1. [Home](https://www.g2.com/)
2. ...
3. [Genesys Consulting Services](https://www.g2.com/categories/genesys-consulting-services)
4. [Straticom Discussions](https://www.g2.com/products/straticom/discuss)

[
 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_cc4231ce528bbf1daed97773359a0a06/straticom.jpg "Product Avatar Image")
](/products/straticom/reviews)

[

Straticom

](/products/straticom/reviews)

0 ratings

Straticom is a specialized Australian firm dedicated to enhancing contact center operations through tailored implementations of Genesys Cloud solutions. With over 25 years of experience, Straticom offers a comprehensive suite of services designed to optimize customer service operations and drive business growth. Key Features and Functionality: - Implementation: Custom-designed Genesys Cloud call centers that integrate seamlessly with existing business processes. - Managed Services: Proactive support and continuous optimization to ensure long-term success. - Strategy & Consulting: Development of technology strategies centered on Genesys Cloud to unlock its full potential. - Custom Development: Creation of bespoke solutions tailored to unique business requirements. Primary Value and Solutions Provided: Straticom empowers businesses across various industries—including healthcare, education, finance, retail, and more—to elevate their contact center experiences. By leveraging Genesys Cloud, Straticom helps clients achieve significant cost savings, improve agent efficiency, enhance first contact resolution rates, and transition calls to digital channels. Their commitment to delivering innovative and dependable solutions ensures that clients can effectively meet their customer service goals and drive meaningful business impact.

Show More

When users leave Straticom reviews, G2 also collects common questions about the day-to-day use of Straticom. These questions are then answered by our community of 850k professionals. Submit your question below and join in on the G2 Discussion.

* * *

### 0.0

Nps Score

### All Straticom Discussions

Search

Most CommentedMost HelpfulCommon QuestionsNewest

All DiscussionsDiscussions with CommentsCommon QuestionsDiscussions without Comments

FilterFilter

Filter byExpand/Collapse 

Sort by

Most Commented

Most Helpful

Common Questions

Newest

Filter by

All Discussions

Discussions with Comments

Common Questions

Discussions without Comments

Sorry...

There are no questions about Straticom yet.

## Start a New Software Discussion

Have a software question?

Get answers from real users and experts

[Start A Discussion](/products/straticom/discussions/new)

* * *

 ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/thumb_square/thumb_square_cc4231ce528bbf1daed97773359a0a06/straticom.jpg "Product Avatar Image")

### Have you used Straticom before?

Answer a few questions to help the Straticom community

[
Yes
](javascript:void(0))[
Yes
](https://www.g2.com/login?context=product_review&return_to=https%3A%2F%2Fwww.g2.com%2Fproducts%2Fstraticom%2Fdiscuss%3Fsmall_ask%3Dstraticom)
No