Laura K.
LK
Laura K.
Enterprise (> 1000 emp.)
"Great product & service"
4.5/5
What do you like best about StoryStream?

Looks great on site - very aesthetically pleasing and provides good UGC for customers Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Difficult to think of anything! Only thing which springs to mind is that it would be good to have two modules on one page but understand this is a CMS issue Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey Laura, and thank you so much for taking the time to leave a review. We appreciate your partnership, especially when it comes to overcoming some of those barriers around the CMS. We'd love to have more modules on those pages of yours – maybe one day :)

We look forward to seeing what you do next with StoryStream; those modules are certainly aesthetically beautiful! Thank you again!

CA
Christian A.
Mid-Market (51-1000 emp.)
"A platform that filled a gap in the industry"
4.5/5
What do you like best about StoryStream?

The different features that a company can choose from, work perfectly and have a very responsive team! Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Some features can still be upgraded but nothing to really complain about Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey Christian! Thank you for taking the time to leave a review, and we're so glad to hear that your experience with StoryStream has been so positive. We pride ourselves on being proactive and responsive: it's very nice of you to notice! And we'd love to hear more about any friction points you've come across – we're always looking for ways to optimise the experience of the platform, and really appreciate the feedback :) Thank you again for your review!

CW
Craig W.
Enterprise (> 1000 emp.)
"Very helpful team that is always willing to help"
4/5
What do you like best about StoryStream?

The platform is easy to use, super clear & very user friendly Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

There is nothing that I have found in the platform that I am not happy with Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hello Craig, and thank you very much for your kind review. I know that Sophie and the team so appreciate your partnership; we can't wait to see where it goes next! Thank you again.

Tulsi S.
TS
Tulsi S.
Social Media Marketing Intern
Small-Business (50 or fewer emp.)
"It's good"
4.5/5
What do you like best about StoryStream?

The way it helps the user, thanks for bringing this into our notice Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Not yet any changes are required but it is genuine good product Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Thank you for the review, Tulsi!

Oliver F.
OF
Oliver F.
Partner Success Manager
Enterprise (> 1000 emp.)
"Brilliant UGC experts and providers, leading the market and the team is super friendly too!"
5/5
What do you like best about StoryStream?

StoryStreams UGC platform is, in my opinion, the best on the market. The tool is incredible at pulling through content from numerous social media sources, with obtaining the rights very straight forward. The team at StoryStream are experts and are always on hand to give help if needed. Their latest live video shopping feature will be huge (if used correctly!!!) and I'm excited to see who out of our clients makes use of it. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

It would be great to see StoryStream expand more into international markets so that we have more use cases to use for our international clients and to see how people interact with UGC across the globe. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Thank you so much for your review, Olly. We're proud to partner with you and the team, and doubly proud to see the value achieved for brands through the relationship. And thank you for the feedback, too - watch this space! A huge year for online retail coming, fantastic to be side-by-side in making it a success.

LW
Lowri W.
Enterprise (> 1000 emp.)
"Solution focussed agency"
5/5
What do you like best about StoryStream?

Storystream are really client and solution focussed. They have clever and innovative solutions for us that have made a real difference to our CRM, Social and web programmes. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

I can't think of anything. Our own internal systems are what is hindering us utilising Storystream more at the moment. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey Lowri – the team have absolutely loved reading your review, thank you so much for taking the time to leave it. We're so happy to hear that StoryStream is making a difference for you and your team; we can't wait to show you what's coming next! Thanks for your continued collaboration :)

KI
Karolin I.
Small-Business (50 or fewer emp.)
"Great tool to showcase UGC and see good conversation results!"
4.5/5
What do you like best about StoryStream?

Storystream has been an extremely helpful tool and our customers have truly enjoyed it. We could see great conversion results since we started using Storystream. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

The interface is a bit difficult to use sometimes. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey there Karolin, and thank you so much for taking the time to leave a review. I know that Jade and the team are super proud of the work you're doing together; we're so happy to StoryStream working so well for you :) If you have any specific feedback on the interface, we'd love to hear it. We'll always look for ways to improve the platform experience – look out for more details on our roadmap very soon! Thank you again.

LC
Laura C.
Mid-Market (51-1000 emp.)
"Powerful tool, easy to implement"
4/5
What do you like best about StoryStream?

Story Stream in easy to use, they propose different layouts, the mosaic one is visually appealing. They also gave us the flexibility to adjust and refine the content until we were completely satisfied. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Some repetive tasks need to be done mannualy. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hiya Laura, and thank you so much for leaving a review of StoryStream. Great to hear that you're enjoying the mosaic format especially – it's a firm favourite of ours too :) I know that Sophie and the team are super proud of the work you're doing together, and we're looking forward to seeing where you push it next (I hear there are new modules on the horizon...)! Thanks again!

Srijan R.
SR
Srijan R.
Technology Consultant
Mid-Market (51-1000 emp.)
"My overall experience using story stream was amazing."
5/5
What do you like best about StoryStream?

Real-time Content Updates, Multi-channel Distribution, AI-powered Content Curation Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

Nothing at the moment that I dislike about StotyStream Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey Srijan, and thanks for the review. We appreciate your feedback; it's great to hear that your experience has been "amazing" :)

KW
Kelly W.
Enterprise (> 1000 emp.)
"Allowing us as a brand to connect with our audience"
5/5
What do you like best about StoryStream?

Storystream offers a simple solution to showcase our user generated content and repurpose on website resulting in increased engagment with our audience. Review collected by and hosted on G2.com.

What do you dislike about StoryStream?

There isn't any 'dislikes' as such but some areas that could be optimised would be ability to reorder content on modules and also access to change module formats, colours etc ourselves via the platform. Review collected by and hosted on G2.com.

Response from Matt Sykes of StoryStream
Edit edit

Hey Kelly – and a huge thank you for taking the time to leave a review :) We appreciate the feedback too, there may very well be some exciting updates for you on the roadmap (look out for a webinar on that soon...). Thank you so much for choosing StoryStream!