Shona G.
SG
Shona G.
Host
Small-Business (50 or fewer emp.)
"Great support"
4.5/5
What do you like best about Starshipit?

Customer support is top notch. When already dealing with all the various Shopify integration suppliers, it can be incredibly overwhelming. Particularly if you choose a supplier that only offer chat or email support. There is always so much to understand about Shopify, that when you choose a supplier like Starshipit, who are experts with the platform, their knowledge on setup and integrations is a life saver. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

More shipping integrations please. We are signing up to KiwiExpress and it would be super helpful if you also integrated with them. Not many shipping companies deal with heavy items as a specialty, and so are very expensive. But KiwiExpress offer expertise at a reasonable price for our customers Review collected by and hosted on G2.com.

Verified User in Retail
UR
Verified User in Retail
Small-Business (50 or fewer emp.)
"Completely changed the way I do business"
5/5
What do you like best about Starshipit?

Easily integrated, lots of hands on help from the team to get started. Prior to using Starshipit, I was manually generating all shipping labels for my business which took hours, but now I'm able to use Starshipit and have my labels generated in seconds. I am sure there are lots of features that I'm not even using yet that if I spent some more time getting used to the platform, would transform my business again. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

There are a lot of features and sometimes it is hard to know which feature will give you the outcome you want, in the most efficient way. However, I always feel like I can reach out to my Account Manager and they will be able to help with this. Review collected by and hosted on G2.com.

NT
Neology T.
Small-Business (50 or fewer emp.)
"Starshipit helps our business to grow, Highly recommended!"
5/5
What do you like best about Starshipit?

We've been using Starshipit for over 6 months and it helps our business to grow and scale. Absolutely great experience with Starshipit! We've integrated it with our eCommerce platform to offer shipping options of our products via Australia Post and Sendle, and simply the order-to-fulfillment process for our business. Elyza, the on-boarding manager, has been above & beyond, value our business needs. walk us through the journey, help us to set up the rules to enhance our customers' checkout experience. The team is easy to approach and always responsive on requests! We've received great experience on their product and services, and happy to establish a long term relationship with this company. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

So far so good. No issues. Starshipit team is very helpful Review collected by and hosted on G2.com.

Response from Jen C of Starshipit

Hi team Neology, thank you for taking the time to leave a review. We are so pleased to hear you enjoy using Starshipit, and that you had a great experience with our onboarding and customer support team. We look forward to continue working with you and strengthen our partnership for many years to come!

SG
Sarah G.
Small-Business (50 or fewer emp.)
"Simple and easily customisable"
5/5
What do you like best about Starshipit?

I like it how you can organise the customers in alphabetical order or which country they are from. It is easy to print off the shipping labels, and it is easy to set up profiles for different types of packages. I also love it how easy it was to set up with my Etsy and Shopify stores. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

You can't see the total cost of the labels Review collected by and hosted on G2.com.

Rebecca O.
RO
Rebecca O.
Small-Business (50 or fewer emp.)
"Simple and effective"
5/5
What do you like best about Starshipit?

starshipit was one of few that integrates with all our separate platforms. It allows us to keep track of all shipping in one place. It's very simple to set up and use.

We had an issue with Starshipit not processing zero value orders, and we send a lot of sample/free parcels but after contacting customer services the development team fixed the issue within a few working days. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Having to reset the collection date for our courier every day is a little annoying but only takes 30 seconds to do. Review collected by and hosted on G2.com.

EJ
Eliza J.
Small-Business (50 or fewer emp.)
"Starshipit Review"
5/5
What do you like best about Starshipit?

Starshipit integrates perfectly with my ecommerce shop and shipping carriers api within Australia making fulfillment seamless all from the one screen. You can change carriers or split the consignment up into seperate consignments as you need to for each individual sale so customising is not a problem, printing lables and booking in a pickup is all handled within a couple of screens. Customer support is excellent via email and the help articles are easily followed. You can track consignments, look at statistics and it wont allow you to send to a wrong address massive plus for zero returns! I started with the basic under 250 a month consignments and was blown away by the incredible value and support offered for a very reasonable price. I love the customisations Starshipit enables me to send to my customers via email and **SMS** letting them know the shipment is on its way with the tracking link, about to arrive and delivered this alone has saved me countless hours of customer service along with having printed consignments and customs done all within the one screen. I tell everyone in Australia about Starshipit who wants to save time, money and become more professional in their fulfillment. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

I do not have any downsides with Starshipit, if something isn't working they work hard to improve and recode constantly improving. Review collected by and hosted on G2.com.

Brianna  H.
BH
Brianna H.
Small-Business (50 or fewer emp.)
"Years of use and still loving it"
5/5
What do you like best about Starshipit?

We have been using Starshipit for 5 years and very happy with the functionality. It allows our packers to pull up and order and print a label giving all our shopping options for them to choose from. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

The new interface is not as user friendly as the old version Review collected by and hosted on G2.com.

AP
April P.
Small-Business (50 or fewer emp.)
"So convenient and time saving!"
5/5
What do you like best about Starshipit?

All of our shipping processes for our online store used to be so mnaual and time consuming. Starshipit has been a game changer and have given us back so much time to focus on other areas. The customer support we recieve from Ron was amazing! He was very helpful in the set up and also with any trouble shooting. Highly recommend! Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Nothing. It has been a breeze to work with the Starshipit platform! Review collected by and hosted on G2.com.

SB
sam B.
Warehouse Manager
Small-Business (50 or fewer emp.)
"Easy to use system"
4.5/5
What do you like best about Starshipit?

Easy to use, very simple adn user friendly. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

No Dislikes about starshipit. if i had faults i would say, but none so far. Review collected by and hosted on G2.com.

Nicholas C.
NC
Nicholas C.
Small-Business (50 or fewer emp.)
"Fantastic service, amazing product!"
5/5
What do you like best about Starshipit?

I've been using Starshipit for about 4 months now and it's honestly a game changer, the ui is simple, and the on boarding process is a breeze. Review collected by and hosted on G2.com.

What do you dislike about Starshipit?

Honestly there is nothing I dislike about it. It does what I need it to do which is print off labels. Review collected by and hosted on G2.com.