Luis Eduardo G.
LG
Luis Eduardo G.
administrative
Mid-Market (51-1000 emp.)
"Intuitive Streaming with Room for Improvement"
4/5
What do you like best about Streem?

I use Streem to broadcast events, create tutorials, and have real-time chats. One of the things I love about Streem is its ease of use and the interactivity it offers. The platform is intuitive, making it accessible for anyone, regardless of their technical skill level, to stream events or create tutorials seamlessly. I also enjoy the ability to collaborate with others in real time, effortlessly inviting guests or co-hosts to enrich the experience and offer different perspectives. Streem's live editing tools, which allow enhancements while streaming, are great for making engaging tutorials by adding graphics, highlighting key points, or even including audience questions instantly. Additionally, setting up Streem was straightforward for me and my team, thanks to the guided interface and helpful tutorials that made it easy to configure our streams. Review collected by and hosted on G2.com.

What do you dislike about Streem?

Some aspects that could be improved in Streem include connection stability in certain areas, as there can sometimes be interruptions in the transmission. I've also noticed that, although the interface is intuitive, some new users may feel overwhelmed by the number of available features. Additionally, technical support could use some enhancement. Review collected by and hosted on G2.com.

Andrewson .
A
Andrewson .
"Revolutionizes Remote Collaboration with Real-Time Visuals"
4.5/5
What do you like best about Streem?

I use Streem for remote visual collaboration; the real-time visual collaboration feature is what I like most. Live video, photos, and easy AR annotations make communication clear and fast, helping resolve issues efficiently without in-person visits. The ability to show issues instead of explaining them with live video gives instant clarity, while photos capture details for reference. The AR annotations highlight exact problem areas, making communication faster, reducing errors, and speeding up resolutions. The initial setup was quick and straightforward, easy to install with minimal configuration, allowing me to start a session without hassle. Review collected by and hosted on G2.com.

What do you dislike about Streem?

In brief, some things about Streem that don’t work as well and could be improved are occasional connectivity or video quality issues, learning curve for new users, and limited advanced features compared with some full-featured remote support tools. Review collected by and hosted on G2.com.

ADAPA SIMHADRI 2.
A2
ADAPA SIMHADRI 2.
"Intuitive Communication Tool with Room for Growth"
4.5/5
What do you like best about Streem?

I use Streem to improve communication and collaboration within my team. It helps me share updates, discuss tasks, and stay aligned with everyone in real time. I like most about Streem is how simple and intuitive it is to use. It keeps all communication organized in one place, making it easy to track conversations, share updates, and collaborate without confusion. Streem’s simplicity and intuitive design help our team adopt it quickly without needing much training. Because conversations and updates are well organized, we can easily find past discussions, understand context, and avoid repeating the same questions. Streem helped reduce noise, improve clarity, and made day-to-day collaboration much smoother for the team. The initial setup was very easy and straightforward. Creating an account, inviting team members, and getting started took very little time. Because of its intuitive design, the team was able to start using it right away without any extensive onboarding or training. Review collected by and hosted on G2.com.

What do you dislike about Streem?

While Streem works well overall, one area that could be improved is advanced customization options. Having more control over notifications and better filtering for conversations would make it easier to focus on priorities, especially for larger teams. Additionally, more integrations with other tools could further improve workflow efficiency. Review collected by and hosted on G2.com.

Ricky L.
RL
Ricky L.
"Elevates Customer Service with AR and Easy Setup"
4.5/5
What do you like best about Streem?

I love Streem's AR annotation tools that let me draw, point, and annotate directly on the live video feed. It's a feature that stands out and is a big reason users appreciate Streem. Another thing I find especially valuable is that no app download is required; Streem works through a web link that opens in a browser, making it very convenient for customers to join a session. The setup was very easy with no complex installation, just creating an account, configuring basic settings, and sessions work via a simple web link, which made onboarding and starting sessions quick and user-friendly. Review collected by and hosted on G2.com.

What do you dislike about Streem?

Occasional performance and connectivity issues are a bit of a problem. Even though the video experience is generally solid, the video quality, screenshots, or AR features can lag or stutter, especially in areas with weak mobile or Wi-Fi signals. Also, the limited customization options are a drawback. I'd like more control over logos/colors, the ability to tailor which tools appear during sessions, and customizable fields or checklists to better match our internal processes and integrations. Review collected by and hosted on G2.com.

Alexandra F.
AF
Alexandra F.
CIO
Mid-Market (51-1000 emp.)
"Stream: optimize communication and engagement"
5/5
What do you like best about Streem?

The advantages of the Stream video conferencing platform are its ease of use, which allows meetings to be launched quickly without technical complications. It also offers good audio and video quality, making interactions smoother and more natural. Stream promotes remote collaboration with features like screen sharing, integrated chat, and the ability to easily manage multiple participants. Finally, it saves time and keeps you connected with your team, even remotely, while ensuring a professional and secure environment for meetings. Review collected by and hosted on G2.com.

What do you dislike about Streem?

The disadvantages of the Stream video conferencing platform may include a reliance on internet connection quality, which can affect the smoothness of calls or video quality. Some advanced features may be less intuitive for new users, requiring an adaptation period. Additionally, for very large meetings, managing participants can sometimes be less convenient than on other more specialized platforms. Finally, the experience may lack certain interactive or playful options that other video conferencing tools offer to energize exchanges. Review collected by and hosted on G2.com.

mali d.
MD
mali d.
Sr. account executive
Small-Business (50 or fewer emp.)
"Revolutionized Remote Support with AR Capabilities"
4/5
What do you like best about Streem?

