DW

Deanna W.

Small-Business (50 or fewer emp.)

2/15/2018

"Tremendous Support"

5/5

What do you like best about StarChapter?

The support from StarChapter -- User Guides and videos and phone help. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

some trouble with hard-coded form titles Review collected by and hosted on G2.com.

Recommendations to others considering StarChapter:

Be sure to allow significant time for training if you have never worked with a back-end of website before. The support is fantastic, but you need to put in the time too. Review collected by and hosted on G2.com.

What problems is StarChapter solving and how is that benefiting you?

Combining all our membership, payments, communications, and meetings into one location instead of using separately Excel, EventBrite, Constant Contact, member web platform, and PayPal. Review collected by and hosted on G2.com.

AN

Verified User in Non-Profit Organization Management

Small-Business (50 or fewer emp.)

2/20/2018

"Good but has some basic flaws"

3/5

What do you like best about StarChapter?

I like that it is specific to managing associations. Relatively easy to update content. Need follow up training for ADmin users after getting some experience with the site Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

Awful website design. Very dated.

Awful email deliverability. Majority end up in spam filters. Review collected by and hosted on G2.com.

MW

Mike W.

Business Development Go-to-Market Leader

Accounting

Mid-Market (51-1000 emp.)

2/15/2018

"StarChapter handles all association communications wonderfully"

5/5

What do you like best about StarChapter?

All my communications for the chapter (web, email, surveys, etc) is in one place. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

Only that I don't know everything it can do yet! Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/20/2018

"CMSA NC1"

2.5/5

What do you like best about StarChapter?

How meetings are set up in the system. Member information is automatically uploaded to our chapter's database. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

Emails/Notifications are not consistently being sent out to participants. Participants have issues with registering for meetings. If an individual is no longer a member of CMSA, their email address/information falls off from the chapter's contact list (instead of individuals moving from member to non-member status) Review collected by and hosted on G2.com.

TH

Trent H.

Vice President/Escrow Officer/Manager

Real Estate

Small-Business (50 or fewer emp.)

2/15/2018

"Star Chapter helped us get organized with our membership and allow us to focus on their needs."

4.5/5

What do you like best about StarChapter?

I love the membership management and the simplicity of setting up meetings and the ability for people to register and pay for our events. This was a game changer! Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

I wish changing website content was more user friendly. Review collected by and hosted on G2.com.

EH

Verified User in Hospital & Health Care

Small-Business (50 or fewer emp.)

2/22/2018

"Maine AAHAM Review"

4.5/5

What do you like best about StarChapter?

Ease of use, incredible customer service Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

would like to be able to upload updates to member lists easier Review collected by and hosted on G2.com.

Recommendations to others considering StarChapter:

customer service is superb, quick turn around for questions and answer

web tutorials are easy to follow

turn around time for launch and go live is great

adminitration of website is easy to use and understand Review collected by and hosted on G2.com.

What problems is StarChapter solving and how is that benefiting you?

bringing our chapter more current in technology, utilizing all starchapter has to offer in its service for ease of use for our chapter and being able to streamline things for our chapter Review collected by and hosted on G2.com.

SC

Sue German CFPIM, C.

President

Education Management

Small-Business (50 or fewer emp.)

2/20/2018

"Star chapter"

5/5

What do you like best about StarChapter?

Easy to use. Very USER friendly. Training provided for board members each year is an excellent benefit. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

The verification of emails could provide more information if they are rejected by company servers. Review collected by and hosted on G2.com.

KC

Katrina C.

Mid-Market (51-1000 emp.)

2/27/2018

"I am not a fan of PHP, the fields are preset and the fields are difficult to customize "

3.5/5

What do you like best about StarChapter?

The ease of logging in and registering for meetings or events. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

The ability to speak to a representative when you have a question. Review collected by and hosted on G2.com.

AH

Verified User in Health, Wellness and Fitness

Small-Business (50 or fewer emp.)

2/19/2018

"StarChapter is a great resource to utilize to get your association website up and running."

3.5/5

What do you like best about StarChapter?

The ability to submit tickets and receive timely feedback. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

It is challenging to learn how to maneuver the website without constant involvement. Review collected by and hosted on G2.com.