"Bring Your Own Cloud" is great - they manage but we control. It worked just as described. They're very responsive for onboarding/support issues via slack/mail/etc. Review collected by and hosted on G2.com.

The only concern is if they can continue to provide the same level of support as they grow. Review collected by and hosted on G2.com.

StarTree use many open-source projects but also have their unique features on top of that. Review collected by and hosted on G2.com.

The support is not so fast, but when the ticket is closed always pushes you to evaluate their work. Review collected by and hosted on G2.com.

StarTree has made it easy to get started with real-time analytics. Review collected by and hosted on G2.com.

Limited SQL support, it would be great to do some more advanced things. Review collected by and hosted on G2.com.

- small ETA

- easily get customer support Review collected by and hosted on G2.com.

- Some important enterprise features related to security, ease of use, are missing Review collected by and hosted on G2.com.

Fully managed Database as a service and also self service provision Review collected by and hosted on G2.com.

Cost of setting up private cloud is higher. Review collected by and hosted on G2.com.

Love the customer support, they will respond to issues and provide the fixes needed. Review collected by and hosted on G2.com.

Would like more refinement in on call alerting, to enable better communication between our organization and the on call staff Review collected by and hosted on G2.com.

Support - the technical team is very knowledgable and helpful. The product is delivering what it promise, Review collected by and hosted on G2.com.

Documentation is not up-todate. UI can be tested more rigorously. API documentation can be improved by providing samples on how to call the features ( Curl or Postman) Review collected by and hosted on G2.com.

- Quick resolutions and support from the StarTree team

- Getting schema and table optimisation inputs from StarTree team Review collected by and hosted on G2.com.

- Some updates are done in PST time only Review collected by and hosted on G2.com.

Engineers are competent and support staff are helpful and nice Review collected by and hosted on G2.com.

Customers need to reach out to StarTree for many issues. They don't have many alerts. Review collected by and hosted on G2.com.