--- title: Startdeliver Reviews meta\_title: 'Startdeliver Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Startdeliver works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 42 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Startdeliver Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Startdeliver but has limited features. Are you part of the Startdeliver team? [Upgrade your plan](https://my.g2.com/startdeliver/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Startdeliver is for Customer Success what CRM is for Sales. A platform that helps CS teams monitor customer health, manage projects and automate workflows – made to be easy to use, easy to integrate, and easy to maintain. * * * Seller [Startdeliver](https://www.g2.com/sellers/startdeliver) Discussions [Startdeliver Community](https://www.g2.com/products/startdeliver/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Johan Nilsson Show More ## Pricing Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) ## Top-Rated Alternatives [ ![Planhat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Planhat") Planhat 4.5/5(954) ](https://www.g2.com/products/planhat/reviews) [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,608) ](https://www.g2.com/products/churnzero/reviews) [ ![Vitally](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitally") Vitally 4.5/5(705) ](https://www.g2.com/products/vitally/reviews) [ View All Alternatives ](https://www.g2.com/products/startdeliver/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Philip S.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Philip S.") PS Philip S. Head of Customer Success Small-Business (50 or fewer emp.) 6/22/2023 "Best Customer Success platform" 5/5 What do you like best about Startdeliver? I appreciate Startdeliver's flexibility as both a platform and a partner. It offers a customizable experience that adapts to my unique needs. Whether it's configuring workflows or tailoring metrics, Startdeliver empowers me to personalize the software. Additionally, their team is responsive and accommodating, working closely with me to achieve our customer success goals. Startdeliver's flexibility makes it a valuable asset in driving our success. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? It would be amazing if there was an app for mobile. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? I like how Startdeliver provides powerful usage insights and health scores. It helps me understand customer behaviors and track their overall health. With this information, I can make informed decisions to drive customer success, personalize engagements, and optimize the customer experience. Startdeliver empowers me to proactively address needs and ensure customer satisfaction. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Mark K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mark K.") MK Mark K. Small-Business (50 or fewer emp.) 10/3/2023 "Easy CSM Platform - smooth deployment" 4/5 What do you like best about Startdeliver? The simplicity in getting started and ease of definining the Product Health. The company is very close to their customers and open to exchanging knowledge and experience. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? The simplicity makes it less flexible in assigning more value to certain features within the same product. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Easy monitoring of customer health and grouping of a range of usage events into relevant products or feature sets. Knowing what Customers to focus on and invest human resources in. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Alban v.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alban v.") AV Alban v. Operations Manager / Data Analyst Small-Business (50 or fewer emp.) 7/11/2023 "Flexible Product with a good product team" 4.5/5 What do you like best about Startdeliver? Startdeliver was a critical factor in the success of our CS team. It gave us an excellent interface to organise the team and monitor customer interactions. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? It took some time to set up the basics, as the tool was pretty young when we first used it. But over time, the team significantly improved. What was first a negative point became another success story. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Monitoring our entire customer base and achieving more with fewer people in the team. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Small-Business (50 or fewer emp.) 7/28/2023 "Structure and good overview" 4.5/5 What do you like best about Startdeliver? I like StartDeliver for its ability to provide a comprehensive overview of customers, enabling a deeper understanding of their usage in the platform, feedback and needs. Its user-friendly interface allows for seamless adoption by our CS team, ensuring efficient utilization of its capabilities. The product team's flexibility and excellent customer support have contributed to its success in enhancing customer success efforts and retention. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I am missing a "Gantt view" of the projects. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? We want to follow up on our customers' usage in the platform as well as for the team to get an overview of their customer portfolio and follow up on their needs and feedback. We additionally use StartDeliver as a project management tool and to follow up on KPIs. StartDeliver definitely fulfills our expectations and needs. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Sam J.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sam J.") SJ Sam J. CEO Small-Business (50 or fewer emp.) 7/10/2023 "Best platform for Customer Success" 5/5 What do you like best about Startdeliver? I like how Startdeliver provides powerful usage insights and health scores. It helps me understand customer behaviors and track their overall health. With this information, I can make informed decisions to drive customer success, personalize engagements, and optimize the customer experience. Startdeliver empowers me to proactively address needs and ensure customer satisfaction. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I would like to be able to build my own dashboards. I know they are working on this and look forward to that update Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Startdeliver helps us get a 360 view of our current customer base. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Uliana K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Uliana K.") UK Uliana K. Product Manager & UI/UX Designer Small-Business (50 or fewer emp.) 12/27/2022 "Best tool for effective customer success" 5/5 What do you like best about Startdeliver? The best thing about Startdeliver is that this tool gives me a bird's-eye view of the whole customer portfolio, while at the same time I can make a deep dive into each of the profiles to better understand their situation and health scores. Additionally, with Stardteliver I have all the customer-related information in one place without having to jump from tool to tool. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? We love the app and find it very useful, however, it'd be great if we could create more advanced automation via the app's UI without having to delegate this task to our developers. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? We can now have all the information about our customers in one place and easily monitor their health scores. This gives us the possibility to act proactively and manage our customer portfolio more effectively. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Peder M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Peder M.") PM Peder M. Head of Customer Success Small-Business (50 or fewer emp.) 10/21/2022 "Great support!" 5/5 What do you like best about Startdeliver? The standard and custom integrations between our CRM, our Database, and StartDeliver automate most of our processes. Which, in turn, gives me a great overview of our customers and their status. I also love the attention we get from our CSM Robin. He has helped us proceed with developing our ways of working, and understand how the system works. The possibilities I have to customize the system myself is also a fantastic feature. Everything from filtering lists, to creating custom fields and integrations without the need of spending time on consultants is fantastic! Review collected by and hosted on G2.com. What do you dislike about Startdeliver? It is, sometimes, apparent that the system is in an early stage. Many features are in their Roadmap, and sometimes, things do not work as intended. But everythig constantly keeps improving! Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Better overview of our customers. Less risk of human error. The system allows me to understand which company that I need to focus on, and what that focus should be. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic VN Valeriia N. Customer Success Manager Small-Business (50 or fewer emp.) 11/2/2022 "Essential for every day Customer Success tasks" 5/5 What do you like best about Startdeliver? I use Startdeliver to complete my every day Customer Success tasks. It’s easy to manage all the necessary information in one place (product usage, email correspondence, and projects). Startdeliver helps me to monitor customers’ progress and keep track of my actions. I also find the filters really useful as they help to locate the customer I want to work with quickly and easily. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? There is nothing in particular that I don’t like about Startdeliver. It would be good to be able to switch between the old and new design of the app, but I believe you quickly get used to the updated layout. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? With Startdeliver, I can always check the history of my interactions with customers, so I don’t forget what was already done. This tool helps me analyze our customers’ “health” and build a loyal client base. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Sergey B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Sergey B.") SB Sergey B. Co-founder, CEO Small-Business (50 or fewer emp.) 10/28/2022 "Awesome platform for customer success management process" 5/5 What do you like best about Startdeliver? Startdeliver helps my team to know everything that we need about customers. No surprises - thanks to detailed categories and statuses we always know what actions to take with which client. It’s also possible to integrate Startdeliver with your email accounts, CRM, and Billing system, so all the details are kept in one place. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? There is nothing I dislike about Startdeliver. It would be good if synchronization with integrated apps took less time, but the current time doesn’t really impact the speed of daily workflow. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Startdeliver helped my team to improve the quality of interaction with our customers and build strong relations with them. Due to that, our retention rate is now higher. Review collected by and hosted on G2.com. Show More 11/3/2022 Current UserValidated ReviewerSource: Organic ![Petteri P.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Petteri P.") PP Petteri P. Customer Retention Manager Computer Software Small-Business (50 or fewer emp.) 11/30/2022 "Customer Success Manager" 5/5 What do you like best about Startdeliver? I think the best thing about Startdelivery is the up-to-date healthscores, which have made it much easier to manage customer relationships. The statistics and reports are also very useful. It is also easy for us to develop our Customer Success processes because Startdeliver offers the possibility to integrate the functionalities into our existing processes. A big thank you also to the customer service we have received Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Sometimes it takes time to get new functions up and running, but in the end we've always got everything working. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Startdeliver has taken customer relationship management to a new level. Even with a large number of customers, it is easy to manage and react quickly to changes. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ## Pricing Options Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) Startdeliver Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0117a1ce9cc6af3498adeee8b367f5/planhat.jpg "Product Avatar Image") Planhat 4.5/5(954) [ Compare Now ](https://www.g2.com/compare/planhat-vs-startdeliver) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero 4.7/5(1,608) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-startdeliver) ##### ##### Startdeliver Features Customer Information Customer Health Scores Customer Monitoring Customer Profiles Predictions Churn Risk Upsell Opportunities Platform Reporting & Dashboards Third-Party Integrations Data Import & Export Tools [ View More Features ](https://www.g2.com/products/startdeliver/features) ##### Categories on G2 [Customer Success](https://www.g2.com/categories/customer-success) ##### Explore More [Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[ServiceNow HR Service Delivery vs Leapsome for a mid-size company that wants to modernize how employees interact with HR without committing to a full platform migration?](https://www.g2.com/discussions/hr-service-delivery-servicenow-hr-service-delivery-vs-leapsome-for-a-mid-size-company-that-wants-to-modernize-how-employe)[Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks) [What is the most reliable knowledge base software for remote teams?](https://www.g2.com/discussions/what-is-the-most-reliable-knowledge-base-software-for-remote-teams)[best compensation management software](https://www.g2.com/discussions/need-help-what-s-the-best-compensation-management-software-solution)[Pros and Cons Details](https://www.g2.com/products/startdeliver/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)