--- title: Star Software Reviews meta\_title: 'Star Software Reviews 2026: Details, Pricing, & Features | G2' meta\_description: Filter 23 reviews by the users' company size, role or industry to find out how Star Software works for a business like yours. aggregate\_rating: rating\_value: 5.0 review\_count: 23 scale: '5' date\_modified: '2026-08-07' parent\_category: name: Process Automation url: https://www.g2.com/categories/process-automation --- ### Star Software Pros and Cons: Top 5 Advantages and Disadvantages #### Quick AI Summary Based on G2 Reviews Generated from real user reviews Users value the **ease of use** of Star Software, enabling efficient completion of tasks in less time. [(11 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1972808&qs=pros-and-cons#reviews) Users appreciate the **simplicity and effectiveness** of Star Software's automation for streamlining daily business tasks. [(6 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1972803&qs=pros-and-cons#reviews) Users appreciate the **excellent customer support** from Star Software, enhancing their experience and satisfaction. [(4 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233819&qs=pros-and-cons#reviews) Users value the **complete configurations** in Star Software's Document Automation, simplifying complex document requirements efficiently. [(4 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233776&qs=pros-and-cons#reviews) Users appreciate the **versatile data extraction capabilities** of Star Software, simplifying their workflow from various documents. [(3 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233715&qs=pros-and-cons#reviews) Users report **slow performance** with Star Software, particularly on less powerful computers, affecting efficiency and usability. [(3 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233740&qs=pros-and-cons#reviews) Users face **access issues** with Star Software, struggling with permissions and the lack of a desktop application. [(2 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1994704&qs=pros-and-cons#reviews) Users find the **licensing fees too expensive** for small businesses, impacting affordability and accessibility. [(2 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233880&qs=pros-and-cons#reviews) Users find the **learning curve challenging** , especially for small businesses trying to master advanced capabilities. [(2 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1994695&qs=pros-and-cons#reviews) Users find the **limited functionality** of Star Software restricts their ability to perform more complex tasks without coding skills. [(2 mentions)](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2276269&qs=pros-and-cons#reviews) ### 5 Pros or Advantages of Star Software ##### 1. Ease of Use Users value the **ease of use** of Star Software, enabling efficient completion of tasks in less time. [ See 11 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1972808&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Star Software Review" What do you like about Star Software? Easy of use and what you can do in less time ![Ali El K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali El K.") AK Ali El K. Mid-Market (51-1000 emp.) 5.0/5 "Interactive and simple tool to create documents out of Database in Salesforce" What do you like about Star Software? The best part is complete configurations can make that happen. Even the complex requirements adding related tables can be done in point and click. T ##### 2. Automation Users appreciate the **simplicity and effectiveness** of Star Software's automation for streamlining daily business tasks. [ See 6 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1972803&qs=pros-and-cons#reviews) See Related User Reviews IT Isabelle T. Small-Business (50 or fewer emp.) 5.0/5 "Star Software Review" What do you like about Star Software? The simplicity of the process Automation Star Software offers ![Natalie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie G.") NG Natalie G. Small-Business (50 or fewer emp.) 5.0/5 "Powerful on windows, limited on Mac" What do you like about Star Software? Any task can be readily automated with Star Software.It has many capabilities, is easily deployed anyplace, and integrates well with any computer pro ##### 3. Customer Support Users appreciate the **excellent customer support** from Star Software, enhancing their experience and satisfaction. [ See 4 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233819&qs=pros-and-cons#reviews) See Related User Reviews ![Natalie G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Natalie G.") NG Natalie G. Small-Business (50 or fewer emp.) 5.0/5 "Powerful on windows, limited on Mac" What do you like about Star Software? Any task can be readily automated with Star Software.It has many capabilities, is easily deployed anyplace, and integrates well with any computer pro ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Automation of email routing and vendor invoicing processing" What do you like about Star Software? Best priced than the alternative we looked at and the AI model learns instantaneously from comments regarding the accuracy of email triage logic or in ##### 4. Document Automation Users value the **complete configurations** in Star Software's Document Automation, simplifying complex document requirements efficiently. [ See 4 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233776&qs=pros-and-cons#reviews) See Related User Reviews ![Ali El K.