Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"User-friendly"
5/5
What do you like best about StayNTouch Cloud PMS?

- Very easy to use and clear layout

- Quick for new team members to learn

- Great functionality

- Great availabilty to the system support team and constant improvments to the system Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The system is sometimes a bit slow, so this is something that could be improved. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"DOSM"
3.5/5
What do you like best about StayNTouch Cloud PMS?

User friendly, and easy for front desk agents to learn Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The integration between delphi and SNT is spotty and needs attention to avoid double work Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Overall good experience"
3/5
What do you like best about StayNTouch Cloud PMS?

LIke the fact that I can access it from the web. Easy to learn and use Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Having problems with the guest profiles.

Would be great if there was a copy function for making a reservation for a guest who is making several reservations. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Easy to use"
4/5
What do you like best about StayNTouch Cloud PMS?

Easy acces to dashboard for daily information.

Housekeeping interphase Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Most of report in CSV and not PDF. need to be transform before using it. Review collected by and hosted on G2.com.

Verified User in Hospitality
EH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"The Ameswell Pre-Opening"
5/5
What do you like best about StayNTouch Cloud PMS?

SNT team has been most helpful with all out pre-opening planning Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

SNT team could send more pictures of successful kiosks as well as sending all best practice information. Review collected by and hosted on G2.com.

Verified User in Hospitality
UH
Verified User in Hospitality
Small-Business (50 or fewer emp.)
"Easy to use, good overview, easy for customers to pre checkin"
3.5/5
What do you like best about StayNTouch Cloud PMS?

Good overview and easy to find what you are looking for even for the non user Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The Connection to our bookkeeping system is not working as it should Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"UI Is Great, Interfaces need work"
3/5
What do you like best about StayNTouch Cloud PMS?

I hate opera and this is not opera so that's already some points there. The UI is easier to use. It's simple and so far I actually like it. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The interfacing issues are fixed by work arounds. I would rather have solid running interfaces but that's the growing pains I guess. Review collected by and hosted on G2.com.