
The platform makes creating interactive tutorials incredibly straightforward, and updating them as our product evolves is just as easy. It has completely changed how we document and share our product. We have moved away from static written guides toward clear, click-through demonstrations. This has been extremely valuable for showing the user experience to both new and existing clients, and it helps us keep our help desk content consistently up to date. Review collected by and hosted on G2.com.
The main downside for us is the pricing gap between the lower and higher tiers. We would like access to the HTML features, but the jump from our current plan to the next tier feels too large to justify at the moment. Review collected by and hosted on G2.com.