# Best Employee Monitoring Software *By [Jeffrey Lin](https://research.g2.com/insights/author/jeffrey-lin)* Employee monitoring software allows businesses to record employee productivity, attendance, and performance during work hours to ensure employees are using their time productively. These solutions can track time active, track location, screen activity, browser history, cursor movement, and business calls to ensure compliance with business policies and employee quality. Employee monitoring products are most frequently used by HR teams to measure worker policy compliance, managers of customer service teams to make sure representatives are working appropriately, and managers of remote working teams. The solutions can also benefit sales teams that are implementing new pitches or approaches to establish that proper messages are being conveyed to prospects. These products allow organizations to be agile, to quickly determine which methods are working, and to pivot depending on the level of success. For companies embracing the hybrid work environment and remote work situations, employee monitoring is a critical component of measuring performance quality. The [best employee monitoring software](https://learn.g2.com/best-employee-monitoring-software) has features with considerable overlap as those found in [time tracking software](https://www.g2.com/categories/time-tracking) and [contact center quality assurance software](https://www.g2.com/categories/contact-center-quality-assurance). To qualify for inclusion in the Employee Monitoring category, a product must: - Monitor employee activity through remote behavior tracking instruments like location tracking, screen activity, browser history, etc. - Oversee employee computers to ensure consistent level of productivity - Archive activities for future quality review ## Category Overview **Total Products under this Category:** 147 ## Trust & Credibility Stats **Why You Can Trust G2's Software Rankings:** - 30 Analysts and Data Experts - 9,500+ Authentic Reviews - 147+ Products - Unbiased Rankings G2's software rankings are built on verified user reviews, rigorous moderation, and a consistent research methodology maintained by a team of analysts and data experts. Each product is measured using the same transparent criteria, with no paid placement or vendor influence. While reviews reflect real user experiences, which can be subjective, they offer valuable insight into how software performs in the hands of professionals. Together, these inputs power the G2 Score, a standardized way to compare tools within every category. ## Best Employee Monitoring Software At A Glance - **Leader:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) - **Highest Performer:** [Controlio](https://www.g2.com/products/controlio/reviews) - **Easiest to Use:** [We360.ai](https://www.g2.com/products/we360-ai/reviews) - **Top Trending:** [Time Champ](https://www.g2.com/products/time-champ/reviews) - **Best Free Software:** [Hubstaff](https://www.g2.com/products/hubstaff/reviews) --- **Sponsored** ### Teramind Teramind is a unified workforce intelligence and cybersecurity platform designed to help organizations gain comprehensive visibility into employee activity, data movement, and insider risk across various environments, including endpoints, cloud applications, and networks. This platform integrates user activity monitoring, data loss prevention, and behavioral analytics to assist security teams in detecting insider threats, preventing data breaches, and investigating security incidents, all while supporting productivity optimization, AI governance, and compliance requirements. The platform is particularly beneficial for organizations that require a robust solution for monitoring and managing employee behavior and data security. It serves a diverse range of industries, including financial services, healthcare, government, manufacturing, and technology, where safeguarding sensitive information and mitigating insider risks are paramount. Teramind addresses various use cases, such as preventing intellectual property theft by departing employees, detecting compromised credentials, monitoring privileged user access, and enforcing acceptable use policies. Additionally, it aids organizations in demonstrating compliance with regulations like GDPR, HIPAA, and PCI-DSS. Teramind offers real-time data capture and alerting capabilities across desktop applications, web browsers, LLMs, AI Agents, email, file transfers, and cloud services. Security teams can leverage the platform to identify anomalous user behavior, enforce data protection policies, and respond to potential insider threats proactively. The software captures detailed audit trails, which include session recordings, screenshots, keystroke logging, application usage, and network activity, providing essential forensic evidence for security investigations and compliance audits. The architecture of Teramind supports various deployment options, including cloud-based SaaS, on-premises installations, and hybrid configurations, allowing organizations to choose a setup that best fits their operational needs. The platform seamlessly integrates with Security Information and Event Management (SIEM) systems, identity providers, and security orchestration tools, ensuring it fits well within existing security operations workflows. Notable features include AI-powered anomaly detection, natural language query reports, customizable alerting rules, and automated response actions that can block risky activities in real-time based on policy violations, enhancing the overall security posture of the organization. [Book a Demo](https://www.g2.com/external_clickthroughs/record?secure%5Bad_program%5D=ppc&secure%5Bad_slot%5D=category_product_list&secure%5Bcategory_id%5D=63&secure%5Bdisplayable_resource_id%5D=63&secure%5Bdisplayable_resource_type%5D=Category&secure%5Bmedium%5D=sponsored&secure%5Bplacement_reason%5D=page_category&secure%5Bplacement_resource_ids%5D%5B%5D=63&secure%5Bprioritized%5D=false&secure%5Bproduct_id%5D=21187&secure%5Bresource_id%5D=63&secure%5Bresource_type%5D=Category&secure%5Bsource_type%5D=category_page&secure%5Bsource_url%5D=https%3A%2F%2Fwww.g2.com%2Fcategories%2Femployee-monitoring-software&secure%5Btoken%5D=cc3e942dd2543359562778110ef755a97c13f9f99ba175b27368489b398b809e&secure%5Burl%5D=https%3A%2F%2Fwww.teramind.co%2Fdemo-request%2F%3Futm_source%3DG2%26utm_medium%3Dcpc&secure%5Burl_type%5D=book_demo) --- ## Top-Rated Products (Ranked by G2 Score) ### 1. [Hubstaff](https://www.g2.com/products/hubstaff/reviews) Hubstaff is a time tracking software built for global teams. Track hours with precision, automate payments and invoicing, and gain full visibility into how work gets done — whether your team is remote, hybrid, in-office or field-based. In addition to time tracking, Hubstaff includes built-in productivity monitoring features such as activity rates, app and URL usage, and optional screenshots — helping managers understand how time is spent and where focus is lost. The platform also offers advanced workforce analytics that classify work time, detect unusual activity patterns, and highlight inefficiencies — enabling data-driven decisions that improve performance and reduce wasted hours. Available on Mac, Windows, Linux, iOS, Android, and Chrome, Hubstaff platform integrates with over 35+ tools to streamline operations and support productive, high-performing teams. **Average Rating:** 4.4/5.0 **Total Reviews:** 2,202 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.6/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.5/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.5/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Hubstaff](https://www.g2.com/sellers/hubstaff) - **Company Website:** https://hubstaff.com - **Year Founded:** 2013 - **HQ Location:** Indianapolis, IN - **Twitter:** @HubStaff (11,575 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2358159/ (330 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, CEO - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 44% Small-Business, 25% Mid-Market #### Pros & Cons **Pros:** - Time Tracking (535 reviews) - Ease of Use (505 reviews) - Tracking Ease (396 reviews) - Time-saving (329 reviews) - Simple (312 reviews) **Cons:** - Inaccurate Tracking (190 reviews) - Time Tracking Issues (173 reviews) - Time Tracking (135 reviews) - Limited Features (113 reviews) - Missing Features (109 reviews) ### 2. [Time Doctor](https://www.g2.com/products/time-doctor/reviews) Time Doctor is a workforce analytics platform that helps organizations understand how work actually happens so leaders can act sooner, support teams better, and make smarter decisions. By turning everyday work data into clear, actionable insights, Time Doctor gives managers visibility without guesswork or invasive oversight. Teams, managers, and executives all see the same objective picture, creating shared accountability and more effective performance conversations. How teams use Time Doctor Individual contributors and teams gain clarity into how their time is spent, helping them reduce distractions, improve focus, and build more sustainable work habits. Managers use real-time and trend-based insights to spot bottlenecks early, coach more fairly, and address disengagement before it impacts performance. Leaders access workforce-level analytics to guide planning, improve operational efficiency, and align team output with business goals. Designed for remote, hybrid, and in-office environments, Time Doctor makes productivity data transparent and accessible across the organization. Privacy-first controls, employee-facing reports, and role-based access help build trust while maintaining accountability. Trusted by more than 245,000 active users, Time Doctor helps organizations move from reactive management to informed leadership, so teams can work smarter and perform at their best. **Average Rating:** 4.4/5.0 **Total Reviews:** 467 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.8/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.8/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.7/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Time Doctor](https://www.g2.com/sellers/time-doctor-bb915eeb-aa62-46ed-acdb-b6d50c989b74) - **Company Website:** https://www.timedoctor.com - **Year Founded:** 2010 - **HQ Location:** Las Vegas, NV - **Twitter:** @ManageYourTime (6,399 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2184443/ (483 