Verified User in Consumer Goods
UC
Verified User in Consumer Goods
Small-Business (50 or fewer emp.)
"great emerging platform look forward to smoother running and more advanced intergration options"
3.5/5
What do you like best about Stitch Labs?

I love how it syncs everything for the many platforms we use in one place. Its amazing how it can integrate different currencies and keeps tracks of multiple shopifys, amazon marketplace, etc. It works really well for us with remote employees everywhere and accounting abroad. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

Automation and linking and some search does not work. They are still developing and its tough since we have a few different fulfillment centers for our orders and they have not been able to handle that just yet, forcing us to split off imported orders separately and then when we fulfill them it sends an automated email back that all items that have shipped!! Review collected by and hosted on G2.com.

Shanan M.
SM
Shanan M.
Manager of Operations
Consumer Goods
Small-Business (50 or fewer emp.)
"Clean Platform for Multi-Channel Business"
4.5/5
What do you like best about Stitch Labs?

Reporting functions are fantastic. Stitch offers several different reports to look at inventory and sales. I have been able to use the platform to create very functional demand planning. The inventory system is easy to update and interface with from the beginning. It is especially nice to see a platform that can do a lot and be functional and use friendly. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

Integrating with Magento has been a challenge however, that could easily be attributed to an issue with our coding and is not necessarily due to Stitch Labs. The support team has helped us every step of the way. Review collected by and hosted on G2.com.

JS
Jose S.
Small-Business (50 or fewer emp.)
"Stitch Labs: The perfect solution to make BUSINESS make SENSE"
5/5
What do you like best about Stitch Labs?

Stitch Labs is a truly innovative all in one solution for your business needs.

-Invoicing

-Packing

-Shipping

-Receiving

-Financials

-and much, much, much more

Features a wide open API that integrates into your sales channels, quickbooks, merchant services, and anything you can dream of.

Stitch labs is the best way for businesses, especially e-commerce, to put time and money back in their pockets.

Customer service is insanely fast, personal, and efficient. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

For the moment I have no complaints about stitch. Review collected by and hosted on G2.com.

Laura. F.
LF
Laura. F.
Illustrator
Graphic Design
Small-Business (50 or fewer emp.)
"stitch labs helped change my business"
5/5
What do you like best about Stitch Labs?

the inventory management system for stitch is just so great. you get real time numbers coming out of your inventory and it's so easy to manage. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

there's really not much to dislike! there's a lot of upfront work uploading everything, but really, that pays off in the end because you're able to see so much data about how and what you're selling - top sellers, monthly sales, etc. Review collected by and hosted on G2.com.

Charles B.
CB
Charles B.
Director of Purchasing & Inventory Control
Consumer Goods
Mid-Market (51-1000 emp.)
"Large Businesses Beware"
2.5/5
What do you like best about Stitch Labs?

The UI is clean and easy to navigate. It is very easy to find basic information within two clicks. The support staff is kind and trendy, but they are not always familiar of the needs of the retail community. They know the software well, but they do not seem to understand why our company needs what we need sometimes. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

For simple inventory management and reporting, this software is adequate. More complex functions either do not exist, or require customization that must be paid for. The ability to manipulate and create reports to suit your own needs does not currently exist. Though the staff is friendly, they do not seem very in tune with the needs of retailers. I have often asked for increased functionality only to get a response of, "We do not currently support that feature. We will make note that you requested it." Review collected by and hosted on G2.com.

Verified User in Entertainment
UE
Verified User in Entertainment
Mid-Market (51-1000 emp.)
"Takes a lot of work, but information available "
3.5/5
What do you like best about Stitch Labs?

The information is accurate, once you get it in. It's not necessarily intuitive for resources who do not have an accounting or P&L background. I would like better services from the company (our contact is not very proactive in asking how the tool works for us). There is probably a better service level we can ask for, but we have not to date. It seems like they install and then just move on. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

It takes a lot of set up to get the information accurate. Not necessarily intuitive. I'm sure we could build better integrations with our eCommerce platform, but that would require more work and investment we haven't been prepared to make. Review collected by and hosted on G2.com.

Thomas W.
TW
Thomas W.
Ecommerce Manager
Retail
Mid-Market (51-1000 emp.)
"Great for Small Businesses, Lacking functionality the bigger you get"
4/5
What do you like best about Stitch Labs?

Support is killer and the product is beautiful and simple to figure out. Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

The product has lots of intermittent problems. We've had trouble with multiple aspects of this product unexplainably breaking. Review collected by and hosted on G2.com.

Dan C.
DC
Dan C.
Investor / Integrator
Small-Business (50 or fewer emp.)
"Great platform and easy to use and manage"
4/5
What do you like best about Stitch Labs?

Easy integration to all of the selling channels I use Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

Didn't have the best mobile experience when testing on my phone. Review collected by and hosted on G2.com.

John J.
JJ
John J.
Owner
Retail
Small-Business (50 or fewer emp.)
"Owner"
5/5
What do you like best about Stitch Labs?

Integration, use of use, GUI, central point of contact to handle all sales from multiple channels Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

significant price jump beyond the 2 channels Review collected by and hosted on G2.com.

Verified User in Public Relations and Communications
UP
Verified User in Public Relations and Communications
Mid-Market (51-1000 emp.)
"Everyday use"
4/5
What do you like best about Stitch Labs?

Stitch is the best way to keep track of all online orders Review collected by and hosted on G2.com.

What do you dislike about Stitch Labs?

Stitch can be very confusing if not trained properly, but also have experienced a few glitches Review collected by and hosted on G2.com.