--- title: Stratifyd Reviews meta\_title: 'Stratifyd Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 20 reviews by the users' company size, role or industry to find out how Stratifyd works for a business like yours. aggregate\_rating: rating\_value: 4.3 review\_count: 20 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Analytics Tools & Software url: https://www.g2.com/categories/analytics-tools-software --- # Stratifyd Reviews & Product Details Stratifyd is the only next-gen experience analytics platform powered by Smart AI™ that empowers people of all skill levels to move beyond traditional customer experience analytics. By surfacing insights that existing approaches may miss, Stratifyd Smart AI™ takes the burden of manual analytics off teams, proactively surfacing hidden signals and themes 24/7 to ensure you never miss another insight. Today, many organizations have tons of data but lack the ability, time, resources, or budget to truly expose the insights that matter most to them. This is where Stratifyd stands out. With these challenges in mind, we have purpose-built the Stratifyd platform that will unify data from all your different sources and, through Smart AI™, automatically uncover the actionable insights you didn't know you were missing to: - Hit mission critical KPIs - Grow revenue - Drive loyalty - Reduce costs - Improve efficiency * * * Seller [Stratifyd](https://www.g2.com/sellers/stratifyd) Discussions [Stratifyd Community](https://www.g2.com/products/stratifyd/discuss) Languages Supported Arabic, Welsh, German, English, Persian, French, Irish, Hebrew, Hindi, Indonesian, Italian, Japanese, Korean, Dutch, Polish, Portuguese, Russian, Spanish, Swahili, Swedish, Turkish, Chinese (Simplified) Overview by Marketing Team Show More ## Top-Rated Alternatives [ ![Altair AI Studio](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Altair AI Studio") Altair AI Studio 4.6/5(533) ](https://www.g2.com/products/rapidminer-studio/reviews) [ ![NICE CXone](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "NICE CXone") NICE CXone 4.3/5(1,730) ](https://www.g2.com/products/nice-cxone/reviews) [ ![Qualtrics Customer Experience](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Qualtrics Customer Experience") Qualtrics Customer Experience 4.3/5(751) ](https://www.g2.com/products/qualtrics-customer-experience/reviews) [ View All Alternatives ](https://www.g2.com/products/stratifyd/competitors/alternatives) ## User Insights Average based on 20 real user reviews. [Log in to unlock pricing and user insights](/login) ![Craig W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Craig W.") CW Craig W. Author Enterprise (\> 1000 emp.) 8/12/2021 "Rich, automated insights" 4.5/5 What do you like best about Stratifyd? I need to give a big shoutout to Laura, Steven, Tolga, and the entire Stratifyd team that has helped us put together our CX dashboards. There's so much to work with! It's data-rich, automated, and customizable, so I can quickly distill our member's experiences and tell their stories. As an analyst, I can see how these insights will benefit us in the long run. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? I don't have any dislikes at this point - it's been a very positive experience for me. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? The member experience is at the heart of everything I do. Stratifyd allows me to analyze mountains of qualitative data efficiently, so I can focus more energy on telling our member's stories and supporting solutions. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Seller invite ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") EC Verified User in Computer Software Enterprise (\> 1000 emp.) 6/18/2021 "Great company and solution to help uncover actionable customer insights" 4.5/5 What do you like best about Stratifyd? Ease of creating taxonomies to get to insights that can identify either root causes and real pain points. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? There are no standardized templates to get going on. Learning curve is a bit higher for employees to feel entirely comfortable if they are not technical or to optimize the usability and benefits of the tool thoroughly. Review collected by and hosted on G2.com. Recommendations to others considering Stratifyd: Invest in training staff to get the full benefit of the platform Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? Understanding our customer feedback at a deeper level i.e. more detailed topics and themes that we would not have had access to prior to Stratifyd. Benefits have been better buy-in and trust from partners and executives in our analysis. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Consumer Goods](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Consumer Goods") UC Verified User in Consumer Goods Enterprise (\> 1000 emp.) 12/18/2020 "Incredibly useful tool with outstanding customer service!" 4.5/5 What do you like best about Stratifyd? The customer service team is absolutely amazing. Their team consistently goes above and beyond to ensure every issue/question is answered quickly - huge kudos to Laura Hunt & Jake Canup, they are rockstars!! I also like how easy it is to filter data within the dashboard which allows you to quickly find trends within your data set. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? The time it takes to properly set up taxonomies to ensure accuracy of results. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? We use the tool to analyze online consumer reviews and verbatim data from consumer research. This tool has allowed our team to quickly comb through thousands of consumer comments to find insights we can use to improve our products. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Pharmaceuticals](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Pharmaceuticals") UP Verified User in Pharmaceuticals Enterprise (\> 1000 emp.) 5/19/2021 "Rapid Acceleration of VoC Analytics" 4.5/5 What do you like best about Stratifyd? Quick summarization of hundreds of VoCs. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? It takes a while to create the taxonomy. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? We have hundreds of VoC entries that need to be reviewed, classified, summarized and analyzed. That takes weeks of manual effort, but these capabilities allow us to do it in minutes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Kate R.