UA

Verified User in Apparel & Fashion

Small-Business (50 or fewer emp.)

12/28/2018

"Pretty good, but not the best!"

3/5

What do you like best about Streams.AI?

I like how easy it is to create your account as well as collaborate with others. Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

It’s very difficult to get use to the UI at first. I wish their help center had more video walkthroughs Review collected by and hosted on G2.com.

AM

Aaron M.

Web Developer/Ecommerce Strategist

Small-Business (50 or fewer emp.)

6/6/2018

"Clunky, outdated, lacks features. There are better ways to communicate!"

2/5

What do you like best about Streams.AI?

There isn't a whole lot that I like at all. I like that I'm able to still select the old interface when I log in. Nothing else really. Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

It's hard to use. Settings are confusing, sometimes nothing happens when you configure them (no changes occur after saving). I don't always see/hear/notice my messages when someone is sending me messages. The app is extremely old as well. Review collected by and hosted on G2.com.

AC

Verified User in Construction

Enterprise (> 1000 emp.)

1/23/2018

"Excellent and Stable System"

4.5/5

What do you like best about Streams.AI?

We came out of a Microsoft Lync system, which was unstable at best. Moving to this eliminated all of our dropped calls or garbled Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

Lack of integration with Skype, could be more well developed for softphone. Review collected by and hosted on G2.com.

Recommendations to others considering Streams.AI:

Increase ability to integrate with Office 365 Skype for Business. Review collected by and hosted on G2.com.

What problems is Streams.AI solving and how is that benefiting you?

Stable calling ability that we can depend on. While it would be nice to have the seamless integration provided from the Microsoft world, this brings a stability and flexibility that is not present with Microsoft. Review collected by and hosted on G2.com.

RZ

raymond z.

IT

Mid-Market (51-1000 emp.)

1/23/2018

"Panterra "

4.5/5

What do you like best about Streams.AI?

Easy management and deployment of IP phones Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

It would be nice if they can slim stream the menu to make it faster to edit properties Review collected by and hosted on G2.com.

BW

Bruce W.

Project Manager

Government Relations

Mid-Market (51-1000 emp.)

9/19/2017

"Strong and flexible platform"

4.5/5

What do you like best about Streams.AI?

The platform is well designed and easy to navigate. The features are pretty comprehensive, and work well.

No lag time - everything is instant! Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

Doesn't (yet) interface with our ATS (iCIMS), or texting management vendors. Review collected by and hosted on G2.com.

Recommendations to others considering Streams.AI:

If you don't want to deal with overseas support, and are concerned about security and HIPA-level compliance, then this is a great product at a reasonable price. Review collected by and hosted on G2.com.

What problems is Streams.AI solving and how is that benefiting you?

Corroboration on projects with team members across the country. On-demand, immediate decision processes. This is like everyone is in the same room together! Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Small-Business (50 or fewer emp.)

9/5/2016

"Highly recommended! "

4.5/5

What do you like best about Streams.AI?

Great quality, great features and an amazing customer service. Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

The cost of shipping/delivery wasn’t mentioned in the original invoice. I just felt that they should’ve told me earlier. Review collected by and hosted on G2.com.

Recommendations to others considering Streams.AI:

Well, the interface is not great you have to get used to it. Once you do that, it is very easy to use. All of it is web browser based, it is seamless. Review collected by and hosted on G2.com.

What problems is Streams.AI solving and how is that benefiting you?

I am not going to pretend to be an expert here. Panterra is my first ever VOIP service provider but I got to say I have absolutely LOVED their service. I have been their customer for a little over two months. I haven’t had any downtime as yet. The features work exceptionally well. What amazes me most is their customer services. Ever since the installation, they have been emailing me, following up and asking me if I am having any troubles, they have tried to upsell me a few times. The thing I like most is that they value their clients. Errors and glitches are a part of life, everyone secretly accepts that. But it is the customer services and dealings from the company that ensure long-term relationships. It is delightfully refreshing to be in business with a company that values my company. Review collected by and hosted on G2.com.

GT

Gloria9 T.

Web Developer and Web Designer

Information Technology and Services

Small-Business (50 or fewer emp.)

3/15/2017

"Highly satisfied customers of Panterra's various products "

4.5/5

What do you like best about Streams.AI?

We use Panterra communications as our primary and go-to software at Gloria9 Technologies. About Cloud Business I like information displayed, the accuracy of analysis, its relevance. Overall the Panterra's products are easy to use and mobile friendly.

Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

Honestly speaking, we don't like their mobile app, we don't use their mobile app a lot. The mobile app looks too clustered. Review collected by and hosted on G2.com.

SK

Sarah K.

Networks and Communications Officer

Small-Business (50 or fewer emp.)

9/12/2016

"Very good inter-communication tool"

4/5

What do you like best about Streams.AI?

I like the product as a whole. It has decent features, it is easy to learn and master. Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

The video call quality is average. I'd like it to be better. Review collected by and hosted on G2.com.

Recommendations to others considering Streams.AI:

SmartBox is a good solution that works for our telecom business. Since I am a user for around 1.5 years, I would recommend it to other - go for it. However, I want to add a disclaimer here: that study their website and call their sales before you order their service. It works for us, it may not work for you. Review collected by and hosted on G2.com.

What problems is Streams.AI solving and how is that benefiting you?

Using a VoIP for business has enabled us to communicate in a more professional and secure way. Skype and other IM tools don't give you that. Using Panterra's smartbox or any other VoIP service benefits any business greatly. Your communications are aligned, they are secure, it is all professional. I don't think I can pinpoint to a figure or number of problems that have been solved by using Smartbox. I can only say that overall it is a good tool and works for us. Review collected by and hosted on G2.com.

KP

kumar p.

Business Analyst

Food & Beverages

Small-Business (50 or fewer emp.)

9/8/2016

"most ease app"

4.5/5

What do you like best about Streams.AI?

one of the best advantage is easy to support and maintain the application. Review collected by and hosted on G2.com.

What do you dislike about Streams.AI?

the training and making awareness among the business users. though the implementation is easy but still its difficult to do it. Review collected by and hosted on G2.com.