--- title: Startdeliver Reviews meta\_title: 'Startdeliver Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Startdeliver works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 42 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Startdeliver Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Startdeliver but has limited features. Are you part of the Startdeliver team? [Upgrade your plan](https://my.g2.com/startdeliver/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Startdeliver is for Customer Success what CRM is for Sales. A platform that helps CS teams monitor customer health, manage projects and automate workflows – made to be easy to use, easy to integrate, and easy to maintain. * * * Seller [Startdeliver](https://www.g2.com/sellers/startdeliver) Discussions [Startdeliver Community](https://www.g2.com/products/startdeliver/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Johan Nilsson Show More ## Pricing Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) ## Top-Rated Alternatives [ ![Planhat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Planhat") Planhat 4.5/5(954) ](https://www.g2.com/products/planhat/reviews) [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,608) ](https://www.g2.com/products/churnzero/reviews) [ ![Vitally](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitally") Vitally 4.5/5(705) ](https://www.g2.com/products/vitally/reviews) [ View All Alternatives ](https://www.g2.com/products/startdeliver/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Lisa L.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Lisa L.") LL Lisa L. Customer Journey Digital Specialist Small-Business (50 or fewer emp.) 11/2/2022 "Startdeliver provide us with irreplaceable insights about our customers usage & health" 5/5 What do you like best about Startdeliver? We have built an integration between Startdeliver and Intercom; this is super powerful and crucial for our segmentation. Thanks to this, we can target users with specific campaigns based on their user or company health score. With this setup, we're ready to scale our company and user base. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I have requested more automation triggers, and they're working on that one! Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? It can be a challenge to know what customers you need to prioritize when it comes to their usage health, Startdeliver help's us to visualize this both in their platform and in Intercom. Thanks to this, we know what to focus on each day and can be as effective as possible in our work. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") UC Verified User in Computer Software Small-Business (50 or fewer emp.) 10/21/2022 "Great CSM Tool" 4.5/5 What do you like best about Startdeliver? We use Start Deliver to get an overview of all our trials, onboardings and new customer. It's a great tool that gives us a complete picture of our customers and which actions we need to take next. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? The UI is not great, but I know this is something they are working on. We have also requested some customizations that aren't possible yet, but hopefully, Start Deliver will be able to offer a better-customized tool soon. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? No more Excel files are needed to track customer actions. We can also log health status, and other values that are hard to log in an Excel file. It gives us the overview we need to be successful with our customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Victor I.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Victor I.") VI Victor I. Chief Revenue Officer (CRO) Mid-Market (51-1000 emp.) 10/4/2022 "A must have for all growing CS-organizations!" 5/5 What do you like best about Startdeliver? Easy to use and the team at Startdeliver are always on top of things regarding support, product development and our relationship as a customer. The product steadily improves to stay ahead of the curve giving its users the best possible and innovative experience. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? As for any system, no one can solve all issues, so there's nothing negative to say about Startdeliver or their tool but more so the fact that one needs another tool to integrate with your CRM - which they have! Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? It helps us keep track of the usage health of our users as well as provides an excellent onboarding-tool for our team, helping new customers get going where we can share a common view for full transparency. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Robin B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Robin B.") RB Robin B. Customer Success Manager Small-Business (50 or fewer emp.) 10/3/2022 "Great tool and super easy to use! Also very good support from the Startdeliver CS team" 5/5 What do you like best about Startdeliver? It's super easy to use, both in task management and customer overview. I now know what my priorities are and where I might need to take proactive action. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I would have liked to be able to edit my Impact dashboards Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? I would say that Startdeliver mainly helps me work proactively, identifying and acting on potential risks and opportunities. Since we started using Startdeliver we have increased our NRR by 11% Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Anu V.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Anu V.") AV Anu V. Customer Success Director Small-Business (50 or fewer emp.) 12/14/2022 "Easy-to-use platform to support daily customer success activities" 5/5 What do you like best about Startdeliver? A clear and transparent way to access customer health scores which makes daily customer work easy and systematic. Startdeliver is a truly customer-oriented company, communication is easy & uncomplicated. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? It would be great to send automated messages directly to customers with Startdeliver. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? With Startdeliver it´s easier to take more sustainable and data-based actions. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Camilla G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Camilla G.") CG Camilla G. Head of Customer Success Small-Business (50 or fewer emp.) 11/14/2022 "We have experienced Start Deliver as a very professional company with a high service level." 4.5/5 What do you like best about Startdeliver? We choose Start Deliver as our platform as they work with Customer Success themselves and therefore are hands-on when it comes to for example onboarding processes and how to work pro-active with customers. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? We have not experienced anything negative during the six months that we have used Start Deliver Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Working pro-active with our customers through for example customized lists and onboarding work sheets. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Ardavan S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ardavan S.") AS Ardavan S. Growth Small-Business (50 or fewer emp.) 10/27/2022 "User friendly CS platform with high level of customisation" 5/5 What do you like best about Startdeliver? High-level yet detailed insight on every account in an environment where you can collaborate with your team, create tickets, take actions, and access key KPIs across your customers. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? A lack of a CS Template or Playbook from which small companies and CS teams can benefit. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? - Prevent Churn - Expansion Opportunities - Measure Customer Health - Dashboard with Customised Reporting (This one is amazing) - Many integrations with automation possibilities Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic NM Niclas M. Onboarding Specialist Mid-Market (51-1000 emp.) 10/5/2022 "Loving the Shared Workspace for onboarding!" 5/5 What do you like best about Startdeliver? Gives us a great overview over what steps we have taken and need to take to close our projects. Also great that it is adaptable for our company profile! Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Took a bit of time to set everything up, but once that was done, we were up and running. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? It helps centralise communication, tasks & relevant points with our clients saving us time and making our communication much clearer with all stakeholders. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alice N.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alice N.") AN Alice N. Customer Success Agent Small-Business (50 or fewer emp.) 10/28/2022 "Good experience and onboarding, but maybe a bit long" 3.5/5 What do you like best about Startdeliver? Great set up with contact person and a good setup in the onboarding. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Sometimes it could take a long time to get answers and when I sent emails regarding different things that I was wondering aout. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? We have gotten a bigger picture of our customers health and how they use our platform which is great. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Verified User in E-Learning](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in E-Learning") AE Verified User in E-Learning Small-Business (50 or fewer emp.) 10/28/2022 "Simple, stylish, and excellent service and support when needed." 5/5 What do you like best about Startdeliver? We have improved many of our processes since we started working with Startdeliver. We have the data in one place and avoid Excel files :') Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Some bugs here and there in the system. But quick responses from support when you submit. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? With the help of Startdeliver, we gather our data in one place, gain a clearer overview, and easier follow-up. Transparency between us CSMs and easier to collaborate than before. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: OrganicAI Translated ## Pricing Options Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) Startdeliver Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0117a1ce9cc6af3498adeee8b367f5/planhat.jpg "Product Avatar Image") Planhat 4.5/5(954) [ Compare Now ](https://www.g2.com/compare/planhat-vs-startdeliver) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero 4.7/5(1,608) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-startdeliver) ##### ##### Startdeliver Features Customer Information Customer Health Scores Customer Monitoring Customer Profiles Predictions Churn Risk Upsell Opportunities Platform Reporting & Dashboards Third-Party Integrations Data Import & Export Tools [ View More Features ](https://www.g2.com/products/startdeliver/features) ##### Categories on G2 [Customer Success](https://www.g2.com/categories/customer-success) ##### Explore More [Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[ServiceNow HR Service Delivery vs Leapsome for a mid-size company that wants to modernize how employees interact with HR without committing to a full platform migration?](https://www.g2.com/discussions/hr-service-delivery-servicenow-hr-service-delivery-vs-leapsome-for-a-mid-size-company-that-wants-to-modernize-how-employe)[Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks) [What is the most reliable knowledge base software for remote teams?](https://www.g2.com/discussions/what-is-the-most-reliable-knowledge-base-software-for-remote-teams)[best compensation management software](https://www.g2.com/discussions/need-help-what-s-the-best-compensation-management-software-solution)[Pros and Cons Details](https://www.g2.com/products/startdeliver/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)