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small-Business, 30% Mid-Market #### Pros & Cons **Pros:** - Time Tracking (108 reviews) - Time-saving (53 reviews) - Ease of Use (51 reviews) - Efficiency (45 reviews) - Features (43 reviews) **Cons:** - Technical Issues (19 reviews) - Missing Features (17 reviews) - Software Bugs (17 reviews) - Tracking Issues (15 reviews) - Limited Features (13 reviews) ### 3. [We360.ai](https://www.g2.com/products/we360-ai/reviews) We360.ai is a cloud-based employee monitoring software designed to provide organisations with valuable insights into their employees' work environments. Whether employees are working from home, in the office, or from any remote location, We360.ai transforms data from various aspects of the workplace into meaningful information and actionable insights. This capability enables businesses to enhance productivity and improve overall work dynamics. Targeted primarily at business leaders and HR professionals, We360.ai serves as a vital tool for organisations aiming to scale their operations efficiently. With over 120,000 users globally, the software is recognised for its ability to deliver immediate visibility into employee engagement and performance. It effectively tracks the impact of digital enablement initiatives, allowing leaders to make informed decisions that foster a more productive work culture. The software boasts a range of key features designed to optimise employee monitoring and productivity measurement. Users can benefit from 𝘁𝗶𝗺𝗲 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴, 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗮𝘁𝘁𝗲𝗻𝗱𝗮𝗻𝗰𝗲, and 𝗿𝗲𝗮𝗹-𝘁𝗶𝗺𝗲 𝗮𝗻𝗮𝗹𝘆𝘁𝗶𝗰𝘀, which collectively provide a comprehensive view of employee performance. Additionally, features such as 𝗮𝘂𝘁𝗼𝗺𝗮𝘁𝗲𝗱 𝗮𝗻𝗱 𝗺𝗮𝗻𝘂𝗮𝗹 𝘀𝗰𝗿𝗲𝗲𝗻𝘀𝗵𝗼𝘁𝘀 offer further insights into daily activities, while 𝘄𝗲𝗹𝗹𝗻𝗲𝘀𝘀 and 𝗳𝗶𝗲𝗹𝗱 𝘁𝗿𝗮𝗰𝗸𝗶𝗻𝗴 functionalities ensure that employee well-being is also prioritized. These features are particularly advantageous for organisations looking to maintain high levels of productivity while supporting their workforce's needs. We360.ai is designed with user-friendliness in mind, allowing for quick configuration within minutes. The software is compatible with major operating systems, including MacOS, Windows, and Linux, ensuring accessibility for a diverse range of users. Moreover, We360.ai offers a free trial, enabling potential clients to explore its capabilities before committing. The provision of live product training and dedicated account management, coupled with 24/7 technical support, further enhances the user experience, ensuring that clients receive the assistance they need at all times. By integrating We360.ai into their operations, organisations can foster flexible collaboration and enhance team productivity. The software not only helps in tracking performance but also ensures that teams remain synchronised in real-time, ultimately contributing to a more efficient and engaged workforce. **Average Rating:** 4.8/5.0 **Total Reviews:** 411 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **AI Text Summarization:** 9.4/10 (Category avg: 7.3/10) - **AI Text Generation:** 9.4/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 9.5/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Zenstack Corporation](https://www.g2.com/sellers/zenstack-corporation) - **Company Website:** https://we360.ai/ - **Year Founded:** 2020 - **HQ Location:** Bhopal, IN - **Twitter:** @we360_ai (92 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/we360-ai/ (87 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Manager, HR Manager - **Top Industries:** Information Technology and Services, Human Resources - **Company Size:** 57% Small-Business, 39% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (72 reviews) - Time Tracking (55 reviews) - Productivity (52 reviews) - Activity Tracking (46 reviews) - Customer Support (43 reviews) **Cons:** - Limited Customization (7 reviews) - Slow Loading (7 reviews) - Tracking Issues (7 reviews) - Limited Functionality (5 reviews) - Limited Integrations (5 reviews) ### 4. [Time Champ](https://www.g2.com/products/time-champ/reviews) Time Champ is an enterprise-grade Workforce Intelligence Platform built for teams that value operational clarity. Modern organizations run on people, processes, and performance, yet most leaders still struggle to connect the dots across them. Time Champ helps companies see how work truly happens across teams, tools, and workflows, and turns that visibility into actionable insights. Time Champ unifies employee monitoring, time tracking, productivity insights, project management, utilization trends and workforce analytics into one decision-grade platform. Through real-time dashboards, advanced analytics, and customizable reports, leaders gain clarity into how time, effort, and resources translate into outcomes. With Time Champ, operations, HR, delivery, and executive teams can: • Improve resource allocation and capacity planning • Detect early risk signals that impact delivery timelines • Reduce bandwidth waste and burnout patterns • Optimize project costs and workforce utilization • Replace spreadsheets and assumptions with decision-grade insights The platform consolidates attendance records, time tracking logs, employee monitoring data, task activity, application usage, project workflows, and field operations into role-based dashboards designed for clarity and insights. Built for hybrid, remote, field, and in-office teams, Time Champ is modular, scalable, and enterprise-ready, supporting operational growth without adding complexity. In one sentence, Time Champ gives leaders real-time clarity into Employee activity, productivity, time usage, operational efficiency, and performance insights, empowering confident, data-backed decisions. **Average Rating:** 4.8/5.0 **Total Reviews:** 110 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.4/10 (Category avg: 7.3/10) - **AI Text Generation:** 8.7/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.4/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Snovasys Software Solutiions](https://www.g2.com/sellers/snovasys-software-solutiions) - **Year Founded:** 2008 - **HQ Location:** Middlesex, GB - **Twitter:** @snovasys (183 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/snovasys/ (306 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Digital Marketing Executive - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 52% Small-Business, 44% Mid-Market #### Pros & Cons **Pros:** - Efficiency (25 reviews) - Productivity Improvement (25 reviews) - Time-saving (25 reviews) - Time Tracking (25 reviews) - Ease of Use (22 reviews) **Cons:** - Learning Curve (7 reviews) - App Malfunction (2 reviews) - Limited Features (2 reviews) - Overwhelming Experience (2 reviews) - Poor Interface Design (2 reviews) ### 5. [Teramind](https://www.g2.com/products/teramind/reviews) Teramind is a unified workforce intelligence and cybersecurity platform designed to help organizations gain comprehensive visibility into employee activity, data movement, and insider risk across various environments, including endpoints, cloud applications, and networks. This platform integrates user activity monitoring, data loss prevention, and behavioral analytics to assist security teams in detecting insider threats, preventing data breaches, and investigating security incidents, all while supporting productivity optimization, AI governance, and compliance requirements. The platform is particularly beneficial for organizations that require a robust solution for monitoring and managing employee behavior and data security. It serves a diverse range of industries, including financial services, healthcare, government, manufacturing, and technology, where safeguarding sensitive information and mitigating insider risks are paramount. Teramind addresses various use cases, such as preventing intellectual property theft by departing employees, detecting compromised credentials, monitoring privileged user access, and enforcing acceptable use policies. Additionally, it aids organizations in demonstrating compliance with regulations like GDPR, HIPAA, and PCI-DSS. Teramind offers real-time data capture and alerting capabilities across desktop applications, web browsers, LLMs, AI Agents, email, file transfers, and cloud services. Security teams can leverage the platform to identify anomalous user behavior, enforce data protection policies, and respond to potential insider threats proactively. The software captures detailed audit trails, which include session recordings, screenshots, keystroke logging, application usage, and network activity, providing essential forensic evidence for security investigations and compliance audits. The architecture of Teramind supports various deployment options, including cloud-based SaaS, on-premises installations, and hybrid configurations, allowing organizations to choose a setup that best fits their operational needs. The platform seamlessly integrates with Security Information and Event Management (SIEM) systems, identity providers, and security orchestration tools, ensuring it fits well within existing security operations workflows. Notable features include AI-powered anomaly detection, natural language query reports, customizable alerting rules, and automated response actions that can block risky activities in real-time based on policy violations, enhancing the overall security posture of the organization. **Average Rating:** 4.6/5.0 **Total Reviews:** 145 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.0/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.4/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.7/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Teramind](https://www.g2.com/sellers/teramind) - **Company Website:** https://www.teramind.co/ - **Year Founded:** 2014 - **HQ Location:** Aventura, FL - **Twitter:** @teramindco (881 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/5090184/ (205 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 52% Small-Business, 40% Mid-Market #### Pros & Cons **Pros:** - Customer Support (9 reviews) - Monitoring (9 reviews) - Ease of Use (7 reviews) - Employee Monitoring (7 reviews) - User Monitoring (7 reviews) **Cons:** - Complexity (3 reviews) - Difficult Setup (3 reviews) - Dashboard Issues (2 reviews) - Difficult Navigation (2 reviews) - Inadequate Monitoring (2 reviews) ### 6. [DeskTime](https://www.g2.com/products/desktime-desktime/reviews) DeskTime is an automatic