But there are services that a cheaper.

**What problems is Stripe Billing solving and how is that benefiting you?**

We charge our customers through stripe, creating invoices, and managing subscriptions.  It's a go to solution for an every startup so we didn't even consider anything else at first.

  ### 32. Cant complain if it works!!!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.)

**Reviewed Date:** December 02, 2021

**What do you like best about Stripe Billing?**

The fact that I dont have to take a screenshot for a refund receipt, I can just hit their little send refund tab and enter the email makes sending a receipt a breeze!

**What do you dislike about Stripe Billing?**

Honestly, it has been working seamlessly compared to other services like it, and I have yet to come across an issue while using the program that would cause me to dislike it.

**What problems is Stripe Billing solving and how is that benefiting you?**

The problem it solves for me is time management. On other services like stripe, I spend more time taking a screenshot of a refund for a customer so I can send it to them than I spend on the phone during the call.

  ### 33. Challenging at first, but a great tool nonetheless

**Rating:** 4.0/5.0 stars

**Reviewed by:** Joe D. | customer success specialist, Small-Business (50 or fewer emp.)

**Reviewed Date:** August 31, 2021

**What do you like best about Stripe Billing?**

It's similar to other billing tools, but we can manage our customers worldwide in one hub rather than it being split as with competitors.

**What do you dislike about Stripe Billing?**

I dislike how the 'trial' functionality works in the software, though some of this may be due our niche requirements.

**What problems is Stripe Billing solving and how is that benefiting you?**

We manage our software trials with Stripe and find the benefits of it to be that we no longer have to manually handle our accounts charging monthly.

  ### 34. credit card payment accept by strips

**Rating:** 5.0/5.0 stars

**Reviewed by:** Ajeet P. | Senior Software Test Engineer, Small-Business (50 or fewer emp.)

**Reviewed Date:** September 07, 2021

**What do you like best about Stripe Billing?**

Strips accept payments from credit cards, a bank transfer is completed within few hours, The API allows for so many different applications to interface with it, and their support has always been prompt and helpful.

**What do you dislike about Stripe Billing?**

First application Integration is not that much easy

**What problems is Stripe Billing solving and how is that benefiting you?**

I'm an e-commerce seller, I need to collect the payment from multiple methods, I recommend all marchent to accept payments

  ### 35. Using Stripe

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Mid-Market (51-1000 emp.)

**Reviewed Date:** November 25, 2021

**What do you like best about Stripe Billing?**

Easy to check billings and details about customers

**What do you dislike about Stripe Billing?**

Lack of support articles, difficult to find topics as a regular user

**Recommendations to others considering Stripe Billing:**

Learn as much as you can about the product before using it

**What problems is Stripe Billing solving and how is that benefiting you?**

Check my customer's subscriptions on a easy way

  ### 36. Stripe Billing Review

**Rating:** 4.5/5.0 stars

**Reviewed by:** James  L. | Chief Operating Officer, Small-Business (50 or fewer emp.)

**Reviewed Date:** November 30, 2020

  ### 37. makes it so easy!

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in E-Learning | Small-Business (50 or fewer emp.)

**Reviewed Date:** July 28, 2021

**What do you like best about Stripe Billing?**

It's so easy to use, understand, troubleshoot, and set up

**What do you dislike about Stripe Billing?**

Unfortunately, we lose almost all disputes in Stripe (even though it's 100% the customer's fault) vs we always win them in PayPal

**What problems is Stripe Billing solving and how is that benefiting you?**

Easy checkout process and subscription for our membership

  ### 38. Easy setup, easy to integrate, and good reporting

**Rating:** 4.5/5.0 stars

**Reviewed by:** Steven E. | Associate Brand Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 12, 2021

**What do you like best about Stripe Billing?**

It was easy to setup for my non profit, easy to integrate with our website, and the reporting was helpful to analyze sales.

**What do you dislike about Stripe Billing?**

It was difficult to initiate refunds and expenses for our employees. We needed other accounts to do this and it would have been more helpful to do it with one service.

**Recommendations to others considering Stripe Billing:**

The backend can be a little tough to navigate but it gives you peace of mind when connected to your e-commerce store.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe provided us a better experience for our customers that shopped in our online store. Prior solutions had our customers using different services to check out and caused confusion and hesitancy.

