--- title: Startdeliver Reviews meta\_title: 'Startdeliver Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 42 reviews by the users' company size, role or industry to find out how Startdeliver works for a business like yours. aggregate\_rating: rating\_value: 4.5 review\_count: 42 scale: '5' date\_modified: '2026-08-09' parent\_category: name: Customer Service url: https://www.g2.com/categories/customer-service --- # Startdeliver Reviews & Product Details Claimed ###### Profile Status This profile is currently managed by Startdeliver but has limited features. Are you part of the Startdeliver team? [Upgrade your plan](https://my.g2.com/startdeliver/upgrade?utm_campaign=s3&utm_medium=claim-popup&utm_source=g2) to enhance your branding and engage with visitors to your profile! Startdeliver is for Customer Success what CRM is for Sales. A platform that helps CS teams monitor customer health, manage projects and automate workflows – made to be easy to use, easy to integrate, and easy to maintain. * * * Seller [Startdeliver](https://www.g2.com/sellers/startdeliver) Discussions [Startdeliver Community](https://www.g2.com/products/startdeliver/discuss) Languages Supported English Solution Type Best-of-Breed Overview by Johan Nilsson Show More ## Pricing Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) ## Top-Rated Alternatives [ ![Planhat](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Planhat") Planhat 4.5/5(954) ](https://www.g2.com/products/planhat/reviews) [ ![ChurnZero](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "ChurnZero") ChurnZero 4.7/5(1,608) ](https://www.g2.com/products/churnzero/reviews) [ ![Vitally](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vitally") Vitally 4.5/5(705) ](https://www.g2.com/products/vitally/reviews) [ View All Alternatives ](https://www.g2.com/products/startdeliver/competitors/alternatives) ## User Insights Average based on 42 real user reviews. Implementation Time 3 months Perceived Cost $$$$$ Typical contract price $0k - $0k [Sign in to view](/login) Per Month [Log in to unlock pricing and user insights](/login) ![Rebecka M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Rebecka M.") RM Rebecka M. Head of Customer Success Manager Mid-Market (51-1000 emp.) 10/31/2022 "Startdeliver helps us to keep track of our customers, take action, in an automated way" 5/5 What do you like best about Startdeliver? All the possibilities when it comes to lists with interesting data points and the shared project spaces Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Some of the features can only ba handled by Startdeliver reps. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? With a lot of customers, it is always challenging to keep track of where everyone is, how they are doing and what actions to take. This is solved with Startedliver and their integration to hubspot. Review collected by and hosted on G2.com. Show More 6/3/2024 Current UserValidated ReviewerSource: Organic ![Jonas Thy .](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jonas Thy .") J Jonas Thy . Global Head of Customers & Professional Services Small-Business (50 or fewer emp.) 6/30/2024 "Easy to use Customer Success platform with high quality support." 4.5/5 What do you like best about Startdeliver? Relevant and actionable customer health overview. Fast and competent support. Simple and intuitive UI. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? If pressed for an answer on this one, the only thing not quite up and running in our implementation yet is sync with our subscription management tool. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Customer Health Overview. Data collection/segmentation for scaling/campaigns. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Samuel W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Samuel W.") SW Samuel W. Team manager Product, Delivery & Support Small-Business (50 or fewer emp.) 6/11/2024 "Big improvement from using just CRM" 4/5 What do you like best about Startdeliver? Easy to get a great overview of our customers and how they are doing. Easy to get started! Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Some bugs (but they are usually solved quickly) and not following WCAG standards for visibility Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Getting a good overview of our customer base and working with the customers to make them successful in our platform. Review collected by and hosted on G2.com. Show More 6/13/2025 Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Simon B.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Simon B.") SB Simon B. Small-Business (50 or fewer emp.) 11/1/2023 "Great overview of existing customers with proactive features" 4/5 What do you like best about Startdeliver? Being able to categorize our customers based on different variables, such as "New customers", "Onboarding" and "Extra important", to gain a structure in my work process as a customer success manager. Also having a product health score, combined with NPS-score on both company and user-level, it gives me access to be more proactive on where to focus right now, to avoid dissatisfied customers, and also better knowing where the challenges are; like specific users - or specific products. I am really satisfied with the customer support, they are always helpful and easy to get a hold of. Since StartDeliver is one of my main working tools on a daily basis, its important to feel that you can get help easily. We integrate StartDeliver with Hubspot, Responsr and our own software which has been working out nicely throughout the process. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Just like CRM's, it can easily become too complex and time-consuming if you dont have a clear and very focused plan when you implement StartDeliver. You really need to figure out the output of WHY certain datapoints are included in the health-score etc. and from what perspective you are seeing things; yours or the customers'. As a SaaS startup, StartDeliver helps me gain control and be more structured and proactive, at the same time as my feeling can be that it is way more built for bigger/more established businesses, such as the Shared Workspace. So if you are a startup, see that you get an optimal setup for the needs you have - and rather have a long term plan on how to grow in to the StartDeliver-platform. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Having a good overview of existing customers, alongside with better structure and control in my work as a CSM. Alongside with projects and task that I setup and more proactive insights than what I had before, its much easier for me to know when and where I need to make an extra effort on a daily basis, gaining champion-users/high customer satisfaction and minimal churn. Review collected by and hosted on G2.com. Show More Response from Fanny Hildestrand of Startdeliver [Editedit](https://www.g2.com/survey_responses/startdeliver-review-8794310/official_response/edit) Hi Simon, Thank you for sharing your experience with Startdeliver! 😊 We're glad to hear that our platform is helping you categorize customers and gain proactive insights. We understand the importance of clear implementation and will continue to work on providing resources to help users optimize their setup. Thank you very much for your feedback and we are here to support you as you grow with Startdeliver. Best, Validated ReviewerSource: Organic ![Verified User in Education Management](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Education Management") AE Verified User in Education Management Small-Business (50 or fewer emp.) 6/3/2024 "The all in one place for actionable customer insights" 5/5 What do you like best about Startdeliver? The system is very versitile and nice to work in, with all insights you need about users and customers as a whole (B2B). Also, the way Startdeliver works with their users and really listen to feedback is impressive! Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Nothing, really. It's all really nice! :) Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Before, we didn't get any insights about our customers usage, now we know what they are doing and can do more focused, proactive and targeted customer success work. Review collected by and hosted on G2.com. Show More Response from Oliver Wirström of Startdeliver [Editedit](https://www.g2.com/survey_responses/startdeliver-review-9739712/official_response/edit) Thank you for the kind words ❤️ Really appreciate your feedback Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Verified User in Marketing and Advertising](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Marketing and Advertising") UM Verified User in Marketing and Advertising Small-Business (50 or fewer emp.) 6/11/2024 "Provides a good overview" 4/5 What do you like best about Startdeliver? Provides a good overview of my clients and all the phases they are in/going through. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I've had issues with the connection and updated from Outlook. I can see that interaction-time is incorrect at times, even tough it's the correct email provided etc. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Keep track of clients, the MRR I'm handling, meetings, interaction. Review collected by and hosted on G2.com. Show More Validated ReviewerIncentivizedSource: G2 invite on behalf of seller ![Vlad T.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Vlad T.") VT Vlad T. Co-Founder & CTO Computer Software Small-Business (50 or fewer emp.) 8/2/2023 "Best customer success software!" 5/5 What do you like best about Startdeliver? Startdeliver is fantastic tool for our customer success processes. It's easy to use with a friendly interface, saving us time and avoiding confusion. The usage insights and health scores are invaluable, helping us understand customer behaviors and make right decisions based on that data. Startdeliver is flexible, allowing us to customize workflows and metrics. Their team is responsive and helpful, and the integration with our existing tools is seamless. Highly recommended for boosting your customer success! Review collected by and hosted on G2.com. What do you dislike about Startdeliver? There is nothing I dislike about Startdeliver. Maybe it would be nice to have more advanced search and simpler filters, but even the current version is good enough! Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Startdeliver helps us to work with our customer success processes in more efficient way. We really like it! Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Verified User in Computer Software](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User in Computer Software") AC Verified User in Computer Software Mid-Market (51-1000 emp.) 7/12/2023 "Customize and centralize" 4.5/5 What do you like best about Startdeliver? Following up all my projects at the same place and being able to smoothely collaborate with my colleagues improved my work a lot. As well as getting insight and tracking our progress and performance on all levels: individually, project based, collectively. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? I am missing a more visual way to look at project planning overtime as well as creating my own columns to move task along. I also sometimes feel limited in doing calculations myself and being able to easily see in the platform how to things are calculated behind the scenes. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? StartDeliver makes it easy to collaborate with collegues. It ensures that no information is lost and all centralized in one place which keeps our customers happy, they feel that we have the project in control. It helps to follow up on our performance based on our own KPIs and having the data dynamic and thus live and available for our collaborators. This is turns helps our Team leaders to lead their teams. We use the insight data to detect possible issues but more importantly to improve our way of working internally as well as towards customers. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ![Mio M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mio M.") MM Mio M. Small-Business (50 or fewer emp.) 3/6/2024 "Easy to use and good price" 5/5 What do you like best about Startdeliver? Price Easy to use Shared workspave Easy to extract data Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Not very customizable Not great at tracking key CS metrics No e-mail automation Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Onboarding Customer Master Data Custoemr Journey data Review collected by and hosted on G2.com. Show More Response from Fanny Hildestrand of Startdeliver [Editedit](https://www.g2.com/survey_responses/startdeliver-review-9388458/official_response/edit) Hi Mio, It's great to hear that Startdeliver is helping with onboarding, customer master data, and customer journey data 😃 We're committed to continuously improving our platform to better serve your needs and happy to announce our latest upgrade: E-mail automations!🎉 Let's have a meeting in the near future where I will show you our automation features. Best, Fanny Hildestrand Validated ReviewerSource: Organic ![Kristofer E.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Kristofer E.") KE Kristofer E. Small-Business (50 or fewer emp.) 7/10/2023 "Modern UX and easy yo use" 5/5 What do you like best about Startdeliver? I highly appriciate Startdeliver's user-friendly UX that enables us to fully leverage its features for customer success. The team loves to work in Staratdeliver. Review collected by and hosted on G2.com. What do you dislike about Startdeliver? Startdeliver inititally lacked some features we needed but the platform has envolved quickly and today it fully meets our requirements. Review collected by and hosted on G2.com. What problems is Startdeliver solving and how is that benefiting you? Startdeliver's powerful insights and health scores are fantastic. They give us a deep understanding of customer behavior and help us track their overall health. We can confidently make informed decisions to drive customer satisfaction and reduce churn. Review collected by and hosted on G2.com. Show More Current UserValidated ReviewerSource: Organic ## Pricing Options Pricing provided by Startdeliver. ### Giga Starting at €695.00 Per Month ### Tera Starting at €1,195.00 Per Month [ View More Pricing Information ](https://www.g2.com/products/startdeliver/pricing) Startdeliver Comparisons ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_0b0117a1ce9cc6af3498adeee8b367f5/planhat.jpg "Product Avatar Image") Planhat 4.5/5(954) [ Compare Now ](https://www.g2.com/compare/planhat-vs-startdeliver) ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/small_square/small_square_744ed52507e8a595ec88a4db46cf5abd/churnzero.jpg "Product Avatar Image") ChurnZero 4.7/5(1,608) [ Compare Now ](https://www.g2.com/compare/churnzero-vs-startdeliver) ##### ##### Startdeliver Features Customer Information Customer Health Scores Customer Monitoring Customer Profiles Predictions Churn Risk Upsell Opportunities Platform Reporting & Dashboards Third-Party Integrations Data Import & Export Tools [ View More Features ](https://www.g2.com/products/startdeliver/features) ##### Categories on G2 [Customer Success](https://www.g2.com/categories/customer-success) ##### Explore More [Best AI legal assistants for compliance management](https://www.g2.com/discussions/what-are-the-best-ai-legal-assistants-for-compliance-management)[ServiceNow HR Service Delivery vs Leapsome for a mid-size company that wants to modernize how employees interact with HR without committing to a full platform migration?](https://www.g2.com/discussions/hr-service-delivery-servicenow-hr-service-delivery-vs-leapsome-for-a-mid-size-company-that-wants-to-modernize-how-employe)[Top AI-powered platforms for regulatory compliance checks](https://www.g2.com/discussions/what-are-the-top-ai-powered-platforms-for-regulatory-and-compliance-checks) [What is the most reliable knowledge base software for remote teams?](https://www.g2.com/discussions/what-is-the-most-reliable-knowledge-base-software-for-remote-teams)[best compensation management software](https://www.g2.com/discussions/need-help-what-s-the-best-compensation-management-software-solution)[Pros and Cons Details](https://www.g2.com/products/startdeliver/reviews?qs=pros-and-cons) [Show MoreShow Less](javascript:void(0);)