If you're looking to build community-driven features that are intuitive and familiar to your users, in order to facilite one-to-one, or many-to-many conversations, then Stream Chat is a compelling option. The plug-and-play nature of Stream Chat, and the many examples provided, allowed us to build a jaw-dropping proof-of-concept in no time at all, and showcase the feasibility of integrating desirable chat capabilities into our app. Finally, Stream Chat stands up to rigorous analysis against its competitors and wins hands down when considering the combination of: scalability, developer experience, customizability / extensibility, security, and content moderation. Finally, the level of support offered by the Stream team has been incredible - this is clearly a company that is playing the long game in terms of building customer relationships. Review collected by and hosted on G2.com.
The only major downside of Stream Chat is its cost. Even at the cheapest price point, it is super-expensive, and compromises affordability, especially for small organisations. Without doubt, it is drastically cheaper than building any of the features outright, but there ought to be more flexible and tolerant pricing options for products that are pre-revenue.
A minor gripe is that the strategic relationship between Stream Chat and its sister product Stream Activity Feeds isn't always clear, so makes it difficult to forward plan on the technical roadmap. Review collected by and hosted on G2.com.
