I like it the way it interacts with the customer and show me what issues customer is facing Review collected by and hosted on G2.com.
Some times its takes long to load the video Review collected by and hosted on G2.com.
I like it the way it interacts with the customer and show me what issues customer is facing Review collected by and hosted on G2.com.
Some times its takes long to load the video Review collected by and hosted on G2.com.

Simplicity of the product and connection to the customer. Review collected by and hosted on G2.com.
Wanted the ability to see the customers face and share mine to share a smile with my service. Review collected by and hosted on G2.com.

It is very helpful and easy to use when talking to a customer. Review collected by and hosted on G2.com.
Sometimes streams can take a while to load after completing. Review collected by and hosted on G2.com.
The speediness of the application. Work in real time, results in real time. Review collected by and hosted on G2.com.
I think the link to copy a Streem should be larger on the screen. Review collected by and hosted on G2.com.

It makes everything easier and the customer feels confident that a resplution will come out of you seeing and experiencing the same thing that they are at the moment. Review collected by and hosted on G2.com.
The connection at times are not always good. Review collected by and hosted on G2.com.
The ability to assist a customer as if you were there. Review collected by and hosted on G2.com.
The lag in some customers internet causing delays for me and them. Review collected by and hosted on G2.com.
Fast service, you can figure out what you need toin such little time Review collected by and hosted on G2.com.
Sometimes the picture is choppy and delayed Review collected by and hosted on G2.com.
Can use on any device and can playback for future Review collected by and hosted on G2.com.
Not the best picture quality and also freezes, plus if customer is getting an incoming call whilst on streem, the sound is muffled Review collected by and hosted on G2.com.
Ease of launching calls with customers, it's fast. Review collected by and hosted on G2.com.
Network instability issues can never be your guys' problem, but smart caching of some kind that would allow the stream to upload later would be useful. Review collected by and hosted on G2.com.
Ability to use On screen character recognition Review collected by and hosted on G2.com.
Glitchy when in poor cellular range. Audio is confusion for some on customer end. End up using cell phone to conduct audio part of a call. Review collected by and hosted on G2.com.