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Ali El K.") AK Ali El K. Mid-Market (51-1000 emp.) 5.0/5 "Interactive and simple tool to create documents out of Database in Salesforce" What do you like about Star Software? The best part is complete configurations can make that happen. Even the complex requirements adding related tables can be done in point and click. T ![Darlene H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Darlene H.") DH Darlene H. Mid-Market (51-1000 emp.) 5.0/5 "Needful and useful audit tool" What do you like about Star Software? A great tool to efficiently complete review of supporting documents and it's very easy to use. With integrated to the working file, referencing and do ##### 5. Data Extraction Users appreciate the **versatile data extraction capabilities** of Star Software, simplifying their workflow from various documents. [ See 3 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233715&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Excellent OCR Instrument" What do you like about Star Software? A versatile and adaptable tool capable of extracting many kinds of information from arbitrary documents. Converting extracted data to a desired form ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Fast way to extract useful data out of documents" What do you like about Star Software? It is straightforward to extract only the data i need with some simple setup and use it in a pipeline with a text-to-speech system. I also found the ### 5 Cons or Disadvantages of Star Software ##### 1. Slow Performance Users report **slow performance** with Star Software, particularly on less powerful computers, affecting efficiency and usability. [ See 3 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233740&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Star Software Process Platform Review" What do you dislike about Star Software? There are some issues with the permissions at SPOnline slow! ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Star Software Experience" What do you dislike about Star Software? The lag-time is too short On the unassigned field, you cannot ascertain pending requests by a look at the dashboard; you have to click on the filed ##### 2. Access Issues Users face **access issues** with Star Software, struggling with permissions and the lack of a desktop application. [ See 2 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1994704&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Star Software Process Platform Review" What do you dislike about Star Software? There are some issues with the permissions at SPOnline slow! ![Caroline W.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Caroline W.") CW Caroline W. Small-Business (50 or fewer emp.) 5.0/5 "Market Leader Platform" What do you dislike about Star Software? One drawback, in my perspective, is that there is no longer a desktop application available for development. To complete the tasks, we need access to ##### 3. Expensive Users find the **licensing fees too expensive** for small businesses, impacting affordability and accessibility. [ See 2 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2233880&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Mid-Market (51-1000 emp.) 5.0/5 "Star Software is now used to automate the world" What do you dislike about Star Software? Control room from Star Software can have a hefty licencing fee. it is too expensive for small business. ![Muneer A.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Muneer A.") MA Muneer A. Small-Business (50 or fewer emp.) 5.0/5 "Automated email sorting and related procedures" What do you dislike about Star Software? At our current consumption levels, the cost is very high, but i think we will find a more comfortable range as we scale our processes and volume disco ##### 4. Learning Curve Users find the **learning curve challenging** , especially for small businesses trying to master advanced capabilities. [ See 2 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=1994695&qs=pros-and-cons#reviews) See Related User Reviews ![Mitchell G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Mitchell G.") MG Mitchell G. Mid-Market (51-1000 emp.) 5.0/5 "One of the Best AI powered automation platform" What do you dislike about Star Software? You must first learn, which could be difficult for small businesses. ![Jim F.