  ### 39. The best for taking payments

**Rating:** 4.5/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 17, 2018

**What do you like best about Stripe Billing?**

Easy to use and easy to build into any platform
Reputable way to collect payments and trusted by clients. 

It also allows us to split payments which is an incredible feature for a marketplace.

It’s great to be able to tip on it.

**What do you dislike about Stripe Billing?**

Not built for microtransactions - takes too much off of our spread. Would switch to another payment processor for more competitive pricing.

**Recommendations to others considering Stripe Billing:**

If you're looking for a trusted option for payment processing, this is it!

**What problems is Stripe Billing solving and how is that benefiting you?**

Ability to collect payments online, benefit of reputability and simplicity with clients.

  ### 40. Solid platform to manage recurring billing with lots of developer tools

**Rating:** 5.0/5.0 stars

**Reviewed by:** Parag S. | President, Internet, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 09, 2021

**What do you like best about Stripe Billing?**

Great UI and easy to manage with lots of developer features to integrate billing inside your application.

**What do you dislike about Stripe Billing?**

More options to collect card or bank account details from customers.

**Recommendations to others considering Stripe Billing:**

Very easy to use once in place but does require technical expertise to set up.

**What problems is Stripe Billing solving and how is that benefiting you?**

Billing automation and management for our application.

  ### 41. Amazing Capabilities Soiled By Lacking Customer Support

**Rating:** 1.5/5.0 stars

**Reviewed by:** Hayden L. | Account Executive - Northeastern US, Small-Business (50 or fewer emp.)

**Reviewed Date:** February 12, 2021

**What do you like best about Stripe Billing?**

All of the options and features you could want in a payment processing platform.

**What do you dislike about Stripe Billing?**

Stripe support is egregious. It doesn't matter how pressing your issue is, you will have to wait a minimum of 24 hours. Even for significant customer problems related to Stripe, I've waited over a week. There's no direct number to call, there's no way to escalate.

**What problems is Stripe Billing solving and how is that benefiting you?**

Custom billing and ecommerce integration within our website.

  ### 42. Overall Good, Stable and Mature

**Rating:** 4.0/5.0 stars

**Reviewed by:** Richard B. | Manager, Small-Business (50 or fewer emp.)

**Reviewed Date:** April 23, 2020

**What do you like best about Stripe Billing?**

Very good multi-currency, international  support

**What do you dislike about Stripe Billing?**

Some parts of the configuration are API-only. This makes it difficult to maintain by administrative users

**Recommendations to others considering Stripe Billing:**

great international, multi-currency support but should be noted that customers can receive foreign transaction fees. It's worth considering running multiple Stripe accounts in each trading area so that they are domestic transactions for customers.

**What problems is Stripe Billing solving and how is that benefiting you?**

International, multi-currency subscription billing. For this is works well (once set-up)  and now we have a single multi-currency payment engine.

  ### 43. Beautiful experience, and a boatload of features

**Rating:** 5.0/5.0 stars

**Reviewed by:** Dustin W. S. | Co-founder, Marketing Director, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 03, 2019

**What do you like best about Stripe Billing?**

As someone who has multiple ecommerce businesses with varying business models, Stripe is always the easiest payment gateway to integrate. The API allows for so many different applications to interface with it, and their support has always been prompt and helpful.

**What do you dislike about Stripe Billing?**

There have been a few times where their policies have been frustrating. For example if someone files a dispute 6 months down the line after they've recieved a product/service, Stripe has allowed the customer (with no proof) to completely recoup their payment. While this is a rare instance of someone taking advantage of Stripe's policies, this was a rather large sum that was unrightfully taken from one of my former businesses.

**Recommendations to others considering Stripe Billing:**

Make sure whatever ecommerce platform you use has extensive integration with Stripe. They're the best for payments, subscriptions, and invoices.

**What problems is Stripe Billing solving and how is that benefiting you?**

The problem is simple: allow customers to pay for products/goods/services as quickly and easily as possible. The benefits are: happy customers and sustainable business.

