View Customer Activity screen allows you to toggle between many fields. Audit comments allows you to actually paste information, including complete emails, into the comments which is a great feature for history. View historical purchases is a useful feature and you are able to access while in a current order. There are also many other screens you are able to access and view while in an order or view customer activity. Review collected by and hosted on G2.com.
Compared to previous software (HOMES), Storis takes many more steps to accomplish a task. Cannot be in more than one customer order at a time without purchasing additional licenses to be logged in multiple times. Very few screens that you can interactively drill into for direct access to make changes in the order. Unable to view inventory locations, isles and bays directly from order, as you could in Homes. With the few available interactive screens, not all information you need to view is accessible from any one choice. We contracted to separate company (at cost to us) to build additional reports we needed. In general, the software is cumbersome to use and there are multiple kinks. You cannot upload floor model merchandise located at store to Dispatch Track or pre-scheduled deliveries with all back ordered product without adding a phantom sku to the order so that system thinks there is product assigned from delivery location. In general, after the point of sale itself, managing the orders is inefficient and cumbersome. Review collected by and hosted on G2.com.
Hello and thank you for your feedback! We would love to get some more information regarding the company you work for so that we can assist and potentially provide you with training that could streamline your processes.
Did you know there are many account control settings that might alleviate some of what you are experiencing?
Please leave a comment with your contact information as we’d love to help you.
Nancy Figueras
Client Advocate Supervisor
STORIS
