# Steer Health Reviews **Vendor:** Steer Health **Category:** [Patient Engagement Software](https://www.g2.com/categories/patient-engagement) **Average Rating:** 4.7/5.0 **Total Reviews:** 21 ## About Steer Health Steer Health is the AI-powered digital workforce for healthcare. We deploy intelligent AI agents that automate the most labor-intensive, high-cost operational workflows across hospitals, medical groups, and functional medicine practices — replacing fragmented point solutions with a unified, voice-first digital workforce. Our platform handles the full patient journey — from the first inbound call to post-discharge follow-up — covering scheduling, referral management, pre-visit prep, insurance verification, patient communication, and revenue cycle tasks. All delivered through autonomous AI agents that work 24/7, integrate directly into your existing EHR, and require no additional staff. Founded in 2021 and headquartered in Irving, Texas, Steer Health serves 19 million patients across 360+ health organizations nationwide. Our mission is to eliminate administrative burden in healthcare by deploying intelligent digital workers that let clinicians focus on what they do best - caring for patients. ## Steer Health Pros & Cons **What users like:** - Users commend the **exceptional communication** and dedication of the Steer Health team, ensuring seamless integration and support. (1 reviews) - Users value the **excellent customer support** from Steer Health, noting their professionalism and dedication to problem-solving. (1 reviews) - Users commend the **easy integrations** with vendors, highlighting the Steer Health team's professionalism and problem-solving capabilities. (1 reviews) - Users commend the **professional communication** of Steer Health, appreciating their effective integration and support throughout the process. (1 reviews) - Users commend Steer Health for its **exceptional integration efforts** , ensuring seamless collaboration with other vendors despite challenges. (1 reviews) - Patient Communication (1 reviews) - Platform Integration (1 reviews) - Professionalism (1 reviews) - System Integration (1 reviews) ## Steer Health Reviews ### 1. Exceptional Service for Website Management, Digital Marketing, and Social Media Strategy **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Steer Health?** The Steer Health team is very responsive to our requests and are available readily. They take time to understand our organization's needs and use their expertise to offer guidance and recommendations to help us effectively meet our goals. Steer Health has created a professional and appealing website with a clean design, attractive imagery, and a layout that invites engagement. Steer keeps our website looking great! Steer also manages our digital marketing campaigns. The Steer team provides strategic direction to help us get the best return on investment, and they meet with us monthly to review analytics and refine plans. We have been very happy with the results. Steer also manages our social media platforms. They help to create relevant content and streamline the process for us to post across social media sites and to maintain a positive public presence. Overall, Steer Health has provided exceptional service for our website management, digital marketing, and social media strategy. We appreciate the value they bring to our organization. **What do you dislike about Steer Health?** Steer Health makes it convenient to reach them via email; however, it would be nice to have a phone number to reach out to them on the few occasions when a conversation would be faster and more effective to explain a complex request. Although they are not easily reachable by phone, Steer is very open to setting up Teams calls/video calls whenever needed. **What problems is Steer Health solving and how is that benefiting you?** We wanted to increase our reach to expectant mothers and provide them with access to information about our maternity services. Rather than rely on our previous method of distributing flyers with our phone number, Steer helped us develop more interactive access on our maternity service webpage. Expectant parents can now contact us via our website and let us know if they are interested in our hospital tours, welcome sessions, prenatal classes, and other programs. Steer helped to increase patients' access to our services. Steer has done the same for our Trauma and Injury Prevention Program, enabling community members to send in an "interest form" and to sign up for free Stop the Bleed classes and Fall Prevention classes and other programs that support community health and wellness. ### 2. Reliable Partner with Quick Turnaround **Rating:** 4.0/5.0 stars **Reviewed by:** Leslie G. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 25, 2026 **What do you like best about Steer Health?** I like how Steer Health is easy to work with and that they keep to their commitments, with most requests being turned around in a couple of days. I value all of the services we use and appreciate their quality of work and speed of turnaround. It's nice to have a partner to do quick website updates and provide SEO expertise when questions arise. I think all of my work with Steer Health has gone smoothly. **What do you dislike about Steer Health?