Verified User in Furniture
UF
Verified User in Furniture
Mid-Market (51-1000 emp.)
"CUMBERSOME AND INEFFICIENT "
2/5
What do you like best about STORIS Unified Commerce?

View Customer Activity screen allows you to toggle between many fields. Audit comments allows you to actually paste information, including complete emails, into the comments which is a great feature for history. View historical purchases is a useful feature and you are able to access while in a current order. There are also many other screens you are able to access and view while in an order or view customer activity. Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

Compared to previous software (HOMES), Storis takes many more steps to accomplish a task. Cannot be in more than one customer order at a time without purchasing additional licenses to be logged in multiple times. Very few screens that you can interactively drill into for direct access to make changes in the order. Unable to view inventory locations, isles and bays directly from order, as you could in Homes. With the few available interactive screens, not all information you need to view is accessible from any one choice. We contracted to separate company (at cost to us) to build additional reports we needed. In general, the software is cumbersome to use and there are multiple kinks. You cannot upload floor model merchandise located at store to Dispatch Track or pre-scheduled deliveries with all back ordered product without adding a phantom sku to the order so that system thinks there is product assigned from delivery location. In general, after the point of sale itself, managing the orders is inefficient and cumbersome. Review collected by and hosted on G2.com.

Response from Caitlin Jascewsky of STORIS Unified Commerce

Hello and thank you for your feedback! We would love to get some more information regarding the company you work for so that we can assist and potentially provide you with training that could streamline your processes.

Did you know there are many account control settings that might alleviate some of what you are experiencing?

Please leave a comment with your contact information as we’d love to help you.

Nancy Figueras

Client Advocate Supervisor

STORIS

Verified User in Financial Services
CF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Organized and useful! "
5/5
What do you like best about STORIS Unified Commerce?

I love the way is set up and has all kids of links to look up accounts and set up delivery schedules, etc Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

It can be quite confusing sometimes but once you get the hang of it its awesome. Review collected by and hosted on G2.com.

MF
Mayce F.
Design Coordinator
Enterprise (> 1000 emp.)
"wonderful "
5/5
What do you like best about STORIS Unified Commerce?

I love the fact that you can use it as a POS and a customization tool Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

I do not like not being able to go back and edit things or at least not easily. Review collected by and hosted on G2.com.

JA
JOSE A.
Sales Associate
Furniture
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"My experience is an absolute stress relief it is quick and easy "
5/5
What do you like best about STORIS Unified Commerce?

I love the way everything is set up and it contains absolute everything that you could possibly need for any bussiness Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

It might be slow from there and there other than that its perfect and quite confusing but its okay Review collected by and hosted on G2.com.

J L.
JL
J L.
Investment Specialist
Small-Business (50 or fewer emp.)
"Great Option!"
5/5
What do you like best about STORIS Unified Commerce?

It makes life easier on a busy day and its hard to find good customer service! Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

So far everything checks out and is easier and easier to use. Review collected by and hosted on G2.com.

JS
Jenny S.
DESIGN Consultant
Enterprise (> 1000 emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"user friendly!!"
5/5
What do you like best about STORIS Unified Commerce?

intuitive and easy to use. I like how quickly I can do a quote for clients. Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

Sometimes I don't know how to navigate it as well. Review collected by and hosted on G2.com.

Verified User in Luxury Goods & Jewelry
CL
Verified User in Luxury Goods & Jewelry
Mid-Market (51-1000 emp.)
"Excellent"
5/5
What do you like best about STORIS Unified Commerce?

What I enjoy the most from the STORIS POS is the ability to keep track of any customer's information easily. STORIS POS has an incredibly easy user interface to navigate through. Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

STORIS POS is actually really hard to dislike at all. It is easy to use and efficient. I guess what I dislike about STORIS POS is that I can not dislike it! Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Storis Review"
3.5/5
What do you like best about STORIS Unified Commerce?

I like the way it is integrated into everyday use and our other systems Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

It feels very outdated and can be difficult to learn quickly Review collected by and hosted on G2.com.

Jacob C.
JC
Jacob C.
Accountant
Design
Small-Business (50 or fewer emp.)
"Dated system"
0.5/5
What do you like best about STORIS Unified Commerce?

Some processes for custom furniture orders worked well out of the box. Warehouse management was decent. Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

System is an application that only works on PC. You can't work on multiple pages at once, really difficult to navigate. Hard to learn and use. Hard to get data out. Review collected by and hosted on G2.com.

Response from Caitlin Jascewsky of STORIS Unified Commerce

Hello Jacob,

Thank you for your review on G2 Crowd. We are sincerely disappointed to hear of your experience and wish you had taken us up on our several offers to assist you with the use of the software. Our powerful new Business Intelligence tool combines technology, data, analytics, and expertise to present information in a manner that assists in making optimal business decisions. Our Unified Commerce Platform consists of 5 central components including Retail Technology, Integrated eCommerce, Mobile POS and In-Store Kiosks all connected through the STORIS shopping cart.

We hope to have another opportunity to show you how STORIS can be an impactful tool for your business, as it is for over 400 retailers. Our mission remains to deliver the strategic technology and professional services home furnishing retailers need to succeed.

Sincerely,

Nancy Figueras,

STORIS

Client Advocate Supervisor

Ryan L.
RL
Ryan L.
Director
Mid-Market (51-1000 emp.)
"A great product that constantly gets even better"
4/5
What do you like best about STORIS Unified Commerce?

It is very easy to use, and therefore easy to train new users. It is an all-in-one solution that replaces pretty much everything we were using. The Storis team is fantastic at helping with anything. Review collected by and hosted on G2.com.

What do you dislike about STORIS Unified Commerce?

The back end system is vastly different from what we were using (GERS) so its been a struggle to get similar reports created, whether inside of storis or using SQL on the back end tables. Storis is VERY expensive. Review collected by and hosted on G2.com.