Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great system and great suport"
4.5/5
What do you like best about StoneShot?

The Stoneshot team are always on hand to support and guide you. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Would be good to develop a few more APIs for smaller CRM systems Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi. Thanks so much for your review! We'll keep nudging your CRM provider on an integration.

All the best, Gavin

AN
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great value service, top notch people that work with you and provide support when you need it."
5/5
What do you like best about StoneShot?

The best thing about stoneshot are its people. When we need help, there is always someone to support us, and help us help ourselves. Having worked with compeititors, this has not been my experience. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

I cannot think of any particualrly. If I ever have trouble there is someone to support and show me a solution. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi. Thank you very much :)

All the best, Gavin

Verified User in Investment Management
UI
Verified User in Investment Management
Small-Business (50 or fewer emp.)
"Patience of a saint"
5/5
What do you like best about StoneShot?

I'm quite new to StoneShot, but that doesn't matter. All you have to do is email SS and they are their to help. Patience of a saint, no question or issue is a problem, always ready to help. I find that important, to be able to sort a big problem for you isn't for them, and is sorted professionally and quickly. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Getting the hang of adding section to a template, and then editing. Overlapping editing buttons on the right hand side. Apart from thatit always takes a bit of time getting used to any new system. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks for the fantastic review! We're delighted you're enjoying working with our team and tech.

Please ping support@stoneshot.com and we'll look at the weird thing you're seeing with overlapping buttons. Thanks very much again!

Gavin

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Fantastic email marketing platform"
4.5/5
What do you like best about StoneShot?

Great for creating email campaigns, managing lists and analyising the post send analytics. I also like the fact that the platform integrates with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

N/A - i m happy with the tool and all the features it provides Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hey. Thank you very much for your review. We're delighted you like our Salesforce integration and tagging. We have lots of exciting stuff coming down the pipe and look forward to sharing with you. Thanks again :)

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Use daily"
4/5
What do you like best about StoneShot?

great service team, constantly improving to provide better service Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

can be glitchy, some things occur without explanation, event setup is a hassle Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks very much for the review. Good news - we've created a new event builder that goes live in December. Please email product@stoneshot.com if you'd like an early look.

All the best, Gavin

Verified User in Financial Services
UF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"Great experience, user friendly platform, and fantastic support from our contact on a regular basis."
4.5/5
What do you like best about StoneShot?

StoneShot has really allowed us to elevate the branding of our mass mailers. Furthermore, the post-mailer reports and data insights are invaluable to us in making better informed marketing decisions. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Currently we haven't seen any downsides, the platform is relatively user friendly, and in the instances we face any hurdles, we get very responsive support from our StoneShot contact. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks very much for your fab review. We love that you've streamlined your processes and that you're getting value from our analytics. We have lots of exciting tech in the pipeline that we're looking forward to sharing with you.

All the best, Gavin

AN
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Easy to use with help always on hand"
4/5
What do you like best about StoneShot?

It is very simple to use. Everything is very intuitive so easy to pick up. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

When exporting campaign data it doesn't always export exactly what is on the page. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks for taking the time to give us a review. Please email support@stoneshot.com and we'll come back to you on the campaign export issue you have.

All the best, Gavin

Verified User in Financial Services
UF
Verified User in Financial Services
Small-Business (50 or fewer emp.)
"Stoneshot is a"
3.5/5
What do you like best about StoneShot?

That it is always improving and there is a lot more flexability with the new templates. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Sometimes the analytics and statistics have anomolies. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks very much for your review. We're so pleased you're finding your templates are more flexible. I'd love to discuss your analytics concerns... just ping product@stoneshot.com and we'll be in touch.

Thanks again!

Gavin

Verified User in Banking
UB
Verified User in Banking
Small-Business (50 or fewer emp.)
"Stoneshot - versatile, supportive and unique"
5/5
What do you like best about StoneShot?

Very comprehensive, customer service is second to none, great team. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Nothing to dislike, if you are not able to amend, you have full support from the team. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi. Thanks for taking the time to give us a review! We're delighted you're happy with our team :)

Thanks, Gavin

Verified User in Financial Services
AF
Verified User in Financial Services
Mid-Market (51-1000 emp.)
"A fairly self intuitive tool to disseminate email to your clients"
3.5/5
What do you like best about StoneShot?

Client servicing - they are easy to reach and highly responsive, and are willing to understand your needs and provide relevant solutions.

Ease of use - The tool is generally simple to use. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Compare to some other tools, certain functions are still not as strong, such as integration with sales force for prospects, automation, and set up following up actions after a client engaged in an email sent by us. Review collected by and hosted on G2.com.