--- title: Star Software Reviews meta_title: 'Star Software Reviews 2026: Details, Pricing, & Features | G2' meta_description: Filter 28 reviews by the users' company size, role or industry to find out how Star Software works for a business like yours. aggregate_rating: rating_value: 5.0 review_count: 28 scale: '5' date_modified: '2026-09-25' parent_category: name: Process Automation url: https://www.g2.com/categories/process-automation ---

Star Software Pros and Cons: Top 5 Advantages and Disadvantages

Quick AI Summary Based on G2 Reviews

Generated from real user reviews

Users value the ease of use of Star Software, enabling efficient document review and seamless integration. (11 mentions)
Users value the seamless automation capabilities of Star Software, enhancing efficiency and integration across various platforms. (6 mentions)
Users appreciate the excellent customer service provided by Star Software, enhancing their overall experience with the product. (4 mentions)
Users find the document automation features of Star Software highly efficient and easy to use for audits. (4 mentions)
Users appreciate the versatile data extraction capabilities of Star Software, simplifying their workflow from various documents. (3 mentions)
Users report slow performance with Star Software, requiring more processing power for optimal functionality. (3 mentions)
Users face access issues with Star Software, needing browser access and lacking a desktop application for development. (2 mentions)
Users find the licensing fees of Star Software to be too high, especially for small businesses. (2 mentions)
Users find the learning curve steep, making it challenging for small businesses to master advanced features effectively. (2 mentions)
Users find the limited functionality of Star Software restricts complex task automation without programming knowledge. (2 mentions)

5 Pros or Advantages of Star Software

5 Cons or Disadvantages of Star Software

MD
Michelle D.
Founder & CEO
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Thinking about Agentic, think Star Software!"
5/5
What do you like best about Star Software?

Star Software as an Agentic platform has changed how the automations would be working. The ecosystem that Star Software Automation has built makes it easier to monitor, run and see what goes in and out of the process. Maestro, as the name suggests is their most hyped product which makes the creation of Agentic workflows very streamlined and easy. It gives you the flexibility like no one else does. The audit trail which it generates is very self sufficient in itself. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

None so far have been found. The costing is one factor that is questionable. Rest everyone is loving how the products are evolving, with the introduction of AI, Star Software is on a fast ride. And we are all aboard it. Review collected by and hosted on G2.com.

JP
Juan P.
Senior Fullstack Developer
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Easy to learn & User friendly RPA tool"
5/5
What do you like best about Star Software?

The best part of Star Software is, it is very easy to learn and work on it and does not require any coding background. The Star Software Academy sessions keeps you curious and busy which helps in learning the next topic. The course content and practical samples helps anyone(whether from programming background or non programming background)easy to understand and gets hands on. Star Software Academy helps you become a RPA Developer with minimum/basic coding language. Star Software has activities for any and every task or process we do on daily basis. Designing a robot becomes very easy and smooth since the activities are well organized and less complicated. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

Nothing to dislike, only thing that needs to be taken care is the Star Software Studio is bit on heavier side, it is difficult to work on systems with min specifications. Sometimes it lags. Review collected by and hosted on G2.com.

CS
Chirag S.
Chairman
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Best RPA tool to go with!"
5/5
What do you like best about Star Software?

Star Software RPA is a free tool for enthusiastic learners. It has virtual training videos which will completely enhance the skill set of a person in it. It has its forum where people come up with their problems, discuss & return with solutions as well. It has its Connect where people can share their Projects, Components, Snippets, etc., which can be used as plug & play by needy persons instead of spending much time on building those stuffs again. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

As of now, I have not experienced anything which has an adverse effect on me. Review collected by and hosted on G2.com.

AV
Anastasia V.
CEO and Co-founder
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Powerful Agent Orchestration with Robin Support"
5/5
What do you like best about Star Software?

I think Star Software is a fantastic product. I really appreciate its capability to build and orchestrate agents seamlessly using Maestro. It's also impressive how the platform lets us pick different Large Language Models (LLMs). The use of various LLMs, external tools, and Multi-Cloud Platform (MCP) servers enhances the developer experience significantly. We've managed to create over 50 agents, which shows how reliable and effective it is. Additionally, importing custom agents is a feature I find particularly useful. The support from the Star Software product team was really good, which made the setup not that difficult. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

If they can provide updates on LLMs versions quickly it would be helpful. Review collected by and hosted on G2.com.

Matthew H.
MH
Matthew H.
Founder
Information Technology and Services
Small-Business (50 or fewer emp.)
Business partner of the seller or seller's competitor, not included in G2 scores.
"Fast, Point-and-Click Configurations That Handle Complex Requirements"
5/5
What do you like best about Star Software?

The best part is that complete configurations make it possible. Even complex requirements, including adding related tables, can be handled with point-and-click. The generated document is exactly what we define in the template, and it’s pretty fast. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

As someone using the product for the first time, I need clearer instructions on how to use it. Review collected by and hosted on G2.com.

Karuneshree T.
KT
Karuneshree T.
Manager
Enterprise (> 1000 emp.)
"All-in-One AP/AR, Time & Expense Package That Meets Our Needs"
4.5/5
What do you like best about Star Software?

Comes as a bundled package helping end to end automation of workflows including P2P, O2C as well as complex documentation like COA’s Review collected by and hosted on G2.com.

What do you dislike about Star Software?

Some of the reports generated are complex to understand. Also to directly download few reports have to always reach out to IT support Review collected by and hosted on G2.com.

Muneer  A.
MA
Muneer A.
Business Development Manager
Marketing and Advertising
Small-Business (50 or fewer emp.)
"Automated email sorting and related procedures"
5/5
What do you like best about Star Software?

We would have otherwise spent many hours each week sorting categories incoming emails into those that are pertinent to each department, but it has saved us a great deal of a time Review collected by and hosted on G2.com.

What do you dislike about Star Software?

At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume discounts take effect. Review collected by and hosted on G2.com.

CP
Conor P.
Consultant, Program Manager
Higher Education
Small-Business (50 or fewer emp.)
"Learning Via Experience"
5/5
What do you like best about Star Software?

Everything about the setup process was quite simple. We utilize it for a school project, and i was astounded by how user-friendly it was. Even someone without technical expertise could utilize the user interface to do the task because it is so easy to use. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

The only problem was that a computer with a lot of processing power was required. My old Asus notebook's processing took a bit longer than i had anticipated. But it was well worth the wait in the end. Review collected by and hosted on G2.com.

Nezlin  N.
NN
Nezlin N.
Head of Ecommerce
Food & Beverages
Mid-Market (51-1000 emp.)
"At the speeed of business, scalability"
5/5
What do you like best about Star Software?

We can scale using the mapless paradigm at the business's pace rather than the pace of our small development team. We collaborate with many partners who regularly alter the format of the data we receive, but we have no trouble keeping up with how simple it is to update the read. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

It's a very flowing model. indeed. it needs more rework than we anticipated. Review collected by and hosted on G2.com.

Ilya   B.
IB
Ilya B.
Founder & CEO
Information Technology and Services
Mid-Market (51-1000 emp.)
"Extremley helpful staff and adaptable tool"
5/5
What do you like best about Star Software?

Flexibility of the model: The Star Software OCR concept is highly adaptable and may be tailored to our company's requirements.

Support: The crew at Star Software is very understanding and makes sure your company is getting the most out of the platform. Review collected by and hosted on G2.com.

What do you dislike about Star Software?

It takes a while to set up and function for more complicated use cases, but Star Software employs an iterative approach so you can start seeing results right away Review collected by and hosted on G2.com.