** We have not been able to use Steer Health communications the way we would like, as they do not integrate well with our internal systems. We have a vendor that does not play well with Steer Health and will not release the information necessary to have a fully integrated patient communication and scheduling tool. **What problems is Steer Health solving and how is that benefiting you?** Steer Health provides website updates, SEO expertise, and blog post management. They provide appointment reminders and review requests, which is convenient and has driven up our number of online reviews. ### 3. Supercharged Patient Engagement and Satisfaction **Rating:** 5.0/5.0 stars **Reviewed by:** Pat V. | Owner, Small-Business (50 or fewer emp.) **Reviewed Date:** April 30, 2026 **What do you like best about Steer Health?** I really appreciate how Steer Health has significantly boosted our patient acquisition and satisfaction. It's impressive how integrating the platform with Athena Health EHR has led to a remarkable increase in patient engagement, attracting a substantial influx of new patients. I also highly value Vishal Singh's partnership; he has been a great partner throughout the process and is a valuable asset to Steer Health. The initial setup was extremely easy, and I would highly recommend them to others. I’m so satisfied that I would rate it a 10+ for recommending to others. **What do you dislike about Steer Health?** Nothing I like everything **What problems is Steer Health solving and how is that benefiting you?** Steer Health significantly increased our patient acquisition and engagement, boosting satisfaction. It solved our issue with patient dissatisfaction. ### 4. Steer Health: Streamlined Processes with Exceptional Support **Rating:** 4.5/5.0 stars **Reviewed by:** Erin W. | Small-Business (50 or fewer emp.) **Reviewed Date:** March 27, 2026 **What do you like best about Steer Health?** I like the team and the people that I get to work with. They're professional, knowledgeable, helpful, and friendly. I also appreciate the streamlined process provided by steer notes, as it simplifies soap notes for the doctor and saves her a lot of time. The team's friendliness and responsiveness were key during the challenging setup process. **What do you dislike about Steer Health?** Some features are limited (ie. scheduling), but they are consistently working to improve the product and are very open to receiving feedback. **What problems is Steer Health solving and how is that benefiting you?** Steer Health helps us update our website, keep up with marketing trends, and streamlines scheduling. They create ad campaigns on Instagram, Facebook, and Google to attract new people. It also streamlines soap notes for the doctor, saving her time. ### 5. Quick, Helpful Support When Issues Come Up **Rating:** 5.0/5.0 stars **Reviewed by:** Christine B. | Medical Staff Manager, Mid-Market (51-1000 emp.) **Reviewed Date:** March 24, 2026 **What do you like best about Steer Health?** I like that they are quick to help when I have an issue. **What do you dislike about Steer Health?** That things don't flow from MD-Staff to our web page like they should. **What problems is Steer Health solving and how is that benefiting you?** They helped solve provider photo issues and listings on our web page. ### 6. Easy posting Across Platforms **Rating:** 4.0/5.0 stars **Reviewed by:** Verified User in Health, Wellness and Fitness | Mid-Market (51-1000 emp.) **Reviewed Date:** March 30, 2026 **What do you like best about Steer Health?** I really appreciate the ease of use and ability to schedule posts across platforms **What do you dislike about Steer Health?** I wish there was a way to post directly into events **What problems is Steer Health solving and how is that benefiting you?** It’s very nice to be able to set it and forget it, versus having to log in at prime posting times ### 7. Efficient, Expert Support Every Time **Rating:** 5.0/5.0 stars **Reviewed by:** Susan O. | Director of Marketing/Business Development, Mid-Market (51-1000 emp.) **Reviewed Date:** March 23, 2026 **What do you like best about Steer Health?** Their efficiency and expertise. I never have issues when asking for assistance. **What do you dislike about Steer Health?** I really haven't ran across anything I dislike **What problems is Steer Health solving and how is that benefiting you?** They assist me with updating our website, marketing our hospital and assuring we have up to date information. ### 8. Steer Health consistently met the needs of our unique clinic that serves a niche population. **Rating:** 5.0/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Small-Business (50 or fewer emp.) **Reviewed Date:** March 05, 2025 **What do you like best about Steer Health?