time tracking app that helps teams measure productivity and manage workflows. Easy-to-use features help you oversee your team's work habits, follow project progress, plan shifts, manage absences, and keep workloads balanced effortlessly. Automatic time tracking allows employees to focus on their work rather than manually logging time, while giving managers the data-driven insights needed to make informed decisions. **Average Rating:** 4.5/5.0 **Total Reviews:** 395 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.1/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.1/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.0/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Draugiem Group](https://www.g2.com/sellers/draugiem-group) - **Company Website:** https://www.draugiemgroup.com - **Year Founded:** 2004 - **HQ Location:** Rīga, Rīgas rajons - **LinkedIn® Page:** https://www.linkedin.com/company/1223470/ (49 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Software Engineer - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 66% Small-Business, 32% Mid-Market #### Pros & Cons **Pros:** - Time Tracking (59 reviews) - Ease of Use (46 reviews) - Time-saving (42 reviews) - Tracking Ease (32 reviews) - Efficiency (31 reviews) **Cons:** - Limited Features (14 reviews) - Missing Features (14 reviews) - Expensive (10 reviews) - Inaccurate Tracking (9 reviews) - Limited Customization (9 reviews) ### 7. [Insightful](https://www.g2.com/products/insightful/reviews) Insightful is workforce analytics software that shows how work actually happens across your teams. When work is spread across people, locations, and tools, small gaps add up fast. Time goes missing. Work slows down. Problems surface late. Insightful makes this visible. You can see where time is going, how teams are performing, and where work is breaking down — without relying on manual tracking or guesswork. With Insightful, you can: - See how time is spent across teams - Spot drops in utilization and output early - Understand where work slows down or gets stuck - Compare performance across teams, roles, or locations - Use real activity data to review work and resolve disputes This is not just another monitoring tool. Insightful helps you run better operations. You get clear data you can use in weekly reviews, planning, and day-to-day decisions. It combines automatic time tracking, activity data, and reporting in one place — so you can improve performance without adding overhead. Teams choose Insightful because it delivers strong visibility and control without the cost or complexity of heavier tools. **Average Rating:** 4.6/5.0 **Total Reviews:** 294 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.3/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.9/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.9/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.9/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Insightful (formerly Workpuls)](https://www.g2.com/sellers/insightful-formerly-workpuls) - **Company Website:** https://www.insightful.io/ - **Year Founded:** 2015 - **HQ Location:** New York, US - **Twitter:** @insightfulio (454 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/9375542/ (114 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Director - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 55% Small-Business, 33% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (55 reviews) - User Interface (27 reviews) - Time-saving (25 reviews) - Efficiency (23 reviews) - Productivity (23 reviews) **Cons:** - Missing Features (14 reviews) - Technical Issues (13 reviews) - Limited Customization (10 reviews) - Learning Curve (9 reviews) - Limited Features (9 reviews) ### 8. [ActivTrak](https://www.g2.com/products/activtrak/reviews) ActivTrak helps enterprises drive operational efficiency through AI-powered workforce intelligence. Its award-winning platform transforms work activity data into actionable insights for workforce management, workforce productivity and workforce planning — enabling measurable ROI and stronger business outcomes. More than 9,500 organizations trust ActivTrak's technology, recognized by Deloitte's Technology Fast 500, Inc. 5000, TrustRadius, and G2. Backed by Sapphire Ventures and Elsewhere Partners, ActivTrak leads the way in privacy-first workforce data that fuels the future of intelligent work. **Average Rating:** 4.3/5.0 **Total Reviews:** 326 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.2/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.0/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.0/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Birch Grove Software, Inc.](https://www.g2.com/sellers/birch-grove-software-inc) - **Company Website:** https://www.activtrak.com/?utm_source=LinkedIn&utm_medium=social&utm_campaign=profile-link&utm_content=profile - **Year Founded:** 2009 - **HQ Location:** Austin, TX - **Twitter:** @activtrak (5,845 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/3768148/ (176 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** IT Manager, Operations Manager - **Top Industries:** Information Technology and Services, Hospital & Health Care - **Company Size:** 52% Small-Business, 43% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (54 reviews) - Productivity Improvement (31 reviews) - Employee Monitoring (29 reviews) - Helpful (29 reviews) - Visibility (29 reviews) **Cons:** - Complexity (20 reviews) - Insufficient Detail (16 reviews) - Limited Features (15 reviews) - Not User-Friendly (15 reviews) - Difficult Navigation (14 reviews) ### 9. [WebWork Time Tracker](https://www.g2.com/products/webwork-time-tracker/reviews) WebWork is an intelligent time tracking software that automates workforce management from clock-in to payroll, delivering enterprise-grade capabilities at just $3.99/month. As comprehensive employee time tracking software, WebWork solves the fundamental challenge businesses face: getting professional tracking features without enterprise complexity or surveillance overreach. Built specifically for SMBs, agencies, and growing teams, this automatic time tracking software operates through a powerful desktop time tracker that captures every billable minute while respecting employee privacy. Our signature Silent Tracker technology revolutionizes remote worker time tracking by running invisibly on company devices—no distracting timers, no manual starts and stops, just accurate time data flowing seamlessly into timesheets and payroll. The platform's time tracker with screenshots demonstrates WebWork's commitment to flexibility. Configure employee screenshot monitoring exactly how your culture demands—fully visible for transparency, blurred for privacy protection, or completely disabled for trust-based environments. This balanced approach to employee monitoring software provides accountability without invasion, making WebWork equally effective for remote teams, hybrid workforces, and traditional offices. Beyond basic employee activity tracking, WebWork's AI engine transforms raw data into business intelligence. Our remote employee monitoring actively prevents burnout by analyzing workload patterns, identifies productivity bottlenecks before they impact deadlines, and provides actionable recommendations that improve team performance. Integrated employee timesheet software eliminates manual entries and approval delays, while automated employee timekeeping software ensures accuracy across all shifts and projects. The complete workflow continues through employee attendance monitoring that syncs with PTO and shift management, culminating in our time tracking and billing software that handles invoicing, expense tracking, and automated payroll distribution via PayPal, Stripe, Deel, and dozens more integrations—creating a true clock-in to payroll ecosystem that saves 10+ administrative hours weekly. **Average Rating:** 4.6/5.0 **Total Reviews:** 240 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.7/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.0/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [WebWork Time Tracker](https://www.g2.com/sellers/webwork-time-tracker) - **Company Website:** https://www.webwork-tracker.com - **Year Founded:** 2016 - **HQ Location:** Yerevan, Armenia - **Twitter:** @WebWork_Tracker (721 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10447605/ (21 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Front Desk Representative, Virtual Assistant - **Top Industries:** Computer Software, Information Technology and Services - **Company Size:** 45% Mid-Market, 40% Small-Business #### Pros & Cons **Pros:** - Ease of Use (77 reviews) - Time Tracking (77 reviews) - Time-saving (55 reviews) - Tracking Ease (42 reviews) - Efficiency (34 reviews) **Cons:** - Time Tracking Issues (30 reviews) - Software Bugs (23 reviews) - Inaccurate Tracking (19 reviews) - App Performance (18 reviews) - Clocking Issues (16 reviews) ### 10. [Controlio](https://www.g2.com/products/controlio/reviews) Сontrolio, a top-tier employee monitoring software, empowers organizations to unlock valuable insights into daily workflows, manage workload balance, and gauge employee performance without infringing their privacy. Boosting employee productivity, improving work policies, and enhancing data security have now become easier than ever! **Average Rating:** 4.9/5.0 **Total Reviews:** 75 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.8/10 (Category avg: 7.3/10) - **AI Text Generation:** 8.7/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.5/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [EfficientLab LLC](https://www.g2.com/sellers/efficientlab-llc) - **Company Website:** https://www.controlio.net - **Year Founded:** 2017 - **HQ Location:** Bronx, NY - **LinkedIn® Page:** https://www.linkedin.com/company/3562455?trk=tyah&trkInfo=clickedVertical%3Acompany%2CclickedEntityId%3A3562455%2Cidx%3A1-1-1%2CtarId%3A1476891281133%2Ctas%3AEfficientLab (4 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Transportation/Trucking/Railroad - **Company Size:** 50% Mid-Market, 47% Small-Business #### Pros & Cons **Pros:** - Ease of Use (26 reviews) - Employee Monitoring (19 reviews) - Insights (18 reviews) - Reporting (18 reviews) - Time Tracking (17 reviews) **Cons:** - Learning Curve (5 reviews) - Limited Customization (4 reviews) - Complexity (3 reviews) - Limited Functionality (3 reviews) - Poor Interface Design (3 reviews) ### 11. [EmpMonitor](https://www.g2.com/products/empmonitor/reviews) EmpMonitor