Streamline was a great addition to my tech stack as it allowed our team greater reporting capabilities, gave us clear visibility into the volume of requests our team dealt with, and more. As a former frequent user on the commercial team, Streamline was intuitive to use.

On top of an already useful platform, Streamline's support team is like no other SaaS vendor that I've worked with in the past. They are attentive, quick to find solutions to any issues you may be experiencing within the platform, and have come to be an invaluable strategic partner to us. Review collected by and hosted on G2.com.

Streamline is meeting our team's needs for now, but we will need the platform to scale as we do. For example, I would be interested in expanding Streamline's use outside our commercial team, but I would like to be able to create separate dashboards to track different internal matter types. However, Streamline's team has expressed its goal to scale with us and continuously meet our needs. Review collected by and hosted on G2.com.

I've used other workflow tools that were not specifically tailored to legal workflows and this is far superior, I think because Streamline was built by someone who has actual experience as an in house lawyer. There are so many features that make so much sense for legal use. I especially love the ability to implement rules based automation in the intake forms to reduce user error.

This tool was also incredibly easy to implement, which is critical for a small team that doesn't have a dedicated technical resource. It's been very easy for both legal and business users to pick it up and start using it. Review collected by and hosted on G2.com.

Streamline is a new-ish service, so they are lacking in some integrations. For example, they don't currently integrate with Coupa. However, the customer success team is so responsive and the product team is always rolling out new updates, so we're optimistic that this will improve over time. Review collected by and hosted on G2.com.

The visbility into incoming requests.

We used to struggle with requests coming in from all different channels and were starting to lose track of request status, especially when your organisation is very slack dependant. With streamline we now have a great overview of what's incoming, business users can see where their request is sitting and we now we can dig up a historic overview of a request.

Further I'm amazed on the user adaptation within our business without any user training. I haven't had anyone complain so far that Streamline is hard to use for non-legal team members and everyone is making the effort to submit legal team requests through Streamline.

It's also very easy to go into the tool Review collected by and hosted on G2.com.

Nothing in particular.

Streamline is a start-up in full development so I'm sure lots of exciting features are coming our way.

What I'm currently missing is

- seeing updates on requests highlighted in the app itself (i.e. like seeing an unread email). Now I have to click into each request to see if I missed anything.

- Would appreciate a reminder functionality (both to core and business users).

- Archiving function

- The functionality to hide (confidential) requests from other legal team core users.

- User management within the core team users (i.e. different gradation of access to certain request types per function) -> this relates a bit to my previous comment on hiding confidential requests.

- Further enhancement of the Salesforce integration to make sure the comments made in streamline feed back into the Salesforce chatter.

To make this a full legal team workspace where a team can have all of its resources / requests in one I'd like to see a notes / task section. There's always stuff you need to do that I don't feel needs to be a request in Streamline but would be nice to have your secondary to do/task/notes list visible in Streamline. Review collected by and hosted on G2.com.

Streamline AI is user friendly, easy to implement and easy to change/update. It's tracking and reporting features are top notch and its customer service is amazing. Review collected by and hosted on G2.com.

I would like the ability to download the forms/information in the format in which it comes in. Review collected by and hosted on G2.com.

It's built for legal (for example, no code workflows) and not limited to contracts. Every other solution out there is either a contract management tool (which limits intake and tracking) or a one-size-fits-all workflow solution that doesn't solve legal team problems.

Streamline's team listens and makes it a priority to build and improve the product to empower legal to work efficiently and to shine within their company. Streamline keeps us organized and lets us show our hard work within the company. And, their team is always there when we need them to solve issues and provide solutions. Review collected by and hosted on G2.com.

We are using Streamline as the foundation for our commercial team, and are eager to get more out of the platform as it advances on in-progress features that will help automate more workflows and enhance our reporting capabilities. Review collected by and hosted on G2.com.

The visibility this product provides is a game changer. It is used by our team daily. So much time is saved now that status requests don't require emailing and waiting on a response (that will likely not come without multiple follow ups). Being able to review details and action requests from email means no more bottle necks.

This product is so user friendly, we can create and update workflows internally without involving IT. Implementation of this product was the easiest most enjoyable implementation experience I have had to date. Review collected by and hosted on G2.com.

Not a big deal but I do wish reports could be scheduled. This is something Streamline is working on. Review collected by and hosted on G2.com.

Before Streamline, I was using starred emails (in Google) or flags (in Outlook) as my to do list because no other service I tried worked for me. With Streamline, I can see all of my tasks, as well as all relevant detail about that task. I use it every day to stay organized. It also allows me to assign tasks to my team, to collaborate with them, and to track the progress of their work.

I also really like the approval workflows. For relevant tasks, Streamline allows me to centralize IT, privacy, security, finance and legal approval tracking in once place. The implementation process was very easy and we were up and running within days of signing up. Review collected by and hosted on G2.com.

Streamline has been available for a very short time so there are still some features I would like to see developed in the next year to enhance our use of the platform. Review collected by and hosted on G2.com.

Streamline AI allows legal leaders to gather metrics and measure legal performance in a way that helps to unlock business value. This is what sets Streamline AI apart from other tools. I can automate and streamline legal processes using the tool AND then I can measure, report on, and improve the delivery of legal services. This business-first approach to legal operations sets Streamline AI apart from the other solutions and is reflected in the architecture of the tool. For example, there is a slider that allows us to differentiate between time spent in legal review vs. time we’re waiting for a counterparty (internal or external). This really unlocks our metrics to demonstrate business value. This tool was built on real attorney experience in delivering legal services and with a view to enabling legal leaders to demonstrate business value.

It's also very easy to use and we've quickly added integration, so implementation is really a breeze. I'm using it every day now to look at our metrics and how we're getting better every day. Review collected by and hosted on G2.com.

Streamline AI is cutting edge technology and as with any technology that is ahead of the market there are unique quirks. What I’ve seen is tremendous responsiveness from the team in adapting to our feedback, though, so I have no concerns. Our customer success manager was very responsive. Review collected by and hosted on G2.com.

Ease of use, configurability, great support team Review collected by and hosted on G2.com.

Needs more integration capabilities with other systems Review collected by and hosted on G2.com.

Its flexibility and integrations.

Its support team people. They are great Review collected by and hosted on G2.com.

Even if is possible to select the wide notifications to receive, their number is very high Review collected by and hosted on G2.com.