--- title: Steer Reviews meta_title: 'Steer Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 18 reviews by the users' company size, role or industry to find out how Steer works for a business like yours. aggregate_rating: rating_value: 4.4 review_count: 18 scale: '5' date_modified: '2026-08-07' parent_category: name: Automotive url: https://www.g2.com/categories/automotive --- # Steer Reviews **Vendor:** Steer **Category:** [Automotive Marketing Software](https://www.g2.com/categories/automotive-marketing) **Average Rating:** 4.4/5.0 **Total Reviews:** 18 ## About Steer Steer offers a full suite of CRM tools for independent and multi-location repair shops. With features like text and email reminders, an easy-to-use online appointment scheduler, and reputation management tools, auto shops have everything they need to grow their business and build strong customer relationships. Elevate Your Shop’s Communications with Steer’s Text & Email Messaging Online Scheduling Reserve with Google Maintenance Reminders Deferred Services Reputation Management Advanced Reporting Telematics (coming soon!) ## Steer Reviews ### 1. Connecting Automobile Repair + People **Rating:** 4.0/5.0 stars **Reviewed by:** Palani M. | T, Enterprise (> 1000 emp.) **Reviewed Date:** February 28, 2023 **What do you like best about Steer?** The most liked feature in Mechanic advisor is - connecting people seamlessly throughout the repair / car workstation and providing updates on a timely basis on cost and other facts **What do you dislike about Steer?** The most unliked feature in Mechanic advisor is -- its not user-friendly with the application and the terms used are not relevant , it should show the progress of car repair and EOD for the work done **What problems is Steer solving and how is that benefiting you?** Timely Report - like so and so work is done , so much XX cost Images of each spare parts List of Items available Delivery charges for externally ordered item will be good ### 2. Very Responsive customer support **Rating:** 3.5/5.0 stars **Reviewed by:** Sujit Kumar P. | Top rated Content Writer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Steer?** Receptive customer service, their Marketing team designs and creates email & direct mailing campaigns that have helped us drive business to our shop. The coustomer retentions and services are very nice. **What do you dislike about Steer?** There was an issue with scanning my emails and getting all their customers into their databases. It took some time to get it working. The team should take care of this issue. Everything except this is great. **What problems is Steer solving and how is that benefiting you?** It's easy to use and allows me to SMS my customers, in groups or singly. It also follows up on unsold work with thank yous. It is a great product all around. ### 3. My experience was very good after using the program. **Rating:** 4.0/5.0 stars **Reviewed by:** Josh W. | Computer Technician, Small-Business (50 or fewer emp.) **Reviewed Date:** September 15, 2022 **What do you like best about Steer?** The most helpful thing about this is that it helps diagnose problems and helps the customer know what is going on with their vehicle. I believe being able to message customers in a group or single is the best experience **What do you dislike about Steer?** There are some glitches in the system which can be easily worked out **What problems is Steer solving and how is that benefiting you?** Being able to benefit the customer with updates to their vehicle, which no one is doing now. ### 4. Less Complex & Highly Efficient. Must have for automotive businesses! **Rating:** 3.5/5.0 stars **Reviewed by:** Verified User in Automotive | Small-Business (50 or fewer emp.) **Reviewed Date:** September 20, 2022 **What do you like best about Steer?** As a business owner, I always found communicating with my customers (building customer loyalty) to be the biggest challenge. MechanicAdvisor's easy-to-use features have helped us automate multi-channel marketing campaigns and drive businesses to our shop, thereby improving productivity. **What do you dislike about Steer?** UI updates and improvements are greatly appreciated. In our experience, there is nothing specific to dislike about Mechanic Advisor since we haven't encountered any issues so far. **What problems is Steer solving and how is that benefiting you?** The ease with which promotions/deals are communicated should be timely and effective since customers' needs vary. MechanicAdvisor provides an effective solution to this challenge. ### 5. Mechanic Advisor is a nifty tool. **Rating:** 4.0/5.0 stars **Reviewed by:** Ashley C. | Senior Loan Officer, Small-Business (50 or fewer emp.) **Reviewed Date:** September 27, 2022 **What do you like best about Steer?** I like the fact that it was easy to navigate and find the answers I was looking for. **What do you dislike about Steer?** I really didn't see anything that rubbed me the wrong way. **What problems is Steer solving and how is that benefiting you?** They answering every day questions and they helped me out a great deal with the ones I had. - [View Steer pricing details and edition comparison](https://www.g2.com/products/steer-by-mechanic-advisor-steer/reviews?filters%5Bnps_score%5D%5B%5D=4§ion=pricing&secure%5Bexpires_at%5D=2026-08-14+09%3A17%3A02+-0500&secure%5Bsession_id%5D=d0ad2220-4b20-4991-a945-7a77e2d6f314&secure%5Btoken%5D=c8b7a508ef24281466ba523ce4a213bc9935f1c47973dd8d496f588d41b1f67e&format=llm_user) ## Steer Integrations - [AutoOps](https://www.g2.com/products/autoops/reviews) - [Shop-Ware](https://www.g2.com/products/shop-ware/reviews) ## Steer Features **Platform Basics** - Reporting - Interoperability - Performance **Platform Data** - Dashboard - Alerts and Notifications **Platform Additional Functionality** - Cloud - Mobility - Messaging **Platform Content** - Automation **Agentic AI - Automotive Marketing** - Autonomous Task Execution - Multi-step Planning - Cross-system Integration - Adaptive Learning - Natural Language Interaction - Proactive Assistance - Decision Making ## Top Steer Alternatives - [Podium](https://www.g2.com/products/podium/reviews) - 4.5/5.0 (2,026 reviews) - [Dabadu XRM](https://www.g2.com/products/dabadu-xrm/reviews) - 5.0/5.0 (129 reviews) - [CDK CRM](https://www.g2.com/products/cdk-crm/reviews) - 4.4/5.0 (71 reviews)