is a cloud-based workforce productivity and engagement analytics tool designed to assist organizations in monitoring employee performance, managing time tracking, and enhancing overall workforce efficiency. It offers a comprehensive suite of features that cater to various work environments, including remote, hybrid, and on-premise setups. By providing real-time insights and detailed analytics, EmpMonitor empowers businesses to optimize operations, ensure data security, and foster a productive work culture. Key Features and Functionality: - Employee Monitoring: Track employee activities with detailed analysis, offering insights into daily and hourly performance to enhance team productivity. - Time Tracking: Monitor working hours meticulously to assess accountability, analyze productive versus idle time, and generate accurate timesheet reports. - User Activity Monitoring: Gain comprehensive insights into user actions, applications, and web usage to ensure optimal productivity and security. - Insider Threat Prevention: Identify and mitigate risks associated with employee behavior by tracking usage of company assets and detecting potentially harmful activities in real-time. - Attendance Management: Streamline attendance and leave management with efficient tracking systems, reducing manual processes and ensuring data accuracy. - Project Management: Facilitate team collaboration, track project progress, and meet deadlines effectively with integrated project management tools. - Data Loss Prevention: Safeguard sensitive information by preventing unauthorized access and ensuring data security through robust prevention measures. - Alerts and Notifications: Receive real-time alerts and notifications to take immediate action, enhancing security and operational efficiency. - Advanced Reporting: Generate detailed reports on project progress, resource allocation, and team performance to make informed, data-driven decisions. Primary Value and Solutions Provided: EmpMonitor addresses the critical need for organizations to maintain high productivity levels while ensuring data security and compliance. By offering real-time monitoring and comprehensive analytics, it enables businesses to identify inefficiencies, manage remote and hybrid teams effectively, and prevent insider threats. The platform's user-friendly interface and robust feature set make it an indispensable tool for companies aiming to optimize workforce management and achieve sustainable success. **Average Rating:** 4.9/5.0 **Total Reviews:** 19 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 10.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 10.0/10 (Category avg: 7.3/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 9.8/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [EmpMonitor](https://www.g2.com/sellers/empmonitor) - **Year Founded:** 2015 - **HQ Location:** Bengaluru, IN - **Twitter:** @empmonitor (122 Twitter followers) - **LinkedIn® Page:** https://in.linkedin.com/company/empmonitor (37 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Marketing and Advertising - **Company Size:** 55% Mid-Market, 45% Small-Business #### Pros & Cons **Pros:** - Employee Monitoring (2 reviews) **Cons:** - Slow Loading (1 reviews) ### 12. [JustCall](https://www.g2.com/products/saas-labs-justcall/reviews) JustCall is the only AI-powered business communication platform that brings calls, texts, email, and WhatsApp together in one place. It helps customer-facing teams work more efficiently, respond faster, and connect better with prospects and customers. 6,000+ businesses worldwide use JustCall to: - Manage all customer conversations from a single platform - Automate routine tasks and workflows - Get real-time AI insights to improve conversations - Ensure 24/7 coverage with inbound AI Voice Agents (outbound support coming soon) Key features: - Calling: Global phone numbers, inbound/outbound calling, smart routing, auto/predictive/power dialers - Messaging: SMS & MMS, workflows, bots, shared WhatsApp inbox, multi-level IVR, shared email inbox - AI tools: Real-time agent assist, AI coaching, sentiment analysis, call scoring, live monitoring, SMS Copilot, inbound AI Voice Agent - Integrations & collaboration: 100+ CRM integrations, collaborative team workspace **Average Rating:** 4.3/5.0 **Total Reviews:** 2,348 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 7.4/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.2/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Saas Labs](https://www.g2.com/sellers/saas-labs) - **Company Website:** https://www.saaslabs.co/ - **Year Founded:** 2016 - **HQ Location:** Palo Alto, California - **Twitter:** @saas_labs (306 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10436435/ (430 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** CEO, Account Executive - **Top Industries:** Computer Software, Financial Services - **Company Size:** 59% Small-Business, 31% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (853 reviews) - Features (528 reviews) - Helpful (453 reviews) - Call Management (415 reviews) - Calling Features (389 reviews) **Cons:** - Call Issues (466 reviews) - Call Functionality (324 reviews) - Connection Issues (271 reviews) - Poor Call Quality (234 reviews) - Slow Loading (223 reviews) ### 13. [Superworks](https://www.g2.com/products/superworks/reviews) Headline: Transform Your Workplace with Superworks HRMS: Boost Productivity & Employee Happiness About Superworks: Superworks empowers enterprises and SMBs to create thriving, productive workplaces by streamlining HR and operational processes. Our comprehensive Super HRMS suite is designed to simplify complex tasks and boost employee engagement, driving tangible results for your business. Key Features & Benefits: 1. Recruit Top Talent: Streamline your hiring process with our powerful RECRUIT module. From applicant tracking to onboarding, find the perfect candidates faster and more efficiently. This reduces time-to-hire and lowers recruitment costs. 2. Streamlined Employee Lifecycle Management: Manage the entire employee lifecycle from onboarding to offboarding within a single platform. Automate key processes, ensure data consistency, and improve the employee experience. This reduces administrative burden, improves data accuracy, and enhances employee satisfaction throughout their journey with the company. 3. Accurate Attendance Tracking: Simplify attendance management with automated time and attendance tracking. Eliminate manual processes, reduce errors, and gain real-time visibility into employee attendance. This reduces payroll errors, minimizes time theft, and improves workforce management. 4. Effective Field Force Management: Manage your field teams efficiently with our dedicated tools for tracking location, assigning tasks, and monitoring performance. This improves field team productivity, optimizes routes, and enhances customer service. 5. Effortless Payroll: Simplify payroll management with our automated PAYROLL system. Ensure accurate and timely payments, reduce errors, and stay compliant with evolving regulations. This minimizes compliance risks and frees up HR for strategic initiatives. 6. Boost Performance: Drive employee growth and development with our integrated PERFORMANCE management tools. Set clear goals, conduct performance reviews, and provide valuable feedback to maximize individual and team performance. This improves employee engagement, drives performance improvements, and supports career development. 7. Efficient Asset Management: Take control of your company's assets with our ASSETS module. Track inventory, manage maintenance, and optimize asset utilization. This reduces operational costs and improves asset ROI. Seamless Project Management: Manage projects effectively with our integrated PROJECT MANAGEMENT tools. Collaborate seamlessly, track progress, and ensure projects are delivered on time and within budget. This improves project delivery rates and enhances team collaboration. 8. Enhanced Employee Monitoring (Optional - Use with caution and transparency): Gain insights into team activity and productivity with our EMPLOYEE MONITORING features (Note: Ensure compliance with all applicable laws and ethical guidelines). This can help identify productivity bottlenecks and optimize workflows, while ensuring employee privacy is respected. 9. Real-Time Communication: Foster seamless communication and collaboration with our built-in CHAT platform. Connect employees, share updates, and facilitate teamwork. This improves internal communication and strengthens team cohesion. 10. Gather Valuable Feedback: Collect employee feedback with our easy-to-use SURVEY tools. Gain valuable insights into employee satisfaction, identify areas for improvement, and create a more positive work environment. This improves employee morale and drives positive organizational change. Our Commitment: At Superworks, we're committed to providing cutting-edge SaaS solutions that simplify your operations, boost efficiency, and empower your people. We believe that a happy and productive workforce is the key to business success, and our Super HRMS suite is designed to help you achieve just that. Why Choose Superworks? 1. Comprehensive Suite: One integrated platform for all your HR and operational needs. 2. User-Friendly Interface: Easy to learn and use, minimizing training time and maximizing adoption. 3. Scalable Solution: Grows with your business, adapting to your changing needs. 4. Dedicated Support: Our expert team is here to support you every step of the way. **Average Rating:** 4.8/5.0 **Total Reviews:** 191 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.6/10 (Category avg: 9.0/10) - **AI Text Summarization:** 9.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 9.