KK
Kate K.
COO
Small-Business (50 or fewer emp.)
"Highly Recommend"
4.5/5
What do you like best about StratusLIVE?

StratusLIVE allowed us to eliminate multiplate platforms that weren't talking to one another. Now our donor database, email marketing and workplace giving is all in one central CRM system. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

I think it is important to remember that with any CRM system you get out of it what you put into it. There have been times when an enhancement priority for us might not rise to the top of StratusLIVE's priority list based on other customer needs so we have financed some system development to meet the needs of our organization. I don't think this is unusual though. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

Thank you for your positive review and for recommending StratusLIVE! We're thrilled to hear that our CRM system has helped you eliminate multiple platforms and centralize your donor database, email marketing, and workplace giving. At StratusLIVE, our goal is to help organizations operate more efficiently and reduce redundancy, so it's great to hear that our system has benefited you in this way. If you have any further questions or need assistance, please don't hesitate to reach out. We're here to help!

KR
Kevin R.
President and CEO
Small-Business (50 or fewer emp.)
"Moving to Stratus Live has been transformative for us, digitizing our complex United Way."
5/5
What do you like best about StratusLIVE?

United Way's workplace giving model requires that extra effort to track not just individuals, but also their associations. Stratus is built with that in mind.

When it comes to the basics of fundraising, everyone does the same thing. Separation comes in the unique offerings like StratusLive has. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

As they continue to strive to innovate, you can receive new cutting edge ideas as they are in process. I'm impatient, my excitement for what's coming can frustrate me. I'm not sure it's fair to hold them to that and ultimately I'm grateful for continuous development. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

We're delighted to hear that StratusLIVE has helped automate your digital process and provided unique solutions for your United Way, especially during the pandemic. We appreciate your feedback and look forward to continuing to support your organization's needs!

PE
Paula E.
Director of Data and Development
Small-Business (50 or fewer emp.)
"I have partnered with SL for a number of years and am always willing to recommend to new clients"
5/5
What do you like best about StratusLIVE?

the ability to integrate packages into one CRM platform - clickdimensions for marketing communications, Ignite for giving and volunteering.

this is better than competitors because other platforms require importing pledges/gifts. SL makes it so much easier. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

it is hard to see a yearly $ total for a contact if they have pledges, gifts, and/or soft credits.

we also need a revised process for capturing DAF gifts through portals Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

We appreciate your feedback and are glad to hear that our platform's integration capabilities have made managing marketing communications, giving, and volunteering easier for you!

Verified User in Philanthropy
UP
Verified User in Philanthropy
Small-Business (50 or fewer emp.)
"User friendly database, great online pledging system, responsive customer service"
4/5
What do you like best about StratusLIVE?

Give at Work platform has been well received Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

CRM with separate payment and pledge info Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

Thank you so much for sharing your feedback on StratusLIVE! We're thrilled to hear you're enjoying our software and appreciate you taking time out to provide valuable feedback. If there are any features or improvements you'd like to see, please feel free to let us know.

Jacob P.
JP
Jacob P.
VP of Resource Development
Small-Business (50 or fewer emp.)
"StratusLive has been a gamechanger to support our online fundraising needs"
4.5/5
What do you like best about StratusLIVE?

StratusLive allows our organization to grow our partnership with key donors and companies by providing the tools we need to be responsive and accommodating to our donors. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

StratusLive as a crm can be somewhat intimidating to new users who don't have a lot of experience with using crm systems. While it provides a very comprehensive and customized approach, for some users less options would be better and a more user friendly navigation of high use areas would be helpful. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

Thank you for your feedback on StratusLive! We're thrilled to hear that our platform has been a game-changer for your online fundraising needs and has allowed your organization to grow its partnerships with key donors and companies. We understand that using a CRM system like StratusLive can be intimidating for new users, especially if they don't have much experience with CRM systems. We appreciate your feedback about the comprehensive and customized approach, and we will take it into consideration to improve the user experience. We are constantly working on making our platform more user-friendly and ensuring that the navigation of high-use areas is intuitive. If you have any further suggestions or concerns, please don't hesitate to reach out. We're here to support you every step of the way!

