Sujit Kumar P.
SP
Sujit Kumar P.
Top rated Content Writer
Small-Business (50 or fewer emp.)
"Very Responsive customer support"
3.5/5
What do you like best about Steer?

Receptive customer service, their Marketing team designs and creates email & direct mailing campaigns that have helped us drive business to our shop. The coustomer retentions and services are very nice. Review collected by and hosted on G2.com.

What do you dislike about Steer?

There was an issue with scanning my emails and getting all their customers into their databases. It took some time to get it working. The team should take care of this issue. Everything except this is great. Review collected by and hosted on G2.com.

Jeff W.
JW
Jeff W.
Director of Training
Small-Business (50 or fewer emp.)
"Worth The Investment"
4.5/5
What do you like best about Steer?

Communicating with my customers was always the biggest challenge. As a business owner, I have my hands in every priority and this is something that had traditionally fallen by the wayside. Review collected by and hosted on G2.com.

What do you dislike about Steer?

Some of the marketing materials feel a bit "templated" and could be customized a bit more. It's not exactly what I would put together to reach my customers if I had full autonomy. Review collected by and hosted on G2.com.

Parth G.
PG
Parth G.
Decision Analyst Associate
Small-Business (50 or fewer emp.)
"Mechanic Advisor Review"
4.5/5
What do you like best about Steer?

The best thing I like about mechanic advisor is e-mail marketing and text messaging Review collected by and hosted on G2.com.

What do you dislike about Steer?

As of now I have not faced any issues with mechanic advisor Review collected by and hosted on G2.com.

Josh W.
JW
Josh W.
Computer Technician
Small-Business (50 or fewer emp.)
"My experience was very good after using the program."
4/5
What do you like best about Steer?

The most helpful thing about this is that it helps diagnose problems and helps the customer know what is going on with their vehicle. I believe being able to message customers in a group or single is the best experience Review collected by and hosted on G2.com.

What do you dislike about Steer?

There are some glitches in the system which can be easily worked out Review collected by and hosted on G2.com.

Verified User in Transportation/Trucking/Railroad
TT
Verified User in Transportation/Trucking/Railroad
Small-Business (50 or fewer emp.)
"Effective tool"
5/5
What do you like best about Steer?

Mechanic advisor is a great platform to connect with your client. It has a listing feature which allows user to choose from a lot of options when it comes to searching for vehicle repairs. Review collected by and hosted on G2.com.

What do you dislike about Steer?

Nothing to dislike as of now. The web and mobile application works well. Review collected by and hosted on G2.com.

Verified User in Automotive
AA
Verified User in Automotive
Small-Business (50 or fewer emp.)
"Less Complex & Highly Efficient. Must have for automotive businesses!"
3.5/5
What do you like best about Steer?

As a business owner, I always found communicating with my customers (building customer loyalty) to be the biggest challenge. MechanicAdvisor's easy-to-use features have helped us automate multi-channel marketing campaigns and drive businesses to our shop, thereby improving productivity. Review collected by and hosted on G2.com.

What do you dislike about Steer?

UI updates and improvements are greatly appreciated. In our experience, there is nothing specific to dislike about Mechanic Advisor since we haven't encountered any issues so far. Review collected by and hosted on G2.com.

Ashley C.
AC
Ashley C.
Senior Loan Officer
Small-Business (50 or fewer emp.)
"Mechanic Advisor is a nifty tool."
4/5
What do you like best about Steer?

I like the fact that it was easy to navigate and find the answers I was looking for. Review collected by and hosted on G2.com.

What do you dislike about Steer?

I really didn't see anything that rubbed me the wrong way. Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Enterprise (> 1000 emp.)
"Review for MechanicAdvisor"
4.5/5
What do you like best about Steer?

Like the way UI views detailing profiles, vehicles service information along with upcoming service alerts. Liked the scheduling and service rating. Review collected by and hosted on G2.com.

What do you dislike about Steer?

Marketing alerts could be managed better to get more customer satisfaction. Review collected by and hosted on G2.com.