The level of customer service is unparalleled. I got everything I needed (and more) in a timely and understandable manner. Review collected by and hosted on G2.com.

Some of the initial trainings didn't prove tremendously helpful because I had previous experience using the app. A more customized training/onboarding could have been more impactful. Review collected by and hosted on G2.com.

The ability to customize each form to fit our different groups that make up each commencement experience. We are able to separate, faculty, staff and student registration. Review collected by and hosted on G2.com.

Information uploaded in the pre-loaded data, is often not visible in the Registrant list. Review collected by and hosted on G2.com.

What I like the most is that Aventri support is available 24 hours a day and solutions are found immediately. I also like that we grow together. Review collected by and hosted on G2.com.

Unfortunately I have to say that many processes in Europe are different (e.g. accounting) and therefore there are unfortunately some problems that should be solved in order to enlarge Aventri in the European market. Review collected by and hosted on G2.com.

I used to like the service, but no longer feel that way. Review collected by and hosted on G2.com.

The website builder and the service. The HTML builder doesn't always keep your changes (especially in bold and font changes). The formatting is not easy. . We recently purchased the templates to make our event websites look nicer, but they have become more trouble than they are worth. The support team (when /if we can through to them) cannot assist us, and it takes days for the escalations to be reviewed. I feel like we have been sold magic beans with the templates. We were promised the website builder would improve, but it is still hard to use and not responsive. Review collected by and hosted on G2.com.

Being able to register guests and have them sent a check in barcode. Review collected by and hosted on G2.com.

HTML editors are very fiddly and can cause big headaches, could be more intuative Review collected by and hosted on G2.com.

The MeetingPlay application use more about the best for meetings and conferences. Review collected by and hosted on G2.com.

The mobile application some time gives me a white screen after opening the application. Review collected by and hosted on G2.com.

Search capabilities are nice. I have found this to be very useful.

Support docs and videos are useful to reference.

Support team is amazing. Highly recommend them. Review collected by and hosted on G2.com.

I would like to be able to manage images and documents directly through the HTML editor vs. having to go through the account level widget.

Having events auto sort to folders would be helpful. Events that are live go in 1 folder, once turned Closed, they automatically move to another folder (archive)

Formatting in HTML editor is difficult.

Create a better way to insert and format tables within the HTML editor

Many users have identified this as not being user friendly at all

Email effectiveness through firewalls and spam filters. Increase effectiveness

Attachment size restrictions are far too small for documents

Please update training materials to include new user interface Review collected by and hosted on G2.com.

Options available are amazing. Ability to add functions on the fly. Customization - in crafting the registration process for guests, designing website and emails in HTML/CSS. Easy to use. And the reports! Sharing a dynamic Registrant List and other reports with a non-etouches user - feature made us weep with joy.

Having a single platform that combines Marketing, Registration, Payment, and follow-up makes life so much easier and solves the problem of having multiple software or services that do not talk to each other.

Best software support I have ever encountered. Review collected by and hosted on G2.com.

User management could use more features for account admins. Seating module is a little basic. Would be nice to have more features (a la Social Tables). Review collected by and hosted on G2.com.

Aventri is an excellent registration solution and communication tool for our organization. Review collected by and hosted on G2.com.

The project management functionality within Aventri could use some improvement to make it more useful for our teams. Review collected by and hosted on G2.com.

Encompasses almost all our needs in one software platform (registration, payments, website, marketing, surveys) Review collected by and hosted on G2.com.

A few things need extra work arounds to get the functions to work properly (tables within tables for example). Wish there was a registration open date that can be set like the registration close date. Review collected by and hosted on G2.com.