AR

Verified User in Retail

Mid-Market (51-1000 emp.)

5/20/2025

"Amazing Problem Solving"

5/5

What do you like best about Stitch?

Stitch is always creative when we run into bugs or roadblocks. Even when we think something is insolvable, they come with creative solutions that our team would not have thought of. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

That they are not part of our team full time! The Stitch team is amazing and a huge asset, no notes. Review collected by and hosted on G2.com.

PC

Verified User in Consumer Electronics

Mid-Market (51-1000 emp.)

2/28/2025

"Braze experts - highly recommend!"

5/5

What do you like best about Stitch?

The Stitch teams listens. They are flexible, act with urgency, and pay attention to detail. They have also educated our internal team how to use the platform, configure journeys, and structure data. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Certain services can be more expensive than what you can find elsewhere in the marketplace. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

The level of support and partnership from Stitch has exceeded the level of support we have from Braze directly. If your team does not have expertise/experience using the Braze platform, I would highly recommend leveraging Stitch as an onboarding partner. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch has supported us through a platform migration to Braze. This augmentation has accelerated our ability to generate new omni-channel app-centric campaigns while allowing our internal marketing teams to focus on running the business. No tradeoffs required. Review collected by and hosted on G2.com.

EC

Verified User in Consumer Goods

Mid-Market (51-1000 emp.)

3/24/2025

"Stitch is a valued partner on all things Marketing Technology. I highly recommend working with them."

5/5

What do you like best about Stitch?

Stitch is a great communicator. They have a simple but effective methodology for keeping you informed on their work and time spent. They are also flexible in how they work. We have a team of 3 from Stitch working right alongside our internal team even interfacing with business stakeholders. They fit right in and operate how we'd like. Stitch did a great job of assessing our needs and proposing options for solving problems. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

At this point I do not have any downsides to share in our partnership. Review collected by and hosted on G2.com.

JB

Jenna B.

Enterprise (> 1000 emp.)

2/17/2025

"A Marketing Match Made in Heaven"

5/5

What do you like best about Stitch?

The Stitch team has diligently onboarded swiftly while establishing new processes to enhance our workflow efficiency. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

We habe been very pleased working with Stitch, not negative feedback so far. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Clearly define your goals and obstacles, and Stitch will guide you in the right direction. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch has developed a campaign tracking tool in ClickUp to reduce errors in our campaigns. Their email expert has recommended various email layouts and guided us in communicating best practices to our creative agency. They have also brought forth innovative ideas for future digital campaigns. Review collected by and hosted on G2.com.

JM

John Keith M.

Group Director Digital & Customer Experience

Enterprise (> 1000 emp.)

4/22/2025

"Experts using Braze"

5/5

What do you like best about Stitch?

The staff is knowledgeable, respectful, polite, and attentive to detail Review collected by and hosted on G2.com.

What do you dislike about Stitch?

No real dislikes they have opportunity with data integration, support, and simplifying pricing Review collected by and hosted on G2.com.

EE

Verified User in Entertainment

Mid-Market (51-1000 emp.)

4/25/2025

"Partnering with Stitch for Execution Suppot"

4/5

What do you like best about Stitch?

How they embed into my team and leverage the tools / processes that are already established. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

They can sometimes be a bit too execution focused which can require extra documentation and conversations to communicate requirements. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

This team is sharp, fast, and has a good understanding of Braze. If you are using Braze and need to extend the capabilities and resources of your team I would highly encourage levering Stitch. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

My team is at capacity so has engaged Stitch for support with Braze execution work. Review collected by and hosted on G2.com.

DB

Dylan B.

Vice President of Engagement and Analytics

Small-Business (50 or fewer emp.)

9/18/2024

"Excellent Partners, Not Just A Transaction"

5/5

What do you like best about Stitch?

They act as real right seat rides. They are along the implementation with us beyond just the technical work. Willing to look around the corner and see a potential bump in the road or suggest a new way of doing things that'll improve our performance as a team. Most importantly, they don't place these rigid toll-gates in the process that once you're past you can't revisit without spending more money to just have a conversation. Very flexible and effective method to scoping the work. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I mean, Indianapolis is kind of a b-minus city. I kid, I kid. They made me put something here. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

They've given me no reason whatsoever to not recommend; especially if you are switching from SFMC to Braze. They have a deep depth of knowledge in both products and remain on time with work at a high level. I've worked with four or five agencies in the digital marketing space and this is the first one that has truly, at all times, brought individuals to the project that have the requisite skill level for me to trust that our organizations dollars will be well used. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch is leading our transition from Salesforce Marketing Cloud to Braze. It's benefitting us by bringing strong technical and industry knowledge to the table. Review collected by and hosted on G2.com.

PR

Verified User in Retail

Mid-Market (51-1000 emp.)

1/28/2025

"Valuable technical partner"

3.5/5

What do you like best about Stitch?

The individuals we are working with, the process in which they have learned our business and current processes and provided solutions to transitioning/replicating things in Braze. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

We were really hoping for a more strategic partner that could provide suggested improvements to our process and strategy and also confirm best practices. We usually have to ask for these recommendations based on our obervations rather than them proactively identifying opportunities. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch is helping us transition all processes/assets from our previous marketing automation platform over to our new one, Braze. They have been especially helpful on technical end of things, working side by side with our development team to understand our use cases, location/systems where data is currently housed, etc. Review collected by and hosted on G2.com.

EH

Verified User in Health, Wellness and Fitness

Mid-Market (51-1000 emp.)

4/10/2025

"VP Marketing, Digital Health Technology Company"

5/5

What do you like best about Stitch?

Braze system experts

SFMC system experts

Highly technical knowledge (Snowflake, etc.)

Thought partners and solution seekers

Strong attention to detail and PM skills

Always available

Very collaborative Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I don't have any dislikes to share at this time. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If you're looking for a true partner and extension of your team to get the job done with quality, I would recommend Stitch 100x over. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

We were transitioning from SFMC to Braze with a fairly nascent martech stack and data infrastructure. Review collected by and hosted on G2.com.

AM

Andrew M.

Senior Manager, Business Development Projects / Support Coach Canada at Bin There Dump That

Mid-Market (51-1000 emp.)

8/16/2024

"Stitch did the entire setup of the Segment CDP for us."

5/5

What do you like best about Stitch?

They're easy to work with, speak english instead of in heavy tech jargon, and are proactive in finding solutions. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

The downside is the moving forward engagement structure, we had hoped we could keep them on a retainer and bank some hours each month so we would have the team available as issues arose. This wasn't an option that was available, so we will wait until we need to enhance our techstack and move to our "Future state" to engage them again. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Use them. They took a highly complex system and broke it down in a way that we can understand and armed our team with the knowhow to manage the system on the day to day they're fantastic. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

We needed to be better at gathering first party data and creating unified customer profiles from multiple sources, we had identified the Segment CDP as the best solution. Unfortunately, none of us had the first clue about implementing the tool and it wasn't until the Segment team introduced us to Bobby at Stitch did we start understand what was possible. We engaged the Stitch team to build out out the platform and get us started along our way. At first we had John and Ross leading us through the process but when John was promoted Becky filled in for him. Everyone was top shelf and helped us work through some significant unforseen challenges along the way. We now have data flowing to Segment and then into our data warehouse and it was all handled by the Stitch team. Review collected by and hosted on G2.com.