  ### 44. Great plugin to accept online payments

**Rating:** 4.0/5.0 stars

**Reviewed by:** Remedios R. | Full stack, Enterprise (> 1000 emp.)

**Reviewed Date:** July 26, 2019

**What do you like best about Stripe Billing?**

It was free and easy to set up. I like how versatile and flexible it is compared to other platforms. Great user interface. I like that customers don't need a Stripe account to pay.

**What do you dislike about Stripe Billing?**

There is absolutely no way to reach a real person at Stripe. It was difficult to have colleagues working on projects with historical data because I don't like that it requires someone to have a decent knowledge of web development in order to use the product, because then I can't freely recommend it to others. The call for historical data can be difficult because it limited the number of users.

**Recommendations to others considering Stripe Billing:**

The rate is competitive Good for what it is It is a great tool and helps to efficiently collect customer billing information and charge their credit card efficiently If you find something with lower rates that does everything please, inform the world

**What problems is Stripe Billing solving and how is that benefiting you?**

I linked Stripe to Dubsado, which is the CRM of our business. We use it as a simple Payment Gateway, but soon realized that it processes 90% of our user stories as a Subscription Management system. Making it an easy choice for startups, and its services can also be scaled and tested incredibly well, making them a viable option that the client will rarely exceed.

  ### 45. Nothing else compares - Stripe meets your needs

**Rating:** 5.0/5.0 stars

**Reviewed by:** Verified User in Health, Wellness and Fitness | Small-Business (50 or fewer emp.)

**Reviewed Date:** September 26, 2019

**What do you like best about Stripe Billing?**

Stripe has one of the products in the business, and that's not just billing. Their dashboard is very easy for anyone to use, they have quite possibly the best API documentations for any software, and they have great documentation for handling many different use cases. Handling billing with software is generally stressful, but working with Stripe is a joy and I wish all products were at their level.

**What do you dislike about Stripe Billing?**

This is a super minor gripe, but it would be nice if there was more clarity in their Python API documentation regarding their objects. Because the IDE integration isn't great, I have to rely on their documentation which can be a bit inconsistent on whether items are keys or attributes.

**What problems is Stripe Billing solving and how is that benefiting you?**

Stripe handles all of the money passing for our application. We use it to manage our subscriptions, trials, plans, and handling user billing issues. Stripe allows us to be Agile with our billing - making changes or improvements is very easy to do, and can handle a wide range of new proposed workflows.

  ### 46. Used in the aftermath of a shutdown

**Rating:** 5.0/5.0 stars

**Reviewed by:** Elena D. | Owner, Small-Business (50 or fewer emp.)

**Reviewed Date:** March 15, 2020

**What do you like best about Stripe Billing?**

I really loved the ease of searching our customer orders and refunding them

**What do you dislike about Stripe Billing?**

There really weren't any issues that I found with the software

**What problems is Stripe Billing solving and how is that benefiting you?**

We were able to refund orders in real time when a customer requested it (most of what we used stripe for at the end of the time with Coin)

  ### 47. Good integrations, but needs improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Computer Software | Small-Business (50 or fewer emp.)

**Reviewed Date:** April 17, 2020

**What do you like best about Stripe Billing?**

It's stable and fast.  It never gets hacked.

**What do you dislike about Stripe Billing?**

Not enough turnkey features.  Stripe didn't get the memo about low-code.

**Recommendations to others considering Stripe Billing:**

You will have to use 5 plugins to get the functionality the Stripe should offer natively.

**What problems is Stripe Billing solving and how is that benefiting you?**

SaaS billing.  The money flows.

  ### 48. Stripe - User friendly 

**Rating:** 5.0/5.0 stars

**Reviewed by:** Julie C. | Customer experience , Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Stripe Billing?**

I enjoy that there are multiple ways to search an order (i.e. amount, card info, email). It makes it easy to search since customers never all of the info they used to place the order. 

**What do you dislike about Stripe Billing?**

It seems that the date search is just a bit confusing to search. It doesn't search correct when adding that date. 

**Recommendations to others considering Stripe Billing:**

It would be helpful to add a search feature of "days between". With some customers we work with, they know the week they ordered but not the exact date. 

**What problems is Stripe Billing solving and how is that benefiting you?**

We are resolving a lot of fraudulent orders and duplicate charges.