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 9.3/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [SUPERWORKS](https://www.g2.com/sellers/superworks) - **Company Website:** https://superworks.com/ - **Year Founded:** 2020 - **HQ Location:** Surat, IN - **LinkedIn® Page:** https://www.linkedin.com/company/78054562 (102 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** HR Manager, Human Resources Manager - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 51% Mid-Market, 48% Small-Business #### Pros & Cons **Pros:** - Ease of Use (81 reviews) - Helpful (45 reviews) - Features (43 reviews) - Efficiency (38 reviews) - Time-saving (37 reviews) **Cons:** - Slow Loading (12 reviews) - Limited Features (11 reviews) - Missing Features (11 reviews) - Chat Application Performance (9 reviews) - Chat Issues (9 reviews) ### 14. [WorkTime](https://www.g2.com/products/worktime/reviews) WorkTime is an employee, computer and internet monitoring software. WorkTime monitors productivity and helps boosting it. It monitors working-from-home, remote, and in-office employees. WorkTime does not support any invasive monitoring. It is designed for heavy loads and works well on 1-15,000+ computers. **Average Rating:** 4.6/5.0 **Total Reviews:** 72 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.4/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.0/10 (Category avg: 7.3/10) - **AI Text Generation:** 5.8/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 5.6/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [WorkTime](https://www.g2.com/sellers/worktime) - **HQ Location:** Canada - **Twitter:** @worktime (146 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/wortime/ (10 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Hospital & Health Care, Information Technology and Services - **Company Size:** 62% Small-Business, 29% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (26 reviews) - Reporting (16 reviews) - Setup Ease (15 reviews) - Efficiency (11 reviews) - Productivity (10 reviews) **Cons:** - Poor Interface Design (7 reviews) - Difficult Navigation (4 reviews) - Poor Reporting (4 reviews) - Expensive (3 reviews) - Limited Customization (3 reviews) ### 15. [Prodoscore](https://www.g2.com/products/prodoscore/reviews) Prodoscore™ is a data intelligence solution designed to help organizations enhance employee productivity and streamline team performance. The AI-powered platform provides insights that empower employees rather than overwhelming them with arbitrary metrics. By analyzing daily activities across various business applications, Prodoscore offers a comprehensive view of workforce dynamics, enabling organizations to make informed decisions that foster a more productive work environment. Targeted primarily at businesses looking to optimize their workforce, Prodoscore is suitable for teams of all sizes across various industries. The solution is particularly beneficial for managers and team leaders who seek to understand employee engagement and productivity levels without resorting to traditional, often misleading performance metrics. With its focus on employee-centric data, Prodoscore helps organizations identify areas for improvement while ensuring that employees feel supported rather than scrutinized. One of Prodoscore's key features is its ability to integrate seamlessly with a wide range of cloud-based tools, including Google Workspace, Office 365, CRM systems, and UCaaS platforms. This integration allows for collecting rich, API-based data from daily activities, providing a robust dataset that reflects real-time employee engagement. The insights help organizations identify trends, streamline processes, and uncover opportunities for workforce optimization, ultimately leading to enhanced productivity and job satisfaction. The implementation of Prodoscore is designed to be quick and unobtrusive, taking less than 15 minutes to set up without impacting end users. This ease of integration ensures that organizations can leverage valuable insights almost immediately, making it a practical choice for businesses looking to enhance their operational efficiency. By focusing on meaningful data rather than superficial metrics, Prodoscore stands out as a solution that prioritizes employee well-being while driving organizational success. Overall, Prodoscore provides a unique approach to understanding and improving workforce productivity. Harnessing AI-driven insights and integrating with existing business tools empowers organizations to make data-informed decisions that benefit both employees and the overall business. **Average Rating:** 4.6/5.0 **Total Reviews:** 65 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **AI Text Summarization:** 5.2/10 (Category avg: 7.3/10) - **AI Text Generation:** 5.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 5.2/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Prodoscore](https://www.g2.com/sellers/prodoscore) - **Company Website:** https://www.prodoscore.com - **Year Founded:** 2018 - **HQ Location:** Los Angeles, CA - **Twitter:** @Prodoscore (312 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/10681050/ (33 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Telecommunications, Computer Software - **Company Size:** 48% Mid-Market, 30% Small-Business #### Pros & Cons **Pros:** - Ease of Use (20 reviews) - Helpful (18 reviews) - Insights (18 reviews) - Useful (15 reviews) - Productivity Improvement (14 reviews) **Cons:** - Missing Features (11 reviews) - Insufficient Data (6 reviews) - Lacking Features (5 reviews) - Difficult Navigation (4 reviews) - Limited Features (4 reviews) ### 16. [Apploye](https://www.g2.com/products/apploye-apploye/reviews) Apploye is a powerful remote employee monitoring solution designed to help businesses manage teams effortlessly. Whether your team works remotely, in-office, or in a hybrid setup, Apploye provides the tools you need to stay organized, productive, and in control. With automatic time tracking, screenshot monitoring, app and URL usage tracking, idle time detection, and detailed productivity reports, Apploye gives you complete visibility into your team’s workflow. Managers can easily monitor project progress, track task-based time, generate custom reports, and manage payroll with accurate timesheet data. **Average Rating:** 4.6/5.0 **Total Reviews:** 29 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 5.8/10 (Category avg: 7.3/10) - **AI Text Generation:** 5.8/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 5.8/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Apploye](https://www.g2.com/sellers/apploye) - **HQ Location:** Wan Chai, Hong Kong - **Twitter:** @Apploye_Inc (148 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/apploye/ (33 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 63% Small-Business, 20% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (10 reviews) - Screenshot Features (7 reviews) - Time Tracking (7 reviews) - Easy Setup (5 reviews) - Employee Monitoring (5 reviews) **Cons:** - Limited Features (3 reviews) - Poor Interface Design (2 reviews) - Billing Issues (1 reviews) - Clocking Issues (1 reviews) - Difficult Navigation (1 reviews) ### 17. [CurrentWare](https://www.g2.com/products/currentware/reviews) CurrentWare is a remote employee monitoring, data loss prevention, internet management, and cybersecurity software suite. Each module can be purchased individually or as a full suite for the best value. With CurrentWare's diverse yet intuitive feature set you will improve employee productivity, data security, and business intelligence with advanced awareness and control over how technology is used in your organization. **Average Rating:** 4.6/5.0 **Total Reviews:** 43 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.5/10 (Category avg: 9.0/10) - **AI Text Summarization:** 2.1/10 (Category avg: 7.3/10) - **AI Text Generation:** 2.1/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 2.1/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [CurrentWare](https://www.g2.com/sellers/currentware) - **Year Founded:** 2003 - **HQ Location:** Mississauga, CA - **Twitter:** @CurrentWare (634 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2993934 (41 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 42% Small-Business, 35% Mid-Market #### Pros & Cons **Pros:** - Customer Support (4 reviews) - Ease of Use (3 reviews) - Insights (3 reviews) - Access Control (2 reviews) - Easy Integrations (2 reviews) **Cons:** - Limited Features (1 reviews) - Limited Functionality (1 reviews) - Tracking Issues (1 reviews) ### 18. [Intelogos](https://www.g2.com/products/intelogos/reviews) Intelogos is a workforce analytics and AI performance management software that helps companies understand and improve team performance. Intelogos is the only solution that provides insights into the effort that team members put in and the results they achieve. At the same time, Intelogos is very focused on employee well-being and privacy, ensuring that your team is on board with using our solution. **Average Rating:** 5.0/5.0 **Total Reviews:** 110 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.0/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 9.1/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.9/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Intelogos Inc.](https://www.g2.com/sellers/intelogos-inc) - **Year Founded:** 2022 - **HQ Location:** New York - **Twitter:** @intelogos (22 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/intelogos/ (3 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 91% Small-Business, 27% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (56 reviews) - Visibility (48 reviews) - Time Tracking (44 reviews) - Features (39 reviews) - Insights (37 reviews) **Cons:** - Limited Customization (22 reviews) - Limited Features (19 reviews) - Expensive (13 reviews) - Learning Curve (13 reviews) - Complex Setup (10 reviews) ### 19. [WorkStatus](https://www.g2.com/products/valuecoders-workstatus/reviews) Workstatus is a work intelligence platform built for service organizations where time, delivery, and margins matter. It is used by teams ranging from 50 to 500+ employees across IT services, digital agencies, BPOs, consulting firms, and field operations. Workstatus unifies time tracking, project activity, attendance, and field data into a single system of record. Customers report up to 60 percent less manual reporting, 90 percent visibility into utilization, and earlier detection of project overruns and margin leakage across fixed-bid and retainer work. Unlike basic time tracking tools, Workstatus focuses on understanding work patterns, workload balance, and delivery health. This helps leaders improve resource planning, reduce burnout risk, and make data-driven decisions without intrusive monitoring. Designed for remote, hybrid, and field teams, Workstatus integrates with existing tools and supports fast onboarding, strong compliance controls, and transparent workforce practices at scale. **Average Rating:** 4.5/5.0 **Total Reviews:** 14 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 7.5/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [ValueCoders](https://www.g2.com/sellers/valuecoders) - **Year