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Jim F.") JF Jim F. Enterprise (\> 1000 emp.) 5.0/5 "Intelligent Automation for Finance Operations" What do you dislike about Star Software? While Star Software is highly efficient, one thing I dislike is that it could be improved even further with regard to customization ease for advanced ##### 5. Limited Functionality Users find the **limited functionality** of Star Software restricts their ability to perform more complex tasks without coding skills. [ See 2 mentions ](https://www.g2.com/products/star-software/reviews?filters%5Bsentiment_snippet%5D=2276269&qs=pros-and-cons#reviews) See Related User Reviews ![Verified User](/assets/icons/anonymous-avatar-purple-4ae1032bdb50ee5682003170c8184aee790d25958bd397abbd384ba52c596a7b.svg "Verified User") U Verified User Small-Business (50 or fewer emp.) 5.0/5 "Automation of email routing and vendor invoicing processing" What do you dislike about Star Software? Since it's difficult to test the product within the present usage limits,the base (free) plan might have more generous credits. It also lacks a payme VH Vivek H. Mid-Market (51-1000 emp.) 5.0/5 "Star Software is not only a platform" What do you dislike about Star Software? To be able to build more complicated tasks, one unquestionably needs to have programming skills and experience as well familiarity with RPA tools. Si ## Top-Rated Alternatives [ ![UiPath Agentic Automation](https://images.g2crowd.com/uploads/product/hd_favicon/52d1ee45d138a2ab66b69bb703ed76ce/uipath-agentic-automation.svg "UiPath Agentic Automation") UiPath Agentic Automation 4.6/5(7,581) ](https://www.g2.com/products/uipath-agentic-automation/reviews) [ ![Automation Anywhere Agentic Process Automation](https://images.g2crowd.com/uploads/product/hd_favicon/053673f927a7e9eaba122ebe77b4349a/automation-anywhere-agentic-process-automation.svg "Automation Anywhere Agentic Process Automation") Automation Anywhere Agentic Process Automation 4.5/5(5,622) ](https://www.g2.com/products/automation-anywhere-agentic-process-automation/reviews) [ ![Nintex](https://images.g2crowd.com/uploads/product/hd_favicon/6d05d223727de012d13b1eb6341b2deb/nintex-nintex.svg "Nintex") Nintex 4.3/5(1,322) ](https://www.g2.com/products/nintex-nintex/reviews) [ View All Alternatives ](https://www.g2.com/products/star-software/competitors/alternatives) ![Alan B. M.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Alan B. M.") AM Alan B. M. Founder and Executive Chairman Small-Business (50 or fewer emp.) 12/10/2024 "Invoice automation and 3-way matching are top-notch!" 5/5 What do you like best about Star Software? This is the best invoice automation available. Their AI outperforms that of SAP Concur, Abbyy, KOFAX, and other enterprise providers,and their ease to use, ease to intergrate,and their team is fast to work with their implementation Review collected by and hosted on G2.com. What do you dislike about Star Software? They should work more in Gen AI, which can give them a good edge over untrained documents. Review collected by and hosted on G2.com. What problems is Star Software solving and how is that benefiting you? With their IDP's it increases operational efficiency, expedites claims and registrations, and improves patient happiness by automating repetitive procedures. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![Tim H.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "Tim H.") TH Tim H. Chief Executive Officer Enterprise (\> 1000 emp.) 12/10/2024 "Seamless integration and the best UX / UI on the market" 5/5 What do you like best about Star Software? The user interface is easy to use, making data extraction seamless. The openness of APIs and extensions facilitates straightforward integration into corporate systems. Additionally, it boasts a great learning curve. Review collected by and hosted on G2.com. What do you dislike about Star Software? It could improve slightly in extracting handwritten content. Review collected by and hosted on G2.com. What problems is Star Software solving and how is that benefiting you? They streamlines administrative tasks, such as processing unstructured data, saving time and allowing staff to focus on patient care. Review collected by and hosted on G2.com. Show More Validated ReviewerSource: Organic ![David G.](/assets/transparent-ad5be28fbcd25b7b08d2cebe1d957125437fb5407d75ee717965ad22c8808791.gif "David G.") DG David G. Founder Small-Business (50 or fewer emp.) 11/23/2024 "Implemented Star Software's AP automation to streamline our accounts payable." 5/5 What do you like best about Star Software? They are always proactive and fast to implement features that will help us serve our clients better. Review collected by and hosted on G2.com. What do you dislike about Star Software? No significant problems and any issues that arose were promptly resolved immediately Review collected by and hosted on G2.com. What problems is Star Software solving and how is that benefiting you? They automates invoice processing, reducing manual errors and saving us time to focus on production. Review collected by and hosted on G2.com. 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