Verified User in Investment Banking
UI
Verified User in Investment Banking
"Working with SF for 5 years"
4.5/5
What do you like best about StoneShot?

Easy to use and the support you get from the Sf team. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

There are a couple of nuances in the recent upgrade that can be improved for those that use the software everyday. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

We're glad to hear that you find StoneShot easy to use and that you appreciate the support from our team! Hopefully you're using Event Check-In, our reworked solution to give your clients a smooth experience when attending your events :)

Verified User in Financial Services
AF
Verified User in Financial Services
"Positive experience"
3.5/5
What do you like best about StoneShot?

What I like most about Stoneshot is deliverability of emails vs others I've used (Pardot and Marketo). Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Landing page and email builder functionality not fully developed compared to others. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

We're glad to hear that you are pleased with StoneShot's email deliverability! We are constantly working to improve our landing page and email builder functionality to better meet your needs.

Verified User in Financial Services
UF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Improved handling"
4/5
What do you like best about StoneShot?

Good interface with sales force; easy upload of mailing lists for campaigns; solid data reconciliation Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Storage of own assets for marketing purposes could be a bit clearer Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi there. Thanks for taking time to post a review! Really pleased you're enjoying our Salesforce integration. Please email product@stoneshot.com to discuss ideas on asset storage.

All the best, Gavin

AN
Verified User in Financial Services
"Marketing Manager"
4/5
What do you like best about StoneShot?

Client service team and ease of platform. It's also alot easier to use than pardot Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Sometimes hard to make changes to the template Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi. Thanks so much for the review! We’re delighted you feel our platform is easy to use - and we’d love to discuss making changes to your templates. Please email product@stoneshot.com and we’ll dive on it.

All the best, Gavin

RP
Ruth P.
Marketing Executive
Investment Management
Mid-Market (51-1000 emp.)
"StoneShot is great. Constantly evolving"
5/5
What do you like best about StoneShot?

I like all the functionality that StoneShot has. It makes managing events and sending / tracking emails so much easier, and with such a professional look. I haven't ever used a system as good as this one before, and the support provided is top tier. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Not much to dislike. Occasionally we might think of a feature that is missing that might be helpful, however, StoneShot regularly check in with us to ask for feedback, and there hasn't yet been any request that we have made denied - they always look into feasability of what we ask to see if it can be implemented. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi Ruth. Thanks for the lovely review. We're delighted you're so happy! Thanks again for helping us improve our events solution, exciting stuff coming.

Gavin

Verified User in Investment Management
UI
Verified User in Investment Management
"Regaining control of engagement data"
5/5
What do you like best about StoneShot?

When deciding on an email platform, our key criteria were ease of use, reporting accuracy, and support levels. The StoneShot team has delivered on all three. Essentially, we now have a far more accurate picture of engagement and much better data for our sales team. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

I have not found anything particularly to dislike as such. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi. Thanks for the fantastic review! We're delighted that BotShield, our solution to block fake opens and clicks, is working well for you. We're looking forward to sharing up-coming enhancement in CRM too.

Thanks again, Gavin

Paul S.
PS
Paul S.
Head of Communications & Digital Marketing
Mid-Market (51-1000 emp.)
"Excellent tool - great support (if necessary)"
5/5
What do you like best about StoneShot?

Easy access; nice user interface, excellent tracking possibilities Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

no negative issues; there is nothing I can add here Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi Paul. Thanks so much for the lovely review! It's an absolute pleasure to work with you and your team.

Best, Gavin

Verified User in Financial Services
AF
Verified User in Financial Services
Enterprise (> 1000 emp.)
"Great support team"
5/5
What do you like best about StoneShot?

Attentive and helpful support team that is very quick to respond and easy to work with. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

Platform organisation is not alphabetically ordered Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi. Thanks for the fantastic review! We love that you have sales, brand and marketing working in harmony... it's tough to do and we hope our tech has helped. Please email product@stoneshot.com about the alphabetical ordering and we'll check it out for you.

Thanks again, Gavin

AN
Verified User in Financial Services
"Great product and customer service!"
5/5
What do you like best about StoneShot?

They have been great for my business needs. Compared to other email marketing platforms we've utilized, their platform is by far the best. Customer support is also very responsive. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

It's a little bit expensive for where we're at, but they were able to work on the price for us. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi. Thanks so much for the great review. We’re delighted to have you onboard! Best, Gavin

Conceição d.
CD
Conceição d.
Sales Marketing Assistant
Enterprise (> 1000 emp.)
"Build your campaigns like a pro"
5/5
What do you like best about StoneShot?

Intuitive and easy-to-use interface. It provides a wide range of features, such as Analytics, which allows a performance evaluation of your campaigns, thus helping to adjust the appropriate contents to the appropriate public for greater engagement and better performance. Review collected by and hosted on G2.com.

What do you dislike about StoneShot?

I would like to have greater flexibility in the creation/customization of templates, although StoneShot offers a considerable number of templates suitable for the most varied situations. Review collected by and hosted on G2.com.

Response from Gavin John of StoneShot

Hi there. Thanks so much for the lovely review! Looking forward to your feedback on the new email builder as it's rolled out.

Thanks, Gavin