I love the AR (augmented reality) tools in Streem, which allow me to draw directly on the customer's screen, making guidance and troubleshooting much more efficient and less prone to confusion. The high-quality video streaming is impressive, providing clear visuals even with low bandwidth, essential for accurate decision-making during inspections or diagnosing issues. I am very satisfied with the no-app, no-download experience that Streem offers. This feature streamlines the process for customers, reducing friction and enhancing satisfaction by allowing them to join a call with just a simple link. I also appreciate Streem's easy documentation capabilities, which include automatic screenshots, notes, and case logs that save time and improve record-keeping. The user-friendly interface of Streem makes it straightforward for both agents and customers to use, contributing to a smoother workflow. Moreover, I find the smooth integration with existing CRM or support tools extremely beneficial, as it enhances overall operational efficiency. Lastly, the capability for remote inspections proves super helpful for verifying issues or approvals without needing to be physically present. Review collected by and hosted on G2.com.

What do you dislike about Streem?

I experience occasional connectivity issues with Streem. Despite the generally good video quality, the session can lag or disconnect if the customer is in a very low-network area. I find the customization options limited. I'd like the ability to customize branding, UI colors, or the customer joining page more deeply. While the AR tools are helpful, they can feel basic at times. It would be beneficial to have more advanced features like better object tracking, more drawing options, or automatic highlighting features. The document capture feature could also be improved. Sometimes, capturing documents or small text isn't perfectly sharp, especially in dim lighting. Review collected by and hosted on G2.com.

VS
Vaishanavi S.
Manager
Mid-Market (51-1000 emp.)
"Centralized Video Hub with Easy Sharing and Anytime Access"
4.5/5
What do you like best about Streem?

centralized video and communication-can easily access recordings, training videos anytime

easy video sharing and playback-no need for complex setups Review collected by and hosted on G2.com.

What do you dislike about Streem?

difficult navigation and organization- it can be hard to find and manage videos

occasional video playing back issues-inconsistent video quality, buffering especially with large files Review collected by and hosted on G2.com.

vamsi r.
VR
vamsi r.
LLM Trainer
Enterprise (> 1000 emp.)
"Revolutionized Remote Inspections with AR Efficiency"
5/5
What do you like best about Streem?

I truly appreciate Streem for its seamless real-time visual collaboration capabilities, which enable me to see exactly what my clients see through their cameras, making problem-solving much faster and more accurate. The AR tools are particularly impressive, as they allow me to draw, point, or highlight areas directly on the live video, eliminating confusion and making communication crystal clear. Moreover, Streem’s stability and responsiveness, even in low bandwidth situations, is commendable. I value how user-friendly the platform is since it requires no complex setup or app installation for customers, saving significant time during remote sessions. The platform's ease of use and powerful features, specifically designed for remote assistance, have dramatically improved efficiency, reduced travel time, and enhanced the overall customer experience, truly making it an essential tool in my workflow. Review collected by and hosted on G2.com.

What do you dislike about Streem?

I sometimes experience a drop in video quality when the internet connection is weak. This can cause sessions to take a few minutes to reconnect. It would be great if Streem could address this issue. Review collected by and hosted on G2.com.

James M.
JM
James M.
"A Must-Have for Remote Troubleshooting"
4.5/5
What do you like best about Streem?

I've been using Streem for about a year and a half, primarily for remote assistance and collaborative problem-solving, which has proved indispensable, especially in guiding smart home setups and debugging software glitches in real time. The platform effortlessly bridges the gap between being physically present and solving issues remotely. The trial experience was phenomenal, as Streem's 3D-locked freeze-frames, QR guest access, and multi-angle fusion ensured quick and effective resolutions even under challenging conditions like shaky 4G connections or dimly lit warehouses. Setup was incredibly straightforward, with features like Google SSO and LiDAR auto-detect that allowed me to begin annotating in 3D within minutes. Streem's ability to drastically reduce truck rolls by 92% and cut misdiagnosis by 85% has significantly boosted my operational efficiency and client satisfaction, making it financially beneficial. Features like AR annotations, QR guest magic, and AI-enhanced vision are essential for my daily diagnostics, slashing session times and enabling precise fixes. Multi-angle fusion in particular has been crucial for complex tasks in dim warehouse environments, adding a new level of precision to remote diagnostics. The integration with other tools like Salesforce, Slack, and Zapier enhances my productivity by automating workflows, reducing admin chores by 60%, and speeding up billing cycles. The incredible capability of its sub-millimeter 3D lock, which maintains precision and stickiness even in challenging conditions, truly stands out by enabling first-attempt solutions and flawless multi-angle integration. Review collected by and hosted on G2.com.

What do you dislike about Streem?

I find Streem to be nearly perfect, yet it struggles in areas with poor connectivity. In situations such as basement warehouses or remote rooftops, a flicker in 4G signal results in the resetting of 3D locks and the loss of AI functionalities. I would gladly invest extra for an 'Offline Pro Mode' to benefit from local 3D caching, on-device AI, and automated sync opportunities. Such improvements would make Streem not just fantastic but truly unstoppable, eliminating the need for physical presence during poor signal conditions. Review collected by and hosted on G2.com.

Amit  K.
AK
Amit K.
Software developer
Small-Business (50 or fewer emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Genuine Platform with Room for Performance Improvements"
5/5
What do you like best about Streem?

I find Streem to be a genuinely great platform, and I am very satisfied with it. There are many choices available when planning a game, making it the best platform for gaming. Review collected by and hosted on G2.com.

What do you dislike about Streem?

I sometimes experience lagging and some services are not available. It would be great if the bugs could be fixed occasionally. Review collected by and hosted on G2.com.