Founded:** 2004 - **HQ Location:** Gurugram, IN - **Twitter:** @ValueCoders (4,980 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/2565912 (152 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 57% Mid-Market, 36% Small-Business #### Pros & Cons **Pros:** - Time Tracking (8 reviews) - Ease of Use (5 reviews) - Time-saving (4 reviews) - Efficiency (3 reviews) - Features (3 reviews) **Cons:** - Software Bugs (2 reviews) - Clocking Issues (1 reviews) - Confusing Visualization (1 reviews) - Dashboard Issues (1 reviews) - Dashboard Performance (1 reviews) ### 20. [Monitask](https://www.g2.com/products/monitask/reviews) Monitask is an employee monitoring software solution designed for businesses to track remote teams’ productivity, identify inefficiencies, and optimize workflow. It provides insights into employee work habits by recording detailed activity metrics and generating comprehensive reports, enabling organizations to make data-driven decisions that enhance accountability and performance. Monitask is particularly useful for companies managing remote teams, BPO firms, and businesses of all sizes that require visibility into employee activities. By tracking how work hours are spent, businesses can ensure that employees remain focused and productive while identifying potential bottlenecks that impact efficiency. The software offers a range of monitoring tools, including time tracking, application usage monitoring, and automated reporting, making it an all-in-one solution for businesses that prioritize productivity management. Key Features and Benefits: Employee Productivity Monitoring – Tracks time spent on tasks, application usage, and active work hours, allowing managers to assess efficiency and workload distribution. Stealth Mode Monitoring – Enables discreet tracking without disrupting workflow, operating undetectably to provide accurate activity insights without causing employee concerns. Robust Clicker and Cheating Detection – Identifies suspicious or artificial activity, preventing fraudulent time tracking and ensuring that recorded work hours accurately reflect real employee engagement. Productivity Insights – Generates detailed reports on employee performance, work habits, and efficiency trends, helping businesses make informed decisions to improve operations. Seamless Integrations – Connects with popular project management and communication tools, streamlining workflows and improving team collaboration. Automated Email Reports – Sends daily and weekly performance summaries to managers, offering real-time analytics on employee activities without requiring manual report generation. Monitask’s monitoring capabilities help businesses optimize workforce management, improve accountability, and ensure that employees remain productive while working remotely. Its comprehensive analytics allow managers to identify inefficiencies, track trends, and implement improvements based on data-driven insights. By integrating seamlessly with project management and communication tools, Monitask becomes a valuable addition to businesses seeking an efficient, scalable employee monitoring solution. With its ability to detect potential inefficiencies, enforce compliance, and provide actionable productivity insights, Monitask is a practical tool for organizations looking to enhance workforce performance while maintaining transparency and fairness in remote work environments. **Average Rating:** 4.8/5.0 **Total Reviews:** 110 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.2/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.6/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.3/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Monitask](https://www.g2.com/sellers/monitask) - **Company Website:** https://www.monitask.com - **Year Founded:** 2016 - **HQ Location:** US - **Twitter:** @MonitaSk (3 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/16237118/ (6 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 64% Mid-Market, 30% Small-Business #### Pros & Cons **Pros:** - Time Tracking (226 reviews) - Features (134 reviews) - Visibility (133 reviews) - Time-saving (124 reviews) - Ease of Use (122 reviews) **Cons:** - Limited Customization (44 reviews) - Inadequate Tracking (34 reviews) - Limited Features (32 reviews) - Poor Reporting (32 reviews) - Learning Curve (30 reviews) ### 21. [Syteca](https://www.g2.com/products/syteca/reviews) Syteca - control privileged access and detect identity threats in one place. Syteca is a PAM platform built from the ground up with identity threat detection and response (ITDR) capabilities. Instead of bolting on monitoring after the fact, Syteca was designed monitoring-first: every privileged session is visible, recorded, and auditable from the start. The platform covers the full privileged access lifecycle - account discovery, credential vaulting, just-in-time access provisioning, MFA, and manual approval workflows. What sets it apart is what happens after access is granted: continuous session monitoring, risk detection during active sessions, and automated response actions (block the user, terminate the session, kill the process). Syteca works across Windows, macOS, and Linux, and supports on-premises, cloud, and hybrid deployments. Licensing is modular - you select and pay for the capabilities you actually need. Trusted by 1,500+ organizations in 70+ countries. Recognized by Gartner and KuppingerCole. **Average Rating:** 4.7/5.0 **Total Reviews:** 22 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **AI Text Summarization:** 9.0/10 (Category avg: 7.3/10) - **AI Text Generation:** 9.2/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 8.3/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Syteca Inc.](https://www.g2.com/sellers/syteca-inc) - **Company Website:** https://syteca.com - **Year Founded:** 2013 - **HQ Location:** 24 Crescent Street Suite 403 Waltham, MA 02453, USA - **LinkedIn® Page:** https://www.linkedin.com/company/ekran-system/ (82 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services - **Company Size:** 57% Mid-Market, 39% Small-Business #### Pros & Cons **Pros:** - Customer Support (4 reviews) - Ease of Use (4 reviews) - Real-time Monitoring (4 reviews) - Setup Ease (4 reviews) - Deployment Ease (3 reviews) **Cons:** - Limited Features (2 reviews) - Alert Management (1 reviews) - Compatibility Issues (1 reviews) - Expensive (1 reviews) - Inefficient Alerting (1 reviews) ### 22. [Trackabi](https://www.g2.com/products/trackabi/reviews) Trackabi is excellent software for time tracking, employee monitoring, screenshot capturing and URL tracking, employee leave scheduling, GPR route tracking, time report preparation, project planning and estimating, invoicing, and payment management. Trackabi focuses on small and medium-sized enterprises. Trackabi makes time tracking efficient and engaging thanks to its gamification approach. Users can earn achievements and karma points when they reach specific goals defined by a manager. Product Strengths: — Trackabi Desktop Timer for Windows, Linux, and macOS can automatically record time worked and prepare daily user activity statistics. It can detect idle time, capture screenshots, track browser URLs, and record applications used, differentiating between work and leisure apps. — The Trackabi mobile application can track time and record GPS routes. It also includes a leave schedule section, and a convenient Insights section to control other users' activity, view their screenshots and other data. — Gamification of time tracking: achievements and karma points for higher motivation and increased engagement. — Highly Customizable Timesheets: Timesheets can be edited like spreadsheets in Excel and offer many customization options (data to display, mandatory fields, additional custom fields, etc.). — Employee Leave Management Integrated with Timesheets: Personal day-off calendar for every employee and a common leave schedule with the request/approval process. Employee leaves can be included in timesheets to make it easier for managers to ensure the data is complete. — Customizable Time Reports: Time reports can be generated from a timesheet based on user settings and shared through external links or exported to Excel or PDF. — Invoicing and Payments: Invoices can be created from reports or independently and sent to clients by email. The system allows entering client payments and tracking totals and overdue invoices. — Project Plans and Estimates: Project plans with a breakdown by milestones, tasks, and subtasks allow bottom-up time and budget estimating. Estimated amounts can be matched against live data from employee timesheets. — User Access Roles: The system supports advanced user access roles based on editable privileges. Plus, every user may access many company accounts — join a company as an employee and create his company account using the same username. — Client Access: Clients can be invited to access saved time reports, invoices, and timesheets related to their projects. It helps a client keep an eye on the time spent by his contractor and control expenses. — Git Commits Import: Importing commits from Git and converting them into time entries is an excellent feature for software developers. The Git commits with comments can be converted into timesheet entries. — Informative Dashboards: A bird's-eye view dashboard shows time worked summaries, employee absence days, and alerts about missing time reports (less time than expected). — Company Data Insights: A detailed overview of every employee's daily activity showing time worked, time added to a timesheet, applications used, screenshots, idle time, GPS routes, etc. — Wellbeing Tracking: Capture exactly how your team feels, identify the specific factors driving those emotions, and record private feedback to address concerns at their source. It’s not just data—it's a roadmap to a healthier team. **Average Rating:** 4.6/5.0 **Total Reviews:** 252 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.9/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.9/10 (Category avg: 7.3/10) - **AI Text Generation:** 7.