** The communication and effort of the Steer Health team have consistently exceeded our expectations. They have been incredibly professional in their efforts to integrate with our other vendors, even when facing resistance from our EMR during the integration process. They have helped us troubleshoot and identify solutions that best serve us, the individuals we care for, and our bottom line. **What do you dislike about Steer Health?** As with any add-on service, it would be ideal to have something that meets all of our needs--a one-stop-shop (EMR, billing/coding, DFD, marketing, etc.). However, Steer helped us connect with an EMR with whom they already have an established business relationship, and this transition is enabling us to streamline the integration. **What problems is Steer Health solving and how is that benefiting you?** Currently, Steer Health has only done our website re-design. We plan to integrate the DFD once we transition to our new EMR. We are looking forward to that integration. ### 9. An excellent digital platform **Rating:** 5.0/5.0 stars **Reviewed by:** Paulo M. | Director of Business Development and Marketing, Mid-Market (51-1000 emp.) **Reviewed Date:** May 24, 2024 **What do you like best about Steer Health?** Steer Health is our digital healthcare partner that helped our hospitals. Steer Health services have helped us in website management, digital marketing, and social media platform support. It also has specific software programs like having an online Emergency Room reservation system. Their system is very user friendly and has great team for support. Salah and their helpdesk has been a great and phenomenal in getting the work done in time. **What do you dislike about Steer Health?** So far there is nothing that I dislike. Phenomenal service. **What problems is Steer Health solving and how is that benefiting you?** ER wait times, they have streamlined the process by having an ER reservation system. ### 10. Flexible and responsive **Rating:** 5.0/5.0 stars **Reviewed by:** Keith A. | Manager, Business Development and Community Outreach, Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Steer Health?** What I appreciate is that they are responsive to the customer and take much of the work of managing a website away. When I have changes they have been able to get them done same day. **What do you dislike about Steer Health?** Downsides, well, the only issue I've had is maybe wanting more metrics/analytics, but they seem to be increasing that capability. **What problems is Steer Health solving and how is that benefiting you?** Creating a virtual front door that takes the guess work out of connecting patients to services that best match their needs. ### 11. Great digital marketing partner **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Medical Practice | Mid-Market (51-1000 emp.) **Reviewed Date:** May 30, 2024 **What do you like best about Steer Health?** Steer has been a great marketing partner. They created our current website and are very responsive to requests to tweak, edit, add elements to the website. They also handle most of our social media postings and blogs, which have improved greatly over the past couple of years. We've just started using them for paid digital advertising and their team is super knowledgeable. **What do you dislike about Steer Health?** In the past they weren't always on top of making sure our website was functioning at 100% (broken links, seo/keyword updates). We often have to bring things to their attention, but they're doing much better. **What problems is Steer Health solving and how is that benefiting you?** marketing and social media management ### 12. Improvements and Innovation across the health system **Rating:** 3.5/5.0 stars **Reviewed by:** Elizabeth N. | VP, Marketing, Communications and Public Relations, Enterprise (> 1000 emp.) **Reviewed Date:** November 16, 2023 **What do you like best about Steer Health?** Steer Health is proving to be an engine for improved volume, margins, outcomes and experience for our patients. Steer is our digital healthcare partner, and they have helped our processes in many areas, including pre and post discharge processes, engaging patients with personalized communications, website enhancements and support, reputation management, digital marketing, and growing volume and revenue through innovative programs like an online ER reservation system. Steer’s tools integrate into our system and other tools we use to enhance our processes, all to the benefit of those we serve. What stands out is the Steer team’s commitment to improve, grow and innovate. Since starting to work with Steer Health, we’ve been able to deliver a more personalized patient experience that continues to improve. **What do you dislike about Steer Health?** The team takes on many projects as they constantly innovate and keep up with AI, emerging technology and the needs of patients. This also means they need to grow their team to keep up with the amount of work on their plates and to continue delivering great customer service. **What problems is Steer Health solving and how is that benefiting you?