Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Enterprise (> 1000 emp.)
"Exceptional Service for Website Management, Digital Marketing, and Social Media Strategy"
5/5
What do you like best about Steer Health?

The Steer Health team is very responsive to our requests and are available readily. They take time to understand our organization's needs and use their expertise to offer guidance and recommendations to help us effectively meet our goals.

Steer Health has created a professional and appealing website with a clean design, attractive imagery, and a layout that invites engagement. Steer keeps our website looking great!

Steer also manages our digital marketing campaigns. The Steer team provides strategic direction to help us get the best return on investment, and they meet with us monthly to review analytics and refine plans. We have been very happy with the results.

Steer also manages our social media platforms. They help to create relevant content and streamline the process for us to post across social media sites and to maintain a positive public presence.

Overall, Steer Health has provided exceptional service for our website management, digital marketing, and social media strategy. We appreciate the value they bring to our organization. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

Steer Health makes it convenient to reach them via email; however, it would be nice to have a phone number to reach out to them on the few occasions when a conversation would be faster and more effective to explain a complex request. Although they are not easily reachable by phone, Steer is very open to setting up Teams calls/video calls whenever needed. Review collected by and hosted on G2.com.

LG
Leslie G.
Small-Business (50 or fewer emp.)
"Reliable Partner with Quick Turnaround"
4/5
What do you like best about Steer Health?

I like how Steer Health is easy to work with and that they keep to their commitments, with most requests being turned around in a couple of days. I value all of the services we use and appreciate their quality of work and speed of turnaround. It's nice to have a partner to do quick website updates and provide SEO expertise when questions arise. I think all of my work with Steer Health has gone smoothly. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

We have not been able to use Steer Health communications the way we would like, as they do not integrate well with our internal systems. We have a vendor that does not play well with Steer Health and will not release the information necessary to have a fully integrated patient communication and scheduling tool. Review collected by and hosted on G2.com.

Pat V.
PV
Pat V.
Owner
Small-Business (50 or fewer emp.)
"Supercharged Patient Engagement and Satisfaction"
5/5
What do you like best about Steer Health?

I really appreciate how Steer Health has significantly boosted our patient acquisition and satisfaction. It's impressive how integrating the platform with Athena Health EHR has led to a remarkable increase in patient engagement, attracting a substantial influx of new patients. I also highly value Vishal Singh's partnership; he has been a great partner throughout the process and is a valuable asset to Steer Health. The initial setup was extremely easy, and I would highly recommend them to others. I’m so satisfied that I would rate it a 10+ for recommending to others. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

Nothing I like everything Review collected by and hosted on G2.com.

Erin W.
EW
Erin W.
Small-Business (50 or fewer emp.)
"Steer Health: Streamlined Processes with Exceptional Support"
4.5/5
What do you like best about Steer Health?

I like the team and the people that I get to work with. They're professional, knowledgeable, helpful, and friendly. I also appreciate the streamlined process provided by steer notes, as it simplifies soap notes for the doctor and saves her a lot of time. The team's friendliness and responsiveness were key during the challenging setup process. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

Some features are limited (ie. scheduling), but they are consistently working to improve the product and are very open to receiving feedback. Review collected by and hosted on G2.com.

CB
Christine B.
Medical Staff Manager
Mid-Market (51-1000 emp.)
Guest users or non-business users of the software, not included in G2 scores.
"Quick, Helpful Support When Issues Come Up"
5/5
What do you like best about Steer Health?

I like that they are quick to help when I have an issue. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

That things don't flow from MD-Staff to our web page like they should. Review collected by and hosted on G2.com.

Verified User in Health, Wellness and Fitness
UH
Verified User in Health, Wellness and Fitness
Mid-Market (51-1000 emp.)
"Easy posting Across Platforms"
4/5
What do you like best about Steer Health?

I really appreciate the ease of use and ability to schedule posts across platforms Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

I wish there was a way to post directly into events Review collected by and hosted on G2.com.

SO
Susan O.
Director of Marketing/Business Development
Mid-Market (51-1000 emp.)
"Efficient, Expert Support Every Time"
5/5
What do you like best about Steer Health?

Their efficiency and expertise. I never have issues when asking for assistance. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

I really haven't ran across anything I dislike Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
UH
Verified User in Hospital & Health Care
Small-Business (50 or fewer emp.)
"Steer Health consistently met the needs of our unique clinic that serves a niche population."
5/5
What do you like best about Steer Health?

The communication and effort of the Steer Health team have consistently exceeded our expectations. They have been incredibly professional in their efforts to integrate with our other vendors, even when facing resistance from our EMR during the integration process. They have helped us troubleshoot and identify solutions that best serve us, the individuals we care for, and our bottom line. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

As with any add-on service, it would be ideal to have something that meets all of our needs--a one-stop-shop (EMR, billing/coding, DFD, marketing, etc.). However, Steer helped us connect with an EMR with whom they already have an established business relationship, and this transition is enabling us to streamline the integration. Review collected by and hosted on G2.com.

PM
Paulo M.
Director of Business Development and Marketing
Mid-Market (51-1000 emp.)
"An excellent digital platform"
5/5
What do you like best about Steer Health?

Steer Health is our digital healthcare partner that helped our hospitals. Steer Health services have helped us in website management, digital marketing, and social media platform support. It also has specific software programs like having an online Emergency Room reservation system. Their system is very user friendly and has great team for support. Salah and their helpdesk has been a great and phenomenal in getting the work done in time. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

So far there is nothing that I dislike. Phenomenal service. Review collected by and hosted on G2.com.

Keith A.
KA
Keith A.
Manager, Business Development and Community Outreach
Mid-Market (51-1000 emp.)
"Flexible and responsive"
5/5
What do you like best about Steer Health?

What I appreciate is that they are responsive to the customer and take much of the work of managing a website away. When I have changes they have been able to get them done same day. Review collected by and hosted on G2.com.

What do you dislike about Steer Health?

Downsides, well, the only issue I've had is maybe wanting more metrics/analytics, but they seem to be increasing that capability. Review collected by and hosted on G2.com.