That you can always count on their customer service - you might not have every service you want but you sure wil be a happy client. Review collected by and hosted on G2.com.

Nothing special but I would love to have the options to attach files Review collected by and hosted on G2.com.

StoneShot is great to use. It's quick and easy to build our emails, especially when you have your own content blocks to work with. They are amazing to work with and have helped us develop and evolve our templates to ensure they follow best practice and deliver better email engagement rates and ensure event sign up is quick and easy. The MI and engagement scoring is also great and has allowed our sales teams to target the most engaged customers first. Review collected by and hosted on G2.com.

I've not found any thus far. They are always evolving, so when we ask we'd liek it to be able to do something different they work with you to find the solution. Review collected by and hosted on G2.com.

The user-friendly drag-and-drop feature has been extremely beneficial when creating templates. I like how easy it is to share test emails with colleagues before they are scheduled to be sent to our audience. The fact we're able to have all the data in one place and not have to use multiple platforms saves so much time. The customer service is also exceptional and response time is excellent. Review collected by and hosted on G2.com.

I've not come across any downsides using StoneShot, all are very positive. Review collected by and hosted on G2.com.

StoneShot is a great platform that allows us to send and track our email campaigns in a clear and easy way. The support team are exceptional - very quick to respond, instantly understanding of our issues and accurate with deploying solutions. Review collected by and hosted on G2.com.

Sometimes their analytics can be confusingly laid out, which means it takes some time to find what we are looking for. It can also be frustrating when updating a long email as each section must be saved individually, rather than defaultingly autosaved. Review collected by and hosted on G2.com.

The system itself integrates well with our Salesforce instance. We have also been able to access the API to develop on our website. Matt and the team are always on hand to provide advice and support. Response times are excellent and they take the time to understand our issues before seeking a solution. Review collected by and hosted on G2.com.

As our team of users expands I need to ensure I have enough licences to provide access. Integration could be more straight forward and buillder not as intuitive as previous version. Review collected by and hosted on G2.com.

The support team that always helps with individual needs, super quick and very nice Review collected by and hosted on G2.com.

It's a bit tricky to use multiple filters when creating a new list Review collected by and hosted on G2.com.

proactivity of the support team - any time I have a technical question feedback arrives within 1 or 2 hours Review collected by and hosted on G2.com.

you need a minute to understand everything but it is a complex tool so it is understandable Review collected by and hosted on G2.com.

The dashboard is clean and slick.

Benchmarking against industry peers works well

great integration with Dynamics CRM

Sales for Stoneshort excellent for lead generation

Website analytics integration Review collected by and hosted on G2.com.

None so far. We have had excellent service to date. Review collected by and hosted on G2.com.

The new email builder gives a lot of scope to play around and create engaging and attractive emails. The team is always there to help and the turnaround time in solving a query is exceptional. Review collected by and hosted on G2.com.

The email delivery rate could be better. With organizations implementing security softwares, emails end up in the Junk. Review collected by and hosted on G2.com.

Insight in how your email shots are received by the target group Review collected by and hosted on G2.com.

Maybe that there are so many reporting functionnalities that you run the riusk of lossing oversight. Review collected by and hosted on G2.com.