AL

Amanda L.

Mid-Market (51-1000 emp.)

2/23/2024

"Stitch is the resource you need"

5/5

What do you like best about Stitch?

They were critical in ensuring our team could hit the ground running with the new platform. They quickly learned our business and understood the complexities of our highly dynamic emails. They helped us hit a very aggressive deadline, so everyone is happy. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

While their pricing is higher, the quality of service and their technical knowledge justifies the cost. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Definitely would recommend engaging with Stitch for small or large complex projects. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch proved to be a valuable partner in our transition from Salesforce Marketing Cloud to Braze. Their expertise, professionalism, and dedication to customer satisfaction were evident throughout the entire migration process. We are extremely satisfied with the results and would not hesitate to engage Stitch for future projects. Review collected by and hosted on G2.com.

PC

Verified User in Cosmetics

Enterprise (> 1000 emp.)

2/20/2024

"Team Stitch for the Win!"

5/5

What do you like best about Stitch?

As a partner, I can easily say they are the best I've ever worked with or come across in this industry. They are so knowledgeable and beyond diligent in their work & I love how forward-thinking the team always is with ways to get ahead of the curve. I don't think our team could imagine day-to-day without the Stitch team now! Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I honestly have nothing negative to say nor can think of anything - they truly are one-of-a-kind experts in this space. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Don't think twice when considering Stitch. They are extremely unique in that they're willing to integrate with all intersections of your company and departments to get the job done - whether that be IT, Data, you name it. They are truly experts in this space and extremely trustworthy when it comes to looking to them for guidance and best practices within Braze & as a whole. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Following Stitch's seamless onboarding - they have become an integral part of our team in our migration to Braze & for all initiatives within the platform. In just a few months time, they've been beyond instrumental in guiding us as a knowledge base & resource for all things Braze, as well as our daily CRM-focused initiatives. Review collected by and hosted on G2.com.

ET

Elizabeth T.

Mid-Market (51-1000 emp.)

2/20/2024

"Above & beyond!"

5/5

What do you like best about Stitch?

Super proactive, every touchbase they are super engaged and ready to solve issues in realtime. Super organized through all the different tickets we have! Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Any issue we've come across, we connect as a team on how we can better communicate for future projects to outline issues and meet deadlines accordingly. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

If you're looking for braze experts to help roll out exciting ideas and spearhead new strategies. Look no further, Stitch has the team to complete all your wishlists tasks! Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch contributes so much to our brand across the board. Any new journeys, edits to our braze canvas flows, etc. Stitch is our point person in optimizing across all of our needs! Review collected by and hosted on G2.com.

PS

Verified User in Security and Investigations

Enterprise (> 1000 emp.)

2/26/2024

"Stepping up when needed"

4.5/5

What do you like best about Stitch?

They are very accommodating with meeting times and provide the information needed in a timely manner. They also excel at adapting to our preferred project planning style. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

Since there are so many things we are working on together, the number of people on the Stitch side supporting it has become too big to easily track who we should be looping in and when. There are also limitations on what they can help with since they have limited familiarity with our internal systems, so it can’t be a full replacement to the turnover issue. Review collected by and hosted on G2.com.

VN

Vic N.

Mid-Market (51-1000 emp.)

2/21/2024

"My Migration Life Support!"

5/5

What do you like best about Stitch?

The people! Everyone we worked with was so kind, positive, and solution-oriented. They made a stressful time feel way less daunting. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I wish we had MORE time with them. Sometimes the time difference or holidays were tricky when we had pressing concerns and they were already offline while we were still working. Review collected by and hosted on G2.com.

CB

Currin B.

2/22/2024

"Highly Recommend Stitch"

5/5

What do you like best about Stitch?

The Solutions Architects are top-tier. Very smart and talented. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

As is the case with most consulting firms, they are expensive and you will likely use more hours than anticipated in overhead and scope creep. Project management is focused on Stitch team workflow, so I suggest having an internal Project Manager for your own needs. Review collected by and hosted on G2.com.

PL

Verified User in Leisure, Travel & Tourism

Enterprise (> 1000 emp.)

5/29/2024

"Absolutely Exceptional; set a new standard for consultants."

5/5

What do you like best about Stitch?

Great listeners who care more about finding the ideal solution than selling you a service. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I wish we would have been introduced two years ago. Review collected by and hosted on G2.com.

Recommendations to others considering Stitch:

Don't hesitate. If you need help with Braze, give Stitch a call. Review collected by and hosted on G2.com.

What problems is Stitch solving and how is that benefiting you?

Stitch is helping our enterprise ensure Braze is fully optimized within our larger MarTech, solutioning ways to remove other tools with duplicative capabilities, and expiditing change management. Review collected by and hosted on G2.com.

CT

Courtney T.

Senior Manager, Customer Strategy

11/15/2023

"Stitch delivers on Braze platform expertise"

5/5

What do you like best about Stitch?

Knowledge of team members and flexibility Review collected by and hosted on G2.com.

What do you dislike about Stitch?

The cost associated with agency support outside Braze services Review collected by and hosted on G2.com.

AI

Verified User in Information Technology and Services

Enterprise (> 1000 emp.)

1/31/2024

"Stitch is a reliable partner with Braze expertise"

4.5/5

What do you like best about Stitch?

Braze expertise, flexibility and thoroughness of the team Review collected by and hosted on G2.com.

What do you dislike about Stitch?

My experience with Stitch team is positive! Review collected by and hosted on G2.com.

PM

Verified User in Marketing and Advertising

Enterprise (> 1000 emp.)

1/10/2024

"So helpful and reliable"

4.5/5

What do you like best about Stitch?

Knowledable about the products, reliable, and flexible. Review collected by and hosted on G2.com.

What do you dislike about Stitch?

I had a very positive experience with Stitch! Review collected by and hosted on G2.com.