Megan D.
MD
Megan D.
Social Media Content Manager
Mid-Market (51-1000 emp.)
"Great service, great experience."
5/5
What do you like best about StoryStream?

It is such a powerful tool for a business, it can be a more genuine representation of how people perceive the brand. The range of activities Storystream provides is excellent. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Depending on the product, sometimes it can be hard to encourage UGC - not really a downfall of Storystream though. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hello Megan, and thank you so much for taking the time to leave your review. We're so pleased that you're getting plenty of value from the StoryStream platform (and we promise we'll keep on adding more and more to it – watch this space!). You raise such an interesting point on "encouraging UGC" – I'll pass that feedback back to the team. I wonder if you've encountered our Customer Testimonial Builder recently? (New case studies to come soon, too.)

Anywho – thanks again for leaving your feedback, it's so appreciated :)

See how StoryStream improved
Verified User in Retail
TR
Verified User in Retail
Enterprise (> 1000 emp.)
"Storystream online"
4/5
What do you like best about StoryStream?

High-resolution imagery and easy syndication Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Nothing to dislike. Everything has worked well since going live Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey there, and thanks so much for leaving a review. It's wonderful to hear that your experience with StoryStream has been as straightforward as it has been successful! It's particularly good to hear that the syndication of content is working seamlessly for you – it's an area that we're seeing increasing interest in, and we appreciate you choosing StoryStream to advance that part of your visual commerce strategy. Thank you again!

Verified User in Automotive
UA
Verified User in Automotive
Mid-Market (51-1000 emp.)
"Very easy and flexible to work with, with a simple and user friendly platform"
5/5
What do you like best about StoryStream?

Displaying UGC on website with smart goals Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Currently don't have any dislikes with Storystream Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey! And thank you so much for taking the time to leave a review. It's so appreciated. We're over the moon to hear you're enjoying StoryStream, and that it's helping shift the needle on your on-site performance. Thank you for choosing us!

Verified User in Sports
US
Verified User in Sports
Mid-Market (51-1000 emp.)
"Putting UGC at the heart of our platforms"
4/5
What do you like best about StoryStream?

StoryStream allows us to shine a spotlight on our most important target audience Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Social media platform rules mean we are limited by what we can do Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey there, and thank you so much for leaving your review. We're so happy to hear that StoryStream is helping you to celebrate important social proof content, and engaging your audience too. Thank you for your feedback!

Alice C.
AC
Alice C.
Web Content Manager
Enterprise (> 1000 emp.)
"Great way of showing real life content"
5/5
What do you like best about StoryStream?

StoryStream, in it's simplest form, allows our website to show user-generated content to create a better bond with our potential customers. The StoryStream team have been a dream to work with over the last 3 years, and we have grown in partnership from just 1 brand to 5 brands. The results speak for themselves, and StoryStream are forever adapting their product to include more features across other divisions such as CRM & reviews. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

I have yet to find a fault with the StoryStream suppliers. They go out of their way to assist us with any queries we raise promptly. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Thank you so much for your review, Alice – really put a smile on our faces! We're so proud to call you and your team partners, and really appreciate you taking the time to leave your thoughts. Onwards and upwards, can't wait to see what you achieve with the platform next.

JL
Jacqueline L.
Sr. Social & Digital Marketing
Mid-Market (51-1000 emp.)
"bring the rigid website to life"
5/5
What do you like best about StoryStream?

the fully flexible, playful content presentation Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

cna't munally arrange the order of the content display Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey Jacqueline, and thank you so much for your review. We're so grateful for you taking the time, and we love hearing about the success you're unlocking through StoryStream! And we totally hear you on manually arranging the order of content – it's our topmost requested feature, and is actively under investigation now. Stay tuned, and thanks so much for choosing StoryStream!

Verified User in Cosmetics
EC
Verified User in Cosmetics
Enterprise (> 1000 emp.)
"Great platform for UGC & Livestreaming"
5/5
What do you like best about StoryStream?

Storystream is easy to use, simple to navigate and the team are very helpful Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

They are continually developing their technology, which means that some of the newer features still need to be thought out a little more but that comes with time. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey there, and thank you so much for taking the time to leave a review of StoryStream. We're so happy to hear that you find StoryStream simple to use, and I'll be sure to pass your praise of the Customer Success team along! Thank you for your feedback, too – we're always looking to deliver the best possible experience for our clients and their customers; learning what does and doesn't work is an essential element in that. We look forward to showing you what we've been working on – thank you again for your partnership!

Verified User in Automotive
AA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Great team, great tool"
5/5
What do you like best about StoryStream?

Helps us generating UGC and publishing on multiple digital channels Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Nothing to complain, everything works as it should and we feel very well supported Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Thank you so much for your review :) We love hearing feedback, and I'll be sure to pass your comments along to the Customer Success team. We appreciate it, thank you again.

JC
Jeremy C.
Digital Marketing Executive
Mid-Market (51-1000 emp.)
"Useful application, helpful staff and brilliant company!"
4.5/5
What do you like best about StoryStream?

I like the function of curating the social media posts and displaying them on an well-organised and aesthetic way. It helps to make the webpage lively. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

It would probably be the hand-picking process I have to say. It will help speed up the process tremendously if there is an A.I. in place that can automatically recommend desirable posts. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hey Jeremy, and thank you so much for the kind words! We love what your team do with the platform, and are so glad to hear it's proving impactful for your customers and prospects. We're all about making the experience of online shopping more authentic, engaging, and fun – it's amazing to hear feedback that validates that :)

We have the ability to run bespoke AI queries within the platform, so I wonder if you're getting the full benefit of that within your instance? I'll ask the team to reach out to you and check in; it's so important to us that you're able to get the most out of your experience.

Thanks again for taking the time to leave a review, we're so proud to call you a partner.

Verified User in Automotive
UA
Verified User in Automotive
Enterprise (> 1000 emp.)
"Mazda UK"
3.5/5
What do you like best about StoryStream?

Ability to gather UGC and press reviews/material and share easily onto our channels. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Sometimes content found elsewhere fails to get picked up by the system or has to be manually searched for. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream

Hello there, and thank you so much for taking the time to leave your review of StoryStream. We're always looking for ways to improve the platform, and your feedback is most appreciated – look out for more news about our roadmap for 2023 very soon :) We're so glad to hear that StoryStream is helping you to boost engagement on your website; we look forward to seeing what you do next! Thank you again, Matt.