SG
Staci G.
Director of Development Operations
Small-Business (50 or fewer emp.)
"StratusLive has streamlined our processes and increased efficiencies."
4.5/5
What do you like best about StratusLIVE?

The ease of accessing data. From reports to advanced finds to dashboards. Accessing data has been much improved. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Activities are "cluncky". When we asked if it could be changed, it couldn't because if was a Dynamics issue. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

We're thrilled to hear that StratusLIVE has improved your ability to manage fundraising business applications. As always, we appreciate the feedback and will take it into consideration as we continue to enhance our platform.

Verified User in Non-Profit Organization Management
IN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Extremely Useful Tool for Nonprofit Organizations"
5/5
What do you like best about StratusLIVE?

I like the versatility of StratusLIVE. That we can manage constituents and financial information in one CRM is a huge plus. Plus the ability to run workplace campaigns in Ignite, which then integrate directly to CRM makes our jobs so much easier. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

There isn't anything that I dislike enough about StratusLIVE to call it out here. It is a very useful tool. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

Thank you for highlighting the versatility of StratusLIVE and its seamless integration with Ignite for workplace campaigns! We're glad to hear that it's making your job easier by solving constituent management and tracking problems.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Our partnership with StratusLive began over a decade ago and continues today."
4.5/5
What do you like best about StratusLIVE?

They are responsive to customer needs. They constantly work to improve the functionality and provide state of that art features to benefit our organization. They have been a good partner through the years by being focused on the customer needs. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

As with all software service providers, it takes time to develop, test and launch new features and functionality. We are always anxious to use the new assets. We appreciate being able to provide our input in the development work. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

We are pleased to hear that our tools are helping you achieve deeper engagement with your constituents. Our focus is on solving the challenges in the nonprofit market and we are dedicated to providing innovative solutions to benefit your organization!

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Great software for nonprofits"
4.5/5
What do you like best about StratusLIVE?

Integration with Microsoft products. Ease of use. Excellent customer support. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

Our StratusLIVE CRM is hosted separately and not integrated directly with our organization's Microsoft 365 account. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

We're pleased to hear that you find our software user-friendly and that it has improved your workflow processes. We understand your frustration with the integration challenges you have had with Microsoft 365. We appreciate your feedback and take it into consideration as we continue to enhance our offerings.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"Reliable platform with numerous features and"
4/5
What do you like best about StratusLIVE?

StartusLive CRM is built on Dynamics 365 a trusted and reliable CRM so a I have limited fears related to down time. The platform also has a familiarity to it for general users that typically interact with microsoft applications. Finally, the ability to use power automate and Teams has been a big benefit and really supported our internal processes. Review collected by and hosted on G2.com.

What do you dislike about StratusLIVE?

StratusLiVE provides numerous training and knowledge resources but does not support core Microsoft functionalities, and so it can feel as though you are on your own to figure things out. Review collected by and hosted on G2.com.

Response from Katie Wilson of StratusLIVE
Edit edit

Thank you for your positive feedback on StratusLIVE CRM! We're glad to hear that you find our platform reliable and appreciate the familiarity it offers for Microsoft users. We understand the importance of minimizing downtime and providing a seamless experience.

Regarding your concern about support for core Microsoft functionalities, we apologize if it feels like you're on your own. We strive to provide comprehensive training and knowledge resources to assist our users, but we understand that there may be instances where additional support is needed. We appreciate your feedback and we have taken it into consideration over the past few years to enhance our training and support efforts.

We're thrilled to hear that StratusLIVE is helping you track donor and company data, as well as improving your internal processes. Our goal is to provide a solution that allows you to capture and utilize information effectively, ensuring consistent and connected engagements. If you have any further questions or need assistance, please don't hesitate to reach out.