Martin V.
MV
Martin V.
G
Mid-Market (51-1000 emp.)
"Best PMS !"
4.5/5
What do you like best about StayNTouch Cloud PMS?

This PMS is so easy to use, you can focus on hospitality skills without having any trouble ! Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

At this time of use, nothing, as everything you can improve some features, but it's a great PMS Review collected by and hosted on G2.com.

IC
Ian C.
Rooms Division Manager
Small-Business (50 or fewer emp.)
"Effective & Intuitive hotel PMS"
5/5
What do you like best about StayNTouch Cloud PMS?

I appreciate how intuitive it is. It is an easy tool to learn to use. I also appreciate that it can be accessed remotely. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

it lacks some functions that other systems have. Review collected by and hosted on G2.com.

LS
Linus S.
General Manager
Mid-Market (51-1000 emp.)
"Two year review"
4/5
What do you like best about StayNTouch Cloud PMS?

Very easy friendly and easy to educate new team members in the system Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

I would rather have the option to be able to work more with the keyboard than using the mouse so often. Review collected by and hosted on G2.com.

ED
Eleonora D.
Hotel Manager
Small-Business (50 or fewer emp.)
"Very smart PMS"
4.5/5
What do you like best about StayNTouch Cloud PMS?

The software is so easy to use and it covers all functionality that is needed in the hospitality processes. It is very colorful and nice Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

I can't use it on my smartphone to check in or check out guests, or just to check some information Review collected by and hosted on G2.com.

JD
Jared D.
GM
Small-Business (50 or fewer emp.)
"Great PMS for a small property like mine"
4.5/5
What do you like best about StayNTouch Cloud PMS?

The training! The hands on training is phenomenal by the staff during buildout. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Integration is a bit confusing as its tough to recall which features are controlled by which system (like channel manager versus PMS) Review collected by and hosted on G2.com.

Verified User in Hospitality
AH
Verified User in Hospitality
Mid-Market (51-1000 emp.)
"Stay N Touch"
4.5/5
What do you like best about StayNTouch Cloud PMS?

Stay N Touch is user-friendly and intuitive. The helpdesk and customer service representatives are prompt and reliable. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Front Office staff occasionally experience glitching or outages where the system will refresh back to the Dashboard unprompted. Sometimes buttons and fields will not populate correctly. Review collected by and hosted on G2.com.

Helena N.
HN
Helena N.
Hotel Manager
Small-Business (50 or fewer emp.)
"Basic but nice"
3.5/5
What do you like best about StayNTouch Cloud PMS?

Easy to use and many functions and web-based so ypu may work from anywhere Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The support team is only available online, not via telephone and only in english Review collected by and hosted on G2.com.

JT
John T.
General Manager
Small-Business (50 or fewer emp.)
"User Friendly and Convenient"
5/5
What do you like best about StayNTouch Cloud PMS?

I like that it is cloud based and accessible from anywhere. Also, I like the mobile accessibility. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

Every once in a while there is a glitch with interfaced systems. Review collected by and hosted on G2.com.

GM
Guy M.
Finance Director
Mid-Market (51-1000 emp.)
"East to use and instant review of the business"
3.5/5
What do you like best about StayNTouch Cloud PMS?

Entry screens are clean and informative, system is very user friendly. Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The basic reporting is good but more dynamic detailed reports would enhance the project. Review collected by and hosted on G2.com.

GV
Guri V.
General Manager
Small-Business (50 or fewer emp.)
"Easy to use"
5/5
What do you like best about StayNTouch Cloud PMS?

It is very easy to use and I like that it is so visual Review collected by and hosted on G2.com.

What do you dislike about StayNTouch Cloud PMS?

The reports could be better and I would need more special reports Review collected by and hosted on G2.com.