Geneva T.
GT
Geneva T.
Managing Director
Small-Business (50 or fewer emp.)
"Good value - always room for improvement"
4/5
What do you like best about StarChapter?

I like that there is a modern clean cut look to the sites. Most of it is intuitive and easy to use. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

There seems to be an all or one approach to access for admins. This is difficult to manage considering the various “hats” many volunteers wear. Also making groups appears to be a little cumbersome especially if you are adding people to groups who aren’t already part of your organization. Makes it difficult to market your organization. Review collected by and hosted on G2.com.

Katie L.
KL
Katie L.
Secretary
Hospital & Health Care
Small-Business (50 or fewer emp.)
"Excellent customer service"
5/5
What do you like best about StarChapter?

We are beyond pleased with the customer service we receive from Star Chapter. They always respond quickly to our questions and needs. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

We do have some issues when we update our member roster that bios have been erased in the past and replaced with the member type description. We are working to correct this.

We would also like to see greater capabilities with the Event Management piece. We are an organization that has to send out certificates after our events and would like to be able to use Star Chapter to do that. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Mid-Market (51-1000 emp.)
"Can do almost anything you would want on the membership management side. "
3.5/5
What do you like best about StarChapter?

How it handles our member management and the degree we can control the message. Support staff is helpful although turnaround could be faster Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

Does not have an API to tie into conference software and does not offer conference software. Not an easy system to learn. Review collected by and hosted on G2.com.

AJ
Amy J.
Small-Business (50 or fewer emp.)
"Star Chapter has helped us grow our organization"
5/5
What do you like best about StarChapter?

I like that star chapter helps us to be able to offer a lot of options for our patrons Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

like every computer program it has minor flaws Review collected by and hosted on G2.com.

WH
Whitney H.
Small-Business (50 or fewer emp.)
"Starchapter Review"
3.5/5
What do you like best about StarChapter?

the all in one package Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

the lack of customization Review collected by and hosted on G2.com.

JC
Jean C.
Small-Business (50 or fewer emp.)
"Registration Process"
3/5
What do you like best about StarChapter?

I like the look of the website. Very clean. I like everything about the website EXCEPT THE REGISTRATION PROCESS. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

I strongly dislike the registration process. 1) the emails that we receive when someone registers if very unclear. You only have the one person's name, no company name, no additional guests that are registered, no payment information. 2) you don't receive email when someone registers that is prepaid. This causes you to miss registrations. 3) I don't see where I can print the registration list from the site. This entire process is terrible. Review collected by and hosted on G2.com.

Sandy B.
SB
Sandy B.
Payroll Coordinator
Small-Business (50 or fewer emp.)
"Pros and Cons"
2.5/5
What do you like best about StarChapter?

Easy to see in a snapshot what our revenue collection is looking like. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

It is not easy to navigate in the area of creating meetings/events. Review collected by and hosted on G2.com.

Verified User in Hospital & Health Care
AH
Verified User in Hospital & Health Care
Mid-Market (51-1000 emp.)
"Great software and usability"
5/5
What do you like best about StarChapter?

We love the accessibility of the website and how easily and quickly things can be updated and changed. The responsive and adaptive modules that update automatically are great. The meetings are great and provide great reporting Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

I wish the meetings functions would offer more in terms of copying tickets, providing more convenient options for setting up and monitoring breakouts and specific selections within an event. Review collected by and hosted on G2.com.

Kristin C.
KC
Kristin C.
Controller
Retail
Small-Business (50 or fewer emp.)
"My experience with StarChapter"
5/5
What do you like best about StarChapter?

StarChapter made converting the website for the Wichita Chapter of AFWA easy. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

I have not come up against anything that I truly dislike. Mostly training issues. Review collected by and hosted on G2.com.

Verified User in Non-Profit Organization Management
AN
Verified User in Non-Profit Organization Management
Small-Business (50 or fewer emp.)
"StarChapter Admin User"
4.5/5
What do you like best about StarChapter?

CRSMCA likes the simplicity of the to formatting the website content as well as the ease of formatting the registration forms for events. Review collected by and hosted on G2.com.

What do you dislike about StarChapter?

CRSMCA dislikes the lack of reporting options and the limitation and lack of ease to navigate int eh reporting options. Review collected by and hosted on G2.com.