** Delivering excellent care while ensuring staff retention and engagement are fundamental values and goals for our health system. This means we must constantly look for investments that help us optimize workflows and improve the quality of every service we provide. The Steer Health platform is a valuable asset for our team, including leadership, nursing, support staff, business development and marketing leaders, patient experience teams, physicians and others. Steer helps automates routine tasks like patient communications, patient triage, and Emergency Room Department scheduling, all of which help to simplify the registration and management of patients. It liberates our clinicians from heavy workloads, allowing them to do what they do best... which is to provide the very best care for patients and families. ### 13. SteerHealth is GREAT! **Rating:** 5.0/5.0 stars **Reviewed by:** Jessica G. | Mid-Market (51-1000 emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Steer Health?** Not only is the system easy to use, but you get continous support and great response time for any questions or troubleshooting. **What do you dislike about Steer Health?** I think with any new program, the integration process with the EMR or PM system is the most difficult part but SteerHealth made it easier to handle. I recall having to send bi-weekly reports so review links could be sent out but once it was integrated there was no need for me to be involved. **What problems is Steer Health solving and how is that benefiting you?** SteerHealth has boosted patient reviews for the practice which has helped us immensely. ### 14. An excellent service for marketing professionals everywhere! **Rating:** 5.0/5.0 stars **Reviewed by:** Sommer G. | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Steer Health?** The customer support and integration of our social platforms has been a great benefit to our digital presense. They make sure we are compliant with health regulations as well. I also love working with Salah! Always gets the work done very quickly. I am proud to be Steer! **What do you dislike about Steer Health?** The website analytics need more detail in the data sphere. As Steer grows, I look forward to seeing their growth in the website analytics. **What problems is Steer Health solving and how is that benefiting you?** Steer is always ensuring our information is up-to-date. ### 15. Awesome Team with great deliverables **Rating:** 4.5/5.0 stars **Reviewed by:** Bhavya M. | Corporate Manager EHP & Medical Groups, Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Steer Health?** The team has been on spot in regards to our department needs. Created workflows for contracting and designed the webpage which makes navigation easier and self explanatory for our members. Increased the traffic on our webpage. Great Customer service and when we have any new project, they schedule weekly calls to ensure the completion of project. **What do you dislike about Steer Health?** When files are uploaded by one team member, another member cant access it which makes the work duplicate. **What problems is Steer Health solving and how is that benefiting you?** They have been helping us with maintaining provider inturn the network updates and creating easier access to our members about the health plan. ### 16. User friendly online platform **Rating:** 5.0/5.0 stars **Reviewed by:** Feliccia R. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 27, 2023 **What do you like best about Steer Health?** Efficient way of sending out reminders and communicating with our patients effectively. **What do you dislike about Steer Health?** Ask for too much information to take a payment too time consuming. **What problems is Steer Health solving and how is that benefiting you?** Sending appointment reminders to patients so I don't have to spend the time to call everyone. ### 17. Excellent digital platform that enhances the growth and efficiencies of my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Kishori S. | Small-Business (50 or fewer emp.) **Reviewed Date:** August 16, 2023 **What do you like best about Steer Health?** Steer Health helps my practice to run efficiently and securely. We are able to communicate with the patients much faster and schedule appointments promptly. My staff are very dependent on Steer Health. **What do you dislike about Steer Health?** Steer Health doesn't offer collecting insurance payments yet. Hopefully soon. **What problems is Steer Health solving and how is that benefiting you?** Steer Health enhanced the patient growth - increased new referrals and scheduling appointments, prompt reminders, faster patient communication, and satisfaction surveys and collecting payments. ### 18. Shreya is incredible! **Rating:** 4.5/5.0 stars **Reviewed by:** Verified User in Hospital & Health Care | Enterprise (> 1000 emp.) **Reviewed Date:** October 26, 2023 **What do you like best about Steer Health?** We have been working with Shreya for a while and she is fantastic! She is incredibly knowledgeable and reaponsive. It is so great being able to reach out with questions and having the confidence that I will get a timely response. Shreya is professional and very open to feedback and ideas. **What do you dislike about Steer Health?