  ### 49. Great Improvement

**Rating:** 4.0/5.0 stars

**Reviewed by:** Verified User in Security and Investigations | Mid-Market (51-1000 emp.)

**Reviewed Date:** October 18, 2019

**What do you like best about Stripe Billing?**

Compared to the last payment processor we used Stipe was a great improvement. I love the fact that I can issue refunds with ease and resend customer receipts. 

**What do you dislike about Stripe Billing?**

I would like a way to remove an email or opt-out of email receipts. 

**What problems is Stripe Billing solving and how is that benefiting you?**

We have customers who ask for a full payment history with Stripe it's so much easier to generate this history.

  ### 50. Ease of use

**Rating:** 4.5/5.0 stars

**Reviewed by:** Rodney D. | Linkedin coach, Small-Business (50 or fewer emp.)

**Reviewed Date:** October 14, 2019

**What do you like best about Stripe Billing?**

This service is incredibly easy to set up and makes receiving payments so efficient.  It is also very cost effective.

**What do you dislike about Stripe Billing?**

There is often a one week wait between Stripe receiving payment from our clients and them passing the payment on to us.

**Recommendations to others considering Stripe Billing:**

Go for it.

**What problems is Stripe Billing solving and how is that benefiting you?**

Invoicing and income is all automated now and very effecient


## Stripe Billing Discussions
  - [Can you do recurring payments with Stripe?](https://www.g2.com/discussions/can-you-do-recurring-payments-with-stripe) - 1 comment
  - [What is stripe billing?](https://www.g2.com/discussions/what-is-stripe-billing) - 1 comment

- [View Stripe Billing pricing details and edition comparison](https://www.g2.com/products/stripe-billing/reviews?page=2&qs=pros-and-cons&section=pricing&secure%5Bexpires_at%5D=2026-08-12+12%3A41%3A04+-0500&secure%5Bsession_id%5D=27fec3f4-911f-4038-884b-7c86417f8ae4&secure%5Btoken%5D=f720dc2ef059d62f9e94bb89f5047de0195894ea8e27baee1d9780bca49af520&format=llm_user)
## Stripe Billing Integrations
  - [Stripe Billing](https://www.g2.com/products/stripe-billing/reviews)
  - [Stripe Connect](https://www.g2.com/products/stripe-connect/reviews)
  - [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews)
  - [Substack](https://www.g2.com/products/substack/reviews)
  - [WooCommerce](https://www.g2.com/products/woocommerce/reviews)

## Stripe Billing Features
**Billing and Payments**
- Payment Terms
- Personalized Billing
- Custom Pricing

**Billing**
- Automation
- Consolidation
- Adjustments

**Bill Generation**
- Templates
- Digital Billing
- Recurring Billing
- Hourly Billing
- Contingency Billing
- Project Billing
- Multi-Period Recurring Billing
- Recurring/Subscription Billing
- Deferred Billing

**Order Management**
- Opportunities
- Order History
- Upsell & Cross-sell
- Renewals

**Agentic AI - Accounting & Finance**
- Autonomous Task Execution

**Revenue Recognition**
- Usage Tracking
- Deferred Revenue
- Revenue Accrual

**Dunning**
- Collections

**Bill Processing**
- Consolidation
- Batch Invoicing
- Management
- Compliance Management
- Purchase Order Management
- Document Management
- Email Management
- Client Management
- Dunning Management
- Master Data Management
- Refund Management
- Discount Management
- Sales Tax Management
- Subscription Management
- Recurring Invoicing
- Billing & Invoicing

**Products & Plans**
- Packages
- Multi-part Deals
- Plan Changes
- Bundles
- Sales Tax Management
- Alerts/Notifications
- Customizable Reports

