Verified User in Financial Services
AF
Verified User in Financial Services
"Great tool coupled with great support"
4/5
What do you like best about StoneShot?

Intuitive, easy to use no-code interface, lots of functionalities. Seamless integration with Salesforce. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Not much to dislike, hard to extract the most out of the tool or its different functionalities at times, but the support team is always very responsive if anything. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi. Thanks for taking the time to give us a review. We have some exciting developments coming that will make your Salesforce experience better yet. As always, please email support@stoneshot.com if you'd like more training.

All the best, Gavin

BB
Benjamin B.
Engineering
Small-Business (50 or fewer emp.)
"StoneShot has generally positive reviews"
3.5/5
What do you like best about StoneShot?

It’s strong compliance capabilities helps firms meet regulatory requirements Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Sometimes it’s integrate seamlessly and pricing to be higher than alternative solutions Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

We're glad to hear that you appreciate our strong compliance capabilities. We strive to help firms meet regulatory requirements and ensure their communications are secure and compliant.

JG
Jill G.
Adviser Relationships Manager
Mid-Market (51-1000 emp.)
"Very good to use and have always received very helpful and friendly support."
5/5
What do you like best about StoneShot?

I like being creative with email campaigns. Ease of use. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Not much really but I would like to be able to use more visuals. Also more character space for titles would be of benefit. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hey there. Thanks for refreshing your review :) We're delighted you're (still) enjoying our team and tech.

Thanks again, Gavin

Verified User in Financial Services
UF
Verified User in Financial Services
"Great platform, amazing support"
4.5/5
What do you like best about StoneShot?

Platform is speedy and reliable - The customer service is also fantastic. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Some processes can take a while to learn Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks for the lovely review - that’s very kind.

Have you checked out our Learning Site? There’s loads of content around using our platform including video and AI. Please email product@stoneshot.com if you feel we can improve anything.

Thanks again, Gavin

See how StoneShot improved
Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"A key tool in my profession"
4/5
What do you like best about StoneShot?

The advantages of Stoneshot are the simple management of mailing lists and the smoothness of the platform (fast uploads, fast saves...), the instant save is also appreciated. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

The rigidity of the layouts, many similar choices, the process for adding images: a bit more flexibility/innovation in the templates would be appreciated. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Thank you for your valuable feedback! We are delighted to know that you appreciate the simple management of mailing lists as well as the smoothness of our platform, facilitating tasks like downloads and backups. We also understand your concerns regarding the rigidity of layouts and the process of adding images. Your suggestion to bring more flexibility and innovation to the templates is greatly appreciated, and we will take it into account for future updates. Additionally, we are pleased that our integrated analytics, with direct access to key metrics like Reach, OR, CTOR, and CTR, save you time and optimize your marketing efforts. Your feedback is essential to us.

Verified User in Investment Banking
UI
Verified User in Investment Banking
"Very satisfied!"
5/5
What do you like best about StoneShot?

User-friendly design. Very helpful support! Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

I don`t like that you can`t add nice icons to make the newsletter more appealing. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks so much for the review! We're delighted you're happy with our platform and team. We can look at the icon issue you raised - please email support@stoneshot.com and we'll jump on it.

Best, Gavin

Verified User in Financial Services
EF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Survey for StoneShot"
4/5
What do you like best about StoneShot?

Throws good data, integrated w/ CRM, improved functionalities over time Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Data mining can be complex but there is a great team behind to help Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi there. Thanks very much for the great review! We'd love to talk over your reporting requirements... please email product-feedback@stoneshot.com and we'll be in touch.

Thanks again, Gavin

ZF
Zahir F.
Small-Business (50 or fewer emp.)
"The support is amazing - The Staff are mega stars"
5/5
What do you like best about StoneShot?

The support you get when you need it, Riz is just amazing, as well as Usman, Vincent and Deborah. I can't praise these guys enough. When you need help they come to the rescue. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

The email system is good, but could be made more user freindly when building from scratch. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi Zahir. Thanks for the great review!

Verified User in Financial Services
AF
Verified User in Financial Services
"A highly intuitive platform with comprehensive analytics that make it easy to interpret data."
5/5
What do you like best about StoneShot?

The email templates, event coordination and reporting. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Sometimes the lists fail to sync from Microsoft Dynamics but usually fixes itself. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot
Edit edit

Hi. Thanks for the lovely review! We have more enhancements coming in Microsoft Dynamics - we’ll be in touch on that soon. We’re delighted that you’re happy with BotShield, our solution to stop fake opens and clicks muddying your metrics :)

AH
Alex H.
Mid-Market (51-1000 emp.)
"Great product, great support."
4.5/5
What do you like best about StoneShot?

The product is really goood in terms of usability and is easy to learn. Clearly laid out user interface. Also, the support and training from the StoneShot is very good, and they are very responsive to any issues/queries. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

StoneShot, I feel, can be guilty of trying to overcomplicate their product at times. They are always trying to innovate their product (which is admirable) but this also ,at times, comes at the expense of their core offering in terms of becoming slightly confusing. Review collected by and hosted on G2.com.