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.9/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Trackabi LLC](https://www.g2.com/sellers/trackabi-llc) - **Year Founded:** 2018 - **HQ Location:** Miami, US - **Twitter:** @trackabi (124 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/trackabi/ (16 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Founder, CEO - **Top Industries:** Marketing and Advertising, Information Technology and Services - **Company Size:** 67% Small-Business, 22% Mid-Market #### Pros & Cons **Pros:** - Time Tracking (99 reviews) - Ease of Use (84 reviews) - Time-saving (60 reviews) - Intuitive (54 reviews) - Features (51 reviews) **Cons:** - Slow Loading (22 reviews) - Limited Features (19 reviews) - Missing Features (18 reviews) - Software Bugs (18 reviews) - Inaccurate Tracking (17 reviews) ### 23. [TimeCamp](https://www.g2.com/products/timecamp/reviews) TimeCamp is the time tracking software teams use to record work hours, create accurate timesheets, and bill with confidence. Designed for remote, hybrid, and in-office environments, it delivers granular, up-to-date insights into team performance, employees’ daily activity, project progress, and billable vs. non-billable time. Track hours by project and client, streamline employee time tracking, and simplify timesheet submission so managers get reliable data without the back-and-forth. With billable hours tracking and clear time reports, you can improve productivity, stay on budget, and keep work on schedule while ensuring accurate invoicing and better forecasting. If you need dependable timesheet software that makes project time tracking effortless and provides real-time team insights, TimeCamp brings everything together in one place. Start your free trial or book a demo to see how TimeCamp can help your team track hours, bill accurately, and make smarter decisions faster. **Average Rating:** 4.7/5.0 **Total Reviews:** 350 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.1/10 (Category avg: 9.0/10) - **AI Text Summarization:** 6.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 6.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.3/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [TimeCamp](https://www.g2.com/sellers/timecamp) - **Year Founded:** 2010 - **HQ Location:** Covina, CA - **Twitter:** @timecamp (5,001 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/851167/ (39 employees on LinkedIn®) **Reviewer Demographics:** - **Who Uses This:** Owner, Founder - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 79% Small-Business, 16% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (29 reviews) - Time Tracking (25 reviews) - Tracking (13 reviews) - Features (12 reviews) - Task Management (11 reviews) **Cons:** - Time Tracking Issues (9 reviews) - Limited Functionality (6 reviews) - Software Bugs (6 reviews) - Missing Features (4 reviews) - Slow Loading (4 reviews) ### 24. [Traqq](https://www.g2.com/products/traqq/reviews) Traqq is an easy-to-use, ethical time tracking app to boost employee productivity through comprehensive and non-invasive analytics. We lead the shift to ethical time tracking through non-invasive analytics. - No screenshots. - No screen recording. - No micromanagement. Our lightweight desktop app respects privacy while delivering rich insights into team performance and productivity. You get intelligent analysis that tracks app usage, work patterns, and idle time - all while keeping your data secure. What you get with Traqq: - Real-time productivity insights without privacy trade-offs - Automatic one-click time tracking - Activity and productivity details - Smart idle time detection - Offline tracking. - AI Analytics tools Traqq combines AI-powered time tracking with smart activity monitoring. The 2025 AI analytics upgrade brings intelligent insights about team productivity and work patterns, without the need for invasive monitoring. Our clients report measurable improvements: better project estimates, fewer delays, and teams that feel respected. You get all the analytics you need without the surveillance feel. Improve your team's accountability the healthy way with an app loved by contractors, startups and enterprises alike. Available on Windows, macOS and Linux **Average Rating:** 4.8/5.0 **Total Reviews:** 120 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 9.7/10 (Category avg: 9.0/10) - **AI Text Summarization:** 10.0/10 (Category avg: 7.3/10) - **AI Text Generation:** 10.0/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 10.0/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [Traqq](https://www.g2.com/sellers/traqq) - **Year Founded:** 2020 - **HQ Location:** Sydney, AU - **LinkedIn® Page:** https://www.linkedin.com/company/traqq-time-tracking-software/ (2 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Computer Software - **Company Size:** 78% Small-Business, 16% Mid-Market #### Pros & Cons **Pros:** - Ease of Use (4 reviews) - Time-saving (3 reviews) - Time Tracking (3 reviews) - User Interface (3 reviews) - Customer Support (2 reviews) **Cons:** - Lack of Mobile Functionality (3 reviews) - Integration Issues (2 reviews) - Limited Features (2 reviews) - Clocking Issues (1 reviews) - Complex Setup (1 reviews) ### 25. [XNSPY](https://www.g2.com/products/xnspy/reviews) XNSPY is a smartphone and tablet monitoring software designed for parents who wish to monitor their children under 18 years and employers who want to keep track of their employees through company-owned smartphones and tablets. The buyer of the XNSPY software must either own the smartphone or tablet or must have written consent from their children or employees. **Average Rating:** 4.1/5.0 **Total Reviews:** 34 **User Satisfaction Scores:** - **Has the product been a good partner in doing business?:** 8.8/10 (Category avg: 9.0/10) - **AI Text Summarization:** 8.3/10 (Category avg: 7.3/10) - **AI Text Generation:** 8.3/10 (Category avg: 7.5/10) - **AI Image-to-Text:** 6.7/10 (Category avg: 7.3/10) **Seller Details:** - **Seller:** [XNSPY](https://www.g2.com/sellers/xnspy) - **HQ Location:** N/A - **Twitter:** @xnspyofficial (903 Twitter followers) - **LinkedIn® Page:** https://www.linkedin.com/company/No-Linkedin-Presence-Added-Intentionally-By-DataOps (1 employees on LinkedIn®) **Reviewer Demographics:** - **Top Industries:** Information Technology and Services, Marketing and Advertising - **Company Size:** 59% Small-Business, 38% Mid-Market #### Pros & Cons **Pros:** - Employee Monitoring (8 reviews) - Activity Tracking (6 reviews) - Ease of Use (5 reviews) - Features (5 reviews) - Real-time Monitoring (4 reviews) **Cons:** - Poor Interface Design (4 reviews) - Syncing Issues (3 reviews) - Complex Setup (2 reviews) - Limited Functionality (2 reviews) - Poor Customer Support (2 reviews) ## Parent Category [HR Software](https://www.g2.com/categories/hr) ## Related Categories - [Time Tracking Software](https://www.g2.com/categories/time-tracking-software) - [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software) - [Time & Attendance Software](https://www.g2.com/categories/time-attendance) --- ## Buyer Guide ### What You Should Know About Employee Monitoring Software ### **What is Employee Monitoring Software?** Employee monitoring is broadly defined as a way of monitoring employees to observe and track their activities. This software helps to gather employee information including all user activity when accessing a corporate network, remote worker activity, or when representing the company outside of the office such as at a client location. Employee monitoring helps employers to track email messages written and received, other electronic communications, applications use habits, individual keystrokes, internet browsing history, network logon or off times, files copied to USB drives, their physical location (for remote workers), and employee productivity. Employee monitoring is a part of a larger monitoring system, referred to as enterprise management systems (EMS) that involves monitoring of several types of tracking or surveillance within an organization. #### What Types of  Employee Monitoring  Software Exist? **Device monitoring** : Phones and computers can be monitored by managers to keep track of employee calls, emails, and general internet usage. Features like URL blocking can prevent employees from spending time on websites that are not appropriate in a work setting. **Customer interaction monitoring:** Customer interactions can be monitored to ensure the employee is communicating to customers in a correct and efficient manner. Managers can use insights to see where an employee needs improvement when speaking to a customer over the phone or text message. ### Why Use Employee Monitoring Software? Employee monitoring software allows companies to track the quality of an employee’s work and the amount of time an employee spends working. Reports highlight the most productive employees, helping companies visualize the productivity of everyone in their workforce. Monitoring doesn’t just put a spotlight on employees who are struggling to focus on work, but it also shows who the best performers are. **Productivity insights** : By watching and managing how an employee spends their time, managers can measure performance and time wasted during work hours. **Project focus insights** : When managers are aware of what project an employee is focusing on, they can take the opportunity to pivot the employee’s focus when necessary. For example, if a manager notices an employee prioritizing one task over another task with a closer due date, the manager can address the employee and request them to turn their focus on a task that requires immediate attention. Many types of employee monitoring software can be integrated into project management software solutions to streamline this process. **Security insights** : Employee monitoring opens up the opportunity to prevent and track employee-related security issues. If a company’s network is compromised, email and internet usage monitoring can pinpoint where and when a security breach happened. Additionally, phone calls can be monitored to ensure employees are not sharing sensitive information or accepting sensitive information from customers. **Workforce transparency** : Overall, employee monitoring provides added transparency for management teams. Monitoring gives a high-level view of the overall productivity and roadblocks employees face and allows room for productivity improvements. ### What are the Common Features of Employee Monitoring Software? **Call monitoring:** Call monitoring allows employers to log and listen in on employee phone calls. Calls are analyzed to ensure they are up to company standards. **Email monitoring:** Email monitoring lets employers log email activity of employees. Internal and external communications can be analyzed in an effort to ensure the employee is sending appropriate deliverables and communicating in a manner that is up to company standards. **Internet usage monitoring:** Web monitoring allows employers to observe what web pages employees are visiting and for how long. This gives additional insight into where time is being spent most and if an employee is spending an excessive amount of time on websites that are unrelated to work. **Screenshots:** Screenshots provide extra context into internet monitoring. Employers have access to real-time views of an employee’s computer screen. Screenshots give extra insight into whether or not the webpage an employee is visiting is appropriate in a work environment. **Time logging:** Employers can view how long an employee is spending on a specific project or webpage, thus measuring task efficiency. **Task tracking:** Employers can visualize what task the employee is focusing on, which allows managers to step in and communicate task changes to the employee. **Location tracking:** The software incorporates GPS functions to track and monitor the whereabouts of employees. This is mostly useful when deliveries and pickup of company goods are concerned.  **Alerts:** This feature alerts the employer when critical protocols and secured areas are breached.  **Behavioral analytics:** Employee monitoring systems also focus on behavior metrics. This helps employers to monitor remote teams better and focus on employees who need extra training or guidance.  ### What are the Benefits of Employee Monitoring Software? **Eliminate wastage:** Eliminating wastage is the core function of employee monitoring software. Employee monitoring software helps boost productivity; at the heart of which is to keep employees sticking to best practices and doing what they were paid to do for the company. **Effective management:** The data collected using this software helps in building a more efficient team by highlighting the strengths and weaknesses of employees. This leads to more visibility to employers, thereby giving them the power to delegate tasks more efficiently.  **Increase employee productivity:** As employees are continuously monitored, they become conscious of their actions and work. Also, this helps the employers to find out the process errors and smoothen them up, thus increasing productivity.  **Increase security:** Employee monitoring software allows users to view saved documents, installed applications, websites visited, and messages sent on company property, like computers and mobile devices. It monitors business files, accounts information, and client data. This can protect companies from insider threats, security breaches, and suspicious behavior.  **Improve team performance:** Reviewing employee activity helps identify workers who aren't meeting company expectations. Access to data like login and logout time, total time spent on individual tasks, etc., allows companies to examine employees' productivity efficiently. ### Who Uses Employee Monitoring Software? All types of management positions benefit from monitoring their employees. The most beneficial aspect of monitoring is the encompassing productivity reporting that gives managers an idea of how their team is performing on day-to-day tasks. This knowledge allows managers to assign tasks based on the performance level of each employee, figure out which tasks certain team members excel at, and determine potential time-wasting or productivity blockers during working hours. #### Software Related to Employee Monitoring Software [Time tracking software](https://www.g2.com/categories/time-tracking): Time tracking software enables workers to either passively or manually track the time spent on projects, tasks, and other deliverables. [Contact center workforce software](https://www.g2.com/categories/contact-center-workforce) **:** Contact center workforce software allows companies to manage their call center employees’ schedules, activities, and performance. [Insider threat management (ITM) software](https://www.g2.com/categories/insider-threat-management-itm): ITM software is a user activity monitoring software that helps companies prevent internal users from taking malicious or negligent actions within systems, such as accessing, copying, removing, tampering with, or destroying company data or other assets without permission. ### Challenges with Employee Monitoring Software **Lowered employee morale:** Generally, people don’t like being watched. Not only does it give off a sense of distrust, but it also decreases morale and is considered invasive. Allowing an employee to only focus on work during work hours oftentimes contributes to employee burnout, leading to high turnover rates. Employees shouldn’t be viewed as machines that are required to focus on work for the entirety of their work shift. It’s important for managers to find an appropriate balance when monitoring employees and to make sure they aren’t discouraged. **Legal issues:** It’s essential to have employees’ consent to being monitored. Additionally, some states have specific privacy laws that are worth checking before implementing a solution. For example, California law requires employers to indicate whether they are recording an employee’s work-related calls. Companies with overseas employees also need to consider the privacy laws of other countries. Many countries in Europe, for example, have stricter email monitoring laws. **Misleading reporting:** In many cases, websites that are considered inappropriate for work may be necessary for the employee to visit. For example, a social media specialist will have social media websites in their employee monitoring usage reports. Managers will need to differentiate between what websites are truly work-related and what websites can contribute to wasting time at work. ### How to Buy Employee Monitoring Software? Before choosing employee monitoring software, employers should figure out what exactly needs to be monitored and how deeply. Employers also need to consider several factors before committing to an employee monitoring solution, such as the workforce size (remote and in-office) and overall budget. Employers with a call center workforce may want to consider a solution with phone call monitoring. Employers with a remote workforce may want a comprehensive solution with internet usage tracking. Above all, employers should consider how closely to monitor employees and ensure employees are comfortable with the chosen solution. #### Requirements Gathering (RFI/RFP) for Employee Monitoring  Software Whether a company is purchasing employee monitoring software for the first time or looking to replace their current system, G2.com can assist them with the selection process. The first step is defining a list of requirements the product must meet for the business to be most productive. These requirements will help buyers narrow down the list of products to consider. First, buyers should evaluate the need for employee monitoring software and determine what functionality will be most useful for the business.  - Will it help employees be more productive? - Will it help the business avoid liabilities? - Will it be able to spot business problems before they develop? #### Compare Employee Monitoring Software Products **Create a long list** Evaluating vendors should start with a long list, which will help to determine whether or not a given solution is a good fit. With a long list, one creates a broad list of tools that align with one’s business goals. So that there is a level playing field, it is important to ask the same set of questions to each seller. **Create a short list** Next, a whittling down should take place. Through pointed questions, demos, and trials, one can go from a long list to a short one. Although this will differ for each business and use case, three to five products are typically a good number. With this list in hand, businesses can produce a matrix to compare the features and pricing of the various solutions. **Conduct demos** To ensure the comparison is thoroughgoing, the user should demo each solution on the short list with the same use case and datasets. This will allow the business to evaluate like for like and see how each vendor stacks up against the competition. #### Selection of Employee Monitoring Software **Choose a selection team** Before getting started, it's crucial to create a winning team that will work together throughout the entire process, from identifying pain points to implementation. The software selection team should consist of members of the organization who have the right interest, skills, and time to participate in this process. A good starting point is to aim for three to five people who fill roles such as the main decision maker, project manager, process owner, system owner, or staffing subject matter expert, as well as a technical lead, IT administrator, or security administrator. In smaller companies, the vendor selection team may be smaller, with fewer participants multitasking and taking on more responsibilities. **Negotiation** Just because something is written on a company’s pricing page, does not mean it is fixed (although some companies will not budge). It is imperative to open up a conversation regarding pricing and licensing. For example, the vendor may be willing to give a discount for multi-year contracts or for recommending the product to others. **Final decision** After this stage, and before going all in, it is recommended to roll out a test run or pilot program to test adoption with a small sample size of users. If the tool is well used and well received, the buyer can be confident that the selection was correct. If not, it might be time to go back to the drawing board. ### Employee Monitoring Software Trends **Employee wellness tracking:** Companies may take a technological step toward ensuring employee wellness with activity trackers. Oftentimes in the form of a bracelet, activity trackers measure an employee’s heart rate, fitness, and sleeping patterns. While this doesn’t provide insight into workplace efficiency, it does allow employers to provide a wellness program to their employees in an effort to promote healthy habits. **Biometric smart sensors:** Although rare due to legal issues, some employers are opting for a more personal monitoring approach with smart keycards. These sensors (typically within keycard badges) measure the number of times an employee gets up out of their seat, how often they raise their voice, and exactly where the employee is in the office.