**Revenue Optimization**
- At-Risk Customers
- Offer Optimization
- Customer Churn
- Revenue Forecasting

**Performance**
- Packages
- Discounts
- Plan Changes

**Integration**
- Accounting
- Payments
- ERP
- Mobile Payments
- CRM

**Pricing**
- Standard Price
- Discounts
- Optimization

**Reporting**
- Dimensions
- Deferred Revenue
- Revenue Recognition

**Revenue Management**
- Automation
- Consolidation
- Adjustments
- Billing Types
- Recurring/Subscription Billing

**Agentic AI - Billing**
- Autonomous Task Execution

**Additional Functionality**
- File Encryption
- Reporting & Statistics
- Alerts/Notifications
- Contact Database
- Third-Party Integrations
- AI Copilot
- File Sharing
- Purchasing & Receiving
- Multi-Language
- Activity Dashboard
- Customizable Invoices
- Real-Time Reporting
- Credit Card Processing
- Quotes/Estimates
- Fraud Detection
- Real-Time Data
- Generative AI
- Dynamic Pricing
- Credit Note
- Duplicate Detection
- Invoice History
- Reminders
- Billing Portal
- Accounting Integration
- Backup and Recovery
- Customizable Branding
- Bulk Send
- Invoice Creation
- Time & Expense Tracking
- API
- Customizable Reports
- Projections
- Multi-Currency
- Event Logs
- Invoice Processing
- Automated Receipt Matching
- Tax Calculation
- Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Mobile Access
- Bank Reconciliation
- Transaction History
- Customer Accounts
- Customizable Fields
- PCI Compliance
- Audit Trail
- Multiple Payment Options
- Self Service Portal
- ACH Payment Processing
- Third-Party Integration
- Payment Tracking
- Batch Processing
- Approval Workflow
- For Small Businesses
- Tax Compliance
- Workflow Automation

**Integration**
- Payments
- Accounting
- CRM & Sales

**Agentic AI - Subscription Billing**
- Autonomous Task Execution
- Multi-step Planning
- Cross-system Integration
- Adaptive Learning
- Third-Party Integrations
- Accounting Integration

**Additional Functionality**
- For Telecommunications Industry
- Reporting & Statistics
- Customer History
- Activity Dashboard
- Alerts/Notifications
- Service Provisioning
- Multi-Currency
- Self Service Portal
- Pre-Paid Service
- Product Catalog
- Generative AI
- Configurable Workflow
- Payment Processing
- Call Data Records(CDR)
- API
- Flexible Rate Tables
- Audit Trail
- Customer Accounts
- CRM
- AI Copilot
- For Internet Service Providers (ISP)
- Post-Paid Service
- ACH Payment Processing
- Data Import/Export
- Real-Time Analytics
- Client Portal
- Email Reminders
- Customizable Branding
- Mobile Access
- Tax Calculation
- Bank Reconciliation
- Transaction History
- Contact Database
- Credit Card Processing
- Customizable Fields
- Real-Time Data
- Invoice Processing
- PCI Compliance
- Multiple Payment Options

**Agentic AI - Subscription Management**
- Autonomous Task Execution
- Cross-system Integration
- Adaptive Learning
- Natural Language Interaction
- Decision Making
- Accounting Integration
- Third-Party Integrations
- Multi-Language

**Additional Functionality**
- Billing & Invoicing
- Data Visualization
- Customizable Fields
- Revenue Recognition
- Cancellation Management
- Real-Time Data
- Search/Filter
- Summary Reports
- Contact Database
- CRM
- Customer Profiles
- Generative AI
- Client Portal
- API
- Customer Database
- Access Controls/Permissions
- Tax Management
- ACH Payment Processing
- Usage Tracking/Analytics
- Data Import/Export
- Product Catalog
- Discount Management
- Revenue Management
- Invoice Management
- Reporting & Statistics
- Customizable Branding
- Billing Rate Management
- Customizable Templates
- AI Copilot
- Real-Time Analytics
- Multi-Currency
- Invoice Processing
- Self Service Portal
- Subscription Plan Management
- Order Management
- Customer Accounts
- Activity Dashboard
- Real-Time Reporting
- Credit Card Processing
- Reminders
- Dunning Management
- Subscription Management
- Enrollments/Onboarding

## Top Stripe Billing Alternatives
  - [Chargebee](https://www.g2.com/products/chargebee/reviews) - 4.4/5.0 (967 reviews)
  - [Maxio](https://www.g2.com/products/maxio/reviews) - 4.3/5.0 (817 reviews)
  - [Paddle](https://www.g2.com/products/paddle/reviews) - 4.5/5.0 (235 reviews)

