Ease of use: Storyly is very easy to use, even for non-technical users. The drag-and-drop interface makes it simple to create and customize stories, and the documentation is clear and concise.

Powerful features: Storyly offers a wide range of features that allow you to create engaging and interactive stories. Review collected by and hosted on G2.com.

Storyly can be expensive: The paid plans for Storyly can be expensive, especially for small businesses.

Storyly can be difficult to learn: The drag-and-drop interface is easy to use, but the documentation is not always clear. This can make it difficult to learn how to use Storyly for more advanced features.

Storyly can be slow: Storyly can be slow to load, especially for large stories or stories with a lot of images or videos. This can be a problem if you want to create stories that are interactive or that require users to scroll through a lot of content. Review collected by and hosted on G2.com.

Storyly has become an essential component of our marketing strategy, helping us boost both engagement and retention. It's very user-friendly, offering a wide range of options to create visually engaging and dynamic content.

Thanks to the clear documentation and integration guidelines, our development team found it easy to implement it into our existing marketing tech stack. Their Customer Engagement Team has been incredibly responsive, almost always available when we need support and regularly shares helpful insights that have allowed us to refine and strengthen our approach.

We also appreciate that Storyly is constantly evolving. They actively seek out customer feedback and genuinely take it into account when improving features and enhancing the overall user experience on the platform. Review collected by and hosted on G2.com.

If I had to point out a downside, it would be that some feature requests or updates can occasionally take a bit longer to roll out. That said, the product is already strong and continues to move in the right direction. Review collected by and hosted on G2.com.

What catches my attention the most about Storyly is the possibility of transforming a channel that initially seemed just for engagement into a real sales channel. Before, our channels were basically email, SMS, and the app itself. When we discovered that Storyly allowed us to apply tags to stories and track performance directly in Google Analytics, it was a game changer. From then on, we started using the tool both to generate visibility and to directly impact sales. Additionally, our app has somewhat complex navigation, and the stories help us a lot in guiding the customer, explaining functionalities, and guiding the usage journey. In fact, we had such significant results that we took this case to an innovation award at ABEMD. Review collected by and hosted on G2.com.

I think the segmentation part could be more practical. Having to upload the data manually ends up taking time, especially for those who have several campaigns running at the same time. And, although the reports are good, I miss having more options to cross-reference information directly on the platform, without needing to export everything to analyze externally. Review collected by and hosted on G2.com.

I've recently had the pleasure of using Storyly and am highly impressed with the platform. What immediately stands out is its exceptional user-friendliness, a clear result of a well-thought-out and elegant UX/UI design. This attention to detail makes navigating the platform a seamless and intuitive experience. The reporting modules are a particular highlight; they are incredibly straightforward and provide crucial, actionable data without any unnecessary complexity. Furthermore, the platform's commitment to continuous innovation and updates ensures that it remains a powerful and relevant tool, always one step ahead. Storyly truly combines technical excellence with superb usability. Review collected by and hosted on G2.com.

Beyond the occasional, standard technical hiccup—which are to be expected with any digital platform—I have encountered no notable issues or significant drawbacks with Storyly. The platform has consistently performed flawlessly. Review collected by and hosted on G2.com.

Before I talk about Hoga, I would like to first talk about my admiration for her:

MAYAN, Our account manager is simply professional and amazing. Available to us 24/7, very professional, always answers with a smile, patience, and detailed answers. Always asks if something is not understood and is interested. Offers us very cool and innovative ideas and really really - makes the experience amazing.

There was also Brad who started the journey with us and was very professional, helpful, available and kind and it was a pleasure to work with him too! Review collected by and hosted on G2.com.

The interface is in English only. It would have been nice if there was also a language option. Review collected by and hosted on G2.com.

Storyly was straightforward to integrate and easy to use. Review collected by and hosted on G2.com.

We need more control over performance (caching/preloading). Language switching can lag, and Storyly isn’t consistently available for all users. Review collected by and hosted on G2.com.

I like Storyly because it makes in-app communication engaging and visually rich, and it’s very easy to manage content. Review collected by and hosted on G2.com.

Sometimes performance slows down a bit and some advanced customization options feel limited compared to what we really need. Review collected by and hosted on G2.com.

- High quality product that integrates seamlessly into our native apps

- Fast to load with a smooth experience for our customers

- Impact of stories has been very clear since day 1

- Strong and easy to use CMS capability allowing us to manage stories across multiple apps

- The team at Storyly are amazing and provide great service to us

- Responsive technical teams for support needed through integration and launch

- Ongoing updates to their product that add a lot of value to how we manage our stories Review collected by and hosted on G2.com.

No doubt every client Storyly has mange stories differently. If we were to be picky, it would be amazing to be able to categorise some assets that we upload for easier application, however this is very minor. In fact some feedback provided to their team has already been implemented so they are switch to respond to client feedback. Review collected by and hosted on G2.com.

I like that you can arrange the history groups to your liking and convenience. Review collected by and hosted on G2.com.

that we could use everything from the new updates Review collected by and hosted on G2.com.

Working with the Storyly team, especially Ezgi - our Customer Success Team Lead, is great. We always get excellent recommendations from them. Review collected by and hosted on G2.com.

For now I also don't have any sugestions. Review collected by and hosted on G2.com.