Liam C.
LC
Liam C.
Small-Business (50 or fewer emp.)
"Simple, easy and straightforward application."
5/5
What do you like best about Starshipit?

We have been using Starshipit now for approx 4 months and so far it has been a great asset to our company. Easy integration with Shopify and simple to collect and print orders. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

So far we have not experienced any hurdles with Starshipit. Review collected by and hosted on G2.com.

Verified User in Arts and Crafts
UA
Verified User in Arts and Crafts
Small-Business (50 or fewer emp.)
"Amazing automatic shipping system!"
5/5
What do you like best about Starshipit?

the packaging summary option has saved me valuable time. It was very easy to implement starshipit with my courier and website platforms allowing for seamless transitions when I get an order. I use it almost every day and the notifications that display when you get an order also allows me to keep track . There was an issue setting it up intially (not at the fault of starshipit but of the courier) and they were very resposive and helpful. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

there's no option to format the shipping labels. I'd like to change my internation labels to be landscape but there doesn't seem to be an option Review collected by and hosted on G2.com.

Nicholas L.
NL
Nicholas L.
Senior Digital & Logistics/Procurement Coordinator
Small-Business (50 or fewer emp.)
"StarshipIT Review"
4/5
What do you like best about Starshipit?

Easy to setup, integration with shopify is quite simple and all carriers in the one place is great Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Some rules and setup is quite difficult and there isn't alot of help around it.

Customer support can be quite slow for urgent issues Review collected by and hosted on G2.com.

Verified User in Wine and Spirits
AW
Verified User in Wine and Spirits
Small-Business (50 or fewer emp.)
"Makes shipping with Australia Post simple"
5/5
What do you like best about Starshipit?

The integration with Australia Post eParcel is why we use StarshipIt. It allows us to easily import orders from our sales software, and pick and pack our orders, and print labels directly. I can see which orders are in transit, and which are delivered all on the one screen. We use StarshipIt daily and can't imagine running our operations without it. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

We haven't figured out how to use this for delivery software for our own driver for local deliveries yet. We remain hopeful we can find a solution. Review collected by and hosted on G2.com.

EW
Erin W.
Small-Business (50 or fewer emp.)
"Simple to set up and saves us bucket loads of time"
5/5
What do you like best about Starshipit?

Simple to use, imports multiple rates easily, writes back to shopify accurately Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

If I change the parcel size, I have to also click in and refresh rates and change. It can be a little slow. Review collected by and hosted on G2.com.

LF
Lee F.
Small-Business (50 or fewer emp.)
"Great for e-commerce business"
5/5
What do you like best about Starshipit?

Using starshipit has been a lifesaver for my online business. The process is simple to use once it is set up, plenty of video tutorials online to help with set up and now it's a breeze when fulfilling orders. 100% recommend Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

USB plug is large USB and having Mac I would prefer a micro usb Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"The perfect solution for small businesses"
4/5
What do you like best about Starshipit?

Starshipit has saved us so much time when processing orders. Super intuitive to use, fees are reasonable and once you get the hang of it you really do save time. Integrates beautifully with our online store (run on WooCommerce) and point of sale system (Odoo). Highly recommended to other small business owners! Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Can be a little tricky to set up first but once that's been done it's easy to use. Review collected by and hosted on G2.com.

MW
Meg W.
Small-Business (50 or fewer emp.)
"Great experience from the early days!"
5/5
What do you like best about Starshipit?

When we first implemented StarShipIt, it immediately solved pain points in the business and improved time efficiency. Looking back, we still find it hard to believe how long we operated with such manual processes (like copy and pasting order address into a label maker and manually typing in tracking numbers back to magento). Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Upon first transitioning there were often times the system went down (no longer an issue) Review collected by and hosted on G2.com.

MH
Meghan H.
Small-Business (50 or fewer emp.)
"Easy to use !"
5/5
What do you like best about Starshipit?

I like how easy it is to compare freight partners and also when I needed help it was easy toa ccess. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

I found it a tad hard to integrate my freight partners. Review collected by and hosted on G2.com.

HC
Hayley C.
Small-Business (50 or fewer emp.)
"Great customer service - simple system"
4.5/5
What do you like best about Starshipit?

The setup with our account manager was very simple and they were very helpful. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

We have had a few small technical issues that took a bit longer than hoped for a resolution. Review collected by and hosted on G2.com.