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kate R.") KR Kate R. Data Science Consultant Mid-Market (51-1000 emp.) 8/21/2019 "Powerful and modern" 5/5 What do you like best about Stratifyd? Excellent customer support, cutting edge, versatile, continuously improving tool. I like that the frontload on this pays off long term - dashboards can be set up and monitored, but also easily modified if needs change. Also, I appreciate that data can be exported into a csv format for other analysis. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? I would like to be able to do some statistical analysis right in the tool, but it's not yet available. Review collected by and hosted on G2.com. Recommendations to others considering Stratifyd: Excellent product, worth the time to set it up, because then it does a lot of important work for you with minimal need for support. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? Mostly monitoring customer sentiment and comments across our major retailers. Review collected by and hosted on G2.com. Show More 3/5/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") AM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 8/20/2019 "Wonderful support and great team" 5/5 What do you like best about Stratifyd? The Team members being so friendly and helpful. They have helped us instantly with every issue we ran into and have done the most and above and beyond service, commitment, and customer service. Love their team. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? I haven’t had any issues implementing Stratifyd into my company, although we have had internal issues - they haven’t been due to Stratifyd, therefore no dislikes.. Review collected by and hosted on G2.com. Recommendations to others considering Stratifyd: Absolutely worth getting on a phone call with them ASAP. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? AI dashboard view for clients- provides a wonderful experience for them. They have helped us build this out in an outstanding way and it looks great. Review collected by and hosted on G2.com. Show More 4/23/2020 Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller JE John E. Ceo Small-Business (50 or fewer emp.) 9/3/2019 "Game changing technology " 5/5 What do you like best about Stratifyd? With stratifyd I see what my clients and employees are saying across every interaction channel. This can be voice or chat or surveys or crm or public forums. I get one true voice that allows me to make decisions armed with information that would be impossible to unlock and combine otherwise. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? I wish I could combine the sentiment analysis into workflows directly in the stratifyd tool. I also wish I could do other types of machine learning on the more qualitative side of structured data. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? We are analyzing what customers are saying across all of our digital channels and then combine that analysis with our more structured financial data to understand how customer experience drives financial results. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: Seller invite CH Christopher H. Delivery Analyst Enterprise (\> 1000 emp.) 8/27/2019 "Great Potential" 4.5/5 What do you like best about Stratifyd? Product is comprehensive and easy to use once you spend the time to set it up thoroughly. Review collected by and hosted on G2.com. What do you dislike about Stratifyd? The time it takes to set up accurate calculations. Review collected by and hosted on G2.com. Recommendations to others considering Stratifyd: Take the time in the beginning to very clearly think through and define what you are looking for before imprementing. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? Made a comprehensive and quick way to see Voice of the Customer. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Information Services](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Information Services") EI Verified User in Information Services Mid-Market (51-1000 emp.) 8/20/2019 Business partner of the seller or seller's competitor, not included in G2 scores. "Excellent service, great product" 4.5/5 What do you like best about Stratifyd? I love the cooperation we see from the team at Stratifyd. They offer a unique analytics product and are willing to put the time and effort into understanding our needs and try to customize the product to our needs Review collected by and hosted on G2.com. What do you dislike about Stratifyd? It does take a while to learn and understand the product but that is somewhat due to the amount of options you have to create presentations and dashboards Review collected by and hosted on G2.com. Recommendations to others considering Stratifyd: Make sure to take your time and be very clear about your needs. Their team will be very thorough and assist you. Plan to bring alot of questions and people that are quick to learn. It is a great product and very powerful. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? We are trying to create dashboards to help our customer better visualize our performance and to integrate and automate SLA reporting Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Banking](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Banking") UB Verified User in Banking Enterprise (\> 1000 emp.) 8/19/2019 "Solid Product and Accommodating Crew" 4.5/5 What do you like best about Stratifyd? I like that the staff is always willing to personalize and help customize your experience! Review collected by and hosted on G2.com. What do you dislike about Stratifyd? The tool requires a lot of time to fine tune. Not a problem because the benefits should be great but requires a lot of buy in from partners. Review collected by and hosted on G2.com. What problems is Stratifyd solving and how is that benefiting you? Effectively manage and consolidate VOC for Ally. Ease of use is key here! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ##### Pricing Pricing details for this product isn’t currently available. Visit the vendor’s website to learn more. 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