Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Very friendly to use"
5/5
What do you like best about Stord?

The application is very friendly and easy to use. It is a complete warehousing program that may help you a lot with your inventory checking, compared to other old versions that other warehouses use. Review collected by and hosted on G2.com.

What do you dislike about Stord?

For now, I can't find any obstacle to the easy use of the system, so for this reason, I don't have any complaints at all. Maybe the only improvement I can find is to easy link it to the system Sabor Mexicano is using ''Quickbooks''. Review collected by and hosted on G2.com.

Response from David Markowitz of Stord

Thanks for the feedback!

BA
Betsy A.
Small-Business (50 or fewer emp.)
"Dependable, good customer service"
4/5
What do you like best about Stord?

Technology is evolving, they seem to be always improving to make it user friendly. Their customer service is helpful. Review collected by and hosted on G2.com.

What do you dislike about Stord?

Occasionally a "system will break" and we catch it because of a customer complaint, rather than hearing from Stord proactively. It's so user-friendly that self service is the norm, which isn't always the best solution. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Decently Consistent"
3.5/5
What do you like best about Stord?

I enjoy the communication aspect, they are upfront with resolving problems and provide good support when necessary from the customer support perspective. The platform is also very intuitive and easy to utilize; great features for reporting Review collected by and hosted on G2.com.

What do you dislike about Stord?

There are some complications with repetitive issues (operationally). However, things are addressed and they do take measures to improve Review collected by and hosted on G2.com.

Response from David Markowitz of Stord

Appreciate the feedback. Please make sure to reach out if there are any other ways we can support your operations.

Norbert C.
NC
Norbert C.
Inventory Accountant
Mid-Market (51-1000 emp.)
"Fulfillment Solutions"
5/5
What do you like best about Stord?

What I like most is Data-driven insights: Stord provides analytics and data-driven insights to help businesses make informed decisions and optimize their supply chain processes. Review collected by and hosted on G2.com.

What do you dislike about Stord?

Customer Support: I might have had mixed experiences with customer support, encountering delays or difficulties in resolving issues. Review collected by and hosted on G2.com.

Response from David Markowitz of Stord

Appreciate your sharing your feedback Norbert. Our team is continuing to work w/yours to ensure you have the data you need, and address any issues you're facing. Please reach out directly if there are any problems you're still encountering.

Verified User in Health, Wellness and Fitness
IH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Analytics perspective on Stord"
3/5
What do you like best about Stord?

One of things I most appreciate about Stord from an Analytics perspective is the ability to have API integration. Many 3PL lack this, and it makes reporting and analytics difficult. Review collected by and hosted on G2.com.

What do you dislike about Stord?

Data integration has not been seamless and there is definitely work needed on Stord's end to better their technical processes. Review collected by and hosted on G2.com.

Verified User in Food & Beverages
UF
Verified User in Food & Beverages
Small-Business (50 or fewer emp.)
"Horrible"
0/5
What do you like best about Stord?

Their backend softwear is very nice and intutive and has a lot of self service tools that are helpful. Review collected by and hosted on G2.com.

What do you dislike about Stord?

Consistently late on shipping orders and takes no accountability when doing so.  We were a customer of this warehouse for 12 years before Stord took over and after dealing with constant issues for 2 years, we decided to move elsewhere because things were not getting better.  Their mistakes cost us tens of thousands of dollars.  When we decided to leave, they held our product hostage while trying to charge us junk fees.  Just all around do not recommend. Review collected by and hosted on G2.com.

Joe M.
JM
Joe M.
Mid-Market (51-1000 emp.)
"A WORK IN PROGRESS - GETTING SMOOTHER"
3.5/5
What do you like best about Stord?

THINGS GET SHIPPED FAST - GOOD COMMUNCICATION BETWEEN PARTIES Review collected by and hosted on G2.com.

What do you dislike about Stord?

THE INABILTY TO ALTER OR CANCEL SHIPMENTS Review collected by and hosted on G2.com.

Alejandro R.
AR
Alejandro R.
Small-Business (50 or fewer emp.)
"Stord helped simplify our warehouse processes and provide a huge transparency into our inventory"
5/5
What do you like best about Stord?

The software is extremely easy to use and looks great. All of our team has successfully transitioned into Stord and we haven't had a huge learning curve. Review collected by and hosted on G2.com.

What do you dislike about Stord?

While the software is great some of the processes are extensive compared to our operation. But that's just part of combining software and ops. Not a huge hurdle. Review collected by and hosted on G2.com.

Response from David Markowitz of Stord

Glad to hear that you've gotten the software deployed and it's working well for you. We look forward to continuing to collaborate with you and your colleagues to further optimize your operations.

Verified User in Construction
AC
Verified User in Construction
Small-Business (50 or fewer emp.)
"A good 3PL partner"
4/5
What do you like best about Stord?

Implementing the solution was fairly easy . Stord was ready to build custom integrations for our requirements which made our lives easier Review collected by and hosted on G2.com.

What do you dislike about Stord?

Turnaround times for support might take longer sometimes Review collected by and hosted on G2.com.

Verified User in Logistics and Supply Chain
UL
Verified User in Logistics and Supply Chain
Mid-Market (51-1000 emp.)
"Great 3PL to work with"
5/5
What do you like best about Stord?

The portal is easy to check if my orders are open or received.

Can pull data from the portal.

Get fast replies and support from the staff. Review collected by and hosted on G2.com.

What do you dislike about Stord?

Nothing bad to sayreally.

We could use more inbound appointments as we have many orders 450 arriving a month across entire network. Review collected by and hosted on G2.com.