This software has been very easy to use and implement. It is an easy program to train new colleagues on as well. StaynTouch has made multiple updates for inventory management making daily tasks a lot more efficient. They have implemented routine updates to make sure the software is running at its best. Review collected by and hosted on G2.com.

There are limitations to reports that can be run or scheduled. There is also no way to remove old room types. Review collected by and hosted on G2.com.

I like the look and feel of the program. It feels like an Office program, with single button navigation and ease of getting from one window to another Review collected by and hosted on G2.com.

Needs to expand on reports. I.e. no room move report. also, needs to work with Delphi and Windsurfer. Been trying to get these to work for a long time Review collected by and hosted on G2.com.

I think that Rover is very easy to learn if you are new with booking systems. You can easally see all the diffrent choices, like arrivals, departures, stayovers.

You don´t need to use short commandos, you can use the computer mousetp click on every tab. Review collected by and hosted on G2.com.

When you have a guest in the house that is checked in, and he wants to make a new reservation for another date. I think that there should be a button to press in the staycard to make a new reservation for the guest.

And then if the guest likes to pay everything upon arrival there is many buttons to press before the total sum is there and you have make the payment. Review collected by and hosted on G2.com.

- Reception User friendly interface (easy to handle for receptionist)

- Online access by any type of computer

- Mobile friendly and users

- Customizable confirmation letters, groups, AR

- can be use for different operational hotel services (usefull yield, housekeeping, maintenance)

- easy to install Review collected by and hosted on G2.com.

- Accountability module not very usefull

- Room diary not indicated to allocate room Review collected by and hosted on G2.com.

This system is very easy to rollout, it is very intuitive to use, easy to customize based on your property's needs, and has minimal startup fees which are all very important to business; especially small business. It is cloud based so there are no servers to maintain, and that also allows for consistent updates to the product that are seamless. These updates keep the system current or ahead of the curve based on what travelers are looking for in their hotel experience on a consistent basis vs. every couple year updates that require a lot of planning and training. Review collected by and hosted on G2.com.

It is designed for tablet use, so some functionality is a little clunky when using a desktop (scrolling in particular); but we primarily use on tablet. Review collected by and hosted on G2.com.

The user friendly PMS that is very easy to understand, easy to use and save us very much time when we have new employees. Review collected by and hosted on G2.com.

Sometime it is a little bit too easy so you do not see the solution because it is too easy. Review collected by and hosted on G2.com.

The layout and simplicity of using and navigating the system. Good overview of the number of rooms and pricing. Review collected by and hosted on G2.com.

Nothing that we do not like but lack the ability to copy an existing booking to a new one. Review collected by and hosted on G2.com.

The ease of training and intuitive nature of the system. Review collected by and hosted on G2.com.

Occasional glitch in the rooms inventory syncing with the Reservations system. But the help desk is always great and fixes everything quickly. Review collected by and hosted on G2.com.

ease of use and it's pretty intuitive. like the automated reporting function too so we dont have to manually process the overnight. Review collected by and hosted on G2.com.

lack of ad hoc function is my biggest thing. everything else is fine and does exactly what it needs to do Review collected by and hosted on G2.com.

It´s very easy to use and to learn. New employees do not need so much time to learn a system. It gives you time to focus on the guest Review collected by and hosted on G2.com.

One feature that does not wotk properly. It´s "add-on" where you cant choose for how many days. You always get for whole stay Review collected by and hosted on G2.com.