** Some of the technology is a little limiting/not user friendly. **What problems is Steer Health solving and how is that benefiting you?** Real time responses to patient feedback. ### 19. Fast Customer Service and Phenomenal Team **Rating:** 5.0/5.0 stars **Reviewed by:** Laura F. | Enterprise (> 1000 emp.) **Reviewed Date:** October 25, 2023 **What do you like best about Steer Health?** They were very helpful in getting all the information that I needed and were very quick to get what I was asking for up and running **What do you dislike about Steer Health?** There is nothing that I dislike. It is a great service **What problems is Steer Health solving and how is that benefiting you?** They are creating a place where we can see instant patient feedback and our leaders can work on service recovery and process improvement ### 20. I am a practicing neurosurgeon and have adopted the Steer platform in my practice **Rating:** 5.0/5.0 stars **Reviewed by:** Farzad M. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 30, 2023 **What do you like best about Steer Health?** Reduces the work load by f my front end Duce staff, streamlines the collection f billing information and allows for efficient scheduling of my follow ups. **What do you dislike about Steer Health?** There is no downside. EPIC integration used to be glitchy but it has become seamless. **What problems is Steer Health solving and how is that benefiting you?** Patient engagement and follow up ### 21. My Steer Health experience **Rating:** 5.0/5.0 stars **Reviewed by:** Alondra D. | Small-Business (50 or fewer emp.) **Reviewed Date:** October 31, 2023 **What do you like best about Steer Health?** Steer is a great platform where staff can interact with patients via text/chat. **What do you dislike about Steer Health?** The payment process requires too much patient information. **What problems is Steer Health solving and how is that benefiting you?** It has helped our practice communicate with patients in a timely matter via text and chat. - [View Steer Health pricing details and edition comparison](https://www.g2.com/products/steer-health/reviews?section=pricing&secure%5Bexpires_at%5D=2026-06-11+19%3A49%3A17+-0500&secure%5Bsession_id%5D=16ff83af-f9e0-4262-b2e6-ffc23bb17dc4&secure%5Btoken%5D=50d305d9087de5eddac58ebb0013497d460d1e49bdc14bab072bf776f93c7700&format=llm_user) ## Steer Health Features **Information Flow** - Patient Case Management - Referrals Management - Records Management **Platform** - User Authorization - HIPAA Compliant Messaging - Compliant Texting - HIPAA Compliant Messaging - Compliant Emailing - HIPAA Compliant Messaging - Clinical Communication - HIPAA Compliance - HIPAA Compliance - HIPAA Compliant Messaging - Operating Systems - HIPAA Compliant Messaging - Message Lifespan - HIPAA Compliant Messaging - Workflow Enhancement - HIPAA Compliant Messaging **Patient Convenience ** - Tablets and Kiosks - Payment Collection - Form Workflow - Patient Check-in - Mobile Patient Intake **Patient-Centered Functions** - Online Presence Management - Patient Feedback Management - Patient Portal - Patient Communications - Integration with Wearables **Operations Management** - Administrative Processes - Back Office Processes - Workflow Coordination - Practice Specialty Support **Voice Recognition - AI Voice Assistants** - Voice Recognition **Patient Communication & Engagement** - Personalized Patient Outreach - Intelligent Chatbots & Virtual Assistants - Two-Way Patient Messaging - AI-Powered Appointment Reminders **Patient Experience** - Dashboards & Reporting - Team Management - Secure Communications - Patient Experience Management **Administration ** - Patient Data Transfer - HIPAA Compliance - Insurance Credentialing - ID Verification - Appointment Scheduler Integration - E-Signature **Operations** - Workflow Management - Interoperability - Digital Intake Forms - Engagement Measuring - Patient Satisfaction Management - EHR Integration - IPC Systems Integration **Added Efficiencies** - Integration with EHRs - Compliance - Integration with Billing Software - Patient Information Management **Speech Synthesis - AI Voice Assistants** - Speech Synthesis - Customizable speech - Multiple voice actions **Scheduling & Access Optimization** - Self-Service Appointment Scheduling - Digital Intake & Pre-Visit Forms - AI-Based Scheduling Optimization - Waitlist & Cancellation Management **Generative AI** - AI Text Summarization **Security and privacy - AI Voice Assistants** - Encrypted communication **Care Coordination & Automation** - Risk Stratification & Patient Prioritization - Automated Care Pathway Guidance - Referral Management **Compatibility - AI Voice Assistants** - Cross platform compatibility **Operational Intelligence & Integration** - Predictive No-Show Analytics - EHR & Practice Management Integration - Operational Performance Dashboards ## Top Steer Health Alternatives - [Weave](https://www.g2.com/products/weave-weave/reviews) - 4.6/5.0 (416 reviews) - [Carepatron](https://www.g2.com/products/carepatron/reviews) - 4.5/5.0 (485 reviews) - [Birdeye](https://www.g2.com/products/birdeye/reviews) - 4.7/5.